Getac B300 User Manual
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Getac B300 User Manual

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B300
USER'S MANUAL
Rugged Mobile Computing Solutions

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Summary of Contents for Getac B300

  • Page 1 B300 USER’S MANUAL Rugged Mobile Computing Solutions...
  • Page 2 All other brand and product names are trademarks or registered trademarks of their respective owners. NOTE The information in this manual is subject to change without notice. For the latest version of the manual, please visit the Getac website at www.getac.com.
  • Page 3 ® Please reference ENERGY STAR related information from www.energystar.gov. ® As an ENERGY STAR Partner, Getac Technology Corporation has ® determined that this product meets the ENERGY STAR guidelines for energy efficiency. ® An ENERGY STAR qualified computer uses 70 % less electricity than computers without enabled power management features.
  • Page 4 ® Over its lifetime, ENERGY STAR qualified equipment in a single home office (e.g., computer, monitor, printer, and fax) can save enough electricity to light an entire home for more than 4 years. Power management (“sleep settings”) on computers and monitors can result in much savings annually.

  • Page 5: Table Of Contents

    Table of Contents   Chapter 1 Getting Started ..............1-1   Getting the Computer Running ..........1-2   Unpacking ................1-2 Using the Tether (Optional) ..........1-3   Connecting to AC Power ............ 1-4   Opening the Cover ............. 1-5  ...
  • Page 6   Configuring the Touchpad ..........2-11   Using the Touchscreen (Optional) ........2-12   Using the Quick Buttons ............2-14   Using the Hard Disk Drive ............ 2-15   Installing a Second Hard Disk Drive (Optional) ....2-15   Using the DVD Drive (Optional) ........... 2-17  ...
  • Page 7   Connecting an IEEE 1394 Device ..........4-7   Connecting Audio Devices ............. 4-8   Using Smart Cards (Optional) ..........4-9   Using PC Cards ............... 4-10   Using ExpressCards (Optional) ..........4-12   Using the MMC/SD Card Reader .......... 4-14  ...
  • Page 8   Chapter 8 Troubleshooting ..............8-1   Preliminary Checklist ............... 8-2   Solving Common Problems ............ 8-3   Battery Problems ..............8-3   Bluetooth Wireless Transmission Problems ...... 8-3   Display Problems ..............8-4   ExpressCard Problems ............8-5   Hardware Device Problems ..........

  • Page 9: Chapter 1 Getting Started

    Chapter 1 Getting Started Congratulations on purchasing this rugged computer. This chapter first tells you step by step how to get the computer up and running. Then, you will find a section briefly introducing the external components of the computer. Getting Started...

  • Page 10: Getting The Computer Running

    Getting the Computer Running This section guides you through the procedures for getting the computer ready for operation. Unpacking After unpacking the shipping carton, you should find these standard items: Rugged computer Accessories: − AC adapter − AC power cord −...

  • Page 11: Using The Tether (Optional)

    Using the Tether (Optional) A tether is provided for attaching the stylus to your computer. 1. Insert one of the tether’s loop ends through the hole of the stylus (as indicated by below). Then, insert the other end through the first loop (as indicated by below) and pull it tight.

  • Page 12: Connecting To Ac Power

    Connecting to AC Power The computer operates either on the external AC power or internal battery power. It is suggested that you use AC power when you start up the computer for the very first time. CAUTION: Use only the AC adapter included with your computer. Using other AC adapters may damage the computer.

  • Page 13: Opening The Cover

    Charge Indicator ( ) glows green. (For information on using battery power, see Chapter 3.) CAUTION: When you disconnect the AC adapter, disconnect from the electrical outlet first and then from the computer. A reverse procedure may damage the AC adapter or the computer. When unplugging the connector, always hold the plug head.

  • Page 14: Turning On And Off The Computer

    Turning On and Off the Computer Turning On 1. Make sure that the computer is connected to AC power or battery is fully charged. 2. Open the top cover 3. Press the power button ( 4. Each time the computer is turned on, it performs a Power-On Self Test (POST), and the operating system such as Windows should start.

  • Page 15: Taking A Look At The Computer

    Taking a Look at the Computer NOTE: Depending on the model you purchased, the appearance of your computer may not be exactly the same as those shown in this manual. Front Components Component Description See Also Top Cover Latch Locks the top cover. P.

  • Page 16: Rear Components

    Rear Components NOTE: You need to open the covers to access the connectors. Component Description See Also Power Connects the AC adapter. P. 1-3 Connector USB Port Connects a USB device, such as a USB P. 4-5 flash disk, printer, digital camera, joystick, and more.

  • Page 17: Right-Side Components

    Right-Side Components NOTE: You need to open the covers to access the connectors. Component Description See Also Expansion Card Depending on your model, the slot can Slot be any of the following: ExpressCard Accepts an ExpressCard/34 or P. 4-12 Slot ExpressCard/54 for additional functions.
  • Page 18 Component Description See Also Card Reader Accepts a MultiMediaCard (MMC) or P. 4-14 Secure Digital (SD) card for removable storage media. HDMI Connects a HDMI (High-Definition P. 4-2 Multimedia Interface) monitor or TV set. RJ-11 Connector Connects the telephone line. P.

