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• Ethernet interface • Monotype font support • Multiple network interfaces • Multiple firmware support • IPv6 functionality • Multiple NET connections 3/2008 Revised P/N 1-960585-02 to 934-031-001. Bring into Adobe FrameMaker 8.0. PF2i and PF4i Mid-Range Printer User’s Manual...
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Intermec Ready-To-Work Indicator added. New method for returning to factory default added. More bar codes supported. 10/2003 Revised to support IPL v2.10. Information about EasyLAN Wireless interface added. 5/2003 Supports original IPL version (v2.00). PF2i and PF4i Mid-Range Printer User’s Manual...
Safety Information Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.
Before You Begin Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec website at www.intermec.com and click Support > Returns and Repairs > Warranty. Disclaimer of warranties: The sample code included in this document is presented for reference only.
This manual provides you with information about the features of the PF2i and PF4i, and how to install, configure, operate, maintain, and troubleshoot it. Before you work with the PF2i and PF4i, you should be familiar with your network and general networking terms, such as IP address. Related Documents Here are some related Intermec documents you may find useful: •...
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Before You Begin PF2i and PF4i Mid-Range Printer User’s Manual...
Using the Printer Use this chapter to familiarize yourself with the PF2i and PF4i printers. This chapter contains these sections: • Learning About the Printer • Loading Media • Loading Ribbon • Printing a Test Label • Creating and Printing Labels •...
The PF2i and PF4i support a maximum print width of 2 or 4 inches, respectively. Throughout this manual, both models of the printer are referred to as “printer” unless otherwise noted.
II or later programs. To setup, configure, and use ZSim, see the ZSim Programmer’s Guide. DSim DSim is a Datamax™ simulation program that runs Datamax programs. To setup, configure, and use DSim, see the DSim Programmer’s Guide. PF2i and PF4i Mid-Range Printer User’s Manual...
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Go to SETUP > PRINT DEFS > CMD LANGUAGE. You can also change the printer language from the printer’s home page. For help, see “Configuring Your Printer From the Printer Home Page” on page PF2i and PF4i Mid-Range Printer User’s Manual...
Feed + Shift the media feed). Display error messages, Ready-to-Work status, and communication channel information. L or R After you press I, use these buttons to scroll < > through error and information messages. PF2i and PF4i Mid-Range Printer User’s Manual...
Chapter 1 — Using the Printer Understanding the LEDs The printer has three LEDs: Power, Status, and the Intermec Ready- to-Work® indicator. Understanding the LEDs Icon State Description Power Solid green Power is on. Status Status Solid green The printer is ready.
The method you use to load media depends on how you want the printer to operate. The printer can print in these modes: Tear-off (straight-through) • • Tear-off with Quick-Load (straight-through) • Cut-off (PF4i only) Peel-off (self-strip) • • External supply PF2i and PF4i Mid-Range Printer User’s Manual...
You can also install an optional label taken sensor so that the next copy in the batch is not printed until the current copy is removed. For more information, see “Accessories for the Printer” on page 145. PF2i and PF4i Mid-Range Printer User’s Manual...
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Chapter 1 — Using the Printer To load media for tear-off printing 1 Open the media cover. 2 To raise the printhead, turn the printhead lift lever clockwise. PF2i and PF4i Mid-Range Printer User’s Manual...
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3 Remove any empty core from the media supply hub. 4 Fit a new roll of media on the supply hub. Adjust the edge guide so the roll becomes flush with the center section. PF2i and PF4i Mid-Range Printer User’s Manual...
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Chapter 1 — Using the Printer 5 Route the media through the print mechanism and push it toward the center section as far as it goes. Route the Media Media Path PF2i and PF4i Mid-Range Printer User’s Manual...
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Chapter 1 — Using the Printer 6 To lower the printhead, turn the printhead lift lever counter- clockwise. 7 Adjust the position of the green edge guide so the media is guided with a minimum of play. PF2i and PF4i Mid-Range Printer User’s Manual...
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Chapter 1 — Using the Printer 8 Close the media cover. 9 Press the Print button to advance the media and adjust the media feed. Tear off the media by pulling it downwards. PF2i and PF4i Mid-Range Printer User’s Manual...
Loading Tear-Off Media With Quick-Load Guides You can use a set of optional quick-load guides to make loading media for tear-off printing easier. To order quick-load guides, contact your Intermec representative. For help installing the Quick-Load guides, see “Installing Quick-Load Guides” on page 112.
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3 Fit a new roll of media on the supply post. Adjust the edge guide so the roll becomes flush with the center section. 4 If necessary, adjust the outer quick-load guide to fit the width of the media. PF2i and PF4i Mid-Range Printer User’s Manual...
You can also install an optional label taken sensor so that the next copy in the batch is not printed until the current copy is removed. For more information, see “Accessories for the Printer” on page 145. PF2i and PF4i Mid-Range Printer User’s Manual...
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Chapter 1 — Using the Printer To load media for peel-off printing 1 Open the media cover. 2 Turn the printhead lift lever clockwise to raise the printhead. PF2i and PF4i Mid-Range Printer User’s Manual...
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Chapter 1 — Using the Printer 3 Pull out the handle to collapse the takeup hub, and then remove any liner. 4 Remove any empty core from the media supply roll post. PF2i and PF4i Mid-Range Printer User’s Manual...
