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Controls in detail
Useful features
i
The indicator lamp on the Roadside
Assistance button • remains illuminated in
red for approximately 10 seconds during the
system self-check after switching on the ignition
(together with the SOS button and the Informa-
tion button ¡).
See system self-check ( page 332) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp on the Roadside Assistance
button • is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate a Roadside Assistance call (e.g. the rele-
vant cellular phone network was not available).
The message Call Failed appears in the mul-
tifunction display.
Roadside Assistance calls can be terminated us-
ing the t button on the multifunction steer-
ing wheel or the END Button on the COMAND
system.
336
Information button ¡
The Information button ¡ is located
below the center armrest cover.
1 Information button ¡
Open the storage compartment
( page 318).
Press and hold button 1 (for longer
than 2 seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
Connecting Call
in the multifunction display.
When the connection is established, the
message
Call Connected
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
i
While the call is connected, you can change
to the navigation menu by pressing the NAV
button on the COMAND system.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Light Truck Center or
Mercedes-Benz USA products and servic-
es is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
will appear
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