  • Page 19: Left-Side Components

    Left-Side Components NOTE: You need to open the covers to access the connectors. Component Description See Also Battery Pack Supplies power to your computer when P. 3-3 external power is not connected. Media Bay Depending on your model, the media bay may contain any of the following: Combo Drive/ Accepts a compact disc for installing or...

  • Page 20: Top-Open Components

    Top-open Components Component Description See Also LCD Screen Displays the output of the computer. P. 2-12 May include the optional touchscreen feature. 1-12 Getting Started...
  • Page 21 Component Description See Also Quick Buttons Turns off/on the LCD display and LED P. 2-14 indicator by default. Enables/disables power saving when P. 2-14 using battery power. Enables/disables sunlight readable P. 2-14 display. Enables/disables light sensor. P. 2-14 Power Button Turns the computer power ON and OFF.
  • Page 22 Component Description See Also Keyboard Serves as the data input device of the P.2-4 computer. Fingerprint Serves as the fingerprint verification, P. 2-33 Sensor preventing unauthorized access to your computer. Stereo Speaker Sends out sound and voice from the computer. Indicators Show the current status of the computer’s devices.

  • Page 23: Bottom Components

    Bottom Components Component Description See Also Memory Slots Inside are the memory slots for P. 4-17 expanding the memory size of your computer. 1-15 Getting Started...

  • Page 24: Closing Connector Covers

    Closing Connector Covers It is important to close the connector covers completely to ensure the waterproof integrity. Make sure to engage the locking mechanism if the cover is designed with such mechanism. 1-16 Getting Started...

  • Page 25: Operating Your Computer

    Chapter 2 Operating Your Computer This chapter provides information about the use of the computer. If you are new to computers, reading this chapter will help you learn the operating basics. If you are already a computer user, you may choose to read only the parts containing information unique to your computer.

  • Page 26: Starting And Stopping The Computer

    Starting and Stopping the Computer There are a number of ways to start and stop the computer. Starting the Computer You always start the computer using the power button. A computer starts up with an operating system (OS) existing on the storage device such as the hard disk.
  • Page 27 To stop in Do this... To start up or this mode... resume again Sleep Depending on your settings in Press any key. Windows, you can place the computer in Sleep mode by: • Closing the display cover • Pressing the Fn+F12 hot key •...

  • Page 28: Using The Keyboard

    Using the Keyboard Your keyboard has all the standard functions of a full-sized computer keyboard plus an Fn key added for specific functions. The standard functions of the keyboard can be further divided into four major categories: Typewriter keys Cursor-control keys Numeric keys Function keys Typewriter Keys...

  • Page 29: Numeric Keypad

    Numeric Keypad A 15-key numeric keypad is embedded in the typewriter keys as shown next: Numeric keys facilitate entering of numbers and calculations. When Num Lock is on, the numeric keys are activated; meaning you can use these keys to enter numerals. NOTE: When the numeric keypad is activated and you need to type the English letter in the keypad area, you can turn Num Lock off or you can press Fn...

  • Page 30: Function Keys

    Function Keys On the top row of the keys are the function keys: F1 to F12. Function keys are multi-purpose keys that perform functions defined by individual programs. Fn Key The Fn key, at the lower left corner of the keyboard, is used with another key to perform the alternative function of a key.
  • Page 31 Description Switches the display output to one of the following when external devices are connected. Upon booting the system with CRT: LCD & CRT NOTE: This function only applies to Plug & Play display devices. Decreases the LCD brightness. Increases the LCD brightness. Switches the touchscreen on and off (option).

  • Page 32: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions: Windows Logo key and Application key. Windows Logo key opens the Start menu and performs software-specific functions when used in combination with other keys. The Application key usually has the same effect as a right mouse click. (See your Windows manual for more information.) Operating Your Computer...

  • Page 33: Using The Touchpad

    Using the Touchpad CAUTION: Do not use a sharp object such as a pen on the touchpad. Doing so may damage the touchpad surface. NOTE: Press Fn+F9 to toggle the touchpad on or off. For optimal performance of the touchpad, keep your fingers and the pads clean and dry.
  • Page 34 simply relocate yourself by lifting the finger and placing it on the other side of the pad. Here are some common terms that you should know when using the touchpad: Term Action Point Move your finger on the pad until the cursor points to the selection on the screen.

  • Page 35: Configuring The Touchpad

    Term Action Scroll To scroll is to move up and down or left and right in the working area on the screen. To move vertically, place your finger on the right or left edge of the pad and slide your finger up and down along the edge.

  • Page 36: Using The Touchscreen (Optional)

    Using the Touchscreen (Optional) NOTE: Make sure the touchscreen driver has been installed properly. Press Fn+F8 to toggle the touchscreen on or off. CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the touchscreen. Doing so may damage the touchscreen surface. Use your finger or the included stylus.
  • Page 37 Use the included stylus to select objects on the screen. The pen can be stretched for better grip and handling. Here are some common terms that you should know when using the touchscreen: Term Action Click/Point Tap gently on the touchscreen. Double-click Tap twice on the touchscreen rapidly.

  • Page 38: Using The Quick Buttons

    Using the Quick Buttons Located on top of the keyboard are four quick buttons: Description Button Turns off/on the LCD display and LED indicators by default, Starts a pre-defined program. (See “P1 Quick Launch Key Utility” in Chapter 6 for information.) NOTE: The function of P1 button depends on your setting in BIOS Setup program under the Advanced menu (see chapter 5 for details).

