Faqs - Huawei SmartAX MT880 User Manual

Problem
The Internet
cannot be
accessed

5.2 FAQs

1. Why does the ADSL connection break so often?
Many possible factors may cause this problem, such as faults in
your ISP's access server, line disconnection, and line disturbance. You
can check as follows:
(1) Make sure that the ADSL line is connected properly.
(2) Keep the MT880 away from appliances with strong electric
fields or magnetic fields, such as a microwave oven and a
refrigerator.
(3) Make sure that no telephone or fax machine is connected
directly to the ADSL line.
(4) Replace the old ISA network adapter with a new 10/100 M
PCI network adapter and install the latest driver.
(5) Find help on http://www.huawei.com.
Ensure that all the previous problems are resolved.
Ensure that the PVC parameters provided by the
ISP are not changed. Otherwise, restore the default
settings.
Ensure that the dial-up software is correctly installed
and set on your computer.
Ensure that you have entered the right username
and password.
If you still cannot access the Internet after the
dial-up operation, check whether the Proxy server
on your IE is correctly configured. The Proxy server
must be disabled.
Try different Web sites, in case some Web site fails.
Try to stop the dial-up connection and to
re-establish the dial-up connection 5 minutes later.
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Solution