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6 Remove labels from the first 50 cm (20 in) of the liner. Route the liner through the print mechanism and push it inward toward the center section as far as it goes. PF2i and PF4i Mid-Range Printer User’s Manual...
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Chapter 1 — Using the Printer 7 Route the liner around the tear bar and the liner drive roller and back under the print mechanism and guide shafts. Route the Liner Media and Liner Path PF2i and PF4i Mid-Range Printer User’s Manual...
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8 Insert the start of the liner under the lip of the takeup hub, and then rotate the hub counterclockwise a few turns to wind up some of the liner. Wind Up the Liner Media and Liner Path PF2i and PF4i Mid-Range Printer User’s Manual...
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Chapter 1 — Using the Printer 9 Turn the printhead lift lever counterclockwise to engage the printhead. 10 Adjust the position of the green edge guide so the media is guided with a minimum of play. PF2i and PF4i Mid-Range Printer User’s Manual...
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When you are prompted, remove your test label. e Press E. 13 Your printer is configured for Peel-Off mode. Press T to exit the Setup menu. 14 Press the Print button to advance the media and adjust the media feed. PF2i and PF4i Mid-Range Printer User’s Manual...
For more information, see “Accessories for the Printer” on page 145. To load media for cut-off printing 1 Turn off the printer. 2 Open the cutter and media cover. PF2i and PF4i Mid-Range Printer User’s Manual...
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Chapter 1 — Using the Printer 3 Turn the printhead lift lever clockwise to raise the printhead. 4 Remove any empty core from the media supply roll post. PF2i and PF4i Mid-Range Printer User’s Manual...
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6 Route the media through the print mechanism and cutter. Then, push it towards the center section as far as it will go. Route the Media PF2i and PF4i Mid-Range Printer User’s Manual...
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Chapter 1 — Using the Printer Media Path 7 Turn the printhead lift lever counterclockwise to engage the printhead. PF2i and PF4i Mid-Range Printer User’s Manual...
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Chapter 1 — Using the Printer 8 Adjust the position of the green edge guide so the media is guided with a minimum of play. Lock with the nut. 9 Close the media cover. PF2i and PF4i Mid-Range Printer User’s Manual...
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Chapter 1 — Using the Printer 10 Close the cutter while pulling the media tight. 11 Press the Print button to advance the media and adjust the media feed. The labels can be collected on an optional tray. PF2i and PF4i Mid-Range Printer User’s Manual...
Make sure to select ribbon that matches the type of receiving face material and set up the printer accordingly. PF2i and PF4i Mid-Range Printer User’s Manual...
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Chapter 1 — Using the Printer To load ribbon 1 Open the media cover. 2 Turn the printhead lift lever clockwise to raise the printhead. PF2i and PF4i Mid-Range Printer User’s Manual...
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3 If necessary, remove any used ribbon and empty ribbon cores. 4 Slide the ribbon roll onto the supply hub so the ink-coated side faces down when the ribbon is routed through the print mechanism. PF2i and PF4i Mid-Range Printer User’s Manual...
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LSS guide and pull out approximately 20 cm (8 in) of ribbon leader. 6 Without releasing the ribbon, turn the printhead lift lever counterclockwise to engage the printhead and lock the ribbon. PF2i and PF4i Mid-Range Printer User’s Manual...
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7 Slide the empty cardboard core onto the ribbon rewind hub so the ribbon is wound up when the hub rotates counterclockwise. 8 Turn the printhead lift lever clockwise to raise the printhead and release the ribbon. PF2i and PF4i Mid-Range Printer User’s Manual...
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Chapter 1 — Using the Printer 9 Manually advance the ribbon until all of the transparent leader has passed the printhead and the ribbon becomes tight. 10 Turn the printhead lift knob counterclockwise to engage the printhead. PF2i and PF4i Mid-Range Printer User’s Manual...
• make sure that your printer is working properly. • get your printer’s setup, hardware, and network information. • get RFID tag information. • check print quality and determine which adjustments to make. PF2i and PF4i Mid-Range Printer User’s Manual...
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WINS server, secondary WINS server, and network statistics. IPL Testprint Options Testprint Description Config Contains current configuration parameters stored in the printer’s memory, defined pages, defined formats, defined graphics, defined fonts, and any installed printer options. PF2i and PF4i Mid-Range Printer User’s Manual...
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UDCs stored in the printer’s memory. Font Contains all the characters in a single font. This option prints labels for all the user-defined fonts (UDF) stored in the printer’s memory. PF2i and PF4i Mid-Range Printer User’s Manual...
Media containing RFID tags is slightly thicker where the RFID tag is located. The slight thickness of this part of the label may affect print quality. For thermal transfer labels, Intermec recommends using a high-quality ink ribbon, such as TMX 2304 or TMX 1500.
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To write to Gen 2 RFID tags, set the start and length parameters of the RFID tag field setup command (a) to even numbers. For help configuring RFID parameters, see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual. PF2i and PF4i Mid-Range Printer User’s Manual...
Connecting the Printer This chapter contains these sections: • Connecting the Printer to Your PC • Connecting the Printer to Your Network • Connecting Peripherals to the USB Host Port...
USB connection. To use PrintSet, you must be connected serially or through the Ethernet or 802.11 network. Intermec recommends that you only connect one printer to each PC, either directly, or through a hub. To connect the printer to a PC through the USB device port, you need: •...
IP address from the network (DHCP+BOOTP). You can use the network connection with LabelShop or the Intermec InterDriver. You can also use this connection to send commands directly to the printer through a terminal connection (Telnet) or FTP.
