Canon MX470 series Online Manual
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Canon MX470 series Online Manual

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Table of Contents

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Download this manual See also: User Manual, Manual
MX470 series

Online Manual

Read Me First
Useful Functions Available on the Machine
Overview of the Machine
Printing
Copying
Scanning
Faxing
Troubleshooting
English

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Summary of Contents for Canon MX470 series

  • Page 1: Online Manual

    MX470 series Online Manual Read Me First Useful Functions Available on the Machine Overview of the Machine Printing Copying Scanning Faxing Troubleshooting English...

  • Page 2: Table Of Contents

    Contents Read Me First........... 15 Symbols Used in This Document.
  • Page 3 Loading Paper / Originals..........70 Loading Paper.
  • Page 4 Aligning the Print Head Position from Your Computer........128 Aligning the Print Head Position Automatically from Your Computer.
  • Page 5 Canon IJ Network Tool Menus........
  • Page 6 Obtaining the Latest Printer Driver..........Delete the Unnecessary Canon IJ Printer from the Printer List..... . . 286 Before Installing the Printer Driver.
  • Page 7 Making Copies............296 Setting Items for Copying.
  • Page 8 Installing the Scanner Driver..........401 Useful Information on Scanning.
  • Page 9 Starting Up Speed Dial Utility........... . Speed Dial Utility Dialog.
  • Page 10 The Machine Cannot Be Detected in the Wireless LAN....... . 523 Other Problems with Network.
  • Page 11 "There is not enough memory." Message Is Displayed....... . . 575 Computer Stops Operating during Scanning.
  • Page 12 1401..............621 1403.
  • Page 13 5200..............656 5400.
  • Page 14 6946..............690 9500.

  • Page 15: Read Me First

    In addition, Canon may suspend or stop the disclosure of this guide due to unavoidable reasons. Canon shall not be liable for any damage suffered by customers as a result of changes in or deletion of information in this guide, or suspension/stoppage of disclosure of this guide.

  • Page 16: Symbols Used In This Document

    Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment.

  • Page 17: Trademarks And Licenses

    • Photo Rag is a trademark of Hahnemühle FineArt GmbH. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. Note • The formal name of Windows Vista is Microsoft Windows Vista operating system.

  • Page 18: Search Tips

    Enter keywords in the search window and click (Search). You can search for target pages in this guide. Entry example: "(your product's model name) load paper", "(your product's model name) 1000" Search Tips You can search for target pages by entering keywords in the search window. Note •...
  • Page 19 Note • The displayed screen varies depending on your product. • Searching for Application Functions Enter your application's name and a keyword for the function you want to learn about Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage"...

  • Page 20: Notes On Operation Explanations

    Notes on Operation Explanations In this guide, most of the operations are described based on the windows displayed when Mac OS X v10.8 is used.

  • Page 21: Useful Functions Available On The Machine

    Useful Functions Available on the Machine The following useful functions are available on the machine. Enjoy pleasant photography experience by utilizing various functions. Helpful Functions Available Through the Network You can print more conveniently through integration with smartphones and other devices or with services on the web. Useful Functions Available from Applications and the Main Unit You can create items such as collages easily or download delightful printing materials, and print them.

  • Page 22: Useful Functions Available From Applications And The Main Unit

    Useful Functions Available from Applications and the Main Unit On the machine, the following useful functions are available from applications and the main unit. • Print Photos Easily • Connect Wirelessly with Ease • Download Content Materials Print Photos Easily Using an Application Organize Images Easily In My Image Garden, you can register the names of people and events to photos.
  • Page 23 If there is an item you like, you can easily print it in just two steps. 1. In Image Display of Quick Menu, select the item you want to print. 2. Print the item with My Image Garden. Place Photos Automatically Delightful items are created easily as the selected photos are placed automatically according to the theme.
  • Page 24 PREMIUM Contents can be downloaded easily via My Image Garden. Downloaded PREMIUM Contents can be printed directly with My Image Garden. To download PREMIUM Contents, make sure that genuine Canon ink tanks/ink cartridges are installed for all colors on a supported printer.

  • Page 25: Helpful Functions Available Through The Network

    Helpful Functions Available Through the Network The following useful functions are available on the machine. Enjoy even more pleasant photography experience by utilizing various functions. Important • Some functions may not be available in certain countries or regions. Upload scanned images to the web Print by using Google Cloud Print Print directly from your iPad, iPhone, or iPod touch Manage Your Printer from a Remote Location by Using Remote UI...
  • Page 26 When the connection is complete, the Canon Inkjet Print Utility software, which allows you to specify detailed print settings, is downloaded automatically. By using Canon Inkjet Print Utility, you can check the printer status and specify detailed print settings. (The available functions will differ depending on your usage environment and connection method.)

  • Page 27: Online Storage Integration Function

    Online Storage Integration Function The machine can integrate with online storage services such as Evernote. Integration with Online Notetaking Service "Evernote" If an Evernote client application is installed on your computer, you can import scanned images into the application and upload them to the Evernote server. The uploaded images can be browsed from other computers, smartphones, etc.

  • Page 28: Printing With Google Cloud Print

    Printing with Google Cloud Print The machine is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. Preparations for Printing with Google Cloud Print Printing from Computer or Smartphone with Google Cloud Print Important...

  • Page 29: Preparations For Printing With Google Cloud Print

    Preparations for Printing with Google Cloud Print To print with Google Cloud Print, you need to get Google account and register the machine with Google Cloud Print in advance. Getting Google Account If you already have Google account, register the machine. Registering the Machine with Google Cloud Print Getting Google Account First, get your Google account in order to register the machine with Google Cloud Print.
  • Page 30 3. Select Setup. 4. Select Web service setup -> Web service connection setup -> Google Cloud Print setup -> Register with Google Cloud Print. Note • If you have already registered the machine with Google Cloud Print, the confirmation message to re-register the machine is displayed. 5.
  • Page 31 Note • If you have already registered the machine with Google Cloud Print, the confirmation message to re-register the machine is displayed. 4. When the confirmation screen to register the machine is displayed, select Yes. 5. In the print setup for Google Cloud Print, select the display language, and then select Authentication.

  • Page 32: Printing From Computer Or Smartphone With Google Cloud Print

    Printing from Computer or Smartphone with Google Cloud Print When you send print data with Google Cloud Print, the machine receives the print data and prints it automatically if the machine is turned on. When printing from a computer, smartphone, or other external device with Google Cloud Print, load paper into the machine in advance.
  • Page 33 • If you select plain paper as media type or if you select B5/A5-size as paper size, the print data is printed with border even when you select the borderless print setting. • The print results may differ from the print image depending on the print data. •...

  • Page 34: Using Remote Ui

    This service allows you to check printer information and execute utility functions from your computer or smartphone. You can also use the convenient web services presented by Canon. Checking the printer IP address To use this service, first check the IP address of this machine from the operation panel of the machine.
  • Page 35 If your LCD monitor is a monochrome model 2. Load one sheet of A4 size or Letter size plain paper 3. On the printer operation panel, select the Setup button, and then select Device settings -> LAN settings -> Print LAN details IP address printing starts.
  • Page 36 Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information. You can also connect to the ink purchase site or support page, and use Web Services. Utilities This function allows you to set and execute the machine utility functions such as cleaning. AirPrint settings This function allows you to specify the Apple AirPrint settings, such as position information.

  • Page 37: Printing From Airprint Compliant Device

    Printing from AirPrint Compliant Device This document explains how to use AirPrint to print wirelessly from your iPad, iPhone and iPod touch to a Canon printer. AirPrint enables you to print photos, email, Web pages and documents from your Apple device directly to your printer without installing a driver.
  • Page 38 3. From the menu options, tap Print. 4. From Printer Options, select the model that you are using. Important • Because some app does not support AirPrint, Printer Options may not be displayed. If an app does not let you use printer options, you cannot print from that app. Note •...

  • Page 39: Paper Size

    • Copies: Select the number of print copies. • Duplex Printing: If the model supports duplex printing, you can select On or Off. • Range: The page range can be used only with specific app and file types (such as PDF files).

  • Page 40: Deleting A Print Job

    Deleting a Print Job To delete a print job with AirPrint, use one of the following two methods: • From the machine: If your printer has a LCD monitor, use the operation panel to cancel the print job. If you printer does not have a LCD monitor, press the Stop button on the machine to cancel the print job.
  • Page 41 Note • After you turn on the machine, it may take few minutes before the machine can communicate through a wireless LAN connection. Confirm that the machine is connected to the wireless LAN, and then try printing. • If Bonjour on the machine is disabled, AirPrint cannot be used. Check the LAN settings on the machine, and enable Bonjour.

  • Page 42: List Of Function For Each Model

    List of Function for Each Model MG series MX series E series P series iP series iX series MG series Model name Print from E-mail Google Cloud Print Canon Inkjet Cloud Printing Center MG7100 ✓ ✓ ✓ MG6500 ✓ ✓...
  • Page 43 Model name Print from E-mail Google Cloud Print Canon Inkjet Cloud Printing Center iP8700 – – ✓ iP2800 – – – iX series Model name Print from E-mail Google Cloud Print Canon Inkjet Cloud Printing Center iX6800 –...

  • Page 44: Overview Of The Machine

    Overview of the Machine Safety Guide Safety Precautions Regulatory and Safety Information Main Components and Basic Operations Main Components About the Power Supply of the Machine LCD and Operation Panel Entering Numbers, Letters, and Symbols Loading Paper / Originals Loading Paper Loading Originals Replacing a FINE Cartridge Replacing a FINE Cartridge...

  • Page 45: Safety Guide

    Safety Guide Safety Precautions Regulatory and Safety Information...

  • Page 46: Safety Precautions

    Safety Precautions Choosing a location • Do not install the machine in a location that is unstable or subject to excessive vibration. • Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.

  • Page 47: Regulatory And Safety Information

    Regulatory and Safety Information About the disposal of the battery (For models containing lithium battery) Dispose of used batteries according to the local regulations. IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1.

  • Page 48: Connection Of The Equipment

    20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter. Canon U.S.A., Inc. One Canon Park Melville, New York 11747...

  • Page 49: In Case Of Equipment Malfunction

    Manual, disconnect the equipment from the telephone line cable, turn off the power and disconnect the power cord. The telephone line cable should not be reconnected or the main power switch turned ON until the problem is completely resolved. Users should contact their local authorized Canon Facsimile Service Dealer for the servicing of equipment.

  • Page 50: Users In New Zealand

    operated keeping the radiator at least 20cm or more away from person's body (excluding extremities: hands, wrists, feet and ankles). Pre-Installation Requirements Notice This equipment meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface.

  • Page 51: Environmental Information

    For more information about where you can drop off your waste equipment for recycling, please contact your local city office, waste authority, approved WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canon- europe.com/environment.

  • Page 52: Power Consumption And Activation Time

    Canon does not recommend extending the Activation Times from the optimum ones set as default. ®...

  • Page 53: Main Components And Basic Operations

    Main Components and Basic Operations Main Components About the Power Supply of the Machine LCD and Operation Panel Entering Numbers, Letters, and Symbols...

  • Page 54: Main Components

    Main Components Front View Rear View Inside View Operation Panel...

  • Page 55: Front View

    Front View (1) operation panel Use to change the settings of the machine or to operate it. Operation Panel (2) ADF (Auto Document Feeder) Load a document here. The documents loaded in the document tray are scanned automatically one sheet at a time. Loading Documents in the ADF (Auto Document Feeder) (3) document feeder cover Open when clearing jammed documents.
  • Page 56 Flashes: Printing or scanning over wireless LAN. Also flashes while configuring the wireless LAN connection. (9) paper output cover Open to replace the FINE cartridge or remove jammed paper inside the machine. (10) paper guides Align with both sides of the paper stack. (11) front tray Load paper here.

  • Page 57: Rear View

    Rear View (1) transport unit Open to remove jammed paper. (2) power cord connector Plug in the supplied power cord. (3) telephone line jack Connect the telephone line. (4) external device jack Connect an external device such as telephone or answering machine. (5) USB port Plug in the USB cable to connect the machine with a computer.

  • Page 58: Inside View

    Inside View (1) ink cartridge lock lever Locks the FINE cartridge into place. (2) FINE cartridge (ink cartridges) A replaceable cartridge that integrates print head and ink tank. (3) FINE cartridge holder Install the FINE cartridge. The color FINE cartridge should be installed into the left slot and the black FINE cartridge should be installed into the right slot.

  • Page 60: Operation Panel

    Operation Panel * All lamps on the operation panel are shown lit in the figure below for explanatory purposes. (1) ON button (POWER lamp) Turns the power on or off. Lights or flashes green to indicate the power status. Before turning on the power, make sure that the document cover is closed.
  • Page 61 (13) Back button Returns the LCD to the previous screen. This button is also used to delete a character under the cursor when entering characters, such as when entering a name for registration. (14) Setup button Displays the Setup menu screen. With this menu, you can perform machine maintenance and change machine settings.

  • Page 62: About The Power Supply Of The Machine

    About the Power Supply of the Machine Confirming that the Power Is On Turning the Machine On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord...

  • Page 63: Confirming That The Power Is On

    Confirming that the Power Is On The POWER lamp is lit green when the machine is turned on. Even if the LCD is off, if the POWER lamp is lit, the machine is on. Note • It may take a while for the machine to start printing immediately after you turn on the machine. •...

  • Page 64: Turning The Machine On And Off

    Turning the Machine On and Off Turning on the machine 1. Press the ON button to turn on the machine. The POWER lamp flashes and then remains lit green. Confirming that the Power Is On Note • It may take a while for the machine to start printing immediately after you turn on the machine. •...

  • Page 65: Notice For The Power Plug/Power Cord

    Notice for the Power Plug/Power Cord Check the power plug/power cord once a month to confirm that it does not have anything unusual described below. • The power plug/power cord is hot. • The power plug/power cord is rusty. • The power plug/power cord is bent. •...

  • Page 66: Notice For Unplugging The Power Cord

    Notice for Unplugging the Power Cord To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the POWER lamp is off. Unplugging the power cord before the POWER lamp is turned off may cause drying or clogging of the print head and print quality may be reduced.

  • Page 67: Lcd And Operation Panel

    LCD and Operation Panel The mode button (A) on the operation panel allows you to switch between the copy mode, scan mode, fax mode, or setup menu screen. Pressing the Menu button (B) in the respective modes shows the menu screen to select various functions or settings.

  • Page 68: Entering Numbers, Letters, And Symbols

    Entering Numbers, Letters, and Symbols The machine allows you to enter characters using the Numeric buttons when entering information, such as unit name, a recipient's name for memory dial, etc. Switching the Input Mode Each time the Tone button is pressed, the input mode is switched in the following order: lowercase mode (:a), uppercase mode (:A), then numeric mode (:1).
  • Page 69 abcåäáàãâæç ABCÅÄÁÀÃÂÆÇ defëéèê DEFËÉÈÊ gh i ï í ì î GH I Ï Í Ì Î mnoñøöóòõô MNOÑØÖÓÒÕÔ pqrsþ PQRSÞ tuvüúùû TUVÜÚÙÛ wxyzý WXYZÝ - . SP*1 # ! " , ; : ^ ` _ = / | ' ? $ @ % & + ( ) [ ] { } < > \*2 Switch the input mode.

  • Page 70: Loading Paper / Originals

    Loading Paper / Originals Loading Paper Loading Originals...

  • Page 71: Loading Paper

    Loading Paper Loading Plain Paper / Photo Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Printing Area...

  • Page 72: Loading Plain Paper / Photo Paper

    • If you cut plain paper into small size such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) to perform trial print, it can cause paper jams. Note • We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Media Types You Can Use.
  • Page 73 2. Use the right paper guide (A) to slide both paper guides all the way out. 3. Load the paper in the center of the front tray WITH THE PRINT SIDE FACING DOWN. Push the paper stack all the way to the back of the front tray. 4.
  • Page 74 Note • Do not overload paper by stacking until the top of the stack touches the paper guides. • Load small size paper, such as 4" x 6" (10 x 15 cm), by pushing it in all the way to the back of the front tray.
  • Page 75 Important • Be sure to open the paper output tray when printing. If not open, the machine cannot start printing. Note • After loading paper, select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver.

  • Page 76: Loading Envelopes

    Loading Envelopes You can load Envelope DL and Envelope Com 10. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important • Printing of envelopes from the operation panel is not supported. •...
  • Page 77 2. Use the right paper guide (A) to slide both paper guides all the way out. 3. Load the envelopes in the center of the front tray WITH THE ADDRESS SIDE FACING DOWN. The folded flap of the envelope will be faced up on the left side. (B) Rear side (C) Address side Push the envelopes all the way to the back of the front tray.
  • Page 78 Note • Do not overload envelopes by stacking until the top of the stack touches the paper guides. 5. Open the output tray extension. 3. Open the paper output tray. 1. Open the paper output tray gently, and extend the paper output support. Important •...
  • Page 79 Note • After loading envelopes, select the size and type of the loaded envelopes on the print settings screen of the printer driver.

  • Page 80: Media Types You Can Use

    Media Types You Can Use Choose paper suitable for printing, for the best print results. Canon provides you various types of paper to enhance the fun of printing, such as stickers as well as papers for photo or document. We recommend the use of Canon genuine paper for printing your important photos.

  • Page 81: Paper Weight

    • 17 to 28 lb (64 to 105 g /m ) (except for Canon genuine paper) Do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the machine. Notes on Storing Paper • Take out only the necessary number of paper from the package, just before printing.

  • Page 82: Paper Load Limit

    Approx. 100 sheets Approx. 50 sheets Envelopes 5 envelopes Canon Genuine Papers Note • We recommend that you remove the previously printed sheet from the paper output tray before continuously printing to avoid blurs and discoloration (except for High Resolution Paper <HR-101N>).
  • Page 83 *1 Proper feeding of paper may not be possible at the maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature or humidity). In such cases, reduce the number of paper you load at a time to less than half. *2 We recommend that you remove the previously printed envelope from the paper output tray before continuously printing to avoid blurs and discoloration.

  • Page 84: Media Type Settings On The Operation Panel

    Media Type Settings on the Operation Panel Commercially Available Papers Media Name Settings in Media type Plain Paper (including recycled paper) Plain paper Canon Genuine Papers Paper for printing photos: Media Name <Model No.> Settings in Media type Photo Paper Pro Platinum <PT-101> Pro Platinum Glossy Photo Paper "Everyday Use"...

  • Page 85: Media Types You Cannot Use

    • Paper that is too thin (weighing less than 17 lb (64 g /m • Paper that is too thick (weighing more than 28 lb (105 g /m ), except for Canon genuine paper) • Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing on paper smaller than A5) •...

  • Page 86: Printing Area

    Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Envelopes...

  • Page 87: Printing Area

    Recommended printing area : Canon recommends that you print within this area. Printable area : The area where it is possible to print. However, printing in this area can affect the print quality or the paper feed precision.

  • Page 88: Other Sizes Than Letter, Legal, Envelopes

    Other Sizes than Letter, Legal, Envelopes Size Printable Area (width x height) 5.56 x 7.95 inches (141.2 x 202.0 mm) 8.00 x 11.38 inches (203.2 x 289.0 mm) 6.90 x 9.80 inches (175.2 x 249.0 mm) 4" x 6" (10 x 15 cm) 3.73 x 5.69 inches (94.8 x 144.4 mm) 5"...