  • Page 39: Using The Hard Disk Drive

    Using the Hard Disk Drive Your computer comes with a removable 2.5-inch PATA (parallel ATA) / SATA (serial ATA) hard disk drive. Select models come with a heater that automatically turns on for low temperature operation. CAUTION: Make regular backups of your data files from your hard disk drive to USB flash disks or other storage media.
  • Page 40 3. Press upward the release latch ( ) and carefully pull on the ribbon strip ( ) to remove the drive. 4. With the ribbon strip facing outward, insert the hard disk drive all the way into the compartment. 5. Close the media bay cover to secure the hard disk drive. 2-16 Operating Your Computer...

  • Page 41: Using The Dvd Drive (Optional)

    Using the DVD Drive (Optional) Your computer comes with a Super Multi drive. The drive can read from and write to CD, DVD+, DVD- and DVD-RAM media. CAUTION: When inserting a disc, do not use force. Make sure that the disc is correctly inserted into the tray, and then close the tray.

  • Page 42: Inserting And Removing A Disc

    Inserting and Removing a Disc Follow this procedure to insert or remove a disc: 1. Turn on the computer. 2. Open the media bay cover by sliding the release latch towards the left. 3. Press the eject button and the DVD tray will slide out partially. Gently pull on it until it is fully extended.
  • Page 43 5. Gently push the tray back into the drive. 6. Close the media bay cover. NOTE: In the unlikely event that you are unable to release the drive tray by pressing the eject button, you can manually release the disc. (See “Optical Drive Problems”...

  • Page 44: Using The Network Features

    Using the Network Features Using the Modem The internal 56 K fax/data modem allows you to use the telephone line to communicate with others by fax, email, or connect to an online service or bulletin board. To connect the telephone line to the modem, connect one end of the modem cable to the RJ-11 connector on the computer and the other end to the phone line.

  • Page 45: Using The Lan

    Using the LAN The internal 10/100/1000Base-T LAN (Local Area Network) module allows you to connect your computer to a network. It supports data transfer rate up to 1000 Mbps. To connect the network cable to the LAN module, connect one end of the LAN cable to the RJ-45 connector on the computer and the other end to the network hub.

  • Page 46: Using The Wireless Lan

    Using the Wireless LAN Depending on your model, an internal mini PCI-E wireless LAN (WLAN) card may have been pre-installed by your computer manufacturer at the factory. This card allows you to access corporate networks or the Internet in a wireless environment.

  • Page 47: Connecting To A Wireless Network

    Turning On/Off the WLAN Radio NOTE: The FAA (Federal Aviation Agency) has deemed it unsafe to operate wireless devices in aircraft as this may interfere with flight safety. Remember to turn off wireless LAN when using your computer in the airplane.
  • Page 48 3. In the list of available wireless networks, tap a network, and then tap Connect. 4. Some networks require a network security key or passphrase. To connect to one of those networks, ask your network administrator or Internet service provider (ISP) for the security key or passphrase. For more information on setting a wireless network connection, refer to Windows online help.

  • Page 49: Using The Bluetooth Feature

    Turning On/Off the Bluetooth Radio 1. Make sure that the RF switch is at the ON position. 2. Right-click the Getac Utility icon ( ) located on Windows taskbar and select Quick Bar. (You need to tap on the taskbar to show the hidden icons.)
  • Page 50 3. The following appears onscreen. To turn on the Bluetooth feature, click the Bluetooth quick button. The Bluetooth indicator ( ) will glow in green. By default, your computer is in the general discoverable and pairable mode after the Bluetooth feature is turned on. 4.

  • Page 51: Connecting To Another Bluetooth Device

    Connecting to another Bluetooth Device 1. Make sure that the target Bluetooth device is turned on, discoverable and within close range. (See the documentation that came with the Bluetooth device.) 2. Double-click the Bluetooth icon on the taskbar and click New Connection.
  • Page 52 4. Select the device to connect to and click Next. 5. Depending on the type of Bluetooth device that you want to connect to, you will need to enter the pertinent information. For detailed information on using the Bluetooth Utility, right-click the icon and then click Help from the shortcut menu.

  • Page 53: Using The 3G Feature (Optional)

    Using the 3G Feature (Optional) 3G is the third generation of mobile phone standards and technology after 2G. Services include wide-area wireless voice telephony and broadband wireless data, all in a mobile environment. Unlike IEEE 802.11 networks, 3G networks are “wide area cellular telephone networks”...

  • Page 54: Installing A Sim Card

    Installing a SIM Card To use the 3G feature to connect to the Internet, you need to subscribe to 3G service and acquire a SIM card from the service provider. To install the SIM card, follow these steps: 1. Turn off the computer and disconnect the AC adapter. 2.
  • Page 55 5. Insert the SIM card into the holder. Make sure the beveled corner on the SIM card is facing towards the slot and that the golden contact area on the card is facing downwards. 6. Replace the media bay device. 7.

  • Page 56: Turning On/Off The 3G Radio

    Turning On/Off the 3G Radio 1. Make sure that the RF switch is at the ON position. 2. Right-click the Getac Utility icon ( ) located on Windows taskbar and select Quick Bar. (You need to tap on the taskbar to show the hidden icons.)