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7 When you are prompted to enter a login and password. The default values are: login = admin, password = pass. For help using the printer web page to configure your printer, see “Configuring Your Printer From the Printer Home Page” on page PF2i and PF4i Mid-Range Printer User’s Manual...
Chapter 2 — Connecting the Printer If your network does not automatically assign an IP address, or the Intermec Ready-to-Work indicator is blinking to indicate a network error, you can use PrintSet (available on the PrinterCompanion CD or as a download from www.intermec.com) to correct the network settings.
WPA2 Personal and Enterprise mode (802.1x authentication) Note: WPA and WPA2 Enterprise mode currently support PEAP, TTLS, LEAP, and EAP-FAST. For LEAP authentication, the printer supports Open EAP, but does not support Network EAP. PF2i and PF4i Mid-Range Printer User’s Manual...
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6 Step through the Add Printer Wizard until you have successfully added your printer. 7 In the Printer Tasks box, click Wireless Setup Wizard. 8 Step through the Wireless Setup Wizard to set up wireless network and security parameters. PF2i and PF4i Mid-Range Printer User’s Manual...
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Wireless Security Using Fingerprint” “Configuring 802.11 Wireless Security Using IPL” on page 5 If you are using certificates for validation, Intermec recommends testing first without the certificate. Only after performing this test should you transfer the certificate to the printer. The printer can accept PEM (.pem), DER (.der), and PKCS #12 (.p12 or .pfx)
Note: The default password for logging in as an admin is “pass.” If you have changed the password, you will need to use your password instead of “pass.” PF2i and PF4i Mid-Range Printer User’s Manual...
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WPA-802.1x or WPA2-802.1x authentication. You should also send the WPA_PSK command that does not contain a value: setup "wlan","WPA","OFF" setup "wlan","WPA2","ON" setup "wlan","WPA_PSK","" setup write "wlan","uart1:" To view the 802.1x values, send this command: setup write "8021x","uart1:" PF2i and PF4i Mid-Range Printer User’s Manual...
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Send the following commands to set a certificate and enable • validation: setup "8021x","CA_CERT","c:/test.pfx@export" setup "8021x","VALIDATE","ON" where c:/test.pfx is the location and name of the certificate on the printer and export is the passphrase. PF2i and PF4i Mid-Range Printer User’s Manual...
2 Send the following commands to configure the WEP keys. The following example sets WEP key 1 to 01234 and enables WEP key 1. <STX><SI>ws,WEP1,0x3031323334<ETX> <STX><SI>ws,.WEP_KEY,1<ETX> 3 Send the following command to activate the settings. <STX><SI>ws,ACTIVE,1<ETX> PF2i and PF4i Mid-Range Printer User’s Manual...
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Note: The default password for logging in as an admin is pass. If you have changed the password, you need to use your password instead of pass. PF2i and PF4i Mid-Range Printer User’s Manual...
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ACQUIRE_PAC to on or off. • Send the following command to set PAC to use /tmp/my.pac with a pass phrase of “verysecret”: <STX><SI>ws,PAC,/tmp/my.pac@verysecret<ETX> • Send the following command to set ACQUIRE_PAC to on: <STX><SI>ws,ACQUIRE_PAC,ON<ETX> PF2i and PF4i Mid-Range Printer User’s Manual...
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An additional read-only variable for the supplicant state, called STATE, is also returned. • You may need to send the following command several times for the wireless station to connect: <STX><SI>ws,ACTIVE,1<ETX> PF2i and PF4i Mid-Range Printer User’s Manual...
3 In HyperTerminal, use one of the following Fingerprint commands: • Type DEVICES. The list of devices your printer supports appears. If the USB storage device is supported, it appears as drive d: in this list. PF2i and PF4i Mid-Range Printer User’s Manual...
“usbhost:” device receives data from the scanner the same way it does from a USB keyboard. You can then use this data in a Fingerprint application. The keyboard layout you choose (see the previous procedure) applies for connected scanners too. PF2i and PF4i Mid-Range Printer User’s Manual...
HID (keyboard or scanner) peripheral to the USB hub at a time. If the USB hub is powered, you can connect multiple USB mass storage devices and multiple HID peripherals at once. PF2i and PF4i Mid-Range Printer User’s Manual...
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Chapter 2 — Connecting the Printer PF2i and PF4i Mid-Range Printer User’s Manual...
Configuring the Printer Use this chapter to understand how to configure the printer, upgrade firmware, and download fonts and graphics. This chapter contains these sections: • Configuring Your Printer • Choosing an Ethernet or Wireless Network • Upgrading Firmware • Downloading Fonts and Graphics...
Each main menu branches out to a number of sub-menus. If you have optional accessories installed in your printer, the firmware adds the necessary setup parameters to the Setup tree. PF2i and PF4i Mid-Range Printer User’s Manual...
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T E T / E R V I C E The Main Levels of the Setup Menu in IPL For more information on the IPL and Fingerprint menu systems, see Appendix C, “Fingerprint and IPL Setup Menus” on page 155. PF2i and PF4i Mid-Range Printer User’s Manual...
6 When you are prompted, enter your login and password. The default values are: login = admin, password = pass. Use the next sections to understand and configure the settings on each configuration page. PF2i and PF4i Mid-Range Printer User’s Manual...
