Page 1: Online Manual
MX490 series Online Manual Read Me First Useful Functions Available on the Machine Overview of the Machine Printing Copying Scanning Faxing Troubleshooting English...
Page 2: Table Of Contents
Troubleshooting Canon Inkjet Cloud Printing Center........
Page 3 Printing with Windows RT..........97 Overview of the Machine.
Page 4 Replacing a FINE Cartridge..........154 Replacing a FINE Cartridge.
Page 5 Canon IJ Network Tool Menus........
Page 6 Canon IJ Printer Driver........
Page 7 Obtaining the Latest Printer Driver..........Delete the Unnecessary Canon IJ Printer from the Printer List..... . . 346 Before Installing the Printer Driver.
Page 8 Scanning Photos............. . 379 Scanning with Favorite Settings.
Page 9 Sending Faxes Using the Operation Panel of the Machine..... . . 500 Sending Faxes by Entering Fax/Telephone Number........501 Resending Faxes (Redialing a Busy Number).
Page 10 Other Useful Fax Functions..........558 Using the Information Services.
Page 11 Colors Are Unclear............Lines Are Misaligned.
Page 12 Scan Quality (Image Displayed on the Monitor) Is Poor....... . 658 Scanned Image Is Surrounded by Extra White Areas.
Page 13 1485..............704 1682.
Page 14 5B05..............742 5B12.
Page 15 B204..............776...
Page 16: Read Me First
In addition, Canon may suspend or stop the disclosure of this guide due to unavoidable reasons. Canon shall not be liable for any damage suffered by customers as a result of changes in or deletion of information in this guide, or suspension/stoppage of disclosure of this guide.
Page 17: Symbols Used In This Document
Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment.
Page 18: Trademarks And Licenses
• Photo Rag is a trademark of Hahnemühle FineArt GmbH. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. Note • The formal name of Windows Vista is Microsoft Windows Vista operating system.
Page 19 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License.
Page 20 their Contribution(s) with the Work to which such Contribution(s) was submitted. If You institute patent litigation against any entity (including a cross-claim or counterclaim in a lawsuit) alleging that the Work or a Contribution incorporated within the Work constitutes direct or contributory patent infringement, then any patent licenses granted to You under this License for that Work shall terminate as of the date such litigation is filed.
Page 21 goodwill, work stoppage, computer failure or malfunction, or any and all other commercial damages or losses), even if such Contributor has been advised of the possibility of such damages. 9. Accepting Warranty or Additional Liability. While redistributing the Work or Derivative Works thereof, You may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other liability obligations and/or rights consistent with this License.
Page 22: Search Tips
Enter keywords in the search window and click (Search). You can search for target pages in this guide. Entry example: "(your product's model name) load paper" Search Tips You can search for target pages by entering keywords in the search window. Note •...
Page 23 Note • The displayed screen varies depending on your product. • Searching for Application Functions Enter your application's name and a keyword for the function you want to learn about Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage"...
Page 24: Notes On Operation Explanations
Notes on Operation Explanations In this guide, most of the operations are described based on the windows displayed when OS X Mavericks v10.9 is used.
Page 25: Useful Functions Available On The Machine
Useful Functions Available on the Machine Connect Wirelessly with Ease in "Access Point Mode" Print Photos Easily Using My Image Garden Download a Variety of Content Materials Print Items with Easy-PhotoPrint+ (Web Application) Connection Methods Available on the Machine Using PIXMA Cloud Link Printing with Google Cloud Print Printing from AirPrint Compliant Device Checking Printer Information...
Page 26: Connect Wirelessly With Ease In "Access Point Mode
Connect Wirelessly with Ease in "Access Point Mode" The machine supports "access point mode" in which you can connect to the machine wirelessly from a computer or smartphone even in an environment without a wireless LAN router. Switch to "access point mode" with simple steps to enjoy scanning and printing wirelessly. When you use the machine with the access point mode, be sure to specify the access point name of the machine and the security setting in advance.
Page 27: Print Photos Easily Using My Image Garden
Print Photos Easily Using My Image Garden Organize Images Easily In My Image Garden, you can register the names of people and events to photos. You can organize photos easily as you can display them not only by folder but also by calendar, event, and person.
Page 28 Place Photos Automatically Delightful items are created easily as the selected photos are placed automatically according to the theme. Other Various Functions My Image Garden has many other useful functions. Refer to "What You Can Do with My Image Garden" for details.
Page 29: Download A Variety Of Content Materials
PREMIUM Contents can be downloaded easily via My Image Garden. Downloaded PREMIUM Contents can be printed directly with My Image Garden. To download PREMIUM Contents, make sure that genuine Canon ink tanks/ink cartridges are installed for all colors on a supported printer.
Page 30: Print Items With Easy-Photoprint+ (Web Application)
Print Items with Easy-PhotoPrint+ (Web Application) You can easily create and print personalized items such as calendars and collages, anytime and anywhere, by simply accessing Easy-PhotoPrint+ on the web from a computer or tablet. By using Easy-PhotoPrint+, you can create items in the latest environment without going through the trouble of installation.
Page 31: Connection Methods Available On The Machine
Connection Methods Available on the Machine The following connection methods are available on the machine. Wireless Connection With a wireless router Without a wireless router USB Connection Wireless Connection There are two methods for connecting the printer to your device (such as a smartphone). One method is to connect using a wireless router, and the other method is to connect without using a wireless router.
Page 32: Usb Connection
Connection without Using a Wireless Router • Connect the printer and a device without using a wireless router. Connect a device and the printer directly using the printer's access point mode function. • When establishing a connection in access point mode, Internet connection may become unavailable. In that case, web services for the printer cannot be used.
Page 33: Connection Without Using A Wireless Router (Windows Xp)
Connection without Using a Wireless Router (Windows XP) Restrictions (Appears in a new window) 1. Press the Setup button (A) on the printer. 2. Use the button (B) to select Device settings, then press the OK button. 3. Select LAN settings, then press the OK button. 4.
Page 34 6. Select SSID, then press the OK button. 7. Check SSID information in the printer screen, then press the Back button (C). You will use the SSID information in the subsequent steps. 8. Select Security protocol, then press the OK button. 9.
Page 35 12. Select the network name (SSID) you want to use, then click Connect. 13. Enter the Password (Network key), then click Connect. 14. When connection is complete, click Back until the screen below appears. Proceed with the setup.
Page 36: Restrictions
Restrictions When connecting another device while a device (such as a smartphone) is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled. Connection Using a Wired Network cannot be performed on printers that do not support a wired connection.
Page 37 • In access point mode, you can connect up to five devices at the same time. If you try to connect a sixth device while five devices are already connected, an error will appear. If an error appears, disconnect a device that does not use the printer, then configure settings again. •...
Page 38: Notice For Web Service Printing
Canon shall not be held responsible for any damages resulting from such actions. • In no event shall Canon be liable for any damages whatsoever resulting from the use of the web services.
Page 39 Copyrights and Rights of Publicity When printing from the photo sharing site: • Observe the conditions of use of the photo sharing site when you use photos on the site. • It is unlawful to reproduce or edit the copyrighted work of another person without permission from the copyright holder, except for personal use, use within the home, or other use within the limited scope as defined by the copyright.
Page 40: Using Pixma Cloud Link
Using PIXMA Cloud Link By using PIXMA Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • Print images from a photo-sharing service •...
Page 41: Using Pixma Cloud Link From Your Smartphone, Tablet, Or Computer
Using PIXMA Cloud Link from Your Smartphone, Tablet, or Computer Before Using Canon Inkjet Cloud Printing Center Preparations Before Using Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Adding a PIXMA Cloud Link User...
Page 42: Before Using Canon Inkjet Cloud Printing Center
Before Using Canon Inkjet Cloud Printing Center Canon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and allows you to perform operations such as registering and managing apps from your smartphone or tablet device, and checking the print status, print error, and ink status of the printer.
Page 43: Requirements For Canon Inkjet Cloud Printing Center Operation
Mac OS X v10.6-OS X Mavericks v10.9 Safari 5.1, 6, 7 * When you use Internet Explorer 8, the web pages may not display correctly. Canon recommends that you upgrade to Internet Explorer 9 or later, or use another browser.
