Vehicle Cradle; Cable Adapter Module - Symbol MC9000-K/S Reference Manual

15-14 MC9000-K/S with Windows

Vehicle Cradle

Symptom
Mobile computer battery
charging LED does not light.
Mobile computer's battery is
not recharging.
No data was transmitted, or
transmitted data was
incomplete.

Cable Adapter Module

Table 15-8. Troubleshooting The Cable Adapter Module
Symptom
Mobile computer
battery is not charging.
®
Mobile 2003 Software for Pocket PCs PRG
Table 15-7. Troubleshooting The Vehicle Cradle
Possible Cause
Cradle is not receiving power.
Mobile computer was removed from
the cradle too soon.
Battery is faulty.
Mobile computer was not placed
correctly in the cradle.
Mobile computer was removed from
the cradle during communication.
The external device required a null
modem cable, which was not used.
Incorrect cable configuration.
Possible Cause
Mobile computer was removed
from CAM or CAM was unplugged
from AC power too soon.
Battery is faulty.
The mobile computer is not fully
attached to the CAM.
Ensure the power input cable is securely connected
to the cradle's power port.
Replace the mobile computer in the cradle.
If the mobile computer's battery pack is fully
depleted, it can take four hours to fully recharge the
battery.
Replace the battery.
Remove the mobile computer from the cradle, and
re-insert correctly.
If the battery still does not charge, contact
Customer Support.
The mobile computer battery charging LED blinks
amber when the mobile computer is correctly
inserted and is charging.
Replace the mobile computer in the cradle and
retransmit.
Retransmit using a null modem cable.
See the System Administrator.
Action
Ensure CAM is receiving power. Ensure mobile computer
is attached correctly. Confirm main battery is charging
under Start - Settings - System - Power. If a mobile
computer battery is fully depleted, it can take up to four
hours to fully recharge a battery (if the mobile computer is
off and longer if the mobile computer is operating).
Verify that other batteries charge properly. If so, replace
the faulty battery.
Detach and re-attach the CAM to the mobile computer,
ensuring it is firmly connected.
Action