Planet Networking & Communication VIP-193 User Manual page 77

Frequently Asked Questions
Can I make calls if my Internet connection is down?
No. Your high-speed Internet connection must be active when you make Internet phone calls.
Can I use the Wi-Fi Phone to make a call and browse the Internet at the same time?
No. The Wi-Fi Phone supports either calling or web browsing, not both at the same time. However, you can receive a
call while web browsing with the Wi-Fi Phone. Also, you can make calls with the Wi-Fi Phone while browsing the
Internet on your computer. Please note that your web browsing may affect the quality of your telephone call,
depending on the amount of upstream data traffic passing through your Internet connection.
Can I receive calls while my network is down?
You cannot directly receive calls while your network is down. However, your Internet phone service account may
allow you to forward calls to a different telephone number, such as a cellular phone number. For more information,
visit the website of your Internet phone service provider.
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Appendix A: Common Problem and Solutions