AT&T SB67030 User Manual page 132

Symptom
Screen displays Kicked.
Other Desksets do not appear
in the extension list.
Cannot make external calls.
Deskset Troubleshooting
AT&T SB67030 Deskset User's Guide
Probable Cause
The Deskset was configured on
another network.
The Deskset is not connected to
the same subnet as other
Desksets.
The External line cannot be
accessed through the Gateway.
Back up your local settings on the Deskset, then
reset the Deskset to factory defaults.
Restore your settings after rebooting.
Contact your system administrator and see the
"AT&T SB67010 Gateway, AT&T SB67030
Deskset System Administrator's Guide".
Confirm that the first three sections of the IP address
(the portion before the third "dot") match those of
the other Deskset IP addresses. Press MENU -> 4 at
each Deskset to find the IP address.
If the Desksets do not share the same first three
sections of the IP address, contact your system
administrator.
Ensure that you enter a 9 before the telephone
number to indicate this is an external call. For
example, 9-1-555-0123.
If you see "All Phone Lines Busy" on the Deskset
screen, then try again later because all external lines
may be in use.
If your problem persists, contact your system
administrator.
132
Corrective Action