  • Page 57: Using The Fingerprint Sensor

    Using the Fingerprint Sensor The fingerprint sensor provides a strong authentication mechanism based on fingerprint recognition. WARNING: To protect the fingerprint sensor, be sure to slide close the cover when not using the fingerprint reader. We shall not be liable for any loss or damage whatsoever resulting from your use of the fingerprint sensor or neglect of fingerprint sensor use, or any data loss resulting from such developments as fingerprint authentication malfunctioning.
  • Page 58 3. The following screen appears. Enter your Windows password and click Submit. 4. Use Control Center utility to enroll your fingerprints. 2-34 Operating Your Computer...
  • Page 59 5. Follow the onscreen instructions to complete enrolling your fingerprint(s). NOTE: For detailed information, access the program’s online Help or Tutorial. 2-35 Operating Your Computer...

  • Page 61: Chapter 3 Managing Power

    Chapter 3 Managing Power Your computer operates either on external AC power or on internal battery power. This chapter tells you how you can effectively manage power. To maintain optimal battery performance, it is important that you use the battery in the proper way.

  • Page 62: Ac Adapter

    AC Adapter CAUTION: The AC adapter is designed for use with your computer only. Connecting the AC adapter to another device can damage the adapter. The AC power cord supplied with your computer is for use in the country where you purchased your computer. If you plan to go overseas with the computer, consult your dealer for the appropriate power cord.

  • Page 63: Battery Pack

    Battery Pack The battery pack is the internal power source for the computer. It is rechargeable using the AC adapter. The operating time of a fully charged battery pack depends on how you are using the computer. When your applications often access peripherals, you will experience a shorter operating time.

  • Page 64: Initializing The Battery Pack

    The charging times are as follows: Charging Time Battery Type Computer is Off Computer is On and in Idle State 6-cell (4 A) 2.5~3.5 hours 3.0~4.3 hours 9-cell (4 A) 3.5~4.5 hours 4.0~6.0 hours CAUTION: After the computer has been fully recharged, do not immediately disconnect and reconnect the AC adapter to charge it again.

  • Page 65: Checking The Battery Level

    Checking the Battery Level NOTE: Any battery level indication is an estimated result. The actual operating time can be different from the estimated time, depending on how you are using the computer. By Operating System You can check the approximate battery level using the battery meter function of the operating system.

  • Page 66: Replacing The Battery Pack

    Replacing the Battery Pack CAUTION: There is danger of explosion if the battery is incorrectly replaced. Replace the battery only with the computer manufacturer’s optional battery packs. Discard used batteries according to the dealer’s instructions. Do not attempt to disassemble the battery pack. If you often rely on battery power for a long period of time while traveling, you may consider the purchase of an additional battery pack from your dealer and keep it with you in a fully charged state as a backup.

  • Page 67: Installing A Second Battery Pack (Optional)

    5. With the ribbon strip facing outward, insert the new battery pack all the way into the compartment. 6. Close the cover, press the release latch downward to engage, and then slide the lock towards the right to secure the cover. Installing a Second Battery Pack (Optional) You can install a second battery pack to your computer for a longer operating time when AC power is not available.
  • Page 68 4. With the ribbon strip facing outward, insert the second battery pack all the way into the media bay. 5. Close the media bay cover. On the exterior side of the second battery pack is a gas gauge for displaying the estimated battery charge.

  • Page 69: Battery Low Signals And Actions

    Battery Low Signals and Actions The battery icon changes appearance to display the current state of the battery. Battery Battery Level Description Icon Discharging The icon shows the charge remaining in 10-percent increments until the charge reaches the low-battery level. The battery charge has reached the low-battery level (10% by default).

  • Page 70: Power Management

    Power Management Your computer supports ACPI (Advanced Configuration and Power Interface) for power management. The power management feature allows you to reduce the power consumption for energy saving. With an ACPI-compliant operating system such as Windows, power supply to different computer components is controlled on an as-needed basis. This allows maximum power conservation and performance at the same time.

  • Page 71: Hibernation

    Hibernation Hibernation is a very useful feature. People frequently open many applications when they use computers. It takes some time to get all these applications open and running, and normally they all have to be closed before the computer can be turned off. When you use the hibernation feature, you do not have to close the applications.

  • Page 72: Power-Saving Tips

    Power-Saving Tips Aside from enabling your computer’s power saving mode (see previous section), you can do your part to maximize the battery’s operating time by following these suggestions. Press the power saving quick button ( ) to enter into power saving mode when using battery power.

  • Page 73: Expanding Your Computer

    Chapter 4 Expanding Your Computer You can expand the capabilities of your computer by connecting other peripheral devices. When using a device, be sure to read the instructions accompanying the device together with the relevant section in this chapter. Expanding Your Computer...

  • Page 74: Connecting A Vga Or Hdmi Display Monitor

    Connecting a VGA or HDMI Display Monitor If you want the benefits of a larger display screen with higher resolution, you can connect an external display monitor to your computer Your computer supports a VGA connector and a HDMI connector. HDMI (High-Definition Multimedia Interface) is an audio/video interface that transmits uncompressed digital data and therefore delivers true HD quality.
  • Page 75 HDMI 4. Plug one end of the monitor’s power cord into the power socket on the monitor and the other end to an electrical outlet. 5. To use the monitor, turn on the monitor before turning on the computer. 6. The connected device should respond by default. If not, you can switch the display output by pressing the Fn+F5 hot keys.