Page 44: Preparations Before Using Canon Inkjet Cloud Printing Center
Preparations Before Using Canon Inkjet Cloud Printing Center To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register the user information. Print registration information from the printer 1. On the printer operation panel, select the Setup button, and then select Web service setup ->...
Page 45 Important • The operation to complete the registration should be done within 60 minutes. Access the URL on the printed page, and then enter the e-mail address and other necessary information Important • Do not use the Back button of the web browser while an operation is processing. The screen may not transition properly.
Page 46 3. Enter the E-mail address and Printer registration ID of the printer's owner, and then select OK The registration page URL is sent to the e-mail address entered. Important • There are character restrictions for the e-mail address, as shown below. •...
Page 47: User Registration
Access the URL in the e-mail, register the information, and complete the user registration 1. When an e-mail with the subject "Information on Canon Inkjet Cloud Printing Center" is sent to the e-mail address that you entered, select the URL 2.
Page 48 3. In the user information entry screen, enter your Password, and select Next Enter your password for logging in to the Canon Inkjet Cloud Printing Center. Important • There are character restrictions for the Password, as shown below. • The password must be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~).
Page 49 Important • The User Name entry field has the following character restrictions: • The user name must be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are case-sensitive) 5. Specify the Time zone setting, and select Next Select your region on the list.
Page 50 The registration is complete. A registration completion message is displayed. When you select the OK button in the message, the login screen is displayed. Enter the registered e-mail address and password, and log in to the Canon Inkjet Cloud Printing Center. Using Canon Inkjet Cloud Printing Center...
Page 51: Printing Your Printer Registration Id
Printing Your Printer registration ID To add a printer by using Canon Inkjet Cloud Printing Center, you will need a Printer registration ID. From the operation panel of this printer, print the URL of the authentication site and your Printer registration ID.
Page 52: Canon Inkjet Cloud Printing Center Window
Canon Inkjet Cloud Printing Center window This section describes the Canon Inkjet Cloud Printing Center screens that are displayed on your smartphone, tablet device, or computer. Description of the Login screen Description of the Main screen Description of the Login screen This section provides the description of the Login screen of Canon Inkjet Cloud Printing Center.
Page 53 About this service This displays the descriptions of this service. Description of the Main screen When you log in to the Canon Inkjet Cloud Printing Center, the Main screen appears. Important • With this service, the functions available to Standard user of the printer are different from those available to the printer Administrator.
Page 54 For general users, only the Select printer screen appears. Mng. printer screen (Select printer screen) For the Administrator From the Mng. printer screen, you can check* update* printer information registered to the Canon Inkjet Cloud Printing Center, copy apps, change printer names,...
Page 55 When transferring the ownership of the printer, select Clear the information saved on the printer. • Add printers (Administrator only) Select this to add printers to be used in the Canon Inkjet Cloud Printing Center. You need a Printer registration ID...
Page 56 • Although the number of printers that can be registered for one e-mail address is not limited, only up to 16 printers are guaranteed to operate. Manage users screen For the Administrator From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete users,...
Page 57 • Sort (Administrator only) This displays the screen to sort registered apps. You can use the buttons to change the display order of apps. When you finish sorting, press the Done button to confirm the order. • Latest notices* This displays the latest notices. The symbol indicates that there is a new unread notice.
Page 58 This displays the User information screen. You can change the registered e-mail address, password, language, time zone, and other settings. • Help/legal notices* The description of the Canon Inkjet Cloud Printing Center screen and various reminders are displayed. • Log out* This opens the Log out screen of the Canon Inkjet Cloud Printing Center.
Page 59 On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category. ◦ When you select , the details of the app are displayed. When you select , you can choose to register or unregister the app.
Page 60 • Properties* This screen displays the status of the printer that is currently selected. You can check how much ink is remaining or details about an error that occurred. You can also access the ink purchasing site and the Online Manual. Important •...
Page 61 When you select the Mng. printer (Select printer) button, the Mng. printer (Select printer) screen appears. For the Administrator From the Mng. printer screen, you can check* update* printer information registered to the Canon Inkjet Cloud Printing Center, copy apps, change printer names,...
Page 62 • Up to 128 characters (Uppercase and lowercase letters are differentiated.) • Delete printers (Administrator only) When you select , the printer is deleted from the Canon Inkjet Cloud Printing Center. When transferring the ownership of the printer, select Clear the information saved on the printer.
Page 63 16 printers are guaranteed to operate. (2) Manage users button When you select the Manage users button, the Manage users screen appears. For the Administrator From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete users,...
Page 64 The Registered screen lists registered apps. You can check the information of these apps or deregister them. On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category.
Page 65 • Description of displayed icons : Cannot be used because it is not yet released, not available in your region, or does not support your model. : Can be used with genuine Canon ink. • Properties* This screen displays the status of the printer that is currently selected.
Page 66 (5) Notices area This displays the latest notice. Nothing is displayed in this area if there is no notice. When you select Notice list, you can display up to 40 items. (6) Information area This display other information, including the privacy statement and other companies' licensing information.
Page 68: Using Canon Inkjet Cloud Printing Center
Using Canon Inkjet Cloud Printing Center When the user registration is completed, you can log in to the Canon Inkjet Cloud Printing Center and use the service. 1. From your PC, smartphone, or tablet, access the service login URL (http://cs.c-ij.com/) 2.
Page 69 • This is available if you are using a smartphone or tablet. Note • You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats. 1. On the Main screen, select the app to be used 2. Enter the information according to the instructions on the authentication screen, and then select Log in 3.
Page 70 4. In the displayed image list, select the image that you want to print, and then select Next 5. Make the necessary print settings, and then select Print...
Page 71 6. A print job completion message appears, and printing starts To continue printing, select Continue, and perform the operation from Step 3. To end the printing, select Apps. The screen returns to the apps list screen. Important • If a print job is not printed within 24 hours after the print job is issued, the print job will expire and cannot be printed.
Page 72: Adding A Printer
Adding a Printer With one account, you can use the Canon Inkjet Cloud Printing Center services on multiple printers. The procedure for adding a printer is as follows: 1. Print the registration information from the printer to be added 2. From the browser on your smartphone, tablet, or computer, access the authentication site 3.
Page 73 Note • When you access the service from Remote UI, the Printer registration ID is entered automatically. Printer addition is completed. If a printer added message is not displayed, follow the instructions on the displayed screen. Adding a PIXMA Cloud Link User...
Page 74: Adding A Pixma Cloud Link User
Adding a PIXMA Cloud Link User Several people can use one printer. This section describes the user addition procedure and the user privileges. Adding a user 1. On the service screen, select Manage users 2. Select Add user Note • When you select Add user, the service first checks whether the maximum number of users has been reached.
Page 75 3. Enter the e-mail address of the user to be added, and then select OK The URL for completing the registration is then sent to the entered e-mail address. 4. Access the URL reported in the e-mail 5. Read the terms displayed in the License agreement and Privacy statement screens. If you agree to the terms, select Agree.
Page 76 Enter your password for logging in to the Canon Inkjet Cloud Printing Center. Important • There are character restrictions for the Password, as shown below. • The password must be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are case-sensitive) 7.
Page 77 8. Specify the Time zone setting, and select Next Select your region on the list. If you cannot find your region on the list, select the one closest to your region. Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected. Select whether or not to apply the daylight saving time.
Page 78 An Administrator can change printer information, add and delete apps, manage users, and perform various other operations. A Standard user can check printer information and start apps. For information about the functions that each user can use, refer to the "Canon Inkjet Cloud Printing Center window". Troubleshooting Canon Inkjet Cloud Printing Center...
Page 79: Troubleshooting Canon Inkjet Cloud Printing Center
If the information is still not updated, then check that the product is connected to the Internet. If you do not receive the registration e-mail You may have entered a different e-mail address during the user registration of Canon Inkjet Cloud Printing Center.
Page 80 Internet connection, and then re-submit the print job. Printing starts on its own even if you do not do anything A third party may be able to illegally use the Canon Inkjet Cloud Printing Center services. On the printer operation panel, select the Setup button, and then select Web service setup ->...