  • Page 89: Letter, Legal

    Letter, Legal Size Printable Area (width x height) Letter 8.00 x 10.69 inches (203.2 x 271.4 mm) Legal 8.00 x 13.69 inches (203.2 x 347.6 mm) Recommended printing area (A) 1.28 inches (32.5 mm) (B) 1.32 inches (33.5 mm) Printable area (C) 0.12 inch (3.0 mm) (D) 0.20 inch (5.0 mm) (E) 0.25 inch (6.4 mm)

  • Page 90: Envelopes

    Envelopes Size Recommended Printing Area (width x height) Envelope DL 3.88 x 7.06 inches (98.8 x 179.5 mm) Envelope Com 10 3.68 x 7.90 inches (93.5 x 200.8 mm) Recommended printing area (A) 0.31 inch (8.0 mm) (B) 1.28 inches (32.5 mm) (C) 0.22 inch (5.6 mm) (D) 0.22 inch (5.6 mm)

  • Page 91: Loading Originals

    Loading Originals Position to Load Originals Loading Originals on the Platen Glass Loading Documents in the ADF (Auto Document Feeder) How to Load Originals for Each Function Originals You Can Load...

  • Page 92: Position To Load Originals

    Position to Load Originals The machine has two positions to load originals: platen glass and ADF (Auto Document Feeder). Select the position to load the original according to the size, type, or usage. Originals You Can Load Loading Documents, Photos, or Book on the platen glass Loading Two or More Sheets of Document of the Same Size and Thickness in the ADF You can also load a sheet of document in the ADF.

  • Page 93: Loading Originals On The Platen Glass

    Loading Originals on the Platen Glass 1. Load an original on the platen glass. 1. Open the document cover. Important • When opening or closing the document cover, do not touch the buttons and LCD on the operation panel. Doing so may result in an unexpected operation. 2.
  • Page 94 Important • After loading the original on the platen glass, be sure to close the document cover before starting to copy, fax, or scan.

  • Page 95: Loading Documents In The Adf (Auto Document Feeder)

    Loading Documents in the ADF (Auto Document Feeder) Note • To scan a document at optimum quality, load it on the platen glass. 1. Make sure that any original has been removed from the platen glass. 2. Load a document in the ADF. 1.

  • Page 97: How To Load Originals For Each Function

    How to Load Originals for Each Function Load the original in the correct position according to the function to use. If you do not load the original correctly, it may not be scanned properly. Loading the Original to Be Aligned with the alignment mark •...
  • Page 98 ◦ select Photo for Document type and specify Auto scan(A) -Singl for Scan size to scan one original • Scan one printed photo, postcard, business card, or disc with a software application on a computer Place the original WITH THE SIDE TO SCAN FACING DOWN, with 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen glass.

  • Page 99: Originals You Can Load

    Originals You Can Load platen glass Item Details Types of originals - Text document, magazine, or newspaper - Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) - Documents that are not suitable for the ADF Size (width x height) Max.
  • Page 100 • Carbon paper or carbon-backed paper • Surface treated paper • Onion skin or thin paper • Photo or thick paper...

  • Page 101: Replacing A Fine Cartridge

    Replacing a FINE Cartridge Replacing a FINE Cartridge Checking the Ink Status...

  • Page 102: Replacing A Fine Cartridge

    Replacing a FINE Cartridge When remaining ink cautions or errors occur, the message will appear on the LCD to inform you of the error. Take appropriate action according to the message. A Message Is Displayed Note • For information on the compatible FINE cartridge, refer to the printed manual: Safety and Important Information.
  • Page 103 Both color ink and black ink are also consumed in the standard cleaning and deep cleaning of the print head, which may be necessary to maintain the performance of the machine. When ink runs out, replace the FINE cartridge immediately with a new one. Useful Information about Ink 1.
  • Page 104 • If the paper output cover is left open for more than 10 minutes, the FINE cartridge holder moves to the far right and the Alarm lamp lights. In this case, close the paper output cover, then open it again. 3.
  • Page 105 Important • If you shake a FINE cartridge, ink may spill out and stain your hands and the surrounding area. Handle a FINE cartridge carefully. • Be careful not to stain your hands and the surrounding area with ink on the removed protective tape.
  • Page 106 2. Push up the ink cartridge lock lever to lock the FINE cartridge into place. The FINE cartridge is locked into place when the ink cartridge lock lever clicks. Important • Check if the FINE cartridge is installed correctly. • The machine cannot print unless both the color FINE cartridge and black FINE cartridge are installed.
  • Page 107 Note • If the error message appears after the paper output cover is closed, take appropriate action. A Message Is Displayed • When you start printing after replacing the FINE cartridge, the machine starts cleaning the print head automatically. Do not perform any other operations until the machine completes the cleaning of the print head.

  • Page 108: Checking The Ink Status

    Checking the Ink Status Checking the Ink Status with the LCD on the Machine You can also check the ink status on the computer screen. Checking the Ink Status from Your Computer...

  • Page 109: Checking The Ink Status With The Lcd On The Machine

    Checking the Ink Status with the LCD on the Machine Note • The ink level detector is mounted on the machine to detect the remaining ink level. The machine considers as ink is full when a new FINE cartridge is installed, and then starts to detect a remaining ink level.

  • Page 110: Maintenance

    Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine...

  • Page 111: When Printing Becomes Faint Or Colors Are Incorrect

    When Printing Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head...

  • Page 112: Maintenance Procedure

    Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the FINE cartridge. This can cause trouble with the FINE cartridge. Note •...
  • Page 113 Cleaning the Print Heads from Your Computer After cleaning the print head, print and examine the nozzle check pattern: Step1 If the problem is not resolved after cleaning the print head twice: Clean the print head deeply. Step4 From the machine Cleaning the Print Head Deeply From the computer Cleaning the Print Heads from Your Computer...

  • Page 114: Printing The Nozzle Check Pattern

    Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the FINE cartridge whose ink is low.

  • Page 115: Examining The Nozzle Check Pattern

    Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern (A) or horizontal white streaks in the pattern (B). (C) Number of sheets printed so far If there are missing lines in the pattern (A): Cleaning the print head is required.

  • Page 116: Cleaning The Print Head

    Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. 1.

  • Page 117: Cleaning The Print Head Deeply

    Cleaning the Print Head Deeply If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.

  • Page 118: Aligning The Print Head

    Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace the FINE cartridge whose ink is low.
  • Page 119 Important • Do not touch any printed part on the print head alignment sheet. If the sheet is stained or wrinkled, it may not be scanned properly. • If the print head alignment sheet was not printed correctly, press the Stop button, then redo this procedure from the beginning.
  • Page 120 Note • The print head alignment sheet cannot be scanned if it is loaded in the ADF (Auto Document Feeder). 2. Close the document cover gently, then press the Color or Black button. The machine starts scanning the print head alignment sheet, and the print head position will be adjusted automatically.

  • Page 121: Performing Maintenance From A Computer

    Performing Maintenance from a Computer Cleaning the Print Heads from Your Computer Cleaning Inside the Machine Cleaning the Paper Feed Rollers from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Aligning the Print Head Position Automatically from Your Computer Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer...

  • Page 122: Cleaning The Print Heads From Your Computer

    The procedure for cleaning the print head is as follows: Cleaning 1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 2. Click the Cleaning icon When the dialog opens, select the ink group for which cleaning is to be performed.
  • Page 123 When the dialog opens, select the ink group for which deep cleaning is to be performed. Click to display the items you need to check before performing deep cleaning. 3. Execute deep cleaning Make sure that the machine is on and then click OK. Click OK when the confirmation message appears.

  • Page 124: Cleaning Inside The Machine

    The procedure for performing bottom plate cleaning is as follows: Bottom Plate Cleaning 1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 2. Click the Bottom Plate Cleaning icon The dialog opens. Load paper...

  • Page 125: Cleaning The Paper Feed Rollers From Your Computer

    1. Prepare the machine Remove all sheets of paper from the front tray. 2. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 3. Click the Roller Cleaning icon The confirmation message appears. 4. Execute paper feed roller cleaning Make sure that the machine is on and then click OK.

  • Page 126: Use Your Computer To Print A Nozzle Check Pattern

    Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility 2. Click the Nozzle Check icon The confirmation message appears. Click to display the items that you need to check before printing the nozzle check pattern.

  • Page 127: Aligning The Print Head

    Aligning the Print Head When you perform head position adjustment, errors in the print head adjustment position are corrected and conditions such as color and line streaking are improved. If the print results appear uneven because of line shifts or other conditions, adjust the position of the print head.

  • Page 128: Aligning The Print Head Position From Your Computer

    The procedure for performing manual print head alignment is as follows: Print Head Alignment 1. Select Custom Settings from the pop-up menu on the Canon IJ Printer Utility 2. Switch head alignment to manual Check the Align heads manually check box.
  • Page 129 Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal streaks.
  • Page 130 Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks 11. Confirm the displayed message and click OK The third pattern is printed. 12.
  • Page 131 Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes. (A) Least noticeable horizontal stripes (B) Most noticeable horizontal stripes Note • After head alignment is completed, you can print and check the current setting. To do so, click the Print Head Alignment icon and when the message is displayed, click Print Alignment Value.

  • Page 132: Aligning The Print Head Position Automatically From Your Computer

    The procedure for performing automatic print head alignment is as follows: Print Head Alignment 1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility 2. Click the Print Head Alignment icon A message is displayed. 3. Load paper in the machine Load one sheet of A4 size or Letter size plain paper into the front tray.

  • Page 133: Cleaning The Machine

    Cleaning the Machine Cleaning the Exterior of the Machine Cleaning the Platen Glass and Document Cover Cleaning the ADF (Auto Document Feeder) Cleaning the Paper Feed Roller Cleaning the Inside of the Machine (Bottom Plate Cleaning)

  • Page 134: Cleaning The Exterior Of The Machine

    Cleaning the Exterior of the Machine Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning. Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. •...

  • Page 135: Cleaning The Platen Glass And Document Cover

    Cleaning the Platen Glass and Document Cover Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. • The power cannot be turned off while the machine is sending or receiving a fax, or when unsent faxes are stored in the machine's memory.

  • Page 136: Cleaning The Adf (Auto Document Feeder)

    Cleaning the ADF (Auto Document Feeder) Be sure to use a soft, clean, lint-free and dry cloth to clean the ADF (Auto Document Feeder). Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. •...
  • Page 137 3. With the prepared cloth, wipe off any paper dust from the inside of the document feeder cover (A). 4. After wiping, close the document feeder cover by pushing it until it clicks into place. 5. Close the document tray.

  • Page 138: Cleaning The Paper Feed Roller

    Cleaning the Paper Feed Roller If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary.

  • Page 139: Cleaning The Inside Of The Machine (Bottom Plate Cleaning)

    Cleaning the Inside of the Machine (Bottom Plate Cleaning) Remove stains from the inside of the machine. If the inside of the machine becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper.
  • Page 140 LCD and Operation Panel 3. Use the button to select Bottom cleaning, then press the OK button. The paper cleans the inside of the machine as it feeds through the machine. Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning again.

  • Page 141: Changing The Machine Settings

    Changing the Machine Settings Changing Machine Settings from Your Computer Changing the Machine Settings on the LCD Updating the Firmware of the Machine...

  • Page 142: Changing Machine Settings From Your Computer

    Changing Machine Settings from Your Computer Checking the Ink Status from Your Computer Registering a Changed Printing Profile Setting the Ink Cartridge to be Used Managing the Machine Power Reducing the Machine Noise Changing the Machine Operation Mode...

  • Page 143: Checking The Ink Status From Your Computer

    You can check the remaining ink level and the FINE cartridge types for your model. 1. Select Ink Level Information from the pop-up menu on the Canon IJ Printer Utility An illustration of the ink types and their status is displayed.

  • Page 144: Registering A Changed Printing Profile

    Registering a Changed Printing Profile You can name and register the printing profile you made in the Print Dialog. The registered printing profile can be called up from Presets to be used. You can also delete the unnecessary printing profile. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1.
  • Page 145 Deleting Unnecessary Printing Profile 1. Select the printing profile to be deleted • If you are using Mac OS X v10.8 or Mac OS X v10.7 In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears, select the name of the printing profile to be deleted.

  • Page 146: Setting The Ink Cartridge To Be Used

    The procedure for specifying the FINE cartridge is as follows: 1. Select Ink Cartridge Settings from the pop-up menu on the Canon IJ Printer Utility 2. Select the FINE cartridge to be used Select the FINE cartridge you use for printing, and click Apply.

  • Page 147: Managing The Machine Power

    The Power Off function turns off the machine. When you use this function, you will not be able to turn the machine on from the printer driver. 1. Select Power Settings from the pop-up menu on the Canon IJ Printer Utility 2. Execute power off Click Power Off, and when the confirmation message appears, click OK.

  • Page 148: Reducing The Machine Noise

    The procedure for using the quiet mode is as follows: 1. Select Quiet Settings from the pop-up menu on the Canon IJ Printer Utility Note • If the computer is unable to communicate with the machine, a message may be displayed because the computer cannot access the function information that was set on the machine.
  • Page 149 Make sure that the machine is on and click Apply. Click OK when the confirmation message appears. The settings are enabled hereafter. Note • The effects of the quiet mode may be less depending on the print quality settings.

  • Page 150: Changing The Machine Operation Mode

    To hide the guide messages, select the Do not show again check box in the displayed dialog. To display the guide messages again, display the Canon IJ Printer Utility pop-up menu, select Custom Settings, and then check the Hagaki Printing check box.
  • Page 151 Align heads manually Usually, the Print Head Alignment function of Test Print on the pop-up menu in the Canon IJ Printer Utility is set to automatic head alignment, but you can change it to manual head alignment. If the printing results are unsatisfactory even after you execute automatic head alignment,...

  • Page 152: Changing The Machine Settings On The Lcd

    Changing the Machine Settings on the LCD Changing the Machine Settings on the LCD Fax settings Output settings LAN settings Dev. user settings Firmware update Reset setting About Quiet setting Before Using the Machine with the Access Point Mode...

  • Page 153: Changing The Machine Settings On The Lcd

    Changing the Machine Settings on the LCD This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Extended copy amt. as an example. Note • The * (asterisk) on the LCD indicates the current setting. Make sure that the machine is turned on.

  • Page 154: Fax Settings

    Fax settings This section describes the setting items in Fax settings. Easy setup TEL no. registration FAX user settings Adv. FAX settings Auto print settings Security control Note • Before changing the settings, you can confirm the current settings by printing USER'S DATA LIST. Summary of Reports and Lists Easy setup The machine must be set up depending on your telephone line and use of the faxing function.
  • Page 155 Note • This setting may not be available depending on the country or region of purchase. Adv. FAX settings • Auto redial Enables/disables automatic redialing. If you select ON, you can specify the maximum number of redial attempts and the length of time the machine waits between redial attempts.
  • Page 156 Transmission/Reception of Faxes Using ECM ◦ TX start speed Selects the fax transmission speed. The following settings are available. 33600 bps/14400 bps/9600 bps/4800 bps The * (asterisk) on the LCD indicates the current setting. The fax transmission start speed will be faster as the value is bigger. Some of settings are not available depending on the country or region of purchase.
  • Page 157 • TX report Selects whether to print TX REPORT/ERROR TX REPORT automatically after sending a fax. If you print the report, select Print error only or Print for each TX. If you select Print error only or Print for each TX, you can specify the print setting that the first page of the fax is printed along with the report.

  • Page 158: Output Settings

    Output settings • Prevent abrasion Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality. • Extended copy amt. Selects the amount of image that extends off the paper when copying in Borderless (full).

  • Page 159: Lan Settings

    LAN settings • WLAN activ./inactiv. Activates/deactivates wireless LAN. • Wireless LAN setup If your access point is compatible with WPS, set up wireless LAN following the on-screen instructions. If not, select one of the setup methods below. ◦ Standard setup Select when you perform settings for wireless LAN manually using the operation panel of the machine.
  • Page 160 Setting items when you use WSD (one of the network protocols supported in Windows 8, Windows 7, and Windows Vista). Enable/disable WSD Selects whether WSD is enabled or disabled. Note • When this setting is activated, the printer icon is displayed on the Network Explorer in Windows 8, Windows 7 and Windows Vista.

  • Page 161: Dev. User Settings

    Dev. user settings • Date/time setting Sets the current date and time. Setting the Sender Information • Date display format Sets the format of dates displayed on the LCD and printed on sent faxes. • DST setting Some countries adopt the daylight saving time (summer time) system that shifts the clock time forward at certain periods of the year.
  • Page 162 • Device info sending Selects whether you will send the printer usage information to Canon server. The information sent to Canon will be utilized to develop better products. Select ON to send the printer usage information to Canon server.

  • Page 163: Firmware Update

    Firmware update You can update the firmware of the machine, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server. Note • Only Current version is available when WLAN inactive is selected for WLAN activ./inactiv. in LAN settings.

  • Page 164: Reset Setting

    Reset setting Reverts all settings you made to the machine back to default. However, some data may not be changed, depending on the current usage state of your machine. • Web service setup Reverts the Web service settings back to the default. •...

  • Page 165: About Quiet Setting

    About Quiet setting Enables this function on the machine if you want to reduce the operating noise, such as when printing at night. In addition, you can specify the time range to reduce the operating noise. Important • Set the current date and time in advance. Setting the Sender Information Follow the procedure below to perform setting.

  • Page 166: Before Using The Machine With The Access Point Mode

    Before Using the Machine with the Access Point Mode When you use the machine with the access point mode, be sure to specify the access point name of the machine and the security setting in advance. Setting Procedure When Using the Machine with the Access Point Mode Make sure that the machine is turned on.
  • Page 167 • While you are using the machine with the access point mode, you cannot perform the operations below. -Operations using the operation panel of the machine (ex: copying, scanning, or sending a fax) -Operations necessary to connect the machine to the Internet -Changing the network settings of the machine or displaying the network settings •...

  • Page 168: Updating The Firmware Of The Machine

    Updating the Firmware of the Machine You can update the firmware of the machine via Internet. Important • When you use this function, it is necessary that the machine be connected to the LAN and the Internet connection is available. •...
  • Page 169 Important • Do not turn the machine off until the firmware update is complete. In addition, the machine turns off automatically and turn on again while the firmware update is in progress. • While the firmware update is in progress, do not change the network settings such as an access point or a router settings.

  • Page 170: Information About Network Connection

    Information about Network Connection Useful Information about Network Connection...

  • Page 171: Useful Information About Network Connection

    Useful Information about Network Connection Initial Values Set at Factory (Network) Connecting the Machine to the Computer Using a USB Cable When Detecting the Printers Have the Same Name Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN Printing Out Network Setting Information...

  • Page 172: Initial Values Set At Factory (Network)

    Auto setup Set printer name XXXXXX000000 Enable/disable IPv6 Active Enable/disable WSD Active Timeout setting 1 minute Enab./disab. Bonjour Active Service name (Bonjour settings) Canon MX470 series LPR setting Active DRX setting Active ("XXXXXX" is the last six digits of MAC address.)

  • Page 173: Connecting The Machine To The Computer Using A Usb Cable

    Connecting the Machine to the Computer Using a USB Cable Connect the machine and the computer using a USB cable as the illustration below. The USB port is located on the rear of the machine.

  • Page 174: When Detecting The Printers Have The Same Name

    When Detecting the Printers Have the Same Name When the printer is detected, you may see multiple printers of the same name on the detection result screen. The MAC address or the printer name specified by Bonjour is displayed at the end of the printer name on the detection result screen.

  • Page 175: Connecting To Other Computer With Lan/Changing The Connection Method From Usb To Lan

    Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN To add the computer connecting the machine with LAN or to change the connection method between the machine and the computer from USB to LAN, perform setup according to the instructions on our website. Connecting to Other Computer with LAN To add the computer connecting the machine with LAN, perform setup according to the instructions on our website.

