Symbol MC9000-K/S Reference Manual page 570

15-18 MC9000-K/S with Windows
Table 15-10. Troubleshooting the Modem Module (Continued)
Symptom
Dial-out fails
®
Mobile 2003 Software for Pocket PCs PRG
Possible Cause
Location setting is incorrect.
Incorrect server phone number.
Pulse dialing not supported for
country.
Dialtone detection not supported.
The following error message
appears:
Trouble Connecting: There is no
answer at the number dialed. Verify
the phone...'
The Connection Manager routes are
incorrect.
Action
Verify Dialing Locations. Verify Dialing Patterns are correct
for the current location. For example, enter 'G' in the For
local calls, dial: field to dial directly, or '9,G' if the
telephone system requires dialing '9' first to access an
outside line.
Verify the connection phone number in the Connecting
window.
Use a connection within a tone-dialing system.
The service you subscribe to (e.g., a remote answering
service) may use a different type of dialtone. Disable
dialtone detection on the modem by entering the
initialization string "ATXO" in the Extra dial-string modem
commands: text box of the Modem Settings window.
The modem may be required to be powered before opening
the port for dial-out. Tap Start - Settings - System - Symbol
Settings - Settings - External5VoltPower and select
ActiveOn.
Warm boot the mobile computer and confirm the
connection settings.