Page 81: Printing With Google Cloud Print
Printing with Google Cloud Print The printer is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. Preparations for Printing with Google Cloud Print Printing from Computer or Smartphone with Google Cloud Print Important...
Page 82: Preparations For Printing With Google Cloud Print
Preparations for Printing with Google Cloud Print To print with Google Cloud Print, you need to get Google account and register the printer with Google Cloud Print in advance. Getting Google Account If you already have Google account, register the printer. Registering the Printer with Google Cloud Print Getting Google Account First, get your Google account in order to register the printer with Google Cloud Print.
Page 83 Registration Using Google Chrome 1. Start the Google Chrome browser on your computer, smartphone, or tablet device. Then from (Chrome menu), select Sign in to Chrome..., and log in to your Google account 2. From (Chrome menu), select Settings 3. Click Show advanced settings... to display the information. Then for Google Cloud Print, select Manage 4.
Page 84 8. Perform the authentication process using the web browser on the computer or the mobile device Access to the URL using the web browser on the computer or the mobile device and perform the authentication process following the on-screen instructions. Note •...
Page 85 3. Select Web service setup -> Connection setup -> GoogleCloudPrint -> Delete from service 4. When the confirmation screen to delete the printer is displayed, select Yes...
Page 86: Printing From Computer Or Smartphone With Google Cloud Print
Printing from Computer or Smartphone with Google Cloud Print When you send print data with Google Cloud Print, the printer receives the print data and prints it automatically if the printer is turned on. When printing from a smartphone, tablet, computer, or other external device by using Google Cloud Print, load paper into the printer in advance.
Page 87 • If you select plain paper as media type or if you select B5/A5/Legal-size as paper size, the print data is printed with border even when you select the borderless print setting. • The print results may differ from the print image depending on the print data. •...
Page 88: Printing From Airprint Compliant Device
Printing from AirPrint Compliant Device This document explains how to use AirPrint to print wirelessly from your iPad, iPhone and iPod touch to a Canon printer. AirPrint enables you to print photos, email, Web pages and documents from your Apple device directly to your printer without installing a driver.
Page 89 3. From the menu options, tap Print. 4. From Printer Options, select the model that you are using. Important • Because some app does not support AirPrint, Printer Options may not be displayed. If an app does not let you use printer options, you cannot print from that app. Note •...
Page 90: Paper Size
5. When printing a file type that has multiple pages, such as a PDF file, click Range and then click All Pages or select the range of pages to be printed. 6. For 1 Copy, click + or - to set the number of required copies. 7.
Page 91: Deleting A Print Job
Deleting a Print Job To delete a print job with AirPrint, use one of the following two methods: • From the printer: Use the operation panel to cancel the print job. • From an Apple device: Press the Home button on the Apple device twice to set the Multitasking mode, and then swipe to the right.
Page 92 Note • After you turn on the printer, it may take few minutes before the printer can communicate through a wireless LAN connection. Confirm that the printer is connected to the wireless LAN, and then try printing. • If Bonjour on the printer is disabled, AirPrint cannot be used. Check the LAN settings on the printer, and enable Bonjour.
Page 93: Checking Printer Information
You can use your smartphone, tablet, or computer to check the Printer status and execute utility functions from apps such as Canon Inkjet Print Utility and PIXMA Printing Solutions. You can also use the convenient web services presented by Canon.
Page 94 Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information. You can also connect to the ink purchase site or support page, and use Web Services. Utilities This function allows you to set and execute the printer utility functions such as cleaning. AirPrint settings This function allows you to specify the Apple AirPrint settings, such as position information.
Page 95: Online Storage Integration Function
Online Storage Integration Function The printer can integrate with online storage services such as Evernote. Integration with Online Notetaking Service "Evernote" If an Evernote client application is installed on your computer, you can import scanned images into the application and upload them to the Evernote server. The uploaded images can be browsed from other computers, smartphones, etc.
Page 96: Print Easily From A Smartphone Or Tablet With Pixma Printing Solutions
Print Easily from a Smartphone or Tablet with PIXMA Printing Solutions Use PIXMA Printing Solutions to easily print photos saved on a smartphone or tablet wirelessly. You can also receive scanned data (PDF or JPEG) directly on a smartphone or tablet without using a computer.
Page 97: Printing With Windows Rt
When the connection is complete, the Canon Inkjet Print Utility software, which allows you to specify detailed print settings, is downloaded automatically. By using Canon Inkjet Print Utility, you can check the Printer status and specify detailed print settings. (The available functions will differ depending on your usage environment and connection method.)
Page 98: Overview Of The Machine
Overview of the Machine Safety Guide Safety Precautions Regulatory and Safety Information Main Components and Basic Operations Main Components About the Power Supply of the Machine LCD and Operation Panel Entering Numbers, Letters, and Symbols Loading Paper / Originals Loading Paper Loading Originals Replacing a FINE Cartridge Replacing a FINE Cartridge...
Page 99: Safety Guide
Safety Guide Safety Precautions Regulatory and Safety Information...
Page 100: Safety Precautions
Safety Precautions Choosing a location • Do not install the machine in a location that is unstable or subject to excessive vibration. • Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.
Page 101: Regulatory And Safety Information
Regulatory and Safety Information For models containing lithium battery • Dispose of used batteries according to the local regulations. • Risk of explosion if battery is replaced by an incorrect type. IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1.
Page 102: Connection Of The Equipment
20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter. Canon U.S.A., Inc. One Canon Park Melville, New York 11747...
Page 103: In Case Of Equipment Malfunction
Manual, disconnect the equipment from the telephone line cable, turn off the power and disconnect the power cord. The telephone line cable should not be reconnected or the main power switch turned ON until the problem is completely resolved. Users should contact their local authorized Canon Facsimile Service Dealer for the servicing of equipment.
Page 104: Users In New Zealand
Pre-Installation Requirements Notice This equipment meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
Page 105: Environmental Information
If you wish to set a longer Activation Time or would like to completely deactivate the Power Save Mode, please consider that this device may then only switch to a lower energy level after a longer period of time or not at all. Canon does not recommend extending the Activation Times from the optimum ones set as default.
Page 106: Energy Star
® Energy Star ® The Energy Star programme is a voluntary scheme to promote the development and purchase of energy efficient models, which help to minimise environmental impact. ® Products which meet the stringent requirements of the Energy Star programme for both environmental ®...
Page 107: Main Components And Basic Operations
Main Components and Basic Operations Main Components About the Power Supply of the Machine LCD and Operation Panel Entering Numbers, Letters, and Symbols...
Page 108: Main Components
Main Components Front View Rear View Inside View Operation Panel...
Page 109: Front View
Front View (1) ADF (Auto Document Feeder) Load a document here. The documents loaded in the document tray are scanned automatically one sheet at a time. Loading Documents in the ADF (Auto Document Feeder) (2) operation panel Use to change the settings of the machine or to operate it. Operation Panel (3) document feeder cover Open when clearing jammed documents.
Page 110 (11) paper output tray Printed paper is ejected. (12) paper output support Pull out to support ejected paper. (13) output tray extension Open to support ejected paper. (14) paper output cover Open to replace the FINE cartridge or remove jammed paper inside the machine. (15) POWER lamp Lights after flashing when the power is turned on.
Page 111: Rear View
Rear View (1) power cord connector Plug in the supplied power cord. (2) transport unit Open when removing jammed paper. (3) telephone line jack Connect the telephone line. (4) external device jack Connect an external device such as telephone or answering machine. (5) USB port Plug in the USB cable to connect the machine with a computer.
Page 112: Inside View
Inside View (1) FINE cartridge (ink cartridges) A replaceable cartridge that integrates print head and ink tank. (2) FINE cartridge holder Install the FINE cartridges here. The color FINE cartridge should be installed into the left slot and the black FINE cartridge should be installed into the right slot.
Page 113: Operation Panel
Operation Panel (1) LCD (Liquid Crystal Display) Displays messages, menu items, and the operational status. (2) Back button Returns the LCD to the previous screen. (3) FAX button Switches the machine to the fax mode. (4) COPY button Switches the machine to the copy mode. (5) SCAN button Switches the machine to the scan mode.