  • Page 176: Printing Out Network Setting Information

    Printing Out Network Setting Information You can print out the network settings of the machine such as its IP address and SSID. Important • This print out contains valuable information about your computer. Handle it with care. Make sure that the machine is turned on. Load a sheet of A4 or Letter-sized plain paper.
  • Page 177 IPv6 IP Address *1 Selected IP Address (IPv6) XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IPv6 Default Gateway *1 Default Gateway (IPv6) XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Subnet Prefix Length*1 Subnet Prefix Length IPsec*2 IPsec setting Active Security Protocol*2 Method of the Security Protocol ESP/ESP & AH/AH Wireless LAN DRX Discontinuous reception (wireless Enable/Disable LAN)

  • Page 178: About Network Communication

    About Network Communication Changing and Confirming Network Settings Appendix for Network Communication...

  • Page 179: Changing And Confirming Network Settings

    Changing and Confirming Network Settings IJ Network Tool Canon IJ Network Tool Screen Canon IJ Network Tool Menus Changing the Settings in the Wireless LAN Sheet Changing the WEP Detailed Settings Changing the WPA or WPA2 Detailed Settings Changing the Settings in the Wired LAN Sheet...

  • Page 180: Ij Network Tool

    • Do not print when IJ Network Tool is running. • If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.

  • Page 181: Canon Ij Network Tool Screen

    Canon IJ Network Tool Screen This section describes the items displayed on the Canon IJ Network Tool screen. 1. Utilities Modifies the settings of the machine. Select to change the network name (SSID) settings. Setup Sets up the machine. If you setup the machine from scratch, connect your computer and the machine with a USB cable.
  • Page 182 4. Configuration... Enabled when Utilities is selected. Click to display the Configuration screen to configure settings of the selected printer. Note • This item has the same function as Configuration... in the Settings menu.

  • Page 183: Canon Ij Network Tool Menus

    • If the printer is being used from another computer, a screen is displayed informing you of this condition. Note • This item has the same function as Update in the Canon IJ Network Tool screen. Network Information Displays the Network Information screen to confirm the network settings of the printer.

  • Page 184: Changing The Settings In The Wireless Lan Sheet

    Changing the Settings in the Wireless LAN Sheet To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
  • Page 185 The network name (SSID) of the wireless LAN is displayed. Note • Enter the same SSID that the access point is configured to use. The SSID is case-sensitive. 3. Search... The Access Points screen is displayed to select an access point to connect to. Access Points Screen Note •...
  • Page 186 6. TCP/IP Setting: Sets the IP address of the printer to be used over the LAN. Specify a value appropriate for your network environment. Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server. DHCP server functionality must be enabled on your wireless LAN router or access point.
  • Page 187 2. Refresh Click to update the list of access points when your target access point is not detected. If the target access point is set to a closed network (the stealth mode), click Cancel to return to the previous screen and enter the network name (SSID) in Network (SSID). Note •...

  • Page 188: Changing The Wep Detailed Settings

    Changing the WEP Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
  • Page 189 Hexadecimal (Hex) 10 digits 26 digits 2. Key Length: Select either 64 bit or 128 bit. 3. Key Format: Select either ASCII or Hex. 4. Key ID: Select the Key ID (index) set to the access point. Note • When the printer is connected to an AirPort Base Station via a LAN: When the printer is connected to an AirPort Base Station via a LAN, confirm the settings in Wireless Security of AirPort Utility.

  • Page 190: Changing The Wpa Or Wpa2 Detailed Settings

    Changing the WPA or WPA2 Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
  • Page 191 Note • This machine supports WPA-PSK (WPA-Personal) and WPA2-PSK (WPA2-Personal).

  • Page 192: Changing The Settings In The Wired Lan Sheet

    Changing the Settings in the Wired LAN Sheet Note • This screen is not available depending on the printer you are using. • Activate the wired LAN setting of the printer to change the settings in the Wired LAN sheet. Start up IJ Network Tool.

  • Page 193: Changing The Settings In The Admin Password Sheet

    Changing the Settings in the Admin Password Sheet Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Click the Configuration... button. 4. Click the Admin Password button. The Admin Password sheet is displayed. 5. Change the settings or confirm. 1.
  • Page 194 Enter Password Screen The following screen is displayed if an administrator password is set to the printer. • Admin Password Enter the admin password that was set. For security purposes, your password is not displayed as you type it. • OK Click this item after you enter the admin password.

  • Page 195: Monitoring Wireless Network Status

    Monitoring Wireless Network Status Note • This screen is not available depending on the printer you are using. • When using the machine over the wired LAN, you cannot monitor network status. Start up IJ Network Tool. 2. Select the printer in Printers:. 3.
  • Page 196 The wireless connection may use the same frequency band as microwave ovens and other sources of radio interference. Try to keep the printer and the access point away from such sources. • Check if the radio channel of the access point is close to that of other access points nearby. If the radio channel of the access point is close to that of other access points nearby, the connection performance may become unstable.

  • Page 197: Initializing The Network Settings Of The Machine

    Note • You can change the network settings of the printer using IJ Network Tool with USB connection after initializing the LAN settings. To change the network settings using Canon IJ Network Tool, activate wireless LAN in advance.

  • Page 198: Viewing The Modified Settings

    Viewing the Modified Settings The Confirmation screen is displayed when you modified the printer settings on the Configuration screen. When you click OK on the Confirmation screen, the following screen is displayed for confirming the modified settings. 1. Settings: A list of changes made in the Configuration screen is displayed.

  • Page 199: Appendix For Network Communication

    Appendix for Network Communication Using the Card Slot over a Network About Technical Terms Restrictions...

  • Page 200: Using The Card Slot Over A Network

    Using the Card Slot over a Network Note • This screen is not available depending on the printer you are using. Mounting the Card Slot as the Network Drive Restrictions on Card Slot Use over a Network Mounting the Card Slot as the Network Drive The card slot must be mounted to use it over a network.
  • Page 201 • The card slot can be shared by multiple computers, if the machine is connected to a network. Multiple computers can read files from a memory card in the card slot at the same time. • If your computer joins a domain, the card slot may not be mounted as the network drive. •...

  • Page 202: About Technical Terms

    About Technical Terms In this section, technical terms used in the manual are explained. • Access Point A wireless transceiver or base station that receives information from wireless clients/the machine and rebroadcasts it. Required in an infrastructure network. • Ad-hoc Client computer and machine setting where wireless communication occurs on a peer-to-peer basis, i.e., all clients in with the same SSID/network name communicate directly with each other.
  • Page 203 • Authentication Method The method that an access point uses to authenticate a printer through a wireless LAN. The methods are agreeable each other. When using WEP as an encryption method, the authentication method is able to fix to Open System or Shared Key.
  • Page 204 • Firewall It is a system that prevents an unlawful computer access in the network. To prevent, you can use the firewall function of a broadband router, the security software installed in the computer, or operation system for computer. • IEEE 802.11b International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to 11 Mbps.
  • Page 205 • Key Length Length of the WEP key. Select either 64 bits or 128 bits. Longer key length allows you to set a more complex WEP key. • Link Quality The status of connection between the access point and the printer excluding noise (interference) is indicated with a value from 0 to 100%.
  • Page 206 • PSK An encryption method employed by WPA/WPA2. • Router A relay device to connect to another network. • Signal Level The strength of the signal received by the printer from the access point is indicated with a value from 0 to 100%.
  • Page 207 • USB Serial interface designed to enable you to "hot-swap" devices, i.e., by plugging and unplugging them without turning off the power. • WEP/WEP Key An encryption method employed by IEEE 802.11. Shared security key used to encrypt and decrypt data sent over wireless networks.
  • Page 208 • WPS (Wi-Fi Protected Setup) WPS is a standard for easy and secure establishment of a wireless network. There are 2 primary methods used in the Wi-Fi Protected Setup: PIN entry: a mandatory method of setup for all WPS certified devices Push button configuration (PBC): an actual push button on the hardware or through a simulated push button in the software.

  • Page 209: Restrictions

    Restrictions If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should set a network key (WEP, WPA, or WPA2) to the access point to encrypt wireless transmission. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed.

  • Page 210: Tips For Ensuring Optimal Printing Quality

    Tips for Ensuring Optimal Printing Quality Useful Information about Ink Key Points to Successful Printing Be Sure to Make Paper Settings after Loading Paper Canceling a Print Job Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Machine...

  • Page 211: Useful Information About Ink

    Useful Information about Ink How is ink used for various purposes other than printing? Ink may be used for purposes other than printing. Ink is not only used for printing, but also for cleaning the print head to maintain the optimal printing quality. The machine has the function to automatically clean the ink jet nozzles to prevent clogging.

  • Page 212: Key Points To Successful Printing

    Key Points to Successful Printing Check the machine status before printing! • Is the print head OK? If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check pattern to check the print head. Maintenance Procedure •...

  • Page 213: Be Sure To Make Paper Settings After Loading Paper

    Be Sure to Make Paper Settings after Loading Paper If the media type setting is not the one for the loaded paper, printing results may not be satisfactory. After loading paper, be sure to select the appropriate media type setting for the loaded paper. Print Results Not Satisfactory There are various types of paper: paper with special coating on the surface for printing photos with optimal quality and paper suitable for documents.

  • Page 214: Canceling A Print Job

    Canceling a Print Job Never press the ON button! If you press the ON button while printing is in progress, the print data sent from the computer queues in the machine and you may not be able to continue to print. Press the Stop button to cancel printing.

  • Page 215: Key To Enjoying Consistent Printing Quality

    Key to Enjoying Consistent Printing Quality The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Never unplug the power cord until the power is turned off! If you press the ON button to turn off the power, the machine caps the print head (nozzles) automatically to prevent from drying.

  • Page 216: Precautions For Safe Transport Of The Machine

    Precautions for Safe Transport of the Machine When relocating the machine, make sure of the following. Important • Pack the machine in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport. •...

  • Page 217: Legal Limitations On Use Of Your Product And Use Of Images

    Legal Limitations on Use of Your Product and Use of Images It may be unlawful to make copies of, scan, print, or use reproductions of the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction. •...

  • Page 218: Specifications

    Approx. 458 (W) x 385 (D) x 200 (H) mm * With the Front Cover retracted. Weight Approx. 18.4 lb (Approx. 8.4 kg) * With the FINE Cartridges installed. Canon FINE Cartridge Total 1792 nozzles (BK 640 nozzles, C/M/Y each 384 nozzles)

  • Page 219: Copy Specifications

    (Automatic fallback) Transmission speed Black: Approx. 3 seconds/page at 33.6 kbps (Based on ITU-T No.1 chart for US specifications and Canon FAX Standard chart No.1 for others, both in standard mode.) Color: Approx. 1 minute/page at 33.6 kbps (Based on Canon COLOR FAX TEST SHEET.)

  • Page 220: Network Specifications

    3 levels Memory Transmission/reception: approx. 50 pages (Based on ITU-T No.1 chart for US specifications and Canon FAX Standard chart No.1 for others, both in standard mode.) Fax resolution Black Standard: 203 pels/inch x 98 lines/inch (8 pels/mm x 3.85 lines/mm) Black Fine, Photo: 203 pels/inch x 196 lines/inch (8 pels/mm x 7.70 lines/mm)

  • Page 221: Minimum System Requirements

    Display XGA 1024 x 768 Other Supported OS Some functions may not be available with each OS. Refer to the manual or the Canon web site for details on operation with iOS, Android, and Windows RT. Mobile Printing Capability Apple AirPrint Google Cloud Print •...
  • Page 222 • Windows: The TWAIN driver (ScanGear) is based on the TWAIN 1.9 Specification and requires the Data Source Manager bundled with the operating system. • Mac OS: Hard Disk must be formatted as Mac OS Extended (Journaled) or Mac OS Extended. •...

  • Page 223: Printing

    Printing Printing from a Computer Printing with Application Software that You are Using (Printer Driver) Printing Using the Operation Panel of the Machine Printing Template Forms Such As Lined Paper or Graph Paper Printing with the Access Point Mode...

  • Page 224: Printing From A Computer

    Printing from a Computer Printing with Application Software that You are Using (Printer Driver)

  • Page 225: Printing With Application Software That You Are Using (Printer Driver)

    Printing with Application Software that You are Using (Printer Driver) Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Updating the Printer Driver...

  • Page 226: Printing With Easy Setup

    Printing with Easy Setup The simple setup procedure for carrying out appropriate printing on this machine is as follows: Check that the machine is turned on Load paper on the machine 3. Select the printer Select your model from the Printer list in the Print Dialog.
  • Page 227 5. Select Quality & Media from the pop-up menu 6. Select the media type For Media Type, select the same paper type loaded in the machine.
  • Page 228 7. Select the print quality For Print Quality, select High, Standard, or Draft according to your purpose. Important • The print quality settings that can be selected may differ depending on a printing profile. 8. Complete the setup Click Print. When you execute print, the document will be printed in accordance with the type and size of the media.
  • Page 229 Important • In the Presets section, click Save Current Settings as Preset... (Save As...) to register the specified settings.

  • Page 230: Setting The Media Type With The Printer Driver

    Photo Paper Plus Semi-gloss Photo Paper Glossy <GP-501/GP-601> Glossy Photo Paper Matte Photo Paper <MP-101> Matte Photo Paper Canon genuine papers (Business Letter Printing) Media name <Model No.> Media Type in the printer driver High Resolution Paper <HR-101N> High Resolution Paper Canon genuine papers (Original Products) Media name <Model No.>...

  • Page 231: Various Printing Methods

    Various Printing Methods Setting the Number of Copies and Printing Order Setting the Stapling Margin Execute Borderless Printing Scaling the Printing to Fit the Paper Size Scaled Printing Page Layout Printing Printing on Postcards Displaying the Print Results before Printing Setting Paper Dimensions (Custom Size)

  • Page 232: Setting The Number Of Copies And Printing Order

    Setting the Number of Copies and Printing Order Collate pages + Reverse Collate pages + Normal Reverse The procedure for specifying the number of copies and printing order is as follows: 1. Specify the number of copies to be printed Specify the number of copies to print from the Copies in the Print Dialog.
  • Page 233 5. Complete the setup Click Print. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver.

  • Page 234: Setting The Stapling Margin

    Setting the Stapling Margin The procedure for setting the margin width and the staple side is as follows: 1. Select Margin from the pop-up menu on the Print Dialog 2. Set the margin width and the staple side If necessary, set the Margin width, and select a stapling position from the Stapling Side list. Note •...

  • Page 235: Execute Borderless Printing

    Execute Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing.
  • Page 236 Important • When the Amount of Extension slider is set to the rightmost position, the back side of the paper may become smudged. 4. Complete the setup Click Print. When you execute print, the data is printed without any margins on the paper. Important •...
  • Page 237 Important • When the amount of extension is decreased, an unexpected margin may be produced on the print, depending on the size of the paper. Note • When the Amount of Extension slider is set to the leftmost position, image data will be printed in the full size.

  • Page 238: Scaling The Printing To Fit The Paper Size

    Scaling the Printing to Fit the Paper Size The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be used is as follows: 1. Check the paper size Check that the Paper Size in the Print Dialog is the same as the paper size that you set in the application software.
  • Page 239 Click Print. When you execute print, the document will be enlarged or reduced to fit to the page size.

  • Page 240: Scaled Printing

    Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Select the printer In the Page Setup Dialog, select your model name from the Format For list. 2. Set scaled printing Specify the scaling factor in the Scale box, and click OK. Note •...

  • Page 241: Page Layout Printing

    Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Select Layout from the pop-up menu in the Print Dialog 2.
  • Page 242 4. Complete the setup Click Print. When you execute print, the specified number of pages will be arranged on each sheet of paper in the specified order.

  • Page 243: Printing On Postcards

    Printing on Postcards This section describes the procedure for postcard printing. Load postcard on the machine 2. Select paper size in the Print Dialog Select Postcard or Postcard Double from the Paper Size menu. Important • Return postcards can be used only when you print them from the computer. •...

  • Page 244: Displaying The Print Results Before Printing

    Displaying the Print Results before Printing If you are using Mac OS X v10.6.8, you can display and check the print result before printing. To display the print result before printing, click Preview on the Print Dialog. Note • When you click (the disclosure triangle) in the Print dialog and switch to the detailed display, Preview is not displayed.

  • Page 245: Setting Paper Dimensions (Custom Size)

    Setting Paper Dimensions (Custom Size) You can specify any height and width of paper when that particular size cannot be selected from the Paper Size menu. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: 1.

  • Page 246: Changing The Print Quality And Correcting Image Data

    Changing the Print Quality and Correcting Image Data Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Adjusting Color Balance Adjusting Brightness...

  • Page 247: Setting The Print Quality Level (Custom)

    Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2.

  • Page 248: Printing A Color Document In Monochrome

    Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Set grayscale printing Check the Grayscale Printing check box. 3.

  • Page 249: Specifying Color Correction

    You can specify the color correction method suited to the type of document to be printed. Normally, the printer driver adjusts the colors by using Canon Digital Photo Color so that data is printed with color tints that most people prefer.
  • Page 250 Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver)

  • Page 251: Optimal Photo Printing Of Image Data

    Adjusting Colors with the Printer Driver Describes the procedure for printing by using the color correction function of the printer driver. • To print using Canon Digital Photo Color The printer prints data with color tints that most people prefer, reproducing colors of the original image data and producing three-dimensional effects and high, sharp contrasts.

  • Page 252: Adjusting Colors With The Printer Driver

    You can specify the color correction function of the printer driver to print with color tints that most people prefer through the use of Canon Digital Photo Color. When printing from an application software that can identify ICC profiles and allows you to specify them, use a printing ICC profile in the application software, and select settings for color management.

  • Page 253: Printing With Icc Profiles (Specifying An Icc Profile From The Application Software)

    Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) When you print from Adobe Photoshop, Canon Digital Photo Professional, or any application software that can identify input ICC profiles and allows you to specify such profiles, printer uses the color management system (ColorSync) built-into Mac OS when printing.
  • Page 254 Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast...

  • Page 255: Printing With Icc Profiles (Specifying An Icc Profile From The Printer Driver)

    Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Print from an application software that cannot identify or specify input ICC profiles by using the color space of the input ICC profile (sRGB) found in the data. 1.

  • Page 256: Adjusting Color Balance

    Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly.
  • Page 257 Important • Adjust the slider gradually. 3. Complete the setup Click Print. When you execute print, the document is printed with the adjusted color balance. Important • When the Grayscale Printing check box is checked for Quality & Media, the color balance (Cyan, Magenta, Yellow) appear grayed out and are unavailable.

  • Page 258: Adjusting Brightness

    Adjusting Brightness You can change the brightness of the overall image data during printing. This function does not change pure white or pure black but it changes the brightness of the intermediate colors. The following sample shows the print result when the brightness setting is changed. Light is selected Normal is selected Dark is selected...
  • Page 259 Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast...

  • Page 260: Adjusting Intensity

    Adjusting Intensity You can dilute (brighten) or intensify (darken) the colors of the overall image data during printing. The following sample shows the case when the intensity is increased so that all colors become more intense when the image data is printed. No adjustment Higher intensity The procedure for adjusting intensity is as follows:...
  • Page 261 Important • If you select ColorSync for Color Matching, then the Intensity appears grayed out and is unavailable. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast...

  • Page 262: Adjusting Contrast

    Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
  • Page 263 Important • If you select ColorSync for Color Matching, then the Contrast appears grayed out and is unavailable. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity...