  • Page 76: Connecting A Serial Device

    Connecting a Serial Device Your computer has two serial ports for connecting a serial device such as a serial mouse or serial communication device (modem). Follow this procedure to connect a serial device: 1. Turn off the computer. 2. Slide the release latch towards the right to open the port cover. 3.

  • Page 77: Connecting A Usb Device

    Connecting a USB Device Your computer has two USB ports for connecting USB devices, such as a digital camera, scanner, printer, modem, and mouse. NOTE: The eSATA/USB Combo port can also function as a USB port. The USB ports support transfer rates up to 12 MB/s for USB 1.1 devices and 480 MB/s for USB 2.0 devices.

  • Page 78: Connecting An Esata Device

    Connecting an eSATA Device Your computer has an eSATA/USB combo port for connecting eSATA devices (such as an external hard drive and external optical drive) / USB devices (see previous section). The port supports SATA II with transfer rate up o 3.0Gbit/s. It can provide 5V power if a certified USB-eSata combo cable is used.

  • Page 79: Connecting An Ieee 1394 Device

    Connecting an IEEE 1394 Device Your computer has a mini IEEE 1394 port for connecting IEEE 1394 devices that include not only computer peripheral devices such as scanner, printer and high-quality CCD, but also consumer electronic equipment such as DVCAM and VCR. To connect an IEEE 1394 device, prepare an IEEE 1394 cable.

  • Page 80: Connecting Audio Devices

    Connecting Audio Devices For higher audio quality, you can send or receive sound through external audio devices. NOTE: After connecting an external audio device, make sure that you specify the use of the correct audio device in Windows. Audio Output Connector (green) can be connected to speakers, headphones, or earphone set.

  • Page 81: Using Smart Cards (Optional)

    Using Smart Cards (Optional) Depending on the model, your computer has a smart card slot. With an embedded microcontroller, smart cards have the unique ability to store large amounts of data, carry out their own on-card functions (e.g., encryption and mutual authentication), and interact intelligently with a smart card reader.

  • Page 82: Using Pc Cards

    Using PC Cards Depending on your model, your computer has one or two PC card slots which supports type II card and CardBus specifications. NOTE: Some PC cards require additional system resources. Before using such PC card, you may have to free other system resources for the PC card. Although some PC cards can be inserted and removed without turning off the computer, you cannot remove or install PC cards during Sleep mode.
  • Page 83 1. Double-click on the Safely Remove Hardware icon found on the Windows taskbar and the Safely Remove Hardware window appears on screen. 2. Select (highlight) the PC card from the list to disable the card. 3. Push the eject button and the card will slide out slightly. 4.

  • Page 84: Using Expresscards (Optional)

    Using ExpressCards (Optional) Depending on the model, your computer has an ExpressCard slot. ExpressCard supports the PCI Express and USB 2.0 serial data interfaces (supporting speeds of up to 2.5 Gbps and 480 Mbps respectively), improving speed in data transfer while conserving power usage. The ExpressCard slot can accommodate a 54 mm (ExpressCard/54) or 34 mm (ExpressCard/34) wide ExpressCard.
  • Page 85 3. When a new card is seated, the computer will detect it and try to install the appropriate driver. Follow the on-screen instructions to complete the process. To remove an ExpressCard: 1. Double-click on the Safely Remove Hardware icon found on the Windows taskbar and the Safely Remove Hardware window appears on screen.

  • Page 86: Using The Mmc/Sd Card Reader

    Using the MMC/SD Card Reader NOTE: If your hard disk is divided into several drives, make sure that all drives have been formatted before using the Card Reader. Otherwise, you may encounter problems when using the Card Reader. You can use only storage cards. Your Card Reader does not support cards with I/O (input/output) functions such as a wireless network card or Bluetooth card.
  • Page 87 To insert a storage card: 1. Locate the Card Reader slot on the right side of the computer and open the cover. 2. Align the card with its connector pointing to the slot and its label facing down. Slide the card into the slot until it reaches the end. 3.

  • Page 88: Using The Port Replicator (Optional)

    Using the Port Replicator (Optional) A port replicator is available as an option. This device eliminates the hassles of having you connect and disconnect the various cables when carrying your computer around and allows a variety of peripherals to be connected including a headphone or microphone, etc.

  • Page 89: System Memory Upgrade

    System Memory Upgrade You can upgrade your computer by changing system memory to a maximum of 4 GB on the two 533/667 MHz DDRII SO-DIMM slots. CAUTION: RAM modules are extremely sensitive to static electricity. There are cases where static electricity generated by the human body has adversely affected such modules.
  • Page 90 20-degree angle ( ). Then push down until the retaining clips lock the module into position ( ). CAUTION: If the RAM module is difficult to insert or difficult to push down, do not force it. Check once more to ensure that the module is positioned correctly.

  • Page 91: Using Bios Setup And System Recovery

    Chapter 5 Using BIOS Setup and System Recovery BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output System) settings of the computer. BIOS is a layer of software, called firmware, that translates instructions from other layers of software into instructions that the computer hardware can understand.