Page 114 (12) Numeric buttons Used to enter numerical values such as the number of copies, as well as fax/telephone numbers and characters. (13) Tone button Switches to tone dialing temporarily if your machine is connected to a rotary pulse line. (14) Stop button Cancels operation when print, copy, scan, or fax transmission/reception job is in progress.
Page 115: About The Power Supply Of The Machine
About the Power Supply of the Machine Confirming that the Power Is On Turning the Machine On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord...
Page 116: Confirming That The Power Is On
Confirming that the Power Is On The POWER lamp is lit when the machine is turned on. Even if the LCD is off, if the POWER lamp is lit, the machine is on. Note • It may take a while for the machine to start printing immediately after you turn on the machine. •...
Page 117: Turning The Machine On And Off
Turning the Machine On and Off Turning on the machine 1. Press the ON button to turn on the machine. The POWER lamp flashes and then remains lit. Confirming that the Power Is On Note • It may take a while for the machine to start printing immediately after you turn on the machine. •...
Page 118: Notice For The Power Plug/Power Cord
Notice for the Power Plug/Power Cord Check the power plug/power cord once a month to confirm that it does not have anything unusual described below. • The power plug/power cord is hot. • The power plug/power cord is rusty. • The power plug/power cord is bent. •...
Page 119: Notice For Unplugging The Power Cord
Notice for Unplugging the Power Cord To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the POWER lamp is off. Unplugging the power cord while the POWER lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced.
Page 120: Lcd And Operation Panel
LCD and Operation Panel The mode button (A) on the operation panel allows you to switch between the copy mode, scan mode, fax mode, and setup menu screen. Pressing the Menu button (B) in the respective modes shows the menu screen to select various functions or settings.
Page 121 Select Scan contrast, press the OK button (D). Use the button (C) to change the contrast, then press the OK button (D).
Page 122: Entering Numbers, Letters, And Symbols
Entering Numbers, Letters, and Symbols Use the Numeric buttons to enter or edit such information as unit name, a recipient's name for the directory, etc. Switching the Input Mode Each time the Tone button is pressed, the input mode is switched in the following order: lowercase mode (:a), uppercase mode (:A), then numeric mode (:1).
Page 123 defëéèê DEFËÉÈÊ gh i ï í ì î GH I Ï Í Ì Î mnoñøöóòõô MNOÑØÖÓÒÕÔ pqrsþ PQRSÞ tuvüúùû TUVÜÚÙÛ wxyzý WXYZÝ *2 ~*2 . @ - _ SP # ! " , ; : ^ ` = / | ' ? $ % & + ( ) [ ] { } < > \ Switch the input mode.
Page 124: Loading Paper / Originals
Loading Paper / Originals Loading Paper Loading Originals...
Page 125: Loading Paper
Loading Paper Loading Plain Paper / Photo Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Printing Area...
Page 126: Loading Plain Paper / Photo Paper
• If you cut plain paper into small size such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) to perform trial print, it can cause paper jams. Note • We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Media Types You Can Use.
Page 127 3. Grab the right and left sides of the front cover and pull out the cassette until it stops. 4. Use the right paper guide (C) to slide both paper guides all the way out. 5. Load the paper in the center of the cassette WITH THE PRINT SIDE FACING DOWN. Push the paper stack all the way to the back of the cassette.
Page 128 6. Slide the right paper guide (C) to align the paper guides with both sides of the paper stack. Do not slide the paper guides too hard against the paper. The paper may not be fed properly. * The above figure shows the machine with the paper output tray raised. Note •...
Page 129 * The above figure shows the machine with the paper output tray raised. 7. Grab the right and left sides of the front cover and push the cassette back until the arrow ) on the front cover is aligned with the edge of the machine. After pushing the cassette back properly, the machine makes an electronic sound and the paper information registration screen is displayed on the LCD.
Page 130 9. Use the button to select the size of the loaded paper in the cassette, then press the OK button. Note • The asterisk " " will appear with the current page size and media type settings. Paper setting for Printing 10.
Page 131: Loading Envelopes
Loading Envelopes You can load Envelope DL and Envelope Com 10. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important • Printing of envelopes from the operation panel is not supported. •...
Page 132 3. Grab the right and left sides of the front cover and pull out the cassette until it stops. 4. Use the right paper guide (C) to slide both paper guides all the way out. 5. Load the envelopes in the center of the cassette WITH THE ADDRESS SIDE FACING DOWN.
Page 133 * The above figure shows the machine with the paper output tray raised. 6. Slide the right paper guide (C) to align the paper guides with both sides of the envelopes. Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly. * The above figure shows the machine with the paper output tray raised.
Page 134 After pushing the cassette back properly, the machine makes an electronic sound and the paper information registration screen is displayed on the LCD. Note • When you set the alarm to be silent in Sound control of Dev. user settings, the alarm will not beep even if the cassette is pushed back.
Page 135 10. Use the button to select the type of the loaded envelopes in the cassette, then press the OK button. 11. Pull the paper output support (H) out from the paper output tray. 12. Open the output tray extension (I). Note •...
Page 136: Media Types You Can Use
Canon genuine paper, access our website. Note • You may not be able to purchase some Canon genuine papers depending on the country or region of purchase. Paper is not sold in the US by Model Number. Purchase paper by name.
Page 137: Paper Weight
• 17 to 28 lb (64 to 105 g /m ) (plain paper except for Canon genuine paper) Do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the machine. Notes on Storing Paper •...
Page 138: Paper Load Limit
(10 sheets: Legal) (10 sheets: Legal) Envelopes 5 envelopes Canon Genuine Papers Note • We recommend that you remove the previously printed sheet from the paper output tray before continuously printing to avoid blurs and discoloration (except for High Resolution Paper <HR-101N>).
Page 139 *3 When loading paper in stacks, the print side may become marked as it is fed or paper may not feed properly. In this case, load one sheet at a time.
Page 140: Media Types You Cannot Use
• Paper that is too thin (weighing less than 17 lb (64 g /m • Paper that is too thick (plain paper weighing more than 28 lb (105 g /m ), except for Canon genuine paper) • Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing on paper smaller than A5) •...
Page 141: Printing Area
Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Envelopes...
Page 142: Printing Area
Recommended printing area : Canon recommends that you print within this area. Printable area : The area where it is possible to print. However, printing in this area can affect the print quality or the paper feed precision.
Page 143: Other Sizes Than Letter, Legal, Envelopes
Other Sizes than Letter, Legal, Envelopes Size Printable Area (width x height) 5.56 x 7.95 inches (141.2 x 202.0 mm) 8.00 x 11.38 inches (203.2 x 289.0 mm) 6.90 x 9.80 inches (175.2 x 249.0 mm) 4" x 6" (10 x 15 cm) 3.73 x 5.69 inches (94.8 x 144.4 mm) 5"...
Page 144: Letter, Legal
Letter, Legal Size Printable Area (width x height) Letter 8.00 x 10.69 inches (203.2 x 271.4 mm) Legal 8.00 x 13.69 inches (203.2 x 347.6 mm) Recommended printing area A: 1.28 inches (32.5 mm) B: 1.32 inches (33.5 mm) Printable area C: 0.12 inch (3.0 mm) D: 0.20 inch (5.0 mm) E: 0.25 inch (6.4 mm)
Page 145: Envelopes
Envelopes Size Recommended Printing Area (width x height) Envelope DL 3.88 x 7.20 inches (98.8 x 183.0 mm) Envelope Com 10 3.68 x 8.04 inches (93.5 x 204.3 mm) Recommended printing area A: 0.31 inch (8.0 mm) B: 1.14 inches (29.0 mm) C: 0.22 inch (5.6 mm) D: 0.22 inch (5.6 mm)
Page 146: Loading Originals
Loading Originals Position to Load Originals Loading Originals on the Platen Glass Loading Documents in the ADF (Auto Document Feeder) How to Load Originals for Each Function Originals You Can Load...
Page 147: Position To Load Originals
Position to Load Originals The machine has two positions to load originals: platen glass and ADF (Auto Document Feeder). Select the position to load the original according to the size, type, or usage. Originals You Can Load Loading Documents, Photos, or Book on the platen glass Loading Two or More Sheets of Document of the Same Size and Thickness in the ADF You can also load a sheet of document in the ADF.