3 Click Submit Setup. Configuring Media Settings Use the media page to view and change media settings such as XSTART position, media type, and contrast. To configure media settings 1 Click Printer > Media. PF2i and PF4i Mid-Range Printer User’s Manual...
Chapter 3 — Configuring the Printer 2 Enter the correct information for the media you are using. 3 Click Submit Setup. Configuring RFID Settings (PF2i With RFID Option) Use the RFID page to configure settings for printing on RFID media. To configure media settings 1 Click Printer >...
To configure print engine settings 1 Click Printer > Print Engine. 2 Enter the correct information for the print engine. 3 Click Submit Setup. PF2i and PF4i Mid-Range Printer User’s Manual...
Testfeed [value] Calibrates the label stop sensor performs a testfeed. Selecting this setting is equivalent to issuing the TESTFEED command on the printer. Ribbon Sensor Detects if the printer runs out of ribbon during printing. [value] PF2i and PF4i Mid-Range Printer User’s Manual...
From the Setting list, choose Enabled or Disabled. • In the text field, specify a Delay repeat. • In the Delay Unit list, select seconds or occurrences. In the Message text field, enter a message. • PF2i and PF4i Mid-Range Printer User’s Manual...
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The Delay repeat setting represents how often the alert message will be sent when the preset value is reached. Notification The method used to send an alert message. You can Method choose from mail, SNMP-trap, or both. PF2i and PF4i Mid-Range Printer User’s Manual...
Understanding the General Network Settings Setting Description Printer Name The network identification name (WINS name) of the printer. The default name is INTERMEC followed by the last six positions of the MAC address. System Location (Optional) The printer location. System Contact (Optional) The printer administrator.
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This setting is not supported if you are setting up the printer from its internal keyboard. Users allowed to change wireless settings: Defines who may change WLAN or 802.1x settings. PF2i and PF4i Mid-Range Printer User’s Manual...
2 Select the mail server settings and enter mail addresses. 3 Click: Submit Mail Settings to send the changes to the printer. • • Submit & Send test mail to send the changes to the printer and test your new settings. PF2i and PF4i Mid-Range Printer User’s Manual...
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• To address: The recipient of alert messages. To enter several addresses, separate them with a comma (,) or a semicolon (;). PF2i and PF4i Mid-Range Printer User’s Manual...
After you add a trap, it appears in the Trap Address Settings list. You can edit or delete each trap in the list by clicking Edit or Delete. 4 Click Submit SNMP settings. PF2i and PF4i Mid-Range Printer User’s Manual...
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Trap Community: Defines the community to which SNMP traps will be sent. • Friendly Name: A user-defined text string that identifies the trap. • Trap Enable Status: Defines whether the specified trap is enabled. PF2i and PF4i Mid-Range Printer User’s Manual...
You can choose between DHCP, BOOTP, DHCP+BOOTP, or MANUAL. Address: The current IP address of the printer. Netmask: Manually assigned netmask for the printer. Default Router: The IP address of the default router. PF2i and PF4i Mid-Range Printer User’s Manual...
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NET1 TCP Port Number: The port number for raw TCP. The default is 9100. NET1 Queuing: Determines whether queuing for the TCP port is turned on, off, or enabled for multiple network connections (Multi). PF2i and PF4i Mid-Range Printer User’s Manual...
Note: Once you change the network type to Wireless 802.11, you cannot communicate with the printer using Ethernet. You need to change the command through the Setup menu or send a command through a serial connection. PF2i and PF4i Mid-Range Printer User’s Manual...
Agent address and Port in the text fields. • Find agent by broadcast: Enables Avalanche and the network connection broadcasts to find the agent. Agent Enter your user name and password in the entry fields. authorization PF2i and PF4i Mid-Range Printer User’s Manual...
Use the SmartSystems page to view or change the SmartSystems server IP address and the master port number. To configure the SmartSystems settings 1 Click Network Admin > SmartSystems. 2 View or change the settings. 3 Click Submit SmartSystems settings. PF2i and PF4i Mid-Range Printer User’s Manual...
Set the operating mode of the device to Ad-Hoc or Infrastructure. Set Wired Equivalent Privacy (WEP) to on or off. WEP Keys You can enter values for up to 4 WEP keys. Active WEP key Chooses the active WEP key. PF2i and PF4i Mid-Range Printer User’s Manual...
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(Read only) Radio signal strength of the access point. Speed (Read only) Speed of the current connection. Region (Read only) Shows the country short names provided by the 802.11d standard for the currently selected region or country. PF2i and PF4i Mid-Range Printer User’s Manual...
Use the following table to understand the 802.1x settings. Understanding the 802.1x Settings Setting Description EAP Type Choose the Extensible Authentication Protocol (EAP) type: • TTLS • LEAP • PEAP • EAP-FAST • Off (disables 802.1x security) (default) PF2i and PF4i Mid-Range Printer User’s Manual...
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The default is “” (any only) common name). Server Certificate Enables certificate validation. Specifies whether or not Validation (TTLS to check if the installed CA certificate is the root of the and PEAP only) server certificate. PF2i and PF4i Mid-Range Printer User’s Manual...
1 Make sure that you have a PC running Microsoft Windows 2000 or later. 2 Download PrintSet from the Downloads page of the Intermec website at www.intermec.com. 3 Connect your printer to your PC using a serial cable. For help, see “Connecting the Printer to a PC Through the Serial Port”...