  • Page 92: Bios Setup

    You must press F2 quickly. The BIOS Setup Utility main screen appears as shown next. Information Main Advanced Security Boot Exit Model B300-X Serial NO: 00000000000000 Processor Info: Intel(R) Core(TM) i7 CPU L620@2.00GHz Installed System Memory: 2048MB SATA HDD: [SAMSUNG HM250HI] 250GB...

  • Page 93: Information Menu

    The Information menu contains the basic configuration information of the system. There are no user-definable items in this menu. Information Main Advanced Security Boot Exit Model B300-X Serial NO: 00000000000000 Processor Info: Intel(R) Core(TM) i7 CPU L620@2.00GHz Installed System Memory: 2048MB SATA HDD: [SAMSUNG HM250HI] 250GB...

  • Page 94: Main Menu

    Main Menu The Main menu contains the various system settings. Information Main Advanced Security Boot Exit Item Specific Help System Time: :33:08] System Date: [05/14/2010] <Tab>, <Shift-Tab>, or <Enter> selects field. Legacy USB Support: [Enabled] Wireless LAN: [Last State] Help Select Item Change Values Setup Defaults...

  • Page 95: Advanced Menu

    Advanced Menu The Advanced menu contains the advanced settings. Information Main Advanced Security Boot Exit Item Specific Help CD/DVD Auto Power Control: Enabled Wake Up Capability: Determine whether power AC Initiation [Disabled] to the CD/DVD drive SATA Mode [AHCI] will turn off when the Intel AMT Setup Prompt [Enabled] system is running on...
  • Page 96 Wake Up Capability specifies events for waking up the system from S3 (Sleep) state. Press Enter to access the submenu as shown below. Information Main Advanced Security Boot Exit Wake Up Capability: Item Specific Help Allow any key to wake up the system from S3 Any-key Wake Up From S3: [Disabled]...
  • Page 97 Intel AMT Setup Prompt determines whether the prompt for entering Intel AMT Setup appears or not during POST. If disabled, users cannot enter Intel AMT Setup. Virtualization Technology Setup sets Virtualization Technology parameters. Press Enter to access the submenu as shown below. Information Main Advanced...
  • Page 98 Graphics Setup sets graphics related options. Press Enter to access the submenu as shown below. Information Main Advanced Security Boot Exit Graphics Setup: Item Specific Help Select DVMT Pre-Allocated(Fixed) DVMT Pre-Allocated: 32 MB Graphics Memory size Total Graphics Memory: [256MB] used by the Internal Graphics Device.
  • Page 99 Button Setup sets hardware button related options. Press Enter to access the submenu as shown below. Information Main Advanced Security Boot Exit Button Setup: Item Specific Help Define P1 button as Blackout ON/OFF , P1 Function: [Disabled] Blackout Quick launch button or Emergency button.

  • Page 100: Security Menu

    Security Menu The Security menu contains the security settings, which safeguard your system against unauthorized use. Information Main Advanced Security Boot Exit Item Specific Help Supervisor Password Is: Clear User Password Is: Clear Supervisor Password Set Supervisor Password: [Enter] Enter controls access to the Set User Password [Enter]...
  • Page 101 typing it again and pressing Enter. You can set the supervisor/user password to be required for starting up the system and/or entering BIOS Setup. Password on Boot allows you to enable or disable the entering of password for booting up your system. Once the password is successfully set and this item is enabled, it is required for booting up the system.

  • Page 102: Boot Menu

    Intel Trusted Execution enables or disables utilization of additional hardware capabilities provided by Intel Trusted Execution Technology. Boot Menu The Boot menu sets the sequence of the devices to be searched for the operating system. Information Main Advanced Security Boot Exit Item Specific Help Boot priority order:...

  • Page 103: Exit Menu

    Function Moves the highlighted boot device from the “Boot priority order” list to the “Excluded from boot order” list, and vice versa. Shift+1 Deactivates/activates the highlighted boot device on the “Boot priority order” list. When a device has been deactivated, an “!” (exclamation) symbol appears beside the item and system will bypass it when detecting boot device during POST.
  • Page 104 Load Setup Defaults loads the factory default values for all the items. Discard Changes restores the previous values for all the items. Saves Changes saves the changes you have made. 5-14 Using BIOS Setup and System Recovery...

  • Page 105: System Recovery

    System Recovery You need to run System Recovery when: Your Windows operating system does not start at all. You want to restore the factory default Windows settings. WARNING: Using this feature will reinstall Windows to your system and configure it to the system’s factory default settings.
  • Page 106 1. The recovery software is solely the purpose of reinstalling or restoring software associated with the hard disk of this operating Getac machine. 2. Except the above, no other use is granted hereunder. **************************************** (1)Yes, I agree to the provisions of this agreement and wish to continue.

  • Page 107: Chapter 6 Using The Tpm And P1 Utility

    Chapter 6 Using the TPM and P1 Utility Your computer comes with an added security feature known as the TPM (Trusted Platform Module) – a component on your computer’s mainboard that is specifically designed to enhance platform security above-and-beyond the capabilities of today’s software by providing a protected space for key operations and other security critical tasks.

  • Page 108: Using Tpm (Trusted Platform Module)

    Using TPM (Trusted Platform Module) TPM is a hardware-based security feature that can be used to create and manage computer-generated digital certificates. When combined with security software, the TPM enhances existing network and computer security by enabling features such as file protection capabilities and protected e-mail.