  • Page 264: Overview Of The Printer Driver

    Page Setup Dialog Print Dialog Quality & Media Color Options Borderless Printing Margin Canon IJ Printer Utility Opening the Canon IJ Printer Utility Maintenance of this Machine Display the Printing Status Screen Deleting the Undesired Print Job Instructions for Use (Printer Driver)

  • Page 265: Canon Ij Printer Driver

    Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this machine. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.

  • Page 266: How To Open The Printer Driver Setup Window

    How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software you are using. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software Page Setup Dialog opens.

  • Page 267: Page Setup Dialog

    Page Setup Dialog In the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in the machine or the scaling ratio. To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application software.

  • Page 268: Print Dialog

    Print Dialog In the Print dialog, you can set paper type and print quality to start printing. To open the Print dialog, you typically select Print... from the File menu of your application software. Printer Select the model to be used for printing. When you click Add Printer..., a dialog for specifying the printer opens.
  • Page 269 Layout You can set page layout printing. Use Reverse page orientation to change the paper orientation, and use Flip horizontally to print a mirror image of the document. Color Matching You can select the color correction method. Paper Handling You can set the pages to be printed on paper and the print order. Cover Page You can output cover pages both before and after a document.

  • Page 270: Quality & Media

    Quality & Media This dialog allows you to create a basic print setup in accordance with the paper type. Unless special printing is required, normal printing can be performed just by setting the items in this dialog. Media Type Select the type of media to be used. You must select the type of media actually loaded in the machine.
  • Page 271 Related Topics Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome...

  • Page 272: Color Options

    Color Options This dialog allows you to adjust the print color as you like. If the color of the printed image is not as expected, adjust the properties in the dialog and retry printing. The adjustments made here do not affect the colors of the original print data unlike application software dedicated to image processing.
  • Page 273 Use the printer driver only when adjusting the color balance slightly. To change the color balance significantly, use the application software. Brightness Select the brightness of printed images. You cannot change the levels of pure white and black. You can change the contrast of the colors between white and black.

  • Page 274: Borderless Printing

    Borderless Printing This dialog allows you to adjust the amount of the document that extends off the paper when borderless printing is performed. Amount of Extension Use the Amount of Extension slider to adjust the amount of the document that extends off the paper. Moving the slider to the right makes the amount larger and moving the slider to the left makes the amount smaller.

  • Page 275: Margin

    Margin This dialog allows you to set the stapling side and amount of margin for stapling multiple sheets of paper. Margin Specify the amount of margin space for stapling the paper. Enter a value between 0 inches (0 mm) to 1.2 inches (30 mm).

  • Page 276: Canon Ij Printer Utility

    The Canon IJ Printer Utility allows you to perform machine maintenance or change the settings of the machine. What You Can Do with the Canon IJ Printer Utility You can switch between pages in Canon IJ Printer Utility by the pop-up menu. You can choose one of the following items from the pop-up menu. Cleaning Clean the printer to prevent print smudges and clear up clogged print head nozzle.
  • Page 277 Related Topics Cleaning the Print Heads from Your Computer Cleaning Inside the Machine Cleaning the Paper Feed Rollers from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Setting the Ink Cartridge to be Used Managing the Machine Power Reducing the Machine Noise...

  • Page 278: Opening The Canon Ij Printer Utility

    Opening the Canon IJ Printer Utility To open the Canon IJ Printer Utility, follow the steps below. 1. Open System Preferences, and select Print & Scan (Print & Fax) 2. Start the Canon IJ Printer Utility Select your model from the printer list, and click Options & Supplies..

  • Page 279: Maintenance Of This Machine

    Maintenance of this Machine Cleaning the Print Heads from Your Computer Cleaning Inside the Machine Cleaning the Paper Feed Rollers from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Setting the Ink Cartridge to be Used Managing the Machine Power...

  • Page 280: Display The Printing Status Screen

    Display the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen • If the print data has been sent to the machine The printing status screen opens automatically. To display the printing status screen, click the (the printer icon) displayed on the Dock.
  • Page 281 Deletes the specified print job. Stops printing the specified document. Resumes printing the specified document. Displays the print job information. Stops printing all documents. Displayed only when printing of all documents is being stopped, and resumes printing all documents.

  • Page 282: Deleting The Undesired Print Job

    Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Print & Scan (Print & Fax) 2.

  • Page 283: Instructions For Use (Printer Driver)

    Notes on Adding a Printer • If you will be installing the Canon printer driver on Mac OS X and using the printer through a network connection, you can select Bonjour or Canon IJ Network in the Add (Add Printer) dialog.

  • Page 284: Updating The Printer Driver

    Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver...

  • Page 285: Obtaining The Latest Printer Driver

    Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for free, but any Internet access charges incurred are your responsibility.

  • Page 286: Delete The Unnecessary Canon Ij Printer From The Printer List

    The procedure to delete the unnecessary Canon IJ Printer from the printer list is as follows: You cannot delete the Canon IJ Printer unless you are logged in as a user with the administrative right. For information about an administrative user, refer to the user's manual for the Mac OS.

  • Page 287: Before Installing The Printer Driver

    Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Personal Computer Settings • Terminate all running applications. •...

  • Page 288: Installing The Printer Driver

    • You can download the printer driver for free, but you are responsible for paying any connection fees to the Internet. Related Topics Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver...

  • Page 289: Printing Using The Operation Panel Of The Machine

    Printing Using the Operation Panel of the Machine Printing Template Forms Such As Lined Paper or Graph Paper...

  • Page 290: Printing Template Forms Such As Lined Paper Or Graph Paper

    Printing Template Forms Such As Lined Paper or Graph Paper You can print a template form such as lined paper, graph paper, or checklist, etc. on A4, B5, or Letter-sized plain paper. Printable template forms Printing template forms Printable template forms The following templates are available: •...
  • Page 291 • Staff paper You can print staff paper with 10 or 12 staves. Setting on the LCD: ◦ Staff paper 1: 10 staves ◦ Staff paper 2: 12 staves • Handwriting paper You can print handwriting paper. Setting on the LCD: Handwriting paper •...
  • Page 292 Printable template forms 6. Use the button to specify the paper size, then press the OK button. Note • The * (asterisk) on the LCD indicates the current setting. 7. Make sure that Plain paper is selected, then press the OK button. Note •...

  • Page 293: Printing With The Access Point Mode

    Printing with the Access Point Mode When the machine enters the access point mode, you can print from an external device such as a computer or a smartphone without involving an access point. Important • Before you use the machine with the access point mode, be sure to specify the access point name of the machine and the security setting.
  • Page 294 Load paper on the machine. 6. Start printing from an external device such as a computer or a smartphone. Perform printing from the external device and specify the machine as a printer you use. Note • For details on how to print from an external device such as a computer or a smartphone via wireless LAN, refer to the device's or application's instruction manual.

  • Page 295: Copying

    Copying Making Copies Basic Setting Items for Copying Reducing or Enlarging a Copy About Special copy Menu Copying Two Pages to Fit onto a Single Page Copying Four Pages to Fit onto a Single Page Copying Thick Originals Such as Books Copying without Borders Collated Copying...

  • Page 296: Making Copies

    Making Copies This section describes the basic procedure to perform standard copying. Make sure that the machine is turned on. Load paper. 3. Press the COPY button. The Copy standby screen is displayed. Load the original document on the platen glass or in the ADF. 5.
  • Page 297 Adding the Copying Job (Reserve copy) Adding the Copying Job (Reserve copy) If you load the original on the platen glass, you can add the copying job while printing (Reserve copy). The screen below is displayed when you can reserve copy. Load the original on the platen glass and press the same button (the Color button or the Black button) as the one which you previously pressed.

  • Page 298: Setting Items For Copying

    Setting Items for Copying You can change the copy settings such as the page size, media type, and intensity. Press the Menu button, use the button to select a setting item, then press the OK button. Use the button to adjust each setting item, then press the OK button. The next setting item is displayed.
  • Page 299 • Media type Select the media type of the loaded paper. • Image quality Select the image quality according to the original. Note • If you use Draft with the media type set to Plain paper and the quality is not as good as expected, select Standard or High and try copying again.

  • Page 300: Reducing Or Enlarging A Copy

    Reducing or Enlarging a Copy You can specify the magnification optionally or select the preset-ratio copying or fit-to-page copying. In the copy mode, press the Menu button, use the button to select Enlarge/Reduce, then press the OK button. Use the button to select the reduction/enlargement method, then press the OK button.

  • Page 301: About Special Copy Menu

    About Special copy Menu The following menus are selectable in the Special copy menu. • Frame erase copy When copying thick originals such as books, you can make a copy without black margins around the image and gutter shadows. Copying Thick Originals Such as Books •...

  • Page 302: Copying Two Pages To Fit Onto A Single Page

    Copying Two Pages to Fit onto a Single Page You can copy two original pages or a two sided page onto a single sheet of paper by reducing each image. Make sure that the machine is turned on. Load paper. 3.
  • Page 303 If you have the next page to scan, load it on the platen glass and press the OK button. The machine starts copying. If you do not need more scanning, press the tone button to start copying. The machine starts copying.

  • Page 304: Copying Four Pages To Fit Onto A Single Page

    Copying Four Pages to Fit onto a Single Page You can copy four original pages onto a single sheet of paper by reducing each image. Four different layouts are available. • When Layout 1 is selected for 4-on-1 layout: • When Layout 2 is selected for 4-on-1 layout: •...
  • Page 305 If a page size setting or a media type setting that cannot be used in 4-on-1 copying is selected, the LCD displays the following message. 1. Use the button to select the page size, then press the OK button. 2. Use the button to select the media type, then press the OK button.

  • Page 306: Copying Thick Originals Such As Books

    Copying Thick Originals Such as Books When copying thick originals such as books, you can make a copy without black margins around the image and gutter shadows. Using this function, you can reduce unnecessary ink consumption. Make sure that the machine is turned on. Load paper.

  • Page 307: Copying Without Borders

    Copying without Borders You can copy images so that they fill the entire page without borders. Make sure that the machine is turned on. Load the photo paper. 3. Press the COPY button. The Copy standby screen is displayed. 4. Press the Menu button. The Copy menu screen is displayed.
  • Page 308 Note • Slight cropping may occur at the edges since the copied image is enlarged to fill the whole page. You can change the width to be cropped from the borders of the original image as needed. However, the cropped area will be larger if the extension amount is large. For details: Extended copy amt.

  • Page 309: Collated Copying

    Collated Copying When you select ON for Collate on Copy menu, you can obtain sorted printouts when making multiple copies of a multi-paged original. • When ON is selected: • When OFF is selected: Note • When you use this function, load the original in the ADF. •...

  • Page 310: Scanning

    Scanning Scanning from a Computer Scanning with IJ Scan Utility Scanning with Scanner Driver Useful Information on Scanning Placing Items (When Scanning from a Computer) Scanning from the Operation Panel of the Machine Forwarding Scanned Data to the Computer Using the Operation Panel of the Machine Basic Setting Items for Scanning Using the Operation Panel of the Machine Network Scan Settings...

  • Page 311: Scanning From A Computer

    Scanning from a Computer Scanning with IJ Scan Utility Scanning with Scanner Driver Useful Information on Scanning Placing Items (When Scanning from a Computer)

  • Page 312: Scanning With Ij Scan Utility

    Scanning with IJ Scan Utility What Is IJ Scan Utility (Scanner Software)? Starting IJ Scan Utility Easy Scanning with Auto Scan Basic Scanning Photos Scanning Documents Scanning with Favorite Settings Scanning Items Larger than the Platen (Image Stitch) Scanning Multiple Items at One Time Scanning Multiple Documents at One Time from the ADF (Auto Document Feeder) Saving after Checking Scan Results...

  • Page 313: What Is Ij Scan Utility (Scanner Software)

    What Is IJ Scan Utility (Scanner Software)? IJ Scan Utility is an application that allows you to easily scan photos, documents, etc. You can complete from scanning to saving at one time by simply clicking the corresponding icon in the IJ Scan Utility main screen.
  • Page 314 Important • Some functions are available only when My Image Garden is installed. Note • Refer to "Settings Dialog" for how to set the applications to integrate with.

  • Page 315: Starting Ij Scan Utility

    IJ Scan Utility. Network Scan Settings From the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Scan Utility folder, and then Canon IJ Scan Utility2 icon to start IJ Scan Utility.

  • Page 316: Easy Scanning With Auto Scan

    Easy Scanning with Auto Scan You can scan easily by automatically detecting the item type. Important • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (selection boxes; scan areas) in the screen displayed by clicking Driver in the IJ Scan Utility main screen and scan again.

  • Page 317: Scanning Photos

    Scanning Photos You can scan photos placed on the platen with settings suitable for photos. 1. Place the photo on the platen. Placing Items (When Scanning from a Computer) Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Photo Scan) dialog as required.

  • Page 318: Scanning Documents

    Scanning Documents You can scan items placed on the platen with settings suitable for documents. 1. Place the item on the platen. Placing Items (When Scanning from a Computer) Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Document Scan) dialog as required.

  • Page 319: Scanning With Favorite Settings

    Scanning with Favorite Settings You can scan items placed on the platen with your favorite settings saved beforehand. This is convenient for saving frequently used settings or when specifying scan settings in detail. Start IJ Scan Utility. 2. Click Settings..., then set the item type, resolution, etc. in the Settings (Custom Scan) dialog as required.

  • Page 320: Scanning Items Larger Than The Platen (Image Stitch)

    Scanning Items Larger than the Platen (Image Stitch) You can scan the left and right halves of an item larger than the platen and combine them back into one image. Items up to approximately twice as large as the platen are supported. Note •...
  • Page 321 6. Place the item that is to be displayed on the left side of the screen face-down on the platen. 7. Click Start Scanning Image 1. The first item is scanned and appears in 1. Note • Click Cancel to cancel the scan. 8.
  • Page 322 9. Click Start Scanning Image 2. The second item is scanned and appears in 2. Note • Click Cancel to cancel the scan. 10. Adjust the scanned images as required. Use the Toolbar to rotate or zoom in/out, or drag the images to adjust their positions. Note •...
  • Page 323 Adjusting Cropping Frames in the Image Stitch Window • To scan an item again, select the image in the Preview area or the thumbnail at the top of the screen, then click (Delete). The selected image is deleted, allowing you to scan the item again.

  • Page 324: Scanning Multiple Items At One Time

    Scanning Multiple Items at One Time You can scan two or more photos (small items) placed on the platen at one time and save each image individually. Important • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (selection boxes;...
  • Page 325 5. Select Select Source according to the items to be scanned. 6. Select Auto scan for Paper Size, then click OK.
  • Page 326 The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog. Settings (Photo Scan) Dialog Settings (Document Scan) Dialog Settings (Custom Scan) Dialog 7. Click Custom. Multiple items are scanned at one time. Note •...

  • Page 327: Scanning Multiple Documents At One Time From The Adf (Auto Document Feeder)

    Scanning Multiple Documents at One Time from the ADF (Auto Document Feeder) Place multiple documents on the ADF (Auto Document Feeder) and scan at one time. Note • You can scan multiple documents at one time from the ADF when scanning via Auto, Document, Custom, or Driver.
  • Page 328 5. Select Select Source according to the documents to be scanned. To scan only the front side of each document, select Document (ADF/Platen) or Document (ADF Simplex). To scan the front side then the back side of each document, select Document (ADF Manual Duplex). 6.
  • Page 329 Click Document Scan Orientation Settings... to specify the orientation of the documents to be scanned. In the displayed dialog, you can specify the Orientation and Binding Side. How to place the documents when scanning the back sides depends on the Binding Side. When setting is completed, click OK.
  • Page 330 Note • The screens for scanning with Orientation set to Portrait are used as examples in the following descriptions. When Long edge is Selected for Binding Side in Document Scan Orientation Settings...: Place the documents after rotating the output documents 180 degrees. When Short edge is Selected for Binding Side in Document Scan Orientation Settings...: Place the documents without changing the orientation of the output documents.
  • Page 331 • Scanned images are saved in the folder set for Save in in the corresponding Settings dialog displayed by clicking Settings..In each Settings dialog, you can also make advanced scan settings.

  • Page 332: Saving After Checking Scan Results

    Saving after Checking Scan Results You can check the scan results, then save the images to a computer. Important • You cannot check the scan results before saving when scanned using Auto scan or the operation panel. Note • The screens for scanning photos are used as examples in the following descriptions. Start IJ Scan Utility.
  • Page 333 The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog. Settings (Photo Scan) Dialog Settings (Document Scan) Dialog Settings (Custom Scan) Dialog Settings (Scan and Stitch) Dialog Settings (Driver) Dialog 5.
  • Page 334 Note • The default save folder is the Pictures folder. 7. Click OK. Scanned images are saved according to the settings.

  • Page 335: Sending Scanned Images Via E-Mail

    Sending Scanned Images via E-mail You can send scanned images via e-mail. Note • The screens for scanning photos are used as examples in the following descriptions. Start IJ Scan Utility. 2. Click Settings..Settings dialog appears. 3. Click Photo Scan. 4.
  • Page 336 Note • You can add e-mail clients to use for attachments from the pop-up menu. • If None (Attach Manually) is selected, manually attach scanned and saved images to e-mail. 5. Click OK. The IJ Scan Utility main screen appears. Note •...
  • Page 337 Settings (Auto Scan) Dialog Settings (Photo Scan) Dialog Settings (Document Scan) Dialog Settings (Custom Scan) Dialog Settings (Driver) Dialog 6. Click Photo. Scanning starts. When scanning is completed, the specified e-mail client starts and the images will be attached to a new message.

  • Page 338: Extracting Text From Scanned Images (Ocr)

    Extracting Text from Scanned Images (OCR) Scan text in scanned magazines and newspapers and display it in TextEdit (included with Mac OS). Note • You can extract text when scanning via Document, Custom, or Driver. • The screens for scanning documents are used as examples in the following descriptions. Start IJ Scan Utility.
  • Page 339 Note • When My Image Garden is specified, after the image is scanned, the text in the image is extracted and appears in TextEdit (included with Mac OS). 5. Click OK. The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog.
  • Page 340 Settings (Document Scan) Dialog Settings (Custom Scan) Dialog Settings (Driver) Dialog 6. Click Document. Scanning starts. When scanning is completed, the scanned images are saved according to the settings, and the extracted text appears in the specified application. Note • Click Cancel to cancel the scan. •...

  • Page 341: Ij Scan Utility Screens

    IJ Scan Utility Screens IJ Scan Utility Main Screen Settings Dialog Settings (Auto Scan) Dialog Settings (Photo Scan) Dialog Settings (Document Scan) Dialog Settings (Custom Scan) Dialog Settings (Scan and Stitch) Dialog Settings (Driver) Dialog Settings (Save to PC (Auto)) Dialog Settings (Save to PC (Photo)) Dialog Settings (Save to PC (Document)) Dialog Settings (General Settings) Dialog...

  • Page 342: Ij Scan Utility Main Screen

    IJ Scan Utility Main Screen From the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Scan Utility folder, and then Canon IJ Scan Utility2 icon to start IJ Scan Utility. You can complete from scanning to saving at one time by simply clicking the corresponding icon.
  • Page 343 Instructions Opens this guide. Settings... Displays the Settings dialog in which you can specify the scan/save settings and the response after scanning.

