Warranty - Physipro NeoX Owner's Manual

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Owners manual
ENGLISH

17. Warranty

5 years
Frame against defects in materials and workmanship.
2 years
Parts and labor for a period of 2 years, covers original defects in material and workmanship
of the wheelchair components, optional components and new parts that have been replaced
by the supplier or by an authorized dealer, with effect from the delivery date or, if applicable,
from the date of replacement, with a copy of the seller's invoice required for coverage under
this warranty.
30 days
Tires, inner tubes, comfort upholsteries, armrests, seat covers, backrest covers and ball
bearings.
Physipro inc. agrees to repair or replace any inoperative or defective part for the duration of the
warranty period. To enjoy this warranty service, please contact Physipro Inc. or an authorized
dealer. Do not return this product without prior approval. If you are dissatisfied with this
product, send us your comments at the address provided therein, and include the name and
address of the supplier, the delivery date, and the serial number of the product.
Limitations and Exclusions
This warranty shall not apply to products that have been altered or abused, whether intentionally
or by accident, or been subject to improper use, negligence, lack of maintenance or improper
storage, and products whose serial number has been erased or removed. Furthermore, this
warranty shall not apply to products that have been damaged through repairs or modifications
made without the prior written consent of Physipro Inc. or of an authorized dealer. The same
restrictions shall apply for damages resulting from other circumstances beyond the control of
Physipro Inc. Finally, this warranty shall not apply to normal wear and tear or to any non-
compliance with the guidelines provided therein.
Physipro Inc. shall not be responsible for any damage that occurs to the product during
transportation.
SPECIALIZED TRANSPORTATION (Only in Quebec, Canada)
A person may travel in a vehicle specially equipped for the transportation of persons with
disabilities while remaining seated in their wheelchair, provided that the said vehicle and the
wheelchair of the said person are equipped with restraining systems and tie-down devices
that are in line with the applicable rules and regulations.
Physipro Inc. shall not be held responsible for the misuse of the tie-down devices and
restraining systems or for any tie-down device and restraining system that do not comply with
applicable rules and regulations. The same restrictions apply for any modification made to the
wheelchair or tie-down devices without prior consent
of Physipro inc.
Revision 5
January 2016
49

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