The license also enables Scan-to-Connect, which makes connecting additional PF2i and PF4i printers to your secure wireless network as easy as reading bar codes. You can download SmartSystems Foundation at no charge from the Intermec website.
2 Schedule the printer updates or manually initiate an update using the Avalanche Administrative Console. For more information on using Wavelink Avalanche, contact your local Intermec representative or visit the Wavelink website at www.wavelink.com. Choosing an Ethernet or Wireless Network If you have an 802.11 wireless radio option installed in your printer,...
If you are using IPL, send this command to the printer: <STX><SI>n,,,p<ETX> where p is either 0 (select Ethernet interface) or 1 (Select Wireless 802.11 interface). 3 Reboot the printer for the change to take effect. PF2i and PF4i Mid-Range Printer User’s Manual...
5 Download the latest firmware version to your PC. 6 Extract the .zip file to a folder on your PC. To upgrade using PrintSet 1 Download the latest version of PrintSet from the Intermec website at www.intermec.com. 2 Select File > Add Printer. The Add Printer Wizard starts.
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To upgrade using a serial or USB connection • Use Fingerprint or IPL commands to send the upgrade file to your printer. For help, see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual. PF2i and PF4i Mid-Range Printer User’s Manual...
You can download additional fonts to the printer’s Flash memory using: • PrintSet. You can download PrintSet from the downloads page for the printer on the Intermec website at www.intermec.com. • Fingerprint or IPL commands. For help, see the Intermec...
Troubleshooting and Maintaining the Printer This chapter contains possible solutions to problems you may encounter while using the printer. This chapter also contains information on booting the printer and performing routine maintenance. This chapter contains these sections: • Troubleshooting the Printer •...
If you still need help after visiting Knowledge Central, you may need to call Product Support. To talk to an Intermec Product Support representative in the U.S.A. or Canada, call: 1-800-755-5505 Outside the U.S.A.
Keep in mind that some error messages: • are specific to the type of firmware you are running. • have corresponding error numbers. cause the Intermec Ready-to-Work indicator to blink or turn off. • Fingerprint Error Messages Ready-to-Work Error Message...
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For helps, see “Loading Ribbon” on ribbon page Pause Mode The print job is paused. Blinking Entered Power supply The power supply is overheated and needs to cool 1718 Over down. temperature PF2i and PF4i Mid-Range Printer User’s Manual...
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“out of paper” when the print key is pressed, this event is set. Printer crash Printer crash. In most instances, when the printer crashes, the screen is reset which causes the Intermec Ready-to-Work indicator to turn off. Printer turned The printer is off.
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Printhead Up The printhead is lifted. Lower the printhead. Blinking 1027 Psu Over Power supply over temperature Temp Ribbon Fitted This is not an error condition. This message briefly Blinking appears after a new roll of transfer ribbon is installed. PF2i and PF4i Mid-Range Printer User’s Manual...
Rebooted Initializing Printer crash. In most instances, when the printer crashes, the screen is reset which causes the Intermec Ready-to-Work indicator to turn off. Printer turned off Maintenance Troubleshooting Printer Problems and Finding Solutions Use this section to find possible solutions to printer problems.
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Printhead Pressure” on page 111. • The printhead voltage may be incorrect or the energy control may be faulty. For help, contact your Intermec service representative. There are dark lines along the media There may be foreign particles on the printhead. Clean the path.
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• Make sure that the ribbon is fitted correctly. Reload the ribbon. For help, see “Loading Ribbon” on page • The energy control may be faulty. For help, contact your Intermec service representative. PF2i and PF4i Mid-Range Printer User’s Manual...
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I cannot connect to my printer If you are connecting your printer with a crossover network home page. cable, you may need to disable the web browser’s proxy settings on your computer to access your printer’s home page. PF2i and PF4i Mid-Range Printer User’s Manual...
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RFID media. • is being used with a level of security that is not allowed by the tag type. Make sure that you are using the appropriate media for your application. PF2i and PF4i Mid-Range Printer User’s Manual...
1328 RFID lock error. Tag cannot be locked. 1329 RFID access error. Tag is locked. Note: If you are using Intermec Direct Protocol, error codes 1320 to 1329 are supported and displayed with the error text. Resetting the Printer When you reset the printer, you return it to the factory default settings.
You may need to adjust your printer to accommodate your printing needs or improve performance. You can adjust the: • pressure arm. • label stop sensor (LSS) position. • printhead pressure. • ribbon break shaft. PF2i and PF4i Mid-Range Printer User’s Manual...
Adjusting the Pressure Arm The printer is factory-adjusted for full-size media width. If you are using media that is less than full width, Intermec recommends that you adjust the position of the pressure arm so that it is centered on the media and provides even pressure.
One part of the sensor is on the upper media guide and the other part of the sensor is under the lower guide. You need to adjust the guides individually to the same position. PF2i and PF4i Mid-Range Printer User’s Manual...
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To test the LSS 1 Make sure that your printer is properly configured for the type of media you are using. Go to SETUP > MEDIA > MEDIA TYPE. 2 Open the media cover. PF2i and PF4i Mid-Range Printer User’s Manual...
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8 Check gap detection: a Lift the printhead. b Slowly pull out the media. When the LSS detects a gap or detection slot, the cursor moves to the right. LSS AUTO PF2i and PF4i Mid-Range Printer User’s Manual...