  • Page 344: Settings Dialog

    Settings Dialog There are three tabs in the Settings dialog: (Scanning from a Computer), (Scanning from the Operation Panel), and (General Settings). When you click a tab, the view in the red frame switches and you can make advanced settings to functions on each tab. (Scanning from a Computer) Tab You can specify how to respond when scanning from IJ Scan Utility or My Image Garden.
  • Page 345 Important • When the Settings dialog is displayed from My Image Garden, the (Scanning from the Operation Panel) tab does not appear. • When using your scanner or printer with network connection, the Settings (Save to PC (Auto)) dialog does not appear. (General Settings) Tab You can set the product to use, file size restriction on e-mail attachment, language to detect text in images, and folder in which to save images temporarily.
  • Page 346 Settings (Auto Scan) Dialog Click Auto Scan on the (Scanning from a Computer) tab to display the Settings (Auto Scan) dialog. In the Settings (Auto Scan) dialog, you can make advanced scan settings to scan by automatically detecting the item type. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area...
  • Page 347 Refer to "Placing Items (When Scanning from a Computer)" for how to place items. • When scanning two or more documents from the ADF (Auto Document Feeder), place documents of the same size. Note • To reduce moire in scans, set Select Source to Magazine in the Settings (Document Scan) dialog or Settings (Custom Scan) dialog, then click Document or Custom in the IJ Scan Utility main screen.
  • Page 348 Important • When the Settings dialog is displayed from My Image Garden, this option does not appear. (3) Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images. You can specify the application from the pop-up menu. Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images.
  • Page 349 Settings (Photo Scan) Dialog Click Photo Scan on the (Scanning from a Computer) tab to display the Settings (Photo Scan) dialog. In the Settings (Photo Scan) dialog, you can make advanced scan settings to scan items as photos. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area Important...
  • Page 350 When you select Custom, a screen in which you can specify the paper size appears. Select a Unit, then enter the Width and Height, and then click OK. Note • Click Defaults to restore the specified settings to the default settings. Resolution Select the resolution of the item to be scanned.
  • Page 351 Important • When the Settings dialog is displayed from My Image Garden, this option does not appear. Check scan results Displays the Save Settings dialog after scanning. Important • When the Settings dialog is displayed from My Image Garden, this option does not appear. (3) Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images.
  • Page 352 Settings (Document Scan) Dialog Click Document Scan on the (Scanning from a Computer) tab to display the Settings (Document Scan) dialog. In the Settings (Document Scan) dialog, you can make advanced scan settings to scan items as documents. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area Important...
  • Page 353 Note • When Document (ADF/Platen) is selected and documents are placed both on the platen and ADF, those placed on the ADF will be scanned. Color Mode Select the color mode in which to scan the item. Important • To select Black and White, deselect the Compress scanned images upon transfer checkbox. Paper Size Select the size of the item to be scanned.
  • Page 354 Important • Binding Side cannot be specified when scanning only the front side of each document. Compress scanned images upon transfer Compresses scanned images when transferring them to a computer. This is useful when your scanner or printer and computer are connected with a slow interface such as USB1.1 or a network. Image Processing Settings Click (Right Arrow) to set the following.
  • Page 355 Reduce gutter shadow/Reduce gutter shadow (platen) Reduces gutter shadows that appear between pages when scanning open booklets. Important • This function is available only when scanning from the platen. • Available only when the Compress scanned images upon transfer checkbox is not selected.
  • Page 356 (2) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Data Format Select the data format in which to save the scanned images. You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages).
  • Page 357 Start OCR Select this when you want to convert text in the image into text data using specified OCR software. You can specify the application from the pop-up menu. Do not start any application Saves to the folder specified in Save in. Note •...
  • Page 358 Settings (Custom Scan) Dialog Click Custom Scan on the (Scanning from a Computer) tab to display the Settings (Custom Scan) dialog. In the Settings (Custom Scan) dialog, you can make advanced scan settings to scan according to your preference. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area Important...
  • Page 359 • To scan the following types of items, specify the item type or size. You cannot scan correctly with Auto. • A4 size photos • Text documents smaller than 2L (5 inches x 7 inches) (127 mm x 178 mm), such as paperback pages with the spine cut off •...
  • Page 360 Note • Only Auto is available when Select Source is Auto. • Only 300 dpi or 400 dpi can be set when Start OCR is selected in Application Settings. Document Scan Orientation Settings... This appears when you select ADF or Auto for Select Source. Click to display the Document Scan Orientation Settings dialog in which you can set the orientation and binding side of the documents to be scanned from the ADF.
  • Page 361 • When Select Source is Magazine or Document: Note • The displayed items vary by Select Source and Color Mode. Apply Auto Document Fix Select this checkbox to sharpen text in a document or magazine for better readability. Important • Available only when the Compress scanned images upon transfer checkbox is not selected.
  • Page 362 • Documents in which the text lines are inclined more than 10 degrees or the angles vary by line • Documents containing both vertical and horizontal text • Documents with extremely large or small fonts • Documents with small amount of text •...
  • Page 363 Settings... Click to display the Data Format Settings dialog in which you can set the quality of the images to be saved, keyword search of PDF files and their compression type, and the data format in which to save images scanned with Auto Scan. Save in Displays the folder in which to save the scanned images.
  • Page 364 Defaults You can restore the settings in the displayed screen to the default settings.
  • Page 365 Settings (Scan and Stitch) Dialog Click Scan and Stitch on the (Scanning from a Computer) tab to display the Settings (Scan and Stitch) dialog. In the Settings (Scan and Stitch) dialog, you can make advanced scan settings for scanning items larger than the platen.
  • Page 366 Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image. Resolution Image Processing Settings Click (Right Arrow) to set the following. Available setting items vary by Select Source. Important •...
  • Page 367 The default save folder is the Pictures folder. Important • When the Settings dialog is displayed from My Image Garden, this option does not appear. Check scan results Displays the Save Settings dialog after scanning. Important • When the Settings dialog is displayed from My Image Garden, this option does not appear. (3) Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images.
  • Page 368 Settings (Driver) Dialog Click Driver on the (Scanning from a Computer) tab to display the Settings (Driver) dialog. In the Settings (Driver) dialog, you can specify how to save images when scanning items by starting the scanner driver from IJ Scan Utility and how to respond after saving them. (1) Save Settings Area (2) Application Settings Area Important...
  • Page 369 Settings... Click to display the Data Format Settings dialog in which you can set the quality of the images to be saved, keyword search of PDF files and their compression type, and the data format in which to save images scanned with Auto Scan. Save in Displays the folder in which to save the scanned images.
  • Page 370 You can specify the application from the pop-up menu. Do not start any application Saves to the folder specified in Save in. Note • Specify the application or folder in the dialog displayed by selecting Add... from the pop-up menu. Instructions Opens this guide.
  • Page 371 Settings (Save to PC (Auto)) Dialog Click Save to PC (Auto) on the (Scanning from the Operation Panel) tab to display the Settings (Save to PC (Auto)) dialog. In the Settings (Save to PC (Auto)) dialog, you can specify how to respond when saving images to a computer after scanning them from the operation panel by automatically detecting the item type.
  • Page 372 Apply recommended image correction Applies suitable corrections automatically based on the item type. Important • The color tone may differ from the source image due to corrections. In that case, deselect the checkbox and scan. Note • Scanning takes longer than usual when you enable this function. (2) Save Settings Area File Name Enter the file name of the image to be saved.
  • Page 373 Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in. You can specify the folder from the pop-up menu. Do not start any application Saves to the folder specified in Save in.
  • Page 374 Settings (Save to PC (Photo)) Dialog Click Save to PC (Photo) on the (Scanning from the Operation Panel) tab to display the Settings (Save to PC (Photo)) dialog. In the Settings (Save to PC (Photo)) dialog, you can specify how to respond when saving images to a computer as photos after scanning them from the operation panel.
  • Page 375 (2) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Data Format Set from the operation panel. Settings...
  • Page 376 Settings (Save to PC (Document)) Dialog Click Save to PC (Document) on the (Scanning from the Operation Panel) tab to display the Settings (Save to PC (Document)) dialog. In the Settings (Save to PC (Document)) dialog, you can specify how to respond when saving images to a computer as documents after scanning them from the operation panel.
  • Page 377 Compress scanned images upon transfer Compresses scanned images when transferring them to a computer. This is useful when your scanner or printer and computer are connected with a slow interface such as USB1.1 or a network. Image Processing Settings Click (Right Arrow) to set the following.
  • Page 378 • Documents with small amount of text • Documents containing figures/images • Hand-written text • Documents containing both vertical and horizontal lines (tables) Note • Scanning takes longer than usual when you enable Correct slanted text document. Detect the orientation of text document and rotate image Automatically rotates the image to the correct orientation by detecting the orientation of text in the scanned document.
  • Page 379 Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in. You can specify the folder from the pop-up menu. Do not start any application Saves to the folder specified in Save in.
  • Page 380 Settings (General Settings) Dialog Click the (General Settings) tab to display the Settings (General Settings) dialog. In the Settings (General Settings) dialog, you can set the product to use, file size restriction on e-mail attachment, language to detect text in images, and folder in which to save images temporarily. Product Name Displays the name of the product that IJ Scan Utility is currently set to use.
  • Page 381 Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.

  • Page 382: Network Selection Screen

    Network Selection Screen You can select the scanners or printers to be used for scanning or printing over a network from your computer or the operation panel. Network Selection Screen In Product Name in the Settings (General Settings) dialog, select an item with "Network" after the product name from the list, then click Select that appears to the right of the product name to display the network selection screen.
  • Page 383 • If you have changed the Bonjour service name after selecting your scanner or printer by Bonjour service name, reopen the network selection screen and select the new Bonjour service name from Scanners. Note • If the Bonjour service name of your scanner or printer does not appear or cannot be selected, check the following, click OK to close the screen, then reopen it and try selecting again.

  • Page 384: Data Format Settings Dialog

    Data Format Settings Dialog Display the Data Format Settings dialog by one of the following operations. • Click Settings... of Save Settings on each tab of the Settings dialog • Click Settings... of Save Settings in the Save Settings dialog that appears after scanning with the Check scan results checkbox selected in the Settings dialog In the Data Format Settings dialog, you can set the quality of the images to be saved, keyword search of PDF files and their compression type, and the data format in which to save images scanned with Auto Scan.
  • Page 385 Format for Item Detected as Document in Auto Scan You can specify the data format for automatically saving items detected as documents in Auto Scan. Format for Item Detected as Photo in Auto Scan You can specify the data format for automatically saving items detected as photos in Auto Scan. Defaults You can restore the settings in the displayed screen to the default settings.

  • Page 386: Save Settings Dialog

    Save Settings Dialog Select the Check scan results checkbox in Save Settings of the Settings dialog to display the Save Settings dialog after scanning. You can specify the data format and destination while viewing the thumbnails of scan results. Important •...
  • Page 387 (3) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Data Format Select the data format in which to save the scanned images. You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages).

  • Page 388: Image Stitch Window

    Image Stitch Window Click Stitch in the IJ Scan Utility main screen to display the Image Stitch window. You can scan the left and right halves of an item larger than the platen and combine them back into one image. You can scan items up to approximately twice as large as the platen. (1) Settings and Operation Buttons (2) Toolbar (3) Thumbnail View Area...
  • Page 389 Scan Image 1 Start Scanning Image 1 Scans the first item. Scan Image 2 Start Scanning Image 2 Scans the second item. Adjust cropping frames You can adjust the scan area in preview. If no area is specified, the image of the size selected in Select Output Size will be saved. If an area is specified, only the image in the cropping frame will be scanned and saved.
  • Page 390 Cancel Cancels Stitch scan. (2) Toolbar You can delete the scanned images or adjust the previewed images. (Delete) Deletes the scanned image. (Enlarge/Reduce) Allows you to enlarge or reduce the preview image. Left-clicking the Preview area enlarges the displayed image. Control-clicking the Preview area reduces the displayed image.
  • Page 391 When no image has been scanned: After scanning the first item by clicking Start Scanning Image 1: The image is scanned in the direction specified in Scan Direction, and 2 appears next to it. After scanning the second item by clicking Start Scanning Image 2: The two scanned images appear.

  • Page 392: Scanning With Scanner Driver

    Scanning with Scanner Driver You can scan by starting the scanner driver from various applications. Refer to Help of Mac OS for how to scan. Important • When scanning with the scanner driver in Mac OS X v10.6.8, select JPEG or TIFF in Format. Scanned images are saved in the format set in Data Format in the Settings (Driver) dialog of IJ Scan Utility.

  • Page 393: Image Corrections And Color Adjustments

    Image Corrections and Color Adjustments You can correct images and adjust colors using the scanner driver. Important • When image correction or color adjustment is applied to items without moire, dust/scratches, or faded colors, the color tone may be adversely affected. •...
  • Page 394 Note • If the image is not adjusted properly with Auto, specify the item type. • The color tone may change from the source image due to the Image Adjustment. In that case, set Image Adjustment to None. Reduce Dust Scanned photos may contain white dots caused by dust or scratches.
  • Page 395 Select this when the photo is slightly grainy. Medium It is recommended that you normally select this setting. High Select this when the photo is very grainy. This can affect the gradation and sharpness of the image. Important • Correction may not be applied properly if the scan area is too small. Gutter Correction Use this function to correct shadows that appear between pages when scanning open booklets.
  • Page 396 • How to place the item depends on your model and the item to be scanned. Unsharp Mask Emphasizes the outline of the subjects to sharpen the image. Descreen Reduces moire patterns. Printed materials are displayed as a collection of fine dots. "Moire" is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned.

  • Page 397: General Notes (Scanner Driver)

    General Notes (Scanner Driver) The scanner driver is subject to the following restrictions. Keep these points in mind when using the scanner driver. Scanner Driver Restrictions • If the computer is shared among multiple users or when you have logged out and back on, a message indicating that the scanner driver is in use may appear.

  • Page 398: Updating The Scanner Driver

    Updating the Scanner Driver Obtaining the Latest Scanner Driver Before Installing the Scanner Driver Installing the Scanner Driver...

  • Page 399: Obtaining The Latest Scanner Driver

    Obtaining the Latest Scanner Driver Upgrading your current scanner driver to the latest scanner driver may solve some problems you have experienced. To obtain the scanner driver, access our website and download the scanner driver for your model. Important • Scanner driver can be downloaded for free; however, Internet connection fees apply. Related Topic Before Installing the Scanner Driver Installing the Scanner Driver...

  • Page 400: Before Installing The Scanner Driver

    Before Installing the Scanner Driver Check the following points before installing the scanner driver. Check these also when you cannot install the scanner driver. Machine Status • If the machine and computer are connected with a USB cable, disconnect the USB cable from the computer.

  • Page 401: Installing The Scanner Driver

    Installing the Scanner Driver Access our website via the Internet to download the latest scanner driver. Follow these steps to install the downloaded scanner driver. 1. Mount the disk. Double-click the downloaded disk image file. The file is decompressed and the disk is mounted. 2.

  • Page 402: Useful Information On Scanning

    Useful Information on Scanning Adjusting Cropping Frames in the Image Stitch Window Resolution Data Formats...

  • Page 403: Adjusting Cropping Frames In The Image Stitch Window

    Adjusting Cropping Frames in the Image Stitch Window "Cropping" is the act of selecting the area you want to keep in an image and discarding the rest when scanning it. In the Image Stitch window, you can specify a cropping frame on the image displayed in the Preview area. Note •...

  • Page 404: Resolution

    Resolution The data in the image you have scanned is a collection of dots carrying information about brightness and color. The density of these dots is called "resolution", and resolution will determine the amount of detail your image contains. The unit of resolution is dots per inch (dpi). Dpi is the number of dots per inch (2.5 cm). The higher the resolution (value), the more detail in your image;...
  • Page 405 Note • When you will be printing the scanned image by enlarging it, scan by setting a higher resolution than the recommended one above.

  • Page 406: Data Formats

    Data Formats You can select a data format when saving scanned images. You should specify the most suitable data format according to how you want to use the image on which application. Available data formats vary by application and operating system (Windows or Mac OS). See below for the characteristics of each image data format.

  • Page 407: Placing Items (When Scanning From A Computer)

    Placing Items (When Scanning from a Computer) Learn how to place items on the platen or ADF (Auto Document Feeder) of your scanner or printer. Place items correctly according to the type of item to be scanned. Otherwise, items may not be scanned correctly. Important •...
  • Page 408 Important Important • Large items (such as A4 size photos) that cannot be • Refer to "Loading Originals" for your model from placed away from the edges/arrow (alignment mark) of Home of the Online Manual for details on the the platen may be saved as PDF files. To save in a portions in which items cannot be scanned.
  • Page 409 2. Place the documents on the ADF, then adjust the document guides to the width of the documents. Insert the documents face-up until a beep sounds.

  • Page 410: Scanning From The Operation Panel Of The Machine

    Scanning from the Operation Panel of the Machine Forwarding Scanned Data to the Computer Using the Operation Panel of the Machine Basic Setting Items for Scanning Using the Operation Panel of the Machine Network Scan Settings Selecting a Response to Commands from the Operation Panel Using IJ Scan Utility...

  • Page 411: Forwarding Scanned Data To The Computer Using The Operation Panel Of The Machine

    Network Scan Settings • The destination and the file name are specified in Canon IJ Scan Utility. You can specify the destination and the file name in Canon IJ Scan Utility. For details on settings of Canon IJ Scan Utility: Settings Dialog Follow the procedure below to forward scanned data to the computer.
  • Page 412 Note • If you select Search again and press the OK button, the machine starts searching for the connected computers again. • When you forward the scanned data to the computer using WSD (one of the network protocols supported in Windows 8, Windows 7, and Windows Vista), select Active for WSD scan from dev. on WSD setting on Other settings in LAN settings under Device settings.
  • Page 413 PDF file. Scanned data is forwarded to the computer according to the settings specified in Canon IJ Scan Utility. Remove the original on the platen glass or from the document output slot after scanning is complete.
  • Page 414 Important • If the scanning result with Auto scan is not satisfactory, select Document or Photo according to the original in step 6, then specify the scan size or other setting items in step 7. If you want to scan originals with advanced settings, or if you want to edit or print the scanned images: If you scan originals from a computer using My Image Garden, My Image Garden enables you to edit the scanned images, such as optimizing or trimming.

  • Page 415: Setting Items For Scanning Using The Operation Panel Of The Machine

    • The settings of the scan size, resolution, and data format are retained even if the machine is turned off. • When you forward the scanned data to the computer, you can specify the destination and file name using Canon IJ Scan Utility. Settings Dialog •...
  • Page 416 • Scan resolution Select the resolution for scanning.

  • Page 417: Network Scan Settings

    • If you cannot scan, check that your scanner or printer is selected in the network selection screen. • For USB connection, select "Canon XXX series" (where "XXX" is the model name) for Product Name. Setting for Scanning from the Operation Panel You can make the setting for scanning from the operation panel.
  • Page 418 The Settings (General Settings) dialog appears. 4. In Product Name, select an item with "Network" after the product name, then click Select that appears to its right. network selection screen appears. 5. Click Scan-from-Operation-Panel Settings. The Scan-from-Operation-Panel Settings screen appears. 6.

  • Page 419: Selecting A Response To Commands From The Operation Panel Using Ij Scan Utility

    Selecting a Response to Commands from the Operation Panel Using IJ Scan Utility IJ Scan Utility allows you to specify how to respond when scanning from the operation panel. Note • The screens for specifying the responses when performing Auto Scan from the operation panel are used as examples in the following descriptions.
  • Page 420 Settings (Save to PC (Document)) Dialog 4. Specify image corrections in Scan Options. 5. Specify the file name and other settings in Save Settings. 6. Select the application you want to start after scanning in Application Settings.
  • Page 421 7. Click OK. The responses will be executed according to the specified settings when you start scanning from the operation panel.