Page 148: Loading Originals On The Platen Glass
Loading Originals on the Platen Glass 1. Open the document cover. 2. Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass. Originals You Can Load How to Load Originals for Each Function Important • Be sure to observe the following when loading the original on the platen glass. •...
Page 149: Loading Documents In The Adf (Auto Document Feeder)
Loading Documents in the ADF (Auto Document Feeder) Note • To scan a document at optimum quality, load it on the platen glass. 1. Make sure that any original has been removed from the platen glass. 2. Open the document tray. 3.
Page 150: How To Load Originals For Each Function
How to Load Originals for Each Function Load the original in the correct position according to the function to use. If you do not load the original correctly, it may not be scanned properly. Loading the Original to Be Aligned with the alignment mark •...
Page 151 ◦ select Photo for Document type and specify Auto scan(A) -Singl for Scan size to scan one original • Scan one printed photo, postcard, business card, or disc with a software application on a computer Place the original WITH THE SIDE TO SCAN FACING DOWN, with 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen glass.
Page 152: Originals You Can Load
Originals You Can Load platen glass Item Details Types of originals - Text document, magazine, or newspaper - Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) - Documents that are not suitable for the ADF Size (width x height) Max.
Page 153 • Photo or thick paper...
Page 154: Replacing A Fine Cartridge
Replacing a FINE Cartridge Replacing a FINE Cartridge Checking the Ink Status...
Page 155: Replacing A Fine Cartridge
Replacing a FINE Cartridge When remaining ink cautions or errors occur, the message will appear on the LCD to inform you of the error. Take appropriate action according to the message. A Message Is Displayed Note • For precautionary notes on handling FINE cartridges, see Notes on FINE cartridges.
Page 156 Caution • Do not hold the FINE cartridge holder to stop or move it forcibly. Do not touch the FINE cartridge holder until it stops completely. Important • The inside of the machine may be stained with ink. Be careful not to stain your hands or clothing when replacing the FINE cartridge.
Page 157 • Discard the empty FINE cartridge according to the local laws and regulations regarding disposal of consumables. 6. Take a new FINE cartridge out of its package and remove the protective tape (D) gently. Important • If you shake a FINE cartridge, ink may spill out and stain your hands and the surrounding area. Handle a FINE cartridge carefully.
Page 158 Important • Insert the FINE cartridge gently so that it does not hit the electrical contacts on the FINE cartridge holder. 8. Push the FINE cartridge in and up firmly until it snaps into place. You hear an electronic sound once.
Page 159 Important • Check if the FINE cartridge is installed correctly. • The machine cannot print unless both the color FINE cartridge and black FINE cartridge are installed. Be sure to install both cartridges. Note • When you set the alarm to be silent in Sound control of Dev. user settings, the alarm will not beep even if the FINE cartridge is attached.
Page 160 • When you start printing after replacing the FINE cartridge, the machine starts cleaning the print head automatically. Do not perform any other operations until the machine completes the cleaning of the print head. • If the print head is out of alignment, as indicated by misaligned printed ruled lines or similar symptoms, align the print head.
Page 161: Checking The Ink Status
Checking the Ink Status Checking the Ink Status with the LCD on the Machine You can also check the ink status on the computer screen. Checking the Ink Status from Your Computer...
Page 162: Checking The Ink Status With The Lcd On The Machine
Checking the Ink Status with the LCD on the Machine Note • The ink level detector is mounted on the machine to detect the remaining ink level. The machine considers as ink is full when a new FINE cartridge is installed, and then starts to detect a remaining ink level.
Page 163: Maintenance
Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine...
Page 164: When Printing Becomes Faint Or Colors Are Incorrect
When Printing Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head...
Page 165: Maintenance Procedure
Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the FINE cartridge. This can cause trouble with the FINE cartridge. Note •...
Page 166 Cleaning the Print Heads from Your Computer After cleaning the print head, print and examine the nozzle check pattern: Step1 If the problem is not resolved after performing from step 1 to step 3 twice: Clean the print head deeply. Step4 From the machine Cleaning the Print Head Deeply...
Page 167: Printing The Nozzle Check Pattern
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the FINE cartridge whose ink is low.
Page 168: Examining The Nozzle Check Pattern
Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern A or horizontal white streaks in the pattern B. C: Number of sheets printed so far If there are missing lines in the pattern A: Cleaning the print head is required.
Page 169: Cleaning The Print Head
Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. 1.
Page 170: Cleaning The Print Head Deeply
Cleaning the Print Head Deeply If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.
Page 171: Aligning The Print Head
Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace the FINE cartridge whose ink is low.
Page 172 Important • Do not touch any printed part on the print head alignment sheet. If the sheet is stained or wrinkled, it may not be scanned properly. • If the print head alignment sheet was not printed correctly, press the Stop button, then redo this procedure from the beginning.
Page 173 7. Close the document cover gently, then press the Black or Color button. The machine starts scanning the print head alignment sheet, and the print head position will be adjusted automatically. When adjusting the print head position is complete, remove the print head alignment sheet on the platen glass.
Page 174: Performing Maintenance From A Computer
Performing Maintenance from a Computer Cleaning the Print Heads from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Aligning the Print Head Position Automatically from Your Computer Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer...
Page 175: Cleaning The Print Heads From Your Computer
The procedure for cleaning the print head is as follows: Cleaning 1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 2. Click the Cleaning icon When the dialog opens, select the ink group for which cleaning is to be performed.
Page 176 3. Execute deep cleaning Make sure that the printer is on and then click OK. Click OK when the confirmation message appears. Print head deep cleaning starts. 4. Complete deep cleaning The Nozzle Check dialog opens after the confirmation message. 5.
Page 177: Use Your Computer To Print A Nozzle Check Pattern
Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility 2. Click the Nozzle Check icon The confirmation message appears. Click to display the items that you need to check before printing the nozzle check pattern.
Page 178: Aligning The Print Head
Aligning the Print Head When you perform head position adjustment, errors in the print head adjustment position are corrected and conditions such as color and line streaking are improved. If the print results appear uneven because of line shifts or other conditions, adjust the position of the print head.
Page 179: Aligning The Print Head Position From Your Computer
The procedure for performing manual print head alignment is as follows: Print Head Alignment 1. Select Custom Settings from the pop-up menu on the Canon IJ Printer Utility 2. Switch head alignment to manual Check the Align heads manually check box.
Page 180 Enter the numbers of the patterns with the least noticeable streaks in the associated boxes, and click Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks 9.
Page 181 Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks 11. Confirm the displayed message and click OK The third pattern is printed. Important •...
Page 182 Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes. (A) Least noticeable horizontal stripes (B) Most noticeable horizontal stripes Note • After head alignment is completed, you can print and check the current setting. To do so, click the Print Head Alignment icon and when the message is displayed, click Print Alignment Value.
Page 183: Aligning The Print Head Position Automatically From Your Computer
The procedure for performing automatic print head alignment is as follows: Print Head Alignment 1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility 2. Click the Print Head Alignment icon A message is displayed. 3. Load paper in the printer Load one sheet of A4 size or Letter size plain paper into the cassette.
Page 184 Note • After head alignment is completed, you can print and check the current setting. To do so, click the Print Head Alignment icon and when the message is displayed, click Print Alignment Value.
Page 185: Cleaning The Machine
Cleaning the Machine Cleaning the Exterior of the Machine Cleaning the Platen Glass and Document Cover Cleaning the ADF (Auto Document Feeder) Cleaning the Paper Feed Roller Cleaning the Inside of the Machine (Bottom Plate Cleaning)
Page 186: Cleaning The Exterior Of The Machine
Cleaning the Exterior of the Machine Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning. Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. •...
Page 187: Cleaning The Platen Glass And Document Cover
Cleaning the Platen Glass and Document Cover Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. • The power cannot be turned off while the machine is sending or receiving a fax, or when unsent faxes are stored in the machine's memory.
Page 188: Cleaning The Adf (Auto Document Feeder)
Cleaning the ADF (Auto Document Feeder) Be sure to use a soft, clean, lint-free and dry cloth to clean the ADF (Auto Document Feeder). Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. •...
Page 189 3. With the clean cloth, wipe off any paper dust from the inside of the document feeder cover (A). 4. Wipe the glass of the ADF (B) and the inner side of the document feeder cover (white area) (C) gently. Make sure not to leave any residue, especially on the glass surface.