  • Page 109: P1 Quick Launch Key Utility

    Advanced menu (see chapter 5 for details), you can use the quick launch key utility that allows you to define the P1 quick launch key. To start the utility, right-click the Getac utility icon ( ) and select Quick Buttons Definition on the Windows taskbar.
  • Page 110 The appropriate icon will then appear in the box. To launch the program, press the P1 quick launch key, or, if the Quick Button Definition window is open, click the box containing the icon. Using the TPM and P1 Utility...

  • Page 111: Caring For The Computer

    Chapter 7 Caring for the Computer Taking good care of your computer will ensure a trouble-free operation and reduce the risk of damage to your computer. This chapter gives you guidelines covering areas such as protecting, storing, cleaning, and traveling. Caring for the Computer...

  • Page 112: Protecting The Computer

    Protecting the Computer To safeguard the integrity of your computer data as well as the computer itself, you can protect the computer in several ways as described in this section. Using an Anti-Virus Strategy You can install a virus-detecting program to monitor potential viruses that could damage your files.

  • Page 113: Using The Cable Lock

    Using the Cable Lock You can use a Kensington-type cable lock to protect your computer against theft. The cable lock is available in most computer stores. To use the lock, loop the lock cable around a stationary object such as a table.

  • Page 114: Taking Care Of The Computer

    Taking Care of the Computer Location Guidelines For optimal performance, use the computer where the recommended temperature is between 0 °C (32 °F) and 55 °C (131 °F) – actual operating temperature depending on product specifications. Avoid placing the computer in a location subject to high humidity, extreme temperatures, mechanical vibration, direct sunlight, or heavy dust.

  • Page 115: Cleaning Guidelines

    a screen saver or other software that prevents the power management from working. Cleaning Guidelines Never clean the computer with its power on. Use a soft cloth moistened with water or a non-alkaline detergent to wipe the exterior of the computer. Gently wipe the display with a soft, lint-free cloth.

  • Page 116: Touchscreen Guidelines

    It is recommended that you do not charge the battery pack more than once a day. It is recommended that you charge the battery pack with the computer’s power off. To maintain the battery pack’s operating efficiency, store it in a cool dark place removed from the computer and with 30 % ~ 40 % charge remaining.
  • Page 117 To remove hard to remove dirt, blow some steam on the particular area and gently wipe away using a soft cloth. Turn off the computer power when cleaning the display. Cleaning the display with the power on may cause improper operation. Use the touchscreen within the intended area only.

  • Page 118: When Traveling

    When Traveling Before traveling with your computer, make a backup of your hard disk data into flash disks or other storage devices. As an added precaution, bring along an extra copy of your important data. Make sure that the battery pack is fully charged. Make sure that the computer is turned off and the top cover is securely closed.

  • Page 119: Chapter 8 Troubleshooting

    Chapter 8 Troubleshooting Computer problems can be caused by hardware, software, or both. When you encounter any problem, it might be a typical problem that can easily be solved. This chapter tells you what actions to take when solving common computer problems.

  • Page 120: Preliminary Checklist

    Preliminary Checklist Here are helpful hints to follow before you take further actions when you encounter any problem: Try to isolate which part of the computer is causing the problem. Make sure that you turn on all peripheral devices before turning on the computer.

  • Page 121: Solving Common Problems

    Solving Common Problems Battery Problems The battery does not charge (Battery Charge indicator does not light amber). Make sure that the AC adapter is properly connected. Make sure that the battery is not too hot or cold. Allow time for the battery pack to return to room temperature.

  • Page 122: Display Problems

    Make sure that the distance between the two devices are not over 10 meters or that there are no walls or other obstructions between the devices. Make sure that the other device is not in “Hidden” mode. Make sure that both devices are compatible. Display Problems Nothing appears on the screen.

  • Page 123: Expresscard Problems

    Press the Fn+F5 hot key to toggle through the display options or change the Display Settings Properties in Windows. ExpressCard Problems The ExpressCard does not work. Make sure that the ExpressCard is correctly seated. If the card requires an IRQ (Interrupt ReQuest), make sure that there is one available.

  • Page 124: Keyboard, Mouse, And Touchpad Problems

    The hard disk drive operations seem slow. The data files stored on the hard disk drive may be fragmented. Use a tool such as Window’s Disk Defragmenter to defragment the files. The hard disk drive in-use indicator glows without blinking. The data files stored on the hard disk drive may be fragmented.

  • Page 125: Lan Problems

    LAN Problems I cannot access the network. Make sure that the LAN cable is properly connected to the RJ-45 connector and the network hub. Make sure that the network configuration is appropriate. Make sure that the user name or password is correct. Modem Problems The modem does not work.

  • Page 126: Pc Card Problems

    3. Insert a small rod, such as a straightened paperclip, into the drive’s manual eject hole and push firmly to release the tray. 4. Pull the tray out until fully extended, and then remove the disc. PC Card Problems The PC card does not work. Make sure that the PC card is correctly seated.

  • Page 127: Power Management Problems

    Power Management Problems The computer does not enter Sleep or Hibernation mode automatically. If you have a connection to another computer, the computer does not enter Sleep or Hibernation mode if the connection is actively in use. Make sure that the Sleep or Hibernation time-out is enabled. The computer does not enter Sleep or Hibernation mode immediately.