  • Page 422: Scanning With The Access Point Mode

    Scanning with the Access Point Mode When the machine enters the access point mode, you can scan from an external device such as a computer or a smartphone without involving an access point. Important • Before you use the machine with the access point mode, be sure to specify the access point name of the machine and the security setting.
  • Page 423 Load the original document on the platen glass or in the ADF. 6. Start scanning from an external device such as a computer or a smartphone. Perform scanning operations from the external device and specify the machine as a scanner you use. Note •...

  • Page 424: Faxing

    Faxing Preparing for Faxing Connecting the Telephone Line Setting the Telephone Line Type Setting the Receive Mode Setting the Sender Information Sending Faxes Using the Operation Panel of the Machine Sending Faxes with the Numeric Buttons Basic Resending Faxes (Redialing a Busy Number) Sending Faxes Using Useful Functions Registering Recipients Registering Recipients Using the Operation Panel of the Machine...

  • Page 425: Preparing For Faxing

    Preparing for Faxing Connect the machine to the telephone line and set up the machine before using the faxing functions. Then specify the basic setting such as sender information, date/time, and daylight saving time. Important • If the Power Disconnects Unexpectedly: If there is a power failure or if you accidentally disconnect the power plug, the date/time settings will be reset.

  • Page 426: Connecting The Telephone Line

    Connecting the Telephone Line The connection method differs depending on your telephone line. • If you connect the machine to wall telephone line directly/If you connect the machine with the xDSL splitter: Basic Connection • If you connect the machine to another line such as an xDSL: Connecting Various Lines If the connection is incorrect, the machine cannot send/receive faxes.
  • Page 427 Important • Be sure to connect the telephone line before the machine is turned on. If you connect the telephone line when the machine is turned on, turn the machine off and disconnect the power plug. Wait for 1 minute then connect the telephone line and power plug. Note •...
  • Page 428 Note • When connecting to the xDSL line, select the same line type as you are subscribing to in Telephone line type. Setting the Telephone Line Type • Connecting to an xDSL A. Analog Subscriber Line B. xDSL modem (splitter may not be built-in to the modem) C.

  • Page 429: Setting The Telephone Line Type

    Setting the Telephone Line Type Before using your machine, make sure you set the correct telephone line type for your telephone line. If you are unsure of your telephone line type, contact your telephone company. For xDSL or ISDN connections, contact the telephone company or service provider to confirm your line type.

  • Page 430: Setting The Receive Mode

    Setting the Receive Mode Set the receiving operation (receiving mode). For details on how to set the receive mode: Setting the Receive Mode You can select the appropriate mode. For details on the selectable receive mode: About the Receive Mode For details on the advanced settings of the receive mode: Advanced Settings of Receive Mode Note...
  • Page 431 About the Receive Mode • DRPD is available only in the US and Canada. • Network switch may not be available depending on the country or region of purchase. • Refer to Receiving Faxes for information on receiving faxes or the procedure for each receive mode.
  • Page 432 ◦ Manual/auto switch If you select ON, the machine automatically receives faxes after the external device rang a specified length of time. You can specify the length of time until automatic reception is started. ◦ User-friendly RX If you select ON, the machine automatically switches from telephone calling to fax reception by detecting the fax signal (CNG signal) when you lift the handset of the telephone or the answering machine answers.
  • Page 433 Setting the DRPD Ring Pattern (US and Canada only) If you have subscribed to a Distinctive Ring Pattern Detection (DRPD) service provided by your telephone company, your telephone company will assign two or more telephone numbers with distinctive ring patterns to your single telephone line, allowing you to have different numbers for fax calls and voice calls using only one telephone line.

  • Page 434: Setting The Sender Information

    Setting the Sender Information You can set the sender information such as date/time, unit name, and unit fax/telephone number. About the Sender Information Setting the Date and Time Setting Daylight Saving Time (Summer Time) Registering User Information About the Sender Information If the unit name and unit fax/telephone number are registered, they are printed with date and time as sender information on the recipient's fax.
  • Page 435 Make sure that the machine is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3. Use the button to select Device settings, then press the OK button. 4. Use the button to select Dev. user settings, then press the OK button. 5.
  • Page 436 4. Use the button to select Dev. user settings, then press the OK button. 5. Use the button to select DST setting, then press the OK button. 6. Use the button to select ON, then press the OK button. To disable summer time, select OFF. 7.
  • Page 437 Registering User Information This section describes the procedure to register the user information. Note • Before sending a fax, be sure to enter your name and fax/telephone number in Unit TEL no. registr. and Unit name registr. on the FAX user settings screen (for US only). Make sure that the machine is turned on.

  • Page 438: Sending Faxes Using The Operation Panel Of The Machine

    Sending Faxes Using the Operation Panel of the Machine Sending Faxes with the Numeric Buttons Basic Resending Faxes (Redialing a Busy Number) Sending Faxes Using Useful Functions...

  • Page 439: Sending Faxes With The Numeric Buttons

    Sending Faxes with the Numeric Buttons This section describes dialing and sending faxes directly using the Numeric buttons. Important • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers. When you send important documents, it is recommended that you send them after speaking on the telephone.
  • Page 440 6. Use the button to select the scan resolution, then press the OK button. By pressing the OK button, the LCD returns to the Fax standby screen. The following settings are selectable on Scan resolution. Standard Suitable for text-only documents. Fine Suitable for fine-print documents.
  • Page 441 7. Start sending. • If you load the document in the ADF: The machine scans the document automatically and starts sending the fax. Note • To cancel a fax transmission, press the Stop button. To cancel a fax transmission while it is in progress, press the Stop button, then follow the instructions on the LCD.

  • Page 442: Resending Faxes (Redialing A Busy Number)

    Resending Faxes (Redialing a Busy Number) There are two methods of redialing: Automatic redialing and Manual redialing. • Automatic Redialing If you send a document and the recipient's line is busy, the machine will redial the number after a specified interval. Automatic Redialing •...
  • Page 443 Make sure that the machine is turned on. 2. Press the FAX button. The Fax standby screen is displayed. Load documents on the platen glass or in the ADF. 4. Adjust the scan contrast and resolution as necessary. Note • For details on how to adjust the scan contrast and resolution, see Sending Faxes with the Numeric Buttons.

  • Page 444: Sending Faxes Using Useful Functions

    Sending Faxes Using Useful Functions Sending a Fax after Speaking on Telephone Sending a Fax Using the Memory Dialing Feature Searching a Registered Dial Code Number by Name Sending the Same Document to Several Recipients (Sequential Broadcasting) Preventing Mistransmission of Faxes Using the On Hook Dial Function...

  • Page 445: Sending A Fax After Speaking On Telephone

    Sending a Fax after Speaking on Telephone If you want to speak to the recipient before sending a fax, or if the recipient does not have a fax machine that can receive faxes automatically, send a fax manually after speaking to the recipient on the telephone to check whether the recipient can receive faxes.
  • Page 446 8. Ask the recipient to set the recipient's fax machine to receive faxes. 9. When you hear a high-pitched signal, press the Color button or the Black button. Press the Color button for color transmission, or the Black button for black & white transmission. Important •...

  • Page 447: Sending A Fax Using The Memory Dialing Feature

    Sending a Fax Using the Memory Dialing Feature Registering recipient's fax/telephone number and name for coded memory dial or group dial enables you to send faxes easily. Important • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers.
  • Page 448 7. Select a coded memory dial code or a group dial code. 1. Use the button or the Numeric buttons to select a coded memory dial code or a group dial code. 2. Press the OK button. 8. Press the Color button for color transmission, or the Black button for black & white transmission.

  • Page 449: Searching A Registered Recipient By Name

    Searching a Registered Recipient by Name You can search a registered recipient by sorting in alphabetical order and send the fax. Important • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers. When you send important documents, it is recommended that you send them after speaking on the telephone.
  • Page 450 Note • To return to the screen to select the coded memory dial code or the group dial code, press the button. 8. Use the Numeric buttons to enter the first letter of the recipient's name you want to search or of the group name you want to search.

  • Page 451: Sending The Same Document To Several Recipients (Sequential Broadcasting)

    Sending the Same Document to Several Recipients (Sequential Broadcasting) This machine allows you to prepare for sending the same document to a maximum of 21 recipients in one operation. The recipients can be specified with the Numeric buttons, coded memory dial, and group dial in combination.
  • Page 452 Press the Menu button, use the button to select Memory dial, then press the OK button. Next, select a recipient, then press the OK button. Sending a Fax Using the Memory Dialing Feature Searching a Registered Recipient by Name • By dialing using the Numeric buttons: Use the Numeric buttons to enter the recipient's fax/telephone number, then press the OK button.

  • Page 453: Preventing Mistransmission Of Faxes

    Preventing Mistransmission of Faxes This machine has two functions for preventing the mistransmission of faxes. • Sending faxes after entering the fax/telephone number twice This function requires you to re-enter the fax/telephone number after entering the number using the Numeric buttons, so that the machine prevents you from misdialing. Sending Faxes after Dialing Twice (Fax Number Re-entry) •...
  • Page 454 Sending a Fax after Speaking on Telephone Make sure that the machine is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3. Use the button to select Fax settings, then press the OK button. 4. Use the button to select Security control, then press the OK button.

  • Page 455: Using The On Hook Dial Function

    Using the On Hook Dial Function Follow the procedure below to send faxes with the on hook dial function. Important • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers. When you send important documents, it is recommended that you send them after speaking on the telephone.
  • Page 456 7. When you hear a high-pitched signal, press the Color button or the Black button. Press the Color button for color transmission, or the Black button for black & white transmission. Important • Color transmission is available only when the recipient's fax machine supports color faxing. Note •...

  • Page 457: Registering Recipients

    Registering Recipients Registering Recipients Using the Operation Panel of the Machine Registering Recipients Using Speed Dial Utility...

  • Page 458: Registering Recipients Using The Operation Panel Of The Machine

    Registering Recipients Using the Operation Panel of the Machine Memory dialing allows you to dial fax/telephone numbers by simply pressing a few buttons. The following memory dialing methods are available: • Coded Memory Dialing Registering the recipient's fax/telephone number and name to the coded memory dial allows you to send a fax by entering the coded memory dial code assigned to that number or using the button to select the coded memory dial code after selecting Memory dial on the FAX menu screen.

  • Page 459: Registering Recipients To Coded Memory Dial

    Registering Recipients to Coded Memory Dial Before you can use the coded memory dialing feature, you need to register the recipients' fax/telephone numbers. Follow the procedure below to register the recipients' fax/telephone numbers. Make sure that the machine is turned on. 2.
  • Page 460 When you select this registration method, the screen to select the fax/telephone number or the name from the incoming call logs is displayed. 1. Use the button to select a fax/telephone number or a name, then press the OK button. The fax/telephone number selected from the incoming call logs is displayed.
  • Page 461 Entering Numbers, Letters, and Symbols 10. Press the OK button to finalize registration. Note • To register another recipient's number and name to a coded memory dial, select an unoccupied coded memory dial code and operate in the same procedure when you register. •...

  • Page 462: Registering Recipients For Group Dial

    Registering Recipients for Group Dial If you register two or more registered coded memory dial codes to a group dial, you can send the same document successively to all recipients registered to the group dial. Make sure that the machine is turned on. 2.
  • Page 463 After you use the Numeric buttons to enter the first letter of the recipient's name you want to search, the coded memory dial code is displayed in alphabetical order. Use the button to select a coded memory dial code to register to the group dial. 3.

  • Page 464: Changing Registered Information

    Changing Registered Information To change information registered for coded memory dial and group dial, follow the procedure below. Make sure that the machine is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3. Use the button to select Fax settings, then press the OK button.
  • Page 465 Note • You can enter the fax/telephone number up to 60 digits (40 digits for the US, Canada, Korea and some regions of Latin America), including spaces. • For details on how to enter or delete characters: Entering Numbers, Letters, and Symbols •...

  • Page 466: Deleting Registered Information

    Deleting Registered Information To delete information registered for coded memory dial and group dial, follow the procedure below. Make sure that the machine is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3. Use the button to select Fax settings, then press the OK button.

  • Page 467: Printing A List Of The Registered Destinations

    Printing a List of the Registered Destinations You can print a list of the recipients registered for memory dialing and can keep it near the machine to refer to when dialing. Make sure that the machine is turned on. Load paper. 3.

  • Page 468: Registering Recipients Using Speed Dial Utility

    Registering Recipients Using Speed Dial Utility About Speed Dial Utility Speed Dial Utility is a utility for forwarding the fax/telephone numbers registered on the machine to a computer and registering/changing them on the computer. In addition, you can register the fax/telephone number, user's name, user's fax/telephone number, and rejected numbers edited on the computer to the machine.

  • Page 469: Starting Up Speed Dial Utility

    Follow the procedure below to start up Speed Dial Utility. 1. Make sure that the machine is turned on. 2. Select Applications on the Go menu of Finder. 3. Double-click the Canon Utilities folder. 4. Double-click the Speed Dial Utility folder. 5. Double-click Speed Dial Utility.

  • Page 470: Speed Dial Utility Dialog

    Speed Dial Utility Dialog The following items are on the Speed Dial Utility dialog. 1. Printer Name: Selects the machine for editing the registered information using Speed Dial Utility. 2. Display Printer Settings Loads the registered information on the machine selected for Printer Name: into Speed Dial Utility. 3.
  • Page 471 7. Instructions Displays this guide. 8. Exit Quits Speed Dial Utility. Information registered or edited using Speed Dial Utility is neither saved on the computer nor registered on the machine. 9. Save to PC... Saves information edited using Speed Dial Utility on the computer. 10.

  • Page 472: Saving Registered Information On The Machine To Your Computer

    Saving Registered Information on the Machine to Your Computer Follow the procedure below to save the speed dial (or memory dial)/group dial numbers, user's name, fax/ telephone number, or rejected numbers on the machine to the computer. Start up Speed Dial Utility. 2.

  • Page 473: Registering A Fax/Telephone Number Using Speed Dial Utility

    Registering a Fax/telephone Number Using Speed Dial Utility Follow the procedure below to register fax/telephone numbers. Note • Before you register fax/telephone numbers using Speed Dial Utility, make sure that no fax operations are in progress. Start up Speed Dial Utility. 2.
  • Page 474 Note • You can only enter numbers that have already been registered. 6. Click OK. To continue registering fax/telephone numbers or a group dial, repeat steps 4 to 6. • To save the registered information on the computer. 1. Click Save to PC..2.

  • Page 475: Changing A Fax/Telephone Number Using Speed Dial Utility

    Changing a Fax/telephone Number Using Speed Dial Utility Follow the procedure below to change fax/telephone numbers. Note • Before you change fax/telephone numbers using Speed Dial Utility, make sure that no fax operations are in progress. Start up Speed Dial Utility. 2.
  • Page 476 5. Click OK. To continue changing fax/telephone numbers or group dials, repeat steps 4 and 5. • To save the edited information on the computer. 1. Click Save to PC..2. Enter the file name on the displayed screen, then click Save. •...

  • Page 477: Deleting A Fax/Telephone Number Using Speed Dial Utility

    Deleting a Fax/telephone Number Using Speed Dial Utility Follow the procedure below to delete fax/telephone numbers. Note • Before you delete fax/telephone numbers using Speed Dial Utility, make sure that no fax operations are in progress. Start up Speed Dial Utility. 2.

  • Page 478: Changing Sender Information Using Speed Dial Utility

    Changing Sender Information Using Speed Dial Utility Follow the procedure below to change the user's name or fax/telephone number. Start up Speed Dial Utility. 2. Select the machine from the Printer Name: list box, then click Display Printer Settings. 3. Click User Information Setting from Setting Item List:. The user's information is displayed.

  • Page 479: Registering/Changing Rejected Number Using Speed Dial Utility

    Registering/Changing Rejected Number Using Speed Dial Utility Follow the procedure below to register, change, or delete rejected numbers. Start up Speed Dial Utility. 2. Select the machine from the Printer Name: list box, then click Display Printer Settings. 3. Click Rejected Number Setting from Setting Item List:. The list of rejected numbers is displayed.

  • Page 480: Machine

    Calling the Registered Information Up from Your Computer and Registering the Information to the Machine You can register the fax/telephone numbers, user's name, user's fax/telephone number, and rejected numbers saved on the computer to the machine. Start up Speed Dial Utility. 2.

  • Page 481: Uninstalling Speed Dial Utility

    Uninstalling Speed Dial Utility Follow the procedure below to uninstall Speed Dial Utility. 1. Select Applications from the Go menu of Finder, double-click Canon Utilities > Speed Dial Utility, then drag the Speed Dial Utility icon into the trash. Note...

  • Page 482: Receiving Faxes

    Receiving Faxes Receiving Faxes Changing the Paper Settings Memory Reception Receiving Faxes Using Useful Functions...

  • Page 483: Receiving Faxes

    Receiving Faxes This section describes the preparation necessary for receiving a fax and how to receive a fax. Preparing for Receiving a Fax Prepare for receiving a fax according to the following procedure. Make sure that the machine is turned on. 2.
  • Page 484 When TEL priority mode is selected: • When the call is a fax: The telephone will ring when a call incomes. Pick up the handset. If you hear the fax tone, wait for at least 5 seconds after it stops, then hang up the handset.
  • Page 485 - The entire message should be no longer than 15 seconds. - In the message, tell your callers how to send a fax. • When the call is a voice call: The telephone will ring when a call incomes. Pick up the handset, and talk on the telephone. Note •...
  • Page 486 The machine will receive the fax automatically when the fax ring pattern is detected. Note • You can change the number of times to ring the telephone. Advanced Settings of Receive Mode • When the call is a voice call: The telephone will ring when a call incomes.

  • Page 487: Changing The Paper Settings

    Changing the Paper Settings This machine prints received faxes to paper loaded in the machine beforehand. You can use the operation panel to change the paper settings for printing faxes. Make sure that the settings are appropriate for the loaded paper. Important •...
  • Page 488 Note • The * (asterisk) on the LCD indicates the current setting. • Page size Select the page size from A4, Letter, LTR, or Legal. Note • Some of page sizes are not available depending on the country or region of purchase. •...

  • Page 489: Memory Reception

    Memory Reception If the machine was not able to print the received fax, the received fax is stored in the machine's memory. The FAX Memory lamp is lit and Received in memory is displayed on the LCD. Important • If the power plug is disconnected, all faxes stored in the machine's memory are deleted. The next time you turn the machine on, press the OK button after a confirmation screen is displayed.
  • Page 490 ◦ Paper has run out: Load the paper and press the OK button. ◦ A different size of paper from that specified by Page size is loaded: Load the same size of paper as that specified by Page size, then press the OK button. ◦...

  • Page 491: Receiving Faxes Using Useful Functions

    Receiving Faxes Using Useful Functions Remote Reception Rejecting Fax Reception Using the Caller ID Service to Reject Calls...

  • Page 492: Remote Reception

    Remote Reception If the machine is located away from the telephone, pick up the handset of the telephone connected to the machine and dial 25 (the remote reception ID) to receive faxes (remote reception). • If you use a rotary pulse line, temporarily switch your telephone to tone dialing. For details on how to switch to tone dialing, refer to your telephone's instruction manual.

  • Page 493: Rejecting Fax Reception

    Rejecting Fax Reception You can set the machine to reject faxes with no sender information or those from specific senders. Select one of the following conditions to reject faxes. • Faxes with no caller identification. • Faxes from senders not registered to the coded memory dial codes. •...
  • Page 494 2. Use the button to select the dial code to register, then press the OK button. 3. Use the button to select a registration method, then press the OK button. Register the rejected number depending on the registration method. • From call log (OUT) When you select this registration method, the screen to select the fax/telephone number from the outgoing call logs is displayed.
  • Page 495 • You can register the rejected number in Rejected numbers in TEL no. registration under Fax settings.