Page 190: Cleaning The Paper Feed Roller
Cleaning the Paper Feed Roller If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary.
Page 191: Cleaning The Inside Of The Machine (Bottom Plate Cleaning)
Cleaning the Inside of the Machine (Bottom Plate Cleaning) Remove stains from the inside of the machine. If the inside of the machine becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper.
Page 192 6. Press the Setup button, use the button to select Maintenance, then press the OK button. LCD and Operation Panel 7. Use the button to select Bottom cleaning, then press the OK button. The paper cleans the inside of the machine as it feeds through the machine. Check the folded parts of the ejected paper.
Page 193: Changing The Machine Settings
Changing the Machine Settings Changing Machine Settings from Your Computer Changing the Machine Settings on the LCD...
Page 194: Changing Machine Settings From Your Computer
Changing Machine Settings from Your Computer Checking the Ink Status from Your Computer Registering a Changed Printing Profile Setting the Ink Cartridge to be Used Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...
Page 195: Checking The Ink Status From Your Computer
You can check the remaining ink level and the FINE cartridge types for your model. 1. Select Ink Level Information from the pop-up menu on the Canon IJ Printer Utility An illustration of the ink types and their status is displayed.
Page 196: Registering A Changed Printing Profile
Registering a Changed Printing Profile You can name and register the printing profile you made in the Print Dialog. The registered printing profile can be called up from Presets to be used. You can also delete the unnecessary printing profile. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1.
Page 197 In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears, select the name of the printing profile to be deleted. 2. Delete the printing profile Click Delete, and click OK. The selected printing profiles will be deleted from Presets.
Page 198: Setting The Ink Cartridge To Be Used
The procedure for specifying the FINE cartridge is as follows: 1. Select Ink Cartridge Settings from the pop-up menu on the Canon IJ Printer Utility 2. Select the FINE cartridge to be used Select the FINE cartridge you use for printing, and click Apply.
Page 199: Managing The Printer Power
The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the printer driver. 1. Select Power Settings from the pop-up menu on the Canon IJ Printer Utility 2. Execute power off Click Power Off, and when the confirmation message appears, click OK.
Page 200 Important • In the following cases, you can set Auto Power Off but the power will not be turned off automatically. • When you use the printer by connecting it to a network • When you use the printer by connecting it to a telephone line via a modular cable...
Page 201: Reducing The Printer Noise
The procedure for using the quiet mode is as follows: 1. Select Quiet Settings from the pop-up menu on the Canon IJ Printer Utility Note • If the computer is unable to communicate with the printer, a message may be displayed because the computer cannot access the function information that was set on the printer.
Page 202 Make sure that the printer is on and click Apply. Click OK when the confirmation message appears. The settings are enabled hereafter. Note • The effects of the quiet mode may be less depending on the print quality settings.
Page 203: Changing The Printer Operation Mode
• Using this function slows down the print speed. Align heads manually Usually, the Print Head Alignment function of Test Print on the pop-up menu in the Canon IJ Printer Utility is set to automatic head alignment, but you can change it to manual head alignment.
Page 204: Changing The Machine Settings On The Lcd
Changing the Machine Settings on the LCD Changing the Machine Settings on the LCD Fax settings Output settings LAN settings Dev. user settings Firmware update Cassette settings Reset setting About Quiet setting Using the Machine with the Access Point Mode...
Page 205: Changing The Machine Settings On The Lcd
Changing the Machine Settings on the LCD This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Extended copy amt. as an example. Note • The * (asterisk) on the LCD indicates the current setting. Make sure that the machine is turned on.
Page 206: Fax Settings
Fax settings This section describes the setting items in Fax settings. Easy setup TEL no. registration FAX user settings Adv. FAX settings Auto print settings Security control Note • Before changing the settings, you can confirm the current settings by printing USER'S DATA LIST. Summary of Reports and Lists Easy setup The machine must be set up depending on your telephone line and use of the faxing function.
Page 207 • TEL line auto select (China only) If you select ON, the telephone line type is selected automatically. If you select OFF, you can select the telephone line type manually. Setting the Telephone Line Type Adv. FAX settings • Auto redial Enables/disables automatic redialing.
Page 208 Selects whether to receive faxes in Error Correction Mode (ECM). Transmission/Reception of Faxes Using ECM ◦ TX start speed Selects the fax transmission speed. The following settings are available. 33600 bps/14400 bps/9600 bps/4800 bps The * (asterisk) on the LCD indicates the current setting. The fax transmission start speed will be faster as the value is bigger.
Page 209 Summary of Reports and Lists • TX report Selects whether to print TX REPORT/ERROR TX REPORT automatically after sending a fax. If you print the report, select Print error only or Print for each TX. If you select Print error only or Print for each TX, you can specify the print setting that the first page of the fax is printed along with the report.
Page 210: Output Settings
Output settings • Prevent abrasion Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality. • Extended copy amt. Selects the amount of image that extends off the paper when copying in Borderless (full).
Page 211: Lan Settings
LAN settings • Change LAN Enables/disables either wireless LAN or access point mode. • Wireless LAN setup If your wireless router is compatible with WPS, set up wireless LAN following the on-screen instructions. If not, select one of the setup methods below. ◦...
Page 212 Note • You cannot use the same printer name as that already used for other LAN connected devices. • You cannot use a hyphen for the initial or last character of the printer name. ◦ TCP/IP settings Performs IPv4 or IPv6 setting. ◦...
Page 213: Dev. User Settings
Dev. user settings • Date/time setting Sets the current date and time. Setting the Sender Information Important • If a power failure occurs or you unplug the power cord, the date/time settings will be reset. • Date display format Sets the format of dates displayed on the LCD and printed on sent faxes. •...
Page 214 • Device info sending Selects whether you will send the printer usage information to Canon server. The information sent to Canon will be utilized to develop better products. Select ON to send the printer usage information to Canon server. • Auto power off The machine turns off automatically if no operation is made or no printing data is sent to the machine for a specified period of time.
Page 215: Firmware Update
Firmware update You can update the firmware of the machine, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server. Note • Only Current version is available when LAN inactive is selected for Change LAN in LAN settings. •...
Page 216: Cassette Settings
Cassette settings By registering the paper size and the media type loaded in the cassette, you can prevent the machine from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings. For details: Paper setting for Printing •...
Page 217: Reset Setting
Reset setting Returns all settings you made to the machine back to the default. However, some data may not be changed, depending on the current usage state of your machine. Important • Depending on the setting item, it is necessary to perform connection or setup again after you have returned the setting back to the default.
Page 218: About Quiet Setting
About Quiet setting Enables this function on the machine if you want to reduce the operating noise, such as when printing at night. In addition, you can specify the time range to reduce the operating noise. Important • Set the current date and time in advance. Setting the Sender Information Follow the procedure below to perform setting.
Page 219: Using The Machine With The Access Point Mode
Using the Machine with the Access Point Mode By using the machine as an access point in an environment that does not have wireless router, or by using the machine as an access point temporarily in an environment that has wireless router, you can connect the machine to an external device such as a computer or a smartphone and print/scan from them.
Page 220 Printing/Scanning with the Access Point Mode Print/Scan with the access point mode following the procedure below. 1. Connect an external device such as a computer or a smartphone to the machine via wireless LAN. Perform wireless LAN settings with your external device, then assign the access point name (SSID) specified for the machine as a destination.
Page 221 2. Press the Setup button. The Setup menu screen is displayed. 3. Use the button to select Device settings, then press the OK button. The Device settings screen is displayed. 4. Use the button to select LAN settings, then press the OK button. 5.
Page 222: Information About Network Connection
Information about Network Connection Useful Information about Network Connection...
Page 223: Useful Information About Network Connection
Useful Information about Network Connection Default Values Set at Factory (Network) Connecting the Machine to the Computer Using a USB Cable When Detecting the Printers Have the Same Name Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN Printing Out Network Setting Information...
Page 224: Default Values Set At Factory (Network)
Enable/disable WSD Active Timeout setting 1 minute Enab./disab. Bonjour Active Service name (Bonjour settings) Canon MX490 series LPR setting Active DRX setting Active ("XXXXXX" is the last six digits of MAC address of the machine.) Default Values of the Access Point Mode...
