Troubleshooting > Troubleshooting
If a paper jam occurs, the location of the jam will be displayed on the message display as well as the clearing instructions.
Paper Jam Location Indicator
A
B
C
D
E
F
G
H
After you remove the jam, the machine will warm up again and the error message will be cleared. The machine resumes
with the page that was printing when the jam occurred.
Paper
jammed in
cassette 1.
JAM****
Help
Multi Purpose Tray
Cassettes 1 to 4
Rear Cover 1 (Feed)
Rear Cover 2
Rear Cover 3
Rear Cover 1
Duplex Unit
Document Processor
H
Paper Jam Location
10-35
F
G
A
C
B
B
D
B
E
B
Reference Page
page 10-36
page 10-38
page 10-39
page 10-40
page 10-42
page 10-43
page 10-45
page 10-47