  • Page 496: Using The Caller Id Service To Reject Calls

    Using the Caller ID Service to Reject Calls If you subscribe to the Caller ID service, the machine detects the sender's Caller ID. If the sender's ID matches the condition specified in this setting, the machine rejects the phone call or fax reception from the sender.

  • Page 497: Other Useful Fax Functions

    Other Useful Fax Functions Using the Information Services Transmission/Reception of Faxes Using ECM Document Stored in Machine's Memory Summary of Reports and Lists...

  • Page 498: Using The Information Services

    Using the Information Services You can use various information services such as provided by banks, and make airline reservations or hotel reservations. Since these services require tone dialing to use their services, you need to temporarily switch to tone dialing if your machine is connected to a rotary pulse line. Using the Touch Tone Line Using the Rotary Pulse Line Important...
  • Page 499 Using the Rotary Pulse Line • Dialing by Using the On Hook Dial Function Note • You can use the on hook dial function only when On-hook setting in Security control under Fax settings is set to Enable. Security control Make sure that the machine is turned on.

  • Page 500: Transmission/Reception Of Faxes Using Ecm

    Transmission/Reception of Faxes Using ECM This machine is set to send/receive faxes in Error Correction Mode (ECM). If the recipient's fax machine is compatible with ECM, ECM automatically corrects errors and resends the fax. Note • If the sender's or recipient's fax machine is not compatible with ECM, the fax will be sent/received without automatic error correction.

  • Page 501: Document Stored In Machine's Memory

    Document Stored in Machine's Memory If the sending faxes is not complete or the machine was not able to print the received faxes, these faxes are stored in the machine's memory. If an error occurred during a fax transmission, the document is not stored in the machine's memory. In the following cases, the machine is not able to print the received fax and will automatically store the fax in its memory.

  • Page 502: Printing A Document In Machine's Memory

    Printing a Document in Machine's Memory You can print a specified document in the machine's memory or print all the documents in its memory at a time. When printing a specified document, you specify it by its transaction number. If you do not know the transaction number for your target document, print the list of documents (MEMORY LIST) first.
  • Page 503 Note • A transaction number from "0001" to "4999" indicates a document being sent. A transaction number from "5001" to "9999" indicates a document being received. • Each mark before the transaction number indicates the following: No mark: Indicates a black and white document. : Indicates a color document.

  • Page 504: Deleting A Document In Machine's Memory

    Deleting a Document in Machine's Memory You can delete a specified document in the machine's memory or delete all the documents in its memory at a time. Note • When deleting a specified document, you specify it by its transaction number. If you do not know the transaction number for your target document, print the list of documents (MEMORY LIST) first.
  • Page 505 Specify the document and delete it following the procedure below. 1. Use the button to select the transaction number (TX/RX no.) of the document you want to delete, then press the OK button. The confirmation screen is displayed. 2. Use the button to select the transaction number of the document you want to delete, then press the OK button.

  • Page 506: Summary Of Reports And Lists

    Summary of Reports and Lists The machine prints the report of sending or receiving a fax automatically. You can print the list of the fax/ telephone number or the current settings. Type of Reports and Lists Printing Report or List Type of Reports and Lists Report or List Description...
  • Page 507 • At the time of purchase, ERROR TX REPORT is set to be printed only when a transmission error occurred. You can set the machine to print TX REPORT each time it sends a document, or disable printing of the report by selecting TX report in Auto print settings under Fax settings.
  • Page 508 • CALLER HISTORY Note • CALLER HISTORY may not be supported depending on the country or region of purchase. Make sure that the machine is turned on. Load paper. 3. Press the FAX button. The Fax standby screen is displayed. 4.
  • Page 509 #001 Document is jammed in The document is jammed in the ADF. the ADF. When the error is cleared, redo the operation. #003 Document is too long. You attempted to send a document longer than 15.75 inches / 400 mm. You cannot send a document longer than 15.75 inches / 400 mm from the ADF.
  • Page 510 Errors When You Receive a Fax If an error occurs when you receive a fax, the error number is printed on RX REPORT (there are some errors for which the cause is also printed). The causes corresponding to the error numbers are as follows. Cause Action #003 It takes too long to...

  • Page 511: Troubleshooting

    Troubleshooting The Machine Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Problems Sending Faxes Problems Receiving Faxes Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality...

  • Page 512: Problems With Network Communication

    Problems with Network Communication Problems with the Machine While Using with Network Cannot Detect a Machine on a Network Other Problems with Network...

  • Page 513: Problems With The Machine While Using With Network

    Problems with the Machine While Using with Network The Machine Stopped Working Suddenly Printing Speed Is Slow Cannot Use the Machine on Replacing an Access Point or Changing Its settings...

  • Page 514: The Machine Stopped Working Suddenly

    The Machine Stopped Working Suddenly Cannot Communicate with the Machine over the Wireless LAN Cannot Print or Scan from a Computer Connected to the Network Cannot Communicate with the Machine over the Wireless LAN Make sure that the machine is turned on. Check1 Make sure that the network settings in the machine are identical with those of Check2...
  • Page 515 If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access. If using any programs that switch the network environment, check their settings. Some programs will enable a firewall by default.

  • Page 516: Printing Speed Is Slow

    Printing Speed Is Slow The machine may be printing out a large job issued from another computer. Check1 Make sure that the radio status is good and adjust the installation positions Check2 while monitoring the radio status with IJ Network Tool. Monitoring Wireless Network Status Make sure that there is no barrier or obstacle between the access point and the machine.

  • Page 517: Cannot Use The Machine On Replacing An Access Point Or Changing Its Settings

    Cannot Use the Machine on Replacing an Access Point or Changing Its settings When you replace an access point, perform network setup of the machine again. Perform network setup again according to the instructions on our website. If the problem is not resolved, see below. Cannot Communicate with the Machine After Applying MAC/IP Address Filtering or Entering a WEP/WPA/ WPA2 Key to the Access Point When Encryption Is Enabled, Cannot Communicate With the Machine After the Encryption Type Was...

  • Page 518: Cannot Detect A Machine On A Network

    Cannot Detect a Machine on a Network Cannot Detect the Machine When Setting up Network Communication The Machine Cannot Be Detected in the Wireless LAN...

  • Page 519: Cannot Detect The Machine When Setting Up Network Communication

    Cannot Detect the Machine When Setting up Network Communication If the machine could not be detected on the network when setting up the network communication, confirm the network settings before redetecting the machine. Cannot Detect the Machine during Wireless LAN Setup: Check 1...

  • Page 520: Cannot Detect The Machine During Wireless Lan Setup: Check 1

    Cannot Detect the Machine during Wireless LAN Setup: Check 1 Are the computer and network device (router, access point, etc.) configured and can the computer connect to the network? Make sure that you can view web pages on your computer. If you cannot view any web pages: Configure the computer and network device.

  • Page 521: Cannot Detect The Machine During Wireless Lan Setup: Check 2

    • When the message does not appear on your computer: Cancel to set up, then set the security software to allow Canon software* to access the network. * Set the security software to allow Setup.app, Canon IJ Network Tool.app, canonijnetwork.bundle, CIJScannerRegister.app, Canon IJ Scan Utility2.app, and...

  • Page 522: Cannot Detect The Machine During Wireless Lan Setup: Check 3

    Cannot Detect the Machine during Wireless LAN Setup: Check 3 Check the settings of the access point. Check the settings of the access point for the network connection such as IP address filtering, MAC address filtering, or DHCP function. For details on how to check the settings of the access point, refer to the instruction manual supplied with the access point or contact its manufacturer.

  • Page 523: The Machine Cannot Be Detected In The Wireless Lan

    Make sure that the firewall of the security software is disabled. Check11 If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to...
  • Page 524 If using any programs that switch the network environment, check their settings. Some programs will enable a firewall by default. When using a router, connect the machine and computer to the LAN side Check12 (same network segment). When the machine is connected to an AirPort Base Station via a LAN, use Check13 alphanumeric characters for the name of the network (SSID).

  • Page 525: Other Problems With Network

    Other Problems with Network Forgot an Access Point Name, SSID, or a Network Key The Message Is Displayed on the Computer Screen During Setup The Admin Password Set to the Machine Was Forgotten Checking Information about the Network How to Restore the Machine's Network Settings to Factory Default...

  • Page 526: Forgot An Access Point Name, Ssid, Or A Network Key

    Forgot an Access Point Name, SSID, or a Network Key Cannot Connect with an Access Point to Which a WEP/WPA/WPA2 Key Is Set (You Forgot the WEP/WPA/WPA2 Key) How to Set a WEP/WPA/WPA2 Key Cannot Connect with an Access Point to Which a WEP/WPA/WPA2 Key Is Set (You Forgot the WEP/WPA/WPA2 Key) For information on how to set up the access point, refer to the instruction manual provided with the access point or contact its manufacturer.
  • Page 527 Enter the passphrase configured on the access point (a sequence of between 8 and 63 alphanumeric characters, or a 64-character hexadecimal number). Select either TKIP (Basic Encryption) or AES (Secure Encryption) for the dynamic encryption method. For details, see Changing the WPA or WPA2 Detailed Settings.

  • Page 528: The Message Is Displayed On The Computer Screen During Setup

    The Message Is Displayed on the Computer Screen During Setup The Enter Password Screen Is Displayed During Setup The Screen for Setting the Encryption Is Displayed After Selecting the Access Point in the Access Points Screen "You are connecting the machine to the non encrypted wireless network" Is Displayed The Enter Password Screen Is Displayed During Setup The following screen is displayed if an administrator password is set to the machine which has already been set up.

  • Page 529: The Admin Password Set To The Machine Was Forgotten

    The Admin Password Set to the Machine Was Forgotten Initialize the LAN settings. How to Restore the Machine's Network Settings to Factory Default After initializing the LAN settings, perform setup according to the instructions on our website.

  • Page 530: Checking Information About The Network

    To display the network setting information using IJ Network Tool, select Network Information on the View menu. Canon IJ Network Tool Menus Checking the IP Address or the MAC Address of the Computer To check the IP address or MAC address assigned to the computer, follow the procedure below.
  • Page 531 2. Start Network Utility. 3. Click the Ping button. 4. Make sure that Send only XX pings (XX are numbers) is selected. 5. Enter the IP address of the target machine or the target access point in Enter the network address to ping.. 6.

  • Page 532: How To Restore The Machine's Network Settings To Factory Default

    How to Restore the Machine's Network Settings to Factory Default Important • Note that initialization erases all network settings on the machine, and printing operation from a computer over network may become impossible. To use the machine over network, perform setup according to the instructions on our website.

  • Page 533: Problems With Printing

    Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Copying/Printing Stops Before It Is Completed...

  • Page 534: Printing Does Not Start

    Printing Does Not Start Make sure that the power plug is securely plugged in, then press the ON button Check1 to turn the machine on. While the POWER lamp is flashing, the machine is initializing. Wait until the POWER lamp stops flashing and remains lit.

  • Page 535: Paper Jams

    Paper Jams When paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. Watch the movie • When a Support Code and a message are displayed on the computer screen: * The screen differs depending on the OS you are using. •...

  • Page 536: Paper Does Not Feed Properly/"No Paper" Error Occurs

    Paper Does Not Feed Properly/"No Paper" Error Occurs Make sure that paper is loaded. Check1 Loading Paper Make sure of the following when you load paper. Check2 • When loading two or more sheets of paper, flip through the paper before loading. •...
  • Page 537 Changing the Machine Settings on the LCD • To set by using your computer In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select the Prevent paper double-feed check box, and then click Apply. To open the Canon IJ Printer Utility, see Opening the Canon IJ Printer Utility.

  • Page 538: Copying/Printing Stops Before It Is Completed

    Copying/Printing Stops Before It Is Completed Is the paper loaded? Check1 Make sure that paper is loaded. If the machine has run out of paper, load paper. Do the printing documents have lots of photographs or illustrations? Check2 As printing large data such as photos or graphics takes time for the machine and the computer to process, the machine may appear to have stopped operating.

  • Page 539: Problems With Printing Quality

    Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected...

  • Page 540: Print Results Not Satisfactory

    Print Results Not Satisfactory If the print result is not satisfactory due to white streaks, misaligned lines, or uneven colors, confirm the paper and print quality settings first. Do the page size and media type settings match the size and type of the loaded Check1 paper? When these settings are incorrect, you cannot obtain a proper print result.

  • Page 541: Cannot Print To End Of Job

    Cannot Print to End of Job Is the space of your computer's hard disk sufficient? Check Delete unnecessary files to free disk space.

  • Page 542: No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks

    No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks No Printing Results Printing Is Blurred Colors Are Wrong White Streaks Watch the movie...
  • Page 543 Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Print the Nozzle Check Pattern and perform any necessary maintenance Check2 operations such as Print Head Cleaning. Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles. Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing, Print Head...
  • Page 544 • When copying, see also the sections below: Is the platen glass or the glass of ADF dirty? Check6 Clean the platen glass or the glass of ADF. Cleaning the Platen Glass and Document Cover Note • If the glass of ADF is dirty, black streaks appear on the paper as shown below. Check that the original is loaded correctly on the platen glass or in the ADF.

  • Page 545: Colors Are Unclear

    Colors Are Unclear Watch the movie Is the Nozzle Check Pattern printed properly? Check1 Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles. Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing, Print Head Cleaning, and Print Head Deep Cleaning.

  • Page 546: Lines Are Misaligned

    Lines Are Misaligned Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Perform Print Head Alignment. Check2 If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note •...

  • Page 547: Printed Paper Curls Or Has Ink Blots

    Is Photo Paper used for printing photographs? Check3 When printing data with high color saturation such as photographs or images in deep color, we recommend using Photo Paper Plus Glossy II or other Canon speciality paper. Media Types You Can Use...

  • Page 548: Paper Is Smudged/Printed Surface Is Scratched

    Paper Is Smudged/Printed Surface Is Scratched Paper Is Smudged The Edges of Paper Are Smudged Printed Surface Is Smudged Printed Surface Is Scratched Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Is the appropriate type of paper used? Check the followings: Check2 •...
  • Page 549 Changing the Machine Settings on the LCD • To set by using your computer In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select the Prevent paper abrasion check box, and then click Apply. To open the Canon IJ Printer Utility, see Opening the Canon IJ Printer Utility.
  • Page 550 If you are using plain paper to print images with high intensity, the paper may absorb too much ink and become wavy, causing paper abrasion. • When printing from your computer Reduce the intensity setting in the printer driver and try printing again. 1.
  • Page 551 Doing so gives the printed surface enough time to dry so that paper smudged and scratched are prevented. 1. Make sure that the machine is turned on. 2. Open the Canon IJ Printer Utility. Opening the Canon IJ Printer Utility 3.

  • Page 552: Back Of The Paper Is Smudged

    Back of the Paper Is Smudged Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Perform the Bottom Plate Cleaning to clean the inside of the machine. Check2 Cleaning the Inside of the Machine (Bottom Plate Cleaning) Note •...

  • Page 553: Vertical Lines Are Printed On The Sides Of The Printout

    Vertical Lines Are Printed on the Sides of the Printout Is the size of the loaded paper correct? Check The vertical lines may be printed in the margin if the size of the loaded paper is larger than that you have specified.

  • Page 554: Colors Are Uneven Or Streaked

    Colors Are Uneven or Streaked Colors Are Uneven Colors Are Streaked Watch the movie Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Print the Nozzle Check Pattern and perform any necessary maintenance Check2 operations such as Print Head Cleaning. Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.
  • Page 555 Ink may have run out. Replace the FINE cartridge. Perform Print Head Alignment. Check3 Aligning the Print Head Note • If the problem is not resolved after performing the Print Head Alignment, perform Print Head Alignment manually referring to Aligning the Print Head Position from Your Computer.

  • Page 556: Ink Is Not Ejected

    Ink Is Not Ejected When a FINE cartridge runs out of ink, replace it with a new one. Check1 Is the FINE cartridge installed properly? Check2 If the FINE cartridge is not installed securely, ink may not be ejected correctly. Open the paper output cover, then the head cover opens.

  • Page 557: Problems With Faxing

    Problems with Faxing Problems Sending Faxes Problems Receiving Faxes Cannot Send a Fax Clearly Telephone Problems...

  • Page 558: Problems Sending Faxes

    Problems Sending Faxes Cannot Send a Fax Cannot Perform Sequential Broadcasting by Redialing, or Cannot Dial Using the Numeric Buttons Errors Often Occur When You Send a Fax Cannot Send a Fax Is the power turned on? Check1 • You cannot send faxes if the power is turned off. Press the ON button to turn the power on. •...
  • Page 559 When you send a fax manually, dial the number with Enable selected for On-hook setting in Security control under Fax settings, or dial the number using the telephone connected to the machine. Security control Is Dial tone detect set to ON? Check6 Resend the fax after a while.
  • Page 560 Cannot Perform Sequential Broadcasting by Redialing, or Cannot Dial Using the Numeric Buttons Have you already selected the recipient from the redial history, or already Check dialed a number by using the Numeric buttons? You can dial one recipient by selecting from the redial history or by using the Numeric buttons as the recipient of sequential broadcasting.

  • Page 561: Problems Receiving Faxes

    Problems Receiving Faxes Cannot Receive a Fax, Cannot Print a Fax Machine Does Not Switch Automatically between Voice and Fax Calls Quality of Received Fax is Poor Cannot Receive a Color Fax Errors Often Occur When You Receive a Fax Cannot Receive a Fax, Cannot Print a Fax Is the power turned on? Check1...
  • Page 562 Reconnect it to the telephone line jack. Basic Connection Is a different size of paper from that specified by Page size loaded? Check5 If a different size of paper from that specified by Page size is loaded for printing faxes, the received faxes will not be printed and will be stored in the machine's memory (Memory Reception).

  • Page 563: Quality Of Received Fax Is Poor

    Is the machine set to the appropriate receive mode? Check10 Check the receive mode setting and change it to a mode suited to your connection if necessary. Setting the Receive Mode Is FAX RX reject set to ON? Check11 Select OFF for FAX RX reject in Security control under Fax settings. For details on how to set, see Rejecting Fax Reception.
  • Page 564 Adv. FAX settings • Contact the sender and ask the sender to check whether the machine is set to enable ECM transmission. If the sender's or recipient's fax machine is not compatible with ECM, the fax will be sent/received without automatic error correction.

  • Page 565: Cannot Send A Fax Clearly

    Cannot Send a Fax Clearly Is the document loaded correctly? Check1 Remove the document, then reload it on the platen glass or in the ADF. Loading Originals Is the platen glass and/or the inner side of the document cover and/or the glass Check2 of ADF dirty? Clean the platen glass and/or the inner side of the document cover and/or the glass of ADF, then reload the...

  • Page 566: Telephone Problems

    Telephone Problems Cannot Dial Telephone Disconnects During a Call Cannot Dial Is the telephone line cable connected correctly? Check1 Check that the telephone line cable is connected correctly. Basic Connection Is the telephone line type of the machine or the external device set correctly? Check2 Check the telephone line type setting and change it as necessary.

  • Page 567: Problems With Scanning

    Problems with Scanning Problems with Scanning Scan Results Not Satisfactory...

  • Page 568: Problems With Scanning

    Problems with Scanning Scanner Does Not Work Scanner Driver Does Not Start Error Message Appears and the Scanner Driver Screen Does Not Appear Cannot Scan Multiple Items at One Time Cannot Scan Properly with Auto Scan Slow Scanning Speed "There is not enough memory." Message Is Displayed Computer Stops Operating during Scanning Scanned Image Does Not Open...