Page 225: Connecting The Machine To The Computer Using A Usb Cable
Connecting the Machine to the Computer Using a USB Cable Connect the machine and the computer using a USB cable as the illustration below. The USB port is located on the rear of the machine.
Page 226: When Detecting The Printers Have The Same Name
When Detecting the Printers Have the Same Name When the printer is detected, you may see multiple printers of the same name on the detection result screen. The printer names on the screen are displayed with the MAC address added at the end of the names or displayed as the printer name specified by Bonjour.
Page 227: Connecting To Other Computer With Lan/Changing The Connection Method From Usb To Lan
Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN To add the computer connecting the machine with LAN or to change the connection method between the machine and the computer from USB to LAN, perform setup according to the instructions on our website. Connecting to Other Computer with LAN To add the computer connecting the machine with LAN, perform setup according to the instructions on our website.
Page 228: Printing Out Network Setting Information
Printing Out Network Setting Information You can print out the current network settings of the machine. Important • This print out contains valuable information about your computer. Handle it with care. Make sure that the machine is turned on. Load a sheet of A4 or Letter-sized plain paper. 3.
Page 229 Subnet Mask Subnet Mask XXX.XXX.XXX.XXX IPv6 IP Address *2 Selected IP Address (IPv6) XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IPv6 Default Gateway *2 Default Gateway (IPv6) XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Subnet Prefix Length *2 Subnet Prefix Length IPsec *3 IPsec setting Active Security Protocol *3 Method of the Security Protocol ESP/ESP &...
Page 230: About Network Communication
About Network Communication Changing and Confirming Network Settings Appendix for Network Communication...
Page 231: Changing And Confirming Network Settings
Changing and Confirming Network Settings IJ Network Tool Canon IJ Network Tool Screen Canon IJ Network Tool Menus Changing the Settings in the Wireless LAN Sheet Changing the WEP Detailed Settings Changing the WPA/WPA2 Detailed Settings Changing the Settings in the Wired LAN Sheet...
Page 232: Ij Network Tool
• Do not print when IJ Network Tool is running. • If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
Page 233: Canon Ij Network Tool Screen
Canon IJ Network Tool Screen This section describes the items displayed on the Canon IJ Network Tool screen. 1. Utilities Modifies the settings of the machine. Select to change the network name (SSID) settings. Setup Sets up the machine. If you setup the machine from scratch, connect your computer and the machine with a USB cable.
Page 234 4. Configuration... Enabled when Utilities is selected. Click to display the Configuration screen to configure settings of the selected printer. Note • This item has the same function as Configuration... in the Settings menu.
Page 235: Canon Ij Network Tool Menus
• If the printer is being used from another computer, a screen is displayed informing you of this condition. Note • This item has the same function as Update in the Canon IJ Network Tool screen. Network Information Displays the Network Information screen to confirm the network settings of the printer.
Page 236 Set up printer's access point mode... You can change the access point mode settings. Perform settings following the message on the screen. If you change the Encryption Method: setting and the Password: setting, on the Set up printer's access point mode screen, the changed settings are applied to the printer settings. Note •...
Page 237: Changing The Settings In The Wireless Lan Sheet
Changing the Settings in the Wireless LAN Sheet To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
Page 238 Access point mode Connects external wireless communication devices (e.g. computers, smartphones, or tablets) to the printer using it as an access point (wireless router). Note • When Access point mode is displayed on Network Type:, you cannot change the settings on the Wireless LAN sheet or the Admin Password sheet.
Page 239 Use WPA/WPA2 Transmission is encrypted using a network key you specified. The security has been strengthened more than WEP. If a network key has not been set, the Authentication Type Confirmation screen is displayed automatically. To change network key settings before, click Configuration... to display the WPA/WPA2 Details screen.
Page 240 Note • Signal strength is displayed as follows. : Good : Fair : Poor • Type of encryption is displayed as follows. Blank: No encryption WEP: WEP is set WPA/WPA2: WPA/WPA2 is set 2. Refresh Click to update the list of wireless routers when your target wireless router is not detected. If the target wireless router is set to a closed network (the stealth mode), click Cancel to return to the previous screen and enter the network name (SSID) in Network (SSID).
Page 241: Changing The Wep Detailed Settings
Changing the WEP Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
Page 242 2. Key Length: Select either 64 bit or 128 bit. 3. Key Format: Select either ASCII or Hex. 4. Key ID: Select the Key ID (index) set to the wireless router. Note • When the printer is connected to an AirPort Base Station via a LAN: When the printer is connected to an AirPort Base Station via a LAN, confirm the settings in Wireless Security of AirPort Utility.
Page 243: Changing The Wpa/Wpa2 Detailed Settings
Changing the WPA/WPA2 Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
Page 244 Note • This machine supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2- Personal).
Page 245: Changing The Settings In The Wired Lan Sheet
Changing the Settings in the Wired LAN Sheet Note • This screen is not available depending on the printer you are using. • Enable the wired LAN setting of the printer to change the settings in the Wired LAN sheet. Start up IJ Network Tool.
Page 246: Changing The Settings In The Admin Password Sheet
Changing the Settings in the Admin Password Sheet Note • You cannot change the settings when using the access point mode. Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Click the Configuration... button. 4. Click the Admin Password button. The Admin Password sheet is displayed.
Page 247 A screen is displayed asking you for confirmation before the settings are sent to the printer. If you click OK, the settings are sent to the printer and the Transmitted Settings screen is displayed. Enter Password Screen The following screen is displayed if an administrator password is set to the printer. •...
Page 248: Monitoring Wireless Network Status
Monitoring Wireless Network Status Note • This screen is not available depending on the printer you are using. • When using the machine over the wired LAN, you cannot monitor network status. Start up IJ Network Tool. 2. Select the printer in Printers:. 3.
Page 249 The wireless connection may use the same frequency band as microwave ovens and other sources of radio interference. Try to keep the printer and the wireless router away from such sources. • Check if the radio channel of the wireless router is close to that of other wireless routers nearby.
Page 250: Initializing The Network Settings Of The Machine
Note • You can change the network settings of the printer using IJ Network Tool with USB connection after initializing the LAN settings. To change the network settings using Canon IJ Network Tool, enable wireless LAN in advance.
Page 251: Viewing The Modified Settings
Viewing the Modified Settings The Confirmation screen is displayed after you modified the printer settings on the Configuration screen. When you click OK on the Confirmation screen, the following screen is displayed for confirming the modified settings. 1. Settings: A list of changes made in the Configuration screen is displayed.
Page 252: Appendix For Network Communication
Appendix for Network Communication Using the Card Slot over a Network About Technical Terms Restrictions...
Page 253: Using The Card Slot Over A Network
Using the Card Slot over a Network Note • This function is not available depending on the printer you are using. To confirm whether this function is available with your printer, refer to List of Function for Each Model. Mounting the Card Slot as the Network Drive Restrictions on Card Slot Use over a Network Mounting the Card Slot as the Network Drive The card slot must be mounted to use it over a network.
Page 254 • The card slot can be shared by multiple computers, if the machine is connected to a network. Multiple computers can read files from a memory card in the card slot at the same time. • If your computer joins a domain, the card slot may not be mounted as the network drive. •...
Page 255: About Technical Terms
About Technical Terms In this section, technical terms used in the manual are explained. • Access point mode The machine is used as a wireless router to connect external wireless communication devices (e.g. computers, smartphones, or tablets) in an environment where no wireless router is available. You can connect up to 5 devices to the machine using the access point mode.
Page 256 • Authentication Method The method that a wireless router uses to authenticate a printer through a wireless LAN. The methods are agreeable each other. When using WEP as an encryption method, the authentication method is able to fix to Open System or Shared Key.
Page 257 • Firewall It is a system that prevents an unlawful computer access in the network. To prevent, you can use the firewall function of a broadband router, the security software installed in the computer, or operation system for computer. • IEEE 802.11b International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to 11 Mbps.
Page 258 • Key Length Length of the WEP key. Select either 64 bits or 128 bits. Longer key length allows you to set a more complex WEP key. • Link Quality The status of the connection between the wireless router and the printer excluding noise (interference) is indicated with a value from 0 to 100%.
