Canon MX490 series Online Manual page 690

5. Pull out the jammed paper slowly.
When you pull the jammed paper, support the machine with your hand so that it does not fall down.
Note
• If the paper is rolled up and it is difficult to remove, grasp the edges of the paper, then remove
the jammed paper.
• If you cannot remove the jammed paper from the transport unit, close the transport unit, take
back the machine in original position, then remove the paper from inside the machine.
Paper Is Jammed inside the Machine
6. Close the transport unit.
Note
• After you close the transport unit, take back the machine in original position at once.
7. Plug the machine back in and turn the machine back on.
8. Reload the paper.
All print jobs in the queue are canceled. Reprint if necessary.
If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues
after removing the paper, contact the service center.
690