  • Page 128: Sound Problems

    If you are sure the operation has stop, reset the computer. (See “Resetting the Computer” later in this chapter.) Sound Problems No sound is produced. Make sure that the volume control is not set too low. Make sure that the computer is not in Sleep mode. If using an external speaker, make sure that the speaker is properly connected.

  • Page 129: Wlan Problems

    If you are using the battery power, make sure that the battery is not discharged. When you turn on the computer, it stops after POST. Restart your computer. WLAN Problems I cannot use the WLAN feature. Make sure that the mini PCI-E WLAN card is correctly installed. Make sure that the WLAN feature is turned on.

  • Page 130: Other Problems

    I cannot communicate with the computer in the network when Infrastructure mode is configured. Make sure that the Access Point your computer is associated with is powered on and all the LEDs are working properly. If the operating radio channel is in poor quality, change the Access Point and all the wireless station(s) within the BSSID to another radio channel.

  • Page 131: Resetting The Computer

    Resetting the Computer You may have to reset (reboot) your computer on some occasions when an error occurs and the program you are using hangs up. If the computer operation seems to hang up, first wait. It is possible that the computer is processing data.

  • Page 133: Appendix A Specifications

    Appendix A Specifications NOTE: Specifications are subject to change without any prior notice. Parts Specifications Intel® Arrandale Low Voltage, Intel® Core™ i7-640LM or i7-620LM Processor, 25W, 1066 MHz FSB (Front Side Bus), 2.13 GHz (Turbo up to 2.93GHz) 4M L3 Cache Chipset Intel®...
  • Page 134 Parts Specifications Storage Hard disk drive SATA interface, 2.5-inch diameter (9.5 mm height), 5400 rpm device support, G-sensor, shock-mounted, user-removable, solid-state disk (option), automotive hard disk drive (option), low temperature – 4 F (– 20 C) up to 131 F (55 C) (option) DVD drive SATA interface, Super-Multi DVD drive, 12.7mm height,...

  • Page 135: Appendix B Regulatory Information

    Appendix B Regulatory Information This appendix provides regulatory statements and safety notices on your computer. NOTE: Marking labels located on the exterior of your computer indicate the regulations that your model complies with. Please check the marking labels and refer to the corresponding statements in this appendix. Some notices apply to specific models only.

  • Page 136: On The Use Of The System

    On the Use of the System Class B Regulations Federal Communications Commission Radio Frequency Interference Statement NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 137: Safety Notices

    Canada Canadian Department of Communications Radio Interference Regulations Class B Compliance Notice This Class B digital apparatus meets all requirements of the Canada Interference-Causing equipment regulations. Cet appareil numérique de Classe B respecte toutes les exigences du Règlement Canadien sur le matériel brouileur. This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
  • Page 138 FINNISH VAROITUS: Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan valmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti. ENGLISH CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer.

  • Page 139: About The Modem

    paper or other objects that will reduce cooling. Do not use the AC adapter while it is inside a carrying case. Connect the adapter to a proper power source. The voltage requirements are found on the product case and/or packaging. Do not use the adapter if the cord becomes damaged.

  • Page 140: On The Use Of The Rf Device

    On the Use of the RF Device NOTE: The information in this section applies to models with the wireless LAN module. USA and Canada Safety Requirements and Notices IMPORTANT NOTE: To comply with FCC RF exposure compliance requirements, the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
  • Page 141 The use of wireless devices on airplanes is governed by the Federal Aviation Administration (FAA). The use of wireless devices in hospitals is restricted to the limits set forth by each hospital. Antenna use: In order to comply with FCC RF exposure limits, low gain integrated antennas should be located at a minimum distance of 20 cm (8 inches) or more from the body of all persons.
  • Page 142 EMC Requirements This device uses, generates and radiates radio frequency energy. The radio frequency energy produced by this device is well below the maximum exposure allowed by the Federal Communications Commission (FCC). This device complies with the limits for a Class B digital device pursuant to Part 15 subpart C of the FCC Rules and Regulations.

  • Page 143: European Union Ce Marking And Compliance Notices

    Canada Radio Frequency Interference Requirements To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Pour empêcher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit être utilisé...
  • Page 144 Greek To προϊόν αυτό πληροί τις προβλέψεις της Ευρωπαϊκής Οδηγίας 1999/5/EC. Icelandic Þessi vara stenst reglugerð Evrópska Efnahags Bandalagsins númer 1999/5/EC. Italian Questo prodotto è conforme alla Direttiva Europea 1999/5/EC. Norwegian Dette produktet er i henhold til bestemmelsene i det europeiske direktivet 1999/5/EC.
  • Page 145 General European standards dictate maximum radiated transmit power of 100 mW Effective Isotropic Radiated Power (EIRP) and the frequency range 2400 – 2483.5 MHz. Belgium and the Netherlands In Belgium and the Netherlands, the product may not be used outdoors. See the instructions next under the heading “Turning Off the Wireless LAN Radio.”...
  • Page 146 Departments in Which the Wireless LAN Module’s Maximum EIRP Not Shown in the Previous Table Frequency Ranges (MHz) Indoors Outdoors 2400 – 2446.5 10 mW Not permitted 2446.5 – 2483.5 100 mW 100 mW on private property with Ministry of Defense approval Turning Off the Wireless LAN Radio NOTE: Turning the wireless LAN radio off is not the same as disabling the wireless LAN card.

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