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• there is enough difference between the black marks and the surrounding areas. • the liner is transparent enough. • the LSS works properly with another type of media. PF2i and PF4i Mid-Range Printer User’s Manual...
To return the printhead pressure to the factory default setting • Tighten the screw (+) as far as you can, and then loosen it (-) six full turns for a PF2i and four full turns for a PF4i. PF2i and PF4i Mid-Range Printer User’s Manual...
The quick-load guides are designed for media that is 40 to 60 mm (1.57 to 2.36 in) wide. Note: Quick-load guides cannot be used for peel-off printing. PF2i and PF4i Mid-Range Printer User’s Manual...
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2 Open the media cover. 3 Disengage the upper guide from the lower guide by lifting the inner part of the upper guide and pulling it out. Make sure not to damage the cable. PF2i and PF4i Mid-Range Printer User’s Manual...
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6 Slide the quick-load guides onto the shaft, making sure that the lower media guide rail slides through the notches. 7 Slide the inner guide as far as possible down the shaft so that it is flush with the center section. PF2i and PF4i Mid-Range Printer User’s Manual...
To avoid possible personal injury or damage to the printer, never insert any pointed or sharp objects into the printer. Use only the cleaning agents specified in this section. Intermec is not responsible for damage caused by any other cleaning materials used on this printer.
If necessary, clean the guides. Isopropyl alcohol [(CH 3)2CHOH; CAS 67-63-0] is a highly flammable, moderately toxic, and mildly irritating substance. To clean the media guide 1 Turn off the printer. 2 Open the media cover. PF2i and PF4i Mid-Range Printer User’s Manual...
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4 Lift the upper guide. 5 Clean the areas marked with gray with a cleaning card or a soft cloth soaked in isopropyl alcohol. Be careful not to scratch the guides. 6 Replace the upper guide. PF2i and PF4i Mid-Range Printer User’s Manual...
Isopropyl alcohol [(CH 3)2CHOH; CAS 67-63-0] is a highly flammable, moderately toxic, and mildly irritating substance. To clean the printhead 1 Turn off the printer. 2 Open the media cover. PF2i and PF4i Mid-Range Printer User’s Manual...
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8 Wait for approximately 30 seconds to allow the cleaning fluid to dissolve the residue. 9 Repeat Steps 6 through 8. 10 If necessary, repeat the process with a fresh cleaning card. 11 Allow the cleaned parts to dry before loading media and ribbon. PF2i and PF4i Mid-Range Printer User’s Manual...
You must turn off the power before replacing the printhead. The firmware can only detect the new printhead when the printer is restarted. To replace the printhead 1 Turn off the printer. 2 Open the media cover. PF2i and PF4i Mid-Range Printer User’s Manual...
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Chapter 4 — Troubleshooting and Maintaining the Printer 3 Turn the printhead lift lever clockwise to raise the printhead. 4 Remove any media and transfer ribbon. 5 Pull the printhead bracket away from the magnet in the pressure arm. PF2i and PF4i Mid-Range Printer User’s Manual...
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7 Disconnect the cables from the printhead: • Note the snap-lock on the inner connector. • Be sure to pull at the connectors, not at the cables. PF2i and PF4i Mid-Range Printer User’s Manual...
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10 Turn the printhead lift lever counterclockwise so the magnet engages the printhead bracket. 11 Load a new supply of media and ribbon. For help, see “Loading Media” on page 7 “Loading Ribbon” on page PF2i and PF4i Mid-Range Printer User’s Manual...
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Chapter 4 — Troubleshooting and Maintaining the Printer PF2i and PF4i Mid-Range Printer User’s Manual...
USB device • USB full speed host Ethernet, 100 Mbps • • 802.11b/g (optional) • IPv6 Memory • 32MB RAM • 16MB Flash • CompactFlash (CF) card (optional) • USB memory device (optional) PF2i and PF4i Mid-Range Printer User’s Manual...
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Ribbon Roll Diameter (outer, max) 64 mm (2.56 in) 240 to 300 m (787 to 985 ft) of ribbon, depending on ribbon thickness Ribbon Roll Core Diameter (inner) 25.4 mm (1.00 in) Print Directions PF2i and PF4i Mid-Range Printer User’s Manual...
PC. 2 3 4 6 7 8 9 RS-232 Serial Cable DB9 Pins Serial Cable Pins and Description Signal Description External +5 V DC, Max 500 mA Transmit data Receive data Ground PF2i and PF4i Mid-Range Printer User’s Manual...
USB Interface The printer supports USB full speed v2.0 Host. To use the USB interface to print from a PC, you need to have the Intermec InterDriver printer driver installed on your PC. For help setting up USB communications, see “Connecting the Printer to a PC...
RJ-45 cable. The interface supports 10/100 Mbps Fast Ethernet (10BASE-T, 100BASE-TX) and is fully compliant with the IEEE 802.3u standard. The network card MAC address can be found on the label below the socket. Ethernet Socket Ethernet Connector PF2i and PF4i Mid-Range Printer User’s Manual...
Select Printer nAutoFd 15 to 16 Not connected Chassis ground External +5 V DC Max 500 mA 19 to 30 Signal ground nInit nFault Printer Signal ground 34 to 35 Not connected nSelectIn PF2i and PF4i Mid-Range Printer User’s Manual...
PF4i Media Width (a) Measurement Value Maximum 114.3 mm (4.50 in) Minimum, standard guides 25.0 mm (1.00 in) Minimum, quick-load guides 40 mm (1.57 in) Minimum, wide quick-load guides 80.0 mm (3.15 in) PF2i and PF4i Mid-Range Printer User’s Manual...