Page 259 • Router A relay device to connect to another network. • Signal Level The strength of the signal received by the printer from the wireless router is indicated with a value from 0 to 100%. • SSID Unique label for wireless LAN. It is often represented such as a network name or a wireless router name.
Page 260 • USB Serial interface designed to enable you to "hot-swap" devices, i.e., by plugging and unplugging them without turning off the power. • WEP/WEP Key An encryption method employed by IEEE 802.11. Shared security key used to encrypt and decrypt data sent over wireless networks.
Page 261 This encrypted key is used to perform WPA2 Personal authentication. The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value. • WPS (Wi-Fi Protected Setup) WPS is a standard for easy and secure establishment of a wireless network. There are 2 primary methods used in the Wi-Fi Protected Setup: PIN entry: a mandatory method of setup for all WPS certified devices Push button configuration (PBC): an actual push button on the hardware or through a simulated push...
Page 262: Restrictions
Restrictions If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should set a network key (WEP or WPA/WPA2) to the wireless router to encrypt wireless transmission. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed.
Page 263: Tips For Ensuring Optimal Printing Quality
Tips for Ensuring Optimal Printing Quality Useful Information about Ink Key Points to Successful Printing Be Sure to Check Paper Settings before Printing Be Sure to Set Cassette Paper Information after Loading Paper Canceling a Print Job Storing Printed Images Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Machine...
Page 264: Useful Information About Ink
Useful Information about Ink How is ink used for various purposes other than printing? Ink may be used for purposes other than printing. Ink is not only used for printing, but also for cleaning the print head to maintain the optimal printing quality. The machine has the function to automatically clean the ink jet nozzles to prevent clogging.
Page 265: Key Points To Successful Printing
Key Points to Successful Printing Check the machine status before printing! • Is the print head OK? If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check pattern to check the print head. Maintenance Procedure •...
Page 266: Be Sure To Check Paper Settings Before Printing
Be Sure to Check Paper Settings before Printing Before printing, make paper settings in the operation panel or the computer screen. There are various types of paper, such as paper with a special surface coating for printing photos at optimal quality and paper suitable for documents.
Page 267: Be Sure To Set Cassette Paper Information After Loading Paper
Be Sure to Set Cassette Paper Information after Loading Paper When you insert a cassette into the machine after loading paper, the screen for setting the type and size of paper is displayed. Set the cassette paper information according to the type and size of loaded paper. To prevent incorrect printing, this machine has a function that detects whether the information set for the paper loaded in the cassette matches the paper settings.
Page 268: Canceling A Print Job
Canceling a Print Job Never press the ON button! If you press the ON button while printing is in progress, the print data sent from the computer queues in the machine and you may not be able to continue to print. Press the Stop button to cancel printing.
Page 269: Storing Printed Images
Storing Printed Images Store printed images in albums, clear photo sleeves, or glass frames to protect them from direct exposure to air. Note • Storing printed images without sufficient drying may cause blurring or discoloration.
Page 270: Key To Enjoying Consistent Printing Quality
Key to Enjoying Consistent Printing Quality The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Note • Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or paint- stick, or bleed if water or sweat comes in contact with the printed area.
Page 271: Precautions For Safe Transport Of The Machine
Precautions for Safe Transport of the Machine When relocating the machine, make sure of the following. Important • Pack the machine in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport. •...
Page 273: Legal Limitations On Use Of Your Product And Use Of Images
Legal Limitations on Use of Your Product and Use of Images It may be unlawful to make copies of, scan, print, or use reproductions of the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction. •...
Page 274: Specifications
Approx. 435 (W) x 295 (D) x 189 (H) mm * With the Front Cover retracted. Weight Approx. 13.0 lb (Approx. 5.9 kg) * With the FINE Cartridges installed. Canon FINE Cartridge Total 1280 nozzles (BK 320 nozzles, C/M/Y each 320 nozzles)
Page 275: Copy Specifications
(Automatic fallback) Transmission speed Black: Approx. 3 seconds/page at 33.6 kbps (Based on ITU-T No.1 chart for US specifications and Canon FAX Standard chart No.1 for others, both in standard mode.) Color: Approx. 1 minute/page at 33.6 kbps (Based on Canon COLOR FAX TEST SHEET.)
Page 276: Network Specifications
3 levels Memory Transmission/reception: approx. 50 pages (Based on ITU-T No.1 chart for US specifications and Canon FAX Standard chart No.1 for others, both in standard mode.) Fax resolution Black Standard: 203 pels/inch x 98 lines/inch (8 pels/mm x 3.85 lines/mm) Black Fine, Photo: 203 pels/inch x 196 lines/inch (8 pels/mm x 7.70 lines/mm)
Page 277 The necessary amount of hard disk space may be changed without notice. Display XGA 1024 x 768 Other Supported OS Some functions may not be available with each OS. Refer to the Canon web site for details on operation with iOS, Android, and Windows RT. Mobile Printing Capability Apple AirPrint...
Page 278 • In an in-house network environment, the 5222 port must be open. Contact the network administrator for details. Information in this guide is subject to change without notice.
Page 279: About The Administrator Password
About the Administrator Password An administrator password "canon" is already specified for the printer at the time of purchase. Important • For security reasons, it is recommended to change the password before you use the printer. • You can change the password using one of the tools below. (Some tools may not be available depending on the printer you are using.)
Page 280: List Of Function For Each Model
List of Function for Each Model MG series MX series MB series E series P series iP series iX series iB series PRO series MG series Model name Card slot MG7530F ✓ MG7500 ✓ MG7100 ✓ MG6730 ✓ MG6600 ✓ MG6500 ✓...
Page 281 MB series Model name Card slot MB5300 – MB5000 – MB2300 – MB2000 – E series Model name Card slot E610 – E560 – E480 – E460 – E400 – P series Model name Card slot P200 – iP series Model name Card slot iP8700 –...
Page 282 PRO-10S –...
Page 283: Printing
Printing Printing from a Computer Printing Using the Operation Panel of the Machine Paper setting for Printing...
Page 284: Printing From A Computer
Printing from a Computer Printing with Application Software that You are Using (Printer Driver)
Page 285: Printing With Application Software That You Are Using (Printer Driver)
Printing with Application Software that You are Using (Printer Driver) Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Updating the Printer Driver...
Page 286: Printing With Easy Setup
Printing with Easy Setup The simple setup procedure for carrying out appropriate printing on this printer is as follows: Check that the printer is turned on Load paper on the printer 3. Select the printer Select your model from the Printer list in the Print Dialog.
Page 287 5. Select Quality & Media from the pop-up menu 6. Select the media type For Media Type, select the same paper type loaded in the printer. 7. Select the print quality For Print Quality, select High, Standard, or Draft according to your purpose.
Page 288 Important • The print quality settings that can be selected may differ depending on a printing profile. 8. Complete the setup Click Print. When you execute print, the document will be printed in accordance with the type and size of the media. Important •...
Page 289 • Paper Settings on the Printer Driver and the Printer (Paper Size)
Page 290: Paper Settings On The Printer Driver And The Printer (Media Type)
Glossy Photo Paper Glossy Matte Photo Paper <MP-101> Matte Photo Paper Matte Canon genuine papers (Business Letter Printing) Cassette paper information registered Media name <Model No.> Media Type in the printer driver on the printer High Resolution Paper <HR-101N> High Resolution Paper...
Page 291: Paper Settings On The Printer Driver And The Printer (Paper Size)
Paper Settings on the Printer Driver and the Printer (Paper Size) When you use this printer, selecting a paper size that matches the print purpose will help you achieve the best print results. You can use the following paper sizes on this printer. Paper Size in the printer driver Cassette paper information registered on the printer US Letter Letter...
Page 292: Various Printing Methods
Various Printing Methods Setting the Number of Copies and Printing Order Setting the Stapling Margin Execute Borderless Printing Scaling the Printing to Fit the Paper Size Scaled Printing Page Layout Printing Setting Paper Dimensions (Custom Size)
Page 293: Setting The Number Of Copies And Printing Order
Setting the Number of Copies and Printing Order Collate pages + Reverse Collate pages + Normal Reverse The procedure for specifying