  • Page 569: Scanner Does Not Work

    Scanner Does Not Work Make sure that your scanner or printer is turned on. Check 1 Connect the USB cable to a different USB port on the computer. Check 2 If the USB cable is connected to a USB hub, remove it from the USB hub and Check 3 connect it to a USB port on the computer.

  • Page 570: Scanner Driver Does Not Start

    Scanner Driver Does Not Start Make sure that the scanner driver is installed. Check 1 If not installed, install the scanner driver from the web page. Select your scanner or printer on the application's menu. Check 2 Note • The operation may differ depending on the application. Make sure that the application supports the ICA (Image Capture Architecture) Check 3 driver.

  • Page 571: Error Message Appears And The Scanner Driver Screen Does Not Appear

    Error Message Appears and the Scanner Driver Screen Does Not Appear Make sure that your scanner or printer is turned on. Check 1 Turn off your scanner or printer, then reconnect the USB cable and replug the Check 2 power cord. Connect the USB cable to a different USB port on the computer.

  • Page 572: Cannot Scan Multiple Items At One Time

    Cannot Scan Multiple Items at One Time Make sure that the items are placed correctly. Check 1 Placing Items (When Scanning from a Computer) Check if you can properly scan one item. Check 2 Some applications do not support multiple image scanning. In that case, scan each item individually.

  • Page 573: Cannot Scan Properly With Auto Scan

    Cannot Scan Properly with Auto Scan Make sure that the items are placed correctly. Check 1 Placing Items (When Scanning from a Computer) Multiple items scanning may not be supported. Check 2 Some applications do not support multiple image scanning. In that case, scan each item individually.

  • Page 574: Slow Scanning Speed

    Slow Scanning Speed To view the image on a monitor, set the output resolution to around 150 dpi. To Check 1 print, set it to around 300 dpi. Resolution Set Fading Correction, Grain Correction, etc. to None. Check 2 Refer to "Image Corrections and Color Adjustments"...

  • Page 575: There Is Not Enough Memory." Message Is Displayed

    "There is not enough memory." Message Is Displayed Exit other applications and try again. Check 1 Reduce the resolution or output size and scan again. Check 2 Resolution...

  • Page 576: Computer Stops Operating During Scanning

    Computer Stops Operating during Scanning Restart the computer, reduce the output resolution and scan again. Check 1 Resolution Delete unnecessary files to obtain sufficient free hard disk space, then scan Check 2 again. Error message may appear if there is not enough hard disk space to scan and save, when the image size is too large (such as when scanning a large item at high resolution).

  • Page 577: Scanned Image Does Not Open

    Scanned Image Does Not Open If the data format is not supported by the application, scan the image again and Check select a popular data format such as JPEG when saving it. Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application.

  • Page 578: Scan Results Not Satisfactory

    Scan Results Not Satisfactory Scan Quality (Image Displayed on the Monitor) Is Poor Scanned Image Is Surrounded by Extra White Areas Cannot Scan at the Correct Size Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation Panel Item Is Placed Correctly, but the Scanned Image Is Slanted Scanned Image Is Enlarged (Reduced) on the Computer Monitor...

  • Page 579: Scan Quality (Image Displayed On The Monitor) Is Poor

    Scan Quality (Image Displayed on the Monitor) Is Poor Increase the scanning resolution if the image is jagged. Check 1 Resolution Set the display size to 100 %. Check 2 Some applications do not display images clearly if the display size is too small. If moire (stripe pattern) appears, take the following measures and scan again.

  • Page 580: Scanned Image Is Surrounded By Extra White Areas

    Scanned Image Is Surrounded by Extra White Areas Specify the scan area. Check Manually specify the scan area when there are white margins or unwanted areas along the edges of the scanned images in the Image Stitch window. Adjusting Cropping Frames in the Image Stitch Window...

  • Page 581: Cannot Scan At The Correct Size

    Cannot Scan at the Correct Size Make sure that the items are placed correctly. Check Placing Items (When Scanning from a Computer)

  • Page 582: Panel

    Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation Panel Make sure that the items are placed correctly. Check 1 Placing Items (When Scanning from a Computer) Check that the settings match the item to be scanned. Check 2 If you cannot scan properly by automatically detecting the item type, specify the item type and size.

  • Page 583: Item Is Placed Correctly, But The Scanned Image Is Slanted

    Item Is Placed Correctly, but the Scanned Image Is Slanted When Document or Magazine is selected for Select Source, deselect the Check Correct slanted text document checkbox and scan the item again. Settings (Document Scan) Dialog Settings (Custom Scan) Dialog...

  • Page 584: Scanned Image Is Enlarged (Reduced) On The Computer Monitor

    Scanned Image Is Enlarged (Reduced) on the Computer Monitor Change the display setting in the application. Check 1 Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application. Click Driver in the IJ Scan Utility main screen, then change the resolution Check 2 setting and scan again.

  • Page 585: Problems With The Machine

    Problems with the Machine The Machine Cannot Be Powered On Cannot Connect to Computer with a USB Cable Properly Cannot Communicate with the Machine with USB Connection LCD Cannot Be Seen At All An Unintended Language Is Displayed on the LCD...

  • Page 586: The Machine Cannot Be Powered On

    The Machine Cannot Be Powered On Press the ON button. Check1 Make sure that the power plug is securely plugged into the power cord Check2 connector of the machine, then turn it back on. Unplug the machine from the power supply, then plug the machine back in and Check3 turn the machine back on after leaving it for at least 3 minutes.

  • Page 587: Cannot Connect To Computer With A Usb Cable Properly

    Cannot Connect to Computer with a USB Cable Properly Printing or Scanning Speed Is Slow/Hi-Speed USB Connection Does Not Work If your system environment is not fully compatible with Hi-Speed USB, the machine will operate at a lower speed provided under USB 1.1. In this case, the machine operates properly but printing or scanning speed may slow down due to communication speed.

  • Page 588: Cannot Communicate With The Machine With Usb Connection

    Cannot Communicate with the Machine with USB Connection Make sure that the machine is turned on. Check1 Make sure that the USB cable is connected properly. Check2 Connecting the Machine to the Computer Using a USB Cable to connect the USB cable properly. Do not start up IJ Network Tool while printing.

  • Page 589: Lcd Cannot Be Seen At All

    LCD Cannot Be Seen At All • If the POWER lamp is off: The machine is not powered on. Connect the power cord and press the ON button. • If the POWER lamp is lit: The LCD may be in the screen-saver mode. Press a button other than the ON button on the operation panel.

  • Page 590: An Unintended Language Is Displayed On The Lcd

    An Unintended Language Is Displayed on the LCD Select the language you want to be displayed according to the following procedure. 1. Press the Setup button, then wait for about 5 seconds. 2. Press the button twice, then press the OK button. 3.

  • Page 591: Problems With Installation/Downloading

    Problems with Installation/Downloading Cannot Install the MP Drivers Uninstalling IJ Network Tool...

  • Page 592: Cannot Install The Mp Drivers

    Cannot Install the MP Drivers Download the MP Drivers again with the Setup CD-ROM, or download the necessary applications (e.g. printer driver or scanner driver) from our website, then reinstall.

  • Page 593: Uninstalling Ij Network Tool

    • Even if IJ Network Tool is uninstalled, you can print over network or scan from the computer. However, you cannot change the network settings over network. 1. Select Applications from the Go menu of Finder, double-click Canon Utilities > IJ Network Tool, drag the Canon IJ Network Tool icon into the Trash.

  • Page 594: About Errors/Messages Displayed

    About Errors/Messages Displayed If an Error Occurs A Message for Faxing Is Displayed on the LCD A Message Is Displayed...

  • Page 595: If An Error Occurs

    If an Error Occurs When an error occurs in printing such as the machine is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. When an error occurs, a Support Code (error number) is displayed on the computer screen or the LCD. •...

  • Page 596: A Message For Faxing Is Displayed On The Lcd

    A Message for Faxing Is Displayed on the LCD If a message is displayed on the Fax standby screen, take the corresponding action described below. Message Action Auto redial The machine is waiting to redial the recipient's number because the line was busy or the recipient did not answer when you tried to send a document.
  • Page 597 Load the same size of paper as that specified by Page size, then press the OK button. • Page size is set to other than A4, Letter, LTR, or Legal: Set Page size to A4, Letter, LTR, or Legal. Changing the Paper Settings Note •...
  • Page 598 When sending a fax, resend it. If this message still appears, delete the faxes stored in the machine's memory, divide the faxes for sending, and send them again. When receiving a fax, have the sender resend the faxes. Change the The paper settings are incorrect.

  • Page 599: A Message Is Displayed

    A Message Is Displayed This section describes some of the errors or messages. Note • A Support Code (error number) is displayed on the computer or on the LCD for some error or message. For details on errors with Support Codes, refer to Support Code List.
  • Page 600 • To uninstall the Inkjet Printer/Scanner/Fax Extended Survey Program: 1. Stop the Inkjet Printer/Scanner/Fax Extended Survey Program. Changing the setting: 2. Select Applications from the Go menu of Finder, and double-click the Canon Utilities folder, then the Inkjet Extended Survey Program folder.
  • Page 601 To display the confirmation screen every time the printer usage information is sent or to resume surveying, follow the procedure below. 1. Select Applications from the Go menu of Finder, and double-click the Canon Utilities folder, then the Inkjet Extended Survey Program folder.

  • Page 602: If You Cannot Resolve The Problem

    If you cannot resolve the problem with any of the workarounds in this chapter, please contact the seller of the machine or the service center. Canon support staff are trained to be able to provide technical support to satisfy customers. Caution •...

  • Page 603: Support Code List

    Support Code List The support code appears on the LCD and the computer screen when an error occurs. "Support Code" means the error number and appears with an error message. When an error occurs, check the support code displayed on the LCD or the computer screen and take the appropriate action.
  • Page 604 • 9000 to 9ZZZ 9500 • A000 to ZZZZ B200 B201 About the support code for paper jam, you can also refer to Support Code List (When Paper Is Jammed).

  • Page 605: Support Code List (When Paper Is Jammed)

    Support Code List (When Paper Is Jammed) If the paper is jammed, remove it following the procedure appropriate for each case. Watch the movie (Windows) Watch the movie (Mac) • If you can see the jammed paper at the paper output slot: 1300 •...
  • Page 606 1300 Cause Paper is jammed in the paper output slot. Action If you can see the jammed paper at the paper output slot, remove the paper following the procedure below. Watch the movie (Windows) Watch the movie (Mac) Important • The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or the unsent fax are stored in the machine's memory.
  • Page 607 1303 • If the paper tears and you cannot remove the jammed paper from the paper output slot, remove the paper from inside the machine. Paper Is Jammed inside the Machine 2. Reload the paper, and press the machine's OK button. If you turned off the machine in step 1, all print jobs in the queue are canceled.
  • Page 608 1303 Cause Paper is jammed inside the machine at the transport unit. Action If you can see the jammed paper at the front tray, or you cannot see the paper either at the paper output slot or at the front tray, remove the paper from the transport unit. Remove the paper following the procedure below.
  • Page 609 5. Pull out the jammed paper slowly. When you pull the jammed paper, support the machine with your hand so that it does not fall down. Note • If the paper is rolled up and it is difficult to remove, grasp the edges of the paper, then remove the jammed paper.
  • Page 610 Note • After you close the transport unit, take back the machine in original position at once. 7. Plug the machine back in and turn the machine back on. 8. Reload the paper. All print jobs in the queue are canceled. Reprint if necessary. If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center.
  • Page 611 2801 Cause The document is jammed in the ADF. Action Remove the document following the procedure below. Important • The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or the unsent fax are stored in the machine's memory. Make sure if the machine completed sending or receiving all the faxes before disconnecting the power cord.
  • Page 612 5. Close the document feeder cover, then turn on the machine. When rescanning the document after clearing the error, rescan it from the first page. If you cannot remove the document or the document tears inside the machine, or if the document jam error continues after removing the document, contact the service center.

  • Page 613: Paper Is Jammed Inside The Machine

    Paper Is Jammed inside the Machine If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the transport unit, or if the jammed paper remains inside the machine, remove the paper following the procedure below.
  • Page 614 3. Make sure that the jammed paper is not under the FINE cartridge holder. If the jammed paper is under the FINE cartridge holder, move the FINE cartridge holder to the right edge or the left edge whichever is easier to remove the paper. When you move the FINE cartridge holder, hold the FINE cartridge holder and slide it slowly to the right edge or the left edge.
  • Page 615 6. Make sure that all the jammed paper is removed. If the paper is torn, a piece of paper may remain inside the machine. Check the following and remove the piece of paper if it remains. • Does the piece of paper remain under the FINE cartridge holder? •...

  • Page 616: In Other Cases

    In Other Cases Make sure of the following: Are there any foreign objects around the paper output slot? Check1 Is the paper curled? Check2 Load the paper after correcting its curl.
  • Page 617 1003 Cause The machine is out of paper, or paper does not feed. Action Reload the paper and press the machine's OK button. When you load the paper, insert the paper stack until the leading edge touches the far end of the front tray.
  • Page 618 1200 Cause The paper output cover is open. Action Close the paper output cover and wait for a while. Do not close it while you are replacing a FINE cartridge.
  • Page 619 1202 Cause The paper output cover is open. Action Close the paper output cover.
  • Page 620 1250 Cause The paper output tray is closed. Action Open the paper output tray to resume printing.
  • Page 621 1401 Cause The FINE cartridge is not installed. Action Install the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact the service center.
  • Page 622 1403 Cause The FINE cartridge cannot be recognized. Action Replace the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact the service center.
  • Page 623 1485 Cause Appropriate ink cartridge is not installed. Action Printing cannot be executed because the ink cartridge is not compatible with this machine. Install the appropriate ink cartridge. If you want to cancel printing, press the machine's Stop button.
  • Page 624 1486 Cause The FINE cartridge is not installed in the correct position. Action Make sure that each FINE cartridge is installed in the correct position.
  • Page 625 1487 Cause The FINE cartridge is not installed in the correct position. Action Make sure that each FINE cartridge is installed in the correct position.
  • Page 626 1682 Cause The FINE cartridge cannot be recognized. Action Replace the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact the service center.
  • Page 627 1684 Cause The ink cartridge cannot be recognized. Action Printing cannot be executed because the ink cartridge may not be installed properly or may not be compatible with this machine. Install the appropriate ink cartridge. If you want to cancel printing, press the machine's Stop button.
  • Page 628 Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition. Note •...
  • Page 629 1687 Cause The FINE cartridge is not installed properly. Action Open the paper output cover. When the head cover opens, push up the ink cartridge lock lever to confirm that the FINE cartridges are installed properly. After that, close the paper output cover. If the error is not resolved, remove the FINE cartridges, then install them again.
  • Page 630 1688 Cause The ink has run out. Action Replace the ink cartridge and close the paper output cover. If printing is in progress and you want to continue printing, press the machine's Stop button for at least 5 seconds with the ink cartridge installed. Then printing can continue under the ink out condition. The function for detecting the remaining ink level will be disabled.
  • Page 631 1702 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
  • Page 632 1703 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
  • Page 633 1704 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
  • Page 634 1705 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
  • Page 635 1712 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
  • Page 636 1713 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
  • Page 637 1714 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
  • Page 638 1715 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
  • Page 639 1890 Cause The protective material for the FINE cartridge holder or the tape may remain attached to the holder. Action Open the paper output cover, then confirm that the protective material or the tape does not remain attached to the FINE cartridge holder. If you find the protective material or the tape remains attached, remove it, then close the paper output cover.
  • Page 640 2100 Cause Paper larger than the paper size in the print settings is loaded. Action Check the size of the loaded paper, then press the machine's OK button. The screen to select a processing method is displayed on the LCD. Reload paper as necessary, use the button to select a processing method, then press the OK button.
  • Page 641 2101 Cause Paper smaller than the paper size in the print settings is loaded. Action Check the size of the loaded paper, then press the machine's OK button. The screen to select a processing method is displayed on the LCD. Reload paper as necessary, use the button to select a processing method, then press the OK button.
  • Page 642 2102 Cause The machine has detected that the paper has been fed aligned to one side. Action Load the paper into the center of the front tray, then slide the paper guides to align with the both edges of the paper stack. Press the machine's OK button to dismiss the error.
  • Page 643 2103 Cause The machine cannot detect the paper size. Action Press the machine's Stop button to dismiss the error, then try to print again. If this error still occurs even after printing again, set the machine not to detect the paper width by using the operation panel, the printer driver, or Remote UI.
  • Page 644 2700 Cause Possible causes include the following. • Some errors occurred while copying and a certain time passed. • Document is remained in the ADF. • Some errors occurred while scanning and the document is remained in the ADF. Action Take the corresponding actions below.
  • Page 645 2802 Cause No document in the ADF. Action Press the OK button to resolve the error, then operate again after loading documents.
  • Page 646 2803 Cause The document is too long or is jammed in the ADF. Action Press the OK button to dismiss the error. Then make sure that the document you are loading meets the machine's requirements before redoing the operation. If the document is jammed, remove the jammed document following the procedure below. •...
  • Page 647 Note • The document may not feed properly depending on the media type, or your environment, such as when the temperature and humidity are either too high or too low. In this case, reduce the number of document pages to approximately half of the loading capacity. If the document still jams, use the platen glass instead.
  • Page 648 2900 Cause Scanning the print head alignment sheet has failed. Action Press the OK button to dismiss the error, then take the actions described below. • Make sure that the print head alignment sheet is set in the correct position and orientation on the platen glass.
  • Page 649 2901 Cause Printing of the print head alignment pattern is complete and the machine is in waiting for scanning the sheet. Action Proceed to scan the printed alignment pattern. 1. Load the print head alignment sheet on the platen glass. Load the print head alignment sheet with the printed side facing down and align the mark on the upper left corner of the sheet with the alignment mark...
  • Page 650 4100 Cause The specified data cannot be printed. Action When you print the contents on CREATIVE PARK PREMIUM, confirm the message on the computer screen, make sure that genuine Canon FINE cartridges are all installed properly, then start printing again.
  • Page 651 4103 Cause Cannot perform printing with the current print settings. Action Press the machine's Stop button, to cancel printing. Then, change the print settings and print again.
  • Page 652 5011 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 653 5012 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 654 5040 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 655 5100 Cause Printer error has occurred. Action Cancel printing, turn off the machine. Then clear the jammed paper or protective material that is preventing the FINE cartridge holder from moving, and turn on the machine again. If the problem is not resolved, contact the service center. Important •...
  • Page 656 5200 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 657 5400 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 658 5B02 Cause Printer error has occurred. Action Contact the service center.
  • Page 659 5B03 Cause Printer error has occurred. Action Contact the service center.
  • Page 660 5B04 Cause Printer error has occurred. Action Contact the service center.
  • Page 661 5B05 Cause Printer error has occurred. Action Contact the service center.
  • Page 662 5B12 Cause Printer error has occurred. Action Contact the service center.
  • Page 663 5B13 Cause Printer error has occurred. Action Contact the service center.
  • Page 664 5B14 Cause Printer error has occurred. Action Contact the service center.
  • Page 665 5B15 Cause Printer error has occurred. Action Contact the service center.
  • Page 666 6000 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 667 6500 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 668 6800 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 669 6801 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 670 6900 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 671 6901 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 672 6902 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 673 6910 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 674 6911 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 675 6930 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 676 6931 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 677 6932 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 678 6933 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 679 6936 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 680 6937 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 681 6938 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 682 6939 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 683 693A Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 684 6940 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 685 6941 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 686 6942 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 687 6943 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 688 6944 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 689 6945 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 690 6946 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 691 9500 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
  • Page 692 B200 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
  • Page 693 B201 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.

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