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Appendix A — Specifications Media Type Set media type to one of these values: • Fingerprint: FIX LENGTH STRIP • • VAR LENGTH STRIP • IPL: CONTINUOUS Non-Adhesive Strip PF2i and PF4i Mid-Range Printer User’s Manual...
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PF2i Media Width Excluding Liner (c) Measurement Value Maximum 58.4 mm (2.30 in) Minimum 23.8 mm (0.94 in) PF4i Media Width Excluding Liner (c) Measurement Value Maximum 112.7 mm (4.43 in) Minimum 23.8 mm (0.94 in) PF2i and PF4i Mid-Range Printer User’s Manual...
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Appendix A — Specifications Media Type Set media type to one of these values: • Fingerprint: FIX LENGTH STRIP • • VAR LENGTH STRIP • IPL: CONTINUOUS Self-Adhesive Strip PF2i and PF4i Mid-Range Printer User’s Manual...
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PF2i Label Width Excluding Liner (c) Measurement Value Maximum 58.4 mm (2.30 in) Minimum 23.8 mm (0.94 in) PF4i Label Width Excluding Liner (c) Measurement Value Maximum 112.7 mm (4.43 in) Minimum 23.8 mm (0.94 in) PF2i and PF4i Mid-Range Printer User’s Manual...
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(e) to be larger than 7 mm (0.28 in), that batch printing is used, and that no pull back of the media is performed. Intermec does not guarantee that such short labels will work, but it is up to users to test this in their unique application.
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Appendix A — Specifications Self-Adhesive Labels Media Type Set media type to one of these values: • Fingerprint: LABEL (w GAPS) • IPL: GAP PF2i and PF4i Mid-Range Printer User’s Manual...
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(e) to be larger than 7 mm (0.28 in), that batch printing is used, and that no pull back of the media is performed. Intermec does not guarantee that such short tickets will work, but it is up to users to test this in their unique application.
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Set media type to one of these values: • Fingerprint: TICKET (w GAPS) • IPL: MARK Note: Do not allow a perforation to break the edge of the media, because the media may split and jam the printer. PF2i and PF4i Mid-Range Printer User’s Manual...
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Appendix A — Specifications Tickets With Gaps (Gap Stock) PF2i and PF4i Mid-Range Printer User’s Manual...
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The detectable width of the black mark should be at least 5.0 mm (0.2 in) on either side of the LSS detection point. Black Mark Length (e) Measurement Value Maximum 21.3 mm (0.83 in) Common 12.5 mm (0.5 in) Minimum 5.0 mm (0.2 in) PF2i and PF4i Mid-Range Printer User’s Manual...
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Appendix A — Specifications Black Mark Y-Position (f) Intermec recommends that you place the black mark as close to the front edge of the ticket as possible and use a negative Stop Adjust value to control the media feed, so the tickets can be properly torn off.
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When printing on RFID media, special consideration must be taken to the position and shape of the tag. Specific recommendations for different kinds of Intermec-approved RFID media can be found on the Intermec website at www.intermec.com. Additional information is provided in the documentation that came with your RFID kit.
Appendix A — Specifications Accessories for the Printer You can use these accessories (sold and ordered separately) with the printer. To order accessories, contact your local Intermec sales representative. Integral Liner Takeup Unit Use this accessory, which comes with a guide shaft, for peel-off (self- strip) printing.
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Media Cover You can choose a short side door, long side door, or long side door with a Bigtop (PF2i) or Megatop (PF4i) based on your printing needs. Thick Media Printhead (PF4i, Only) Your printer comes with media printhead for media that is a maximum 175 μm (6.9 mils).
Default Configuration The following tables list the default values of the configuration commands supported on the PF2i and PF4i. If you restore the printer to factory default settings, the printer uses these values. The commands are grouped by function and reflect the organization of the IPL and Fingerprint setup menus.
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Ethernet (if no 802.11 radio is installed) Wireless 802.11 (if an 802.11 radio is installed) RFID Parameters Parameter Default Value Mode Enable Tagadjust Retries Voidtext Fieldstrength Feedadjust Parameters Parameter Default Value Startadjust Stopadjust PF2i and PF4i Mid-Range Printer User’s Manual...
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Paper sensor Low diameter (paper) 0 dots Testfeed Testfeed mode Fast Len (slow mode) Print Defines Parameters Parameter Default Value Head resistance Testprint Print speed 100 mm/sec LSS test Clip default Cmd language PF2i and PF4i Mid-Range Printer User’s Manual...
Parity None Stop bits Protocol XON/XOFF COM Parameters Parameter Default Value USB keyboard Network Parameters Parameter Default Value IP selection DHCP+BOOTP IP address Netmask Default router IPv6 selection Auto IPv6 address Nameserver Nameserver6 PF2i and PF4i Mid-Range Printer User’s Manual...
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Wireless 802.11 (if an 802.11 radio is installed) RFID Parameters Parameter Default Value Mode Enable Tagread Tagadjust Retries Voidtext Fieldstrength Test/Service Parameters Parameter Default Value Testprint Config Test labels Format Page Font Data dump Memory reset LSS test Cmd language PF2i and PF4i Mid-Range Printer User’s Manual...
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LBL rest point Form adj dots X Form adj dots Y Ribbon low Paper low Configuration Parameters Parameter Default Value Emulation mode None Print speed 4 in/sec Cutter Not installed LTS calibration Not installed PF2i and PF4i Mid-Range Printer User’s Manual...
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Appendix B — Default Settings PF2i and PF4i Mid-Range Printer User’s Manual...
Fingerprint and IPL Setup Menus The setup parameters of the printer control the way the printer operates. This appendix provides an overview of the setup menu you can use to configure parameters for your printer.
NEW LINE REC BUF TRANS BUF NEW LINE: REC BUF: TRANS BUF: CR/LF NEW LINE: 10000 1024 NEW LINE: Fingerprint Net-Com,NET1 Menu SETUP: NET-COM,NET1 NET-COM,NET1: NEW LINE NEW LINE: CR/LF NEW LINE: NEW LINE: PF2i and PF4i Mid-Range Printer User’s Manual...
LTS ADJUST CMD LANGUAGE: CLIP DEFAULT: Direct Protocol CMD LANGUAGE: CMD LANGUAGE: REMOVE LABEL AND REMOVE LABEL LTS VALUE: ZSim CMD LANGUAGE: PRESS ENTER ENTER TO STOP DSim SENSITIVITY 10 OUT OF 9-10 PF2i and PF4i Mid-Range Printer User’s Manual...
STANDARD 57600 BAUDRATE: SPACE 115200 BAUDRATE: 1200 BAUDRATE: 2400 BAUDRATE: 4800 IPL COM Menu SETUP: COM: USB KEYBOARD USB KEYBOARD: USB KEYBOARD: SWEDISH USB KEYBOARD: FRENCH USB KEYBOARD: GERMAN USB KEYBOARD: USER DEFINED PF2i and PF4i Mid-Range Printer User’s Manual...
LTS ADJUST CONFIGURATION ZSim CMD LANGUAGE: DSim CMD LANGUAGE: LSS AUTO: Fingerprint REMOVE LABEL AND CMD LANGUAGE: REMOVE LABEL LTS VALUE: Direct Protocol PRESS ENTER ENTER TO STOP SENSITIVITY 10 OUT OF 9-10 PF2i and PF4i Mid-Range Printer User’s Manual...
The file system of the printer is case-sensitive, which is important because filenames in Fingerprint commands are translated into capital letters by default. Directories or files with lowercase names are inaccessible for Fingerprint commands and programs. PF2i and PF4i Mid-Range Printer User’s Manual...
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You can also use the CF card to upgrade printer firmware. /dev This directory contains devices used for input/output, such as uart1, Flash, net1, parallel IEEE 1284. PF2i and PF4i Mid-Range Printer User’s Manual...
The web server generates these web pages with dynamic information on the fly. This process makes the real-time generated pages of the printer appear in the Intermec style. The colors and logo of the customer are ignored.
HTML code. Default configuration of these parameters makes the printer’s web page appear in the Intermec style, with corporate colors and logos. When changing the parameters, the web pages are permanently customized.
“heli” and “hena” must have a value. heli Help link, link associated to the Help tag. hena Help link name, the label to be shown on the web page. PF2i and PF4i Mid-Range Printer User’s Manual...
%<ASCII Hex>. For example, space in the ASCII table has the Hex number 20 so it corresponds to %20. For example, “Intermec Technologies Corporation” corresponds to “Intermec%20Technologies%20Corporation” (it can also be written “Intermec+Technologies+Corporation”).
• If variables are specified more than one time, the last value is the one assumed. Intermec recommends that you use the FTP server to transfer the files. Example (the default Web Style Guide): bgco=%23ffffff&loat=src%3d\%22/rom/images/ itclogo1.gif\%22+align%3dbottom+alt%3d\%22Intermec_...
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Fingerprint blank printout, troubleshooting serial port settings – bleeding, troubleshooting settings buttons, understanding PF2i and PF4i Mid-Range Printer User’s Manual...
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IPL default configuration Feedadj menu i button, described Media menu IEEE 1284 Net-Com, NET1 menu interface, pins and descriptions Network menu Print Defs menu RFID menu PF2i and PF4i Mid-Range Printer User’s Manual...
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RFID menu LSS position, adjusting Ser-Com menu LSS too high, error message Setup menu illustration LSS too low, error message sounds, described LSS, testing Test/Service menu using commands to upgrade accessory firmware loading media PF2i and PF4i Mid-Range Printer User’s Manual...
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Ethernet or wireless Print Defs menu, Fingerprint 802.11 print engine settings, configuring choosing from the screen choosing with printer print speed, configuring commands print width, max and min configuring from web page PF2i and PF4i Mid-Range Printer User’s Manual...
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RFID specifications error codes, troubleshooting standard interfaces media, printing on troubleshooting menu printer crash, error message Fingerprint printer home page illustration settings, configuring using to configure printer – troubleshooting printer name, viewing PF2i and PF4i Mid-Range Printer User’s Manual...
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PC printing from Setup menu printing from web page Setup button, described Test/Service menu, IPL Setup menu testfeed not done, error message PF2i and PF4i Mid-Range Printer User’s Manual...
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IPL views, printer wrinkling, troubleshooting writer protected ISO 18000-6B tag Wavelink Avalanche configuring from web page settings, described ZSim, command language using to configure the printer changing weak printout described preventing troubleshooting PF2i and PF4i Mid-Range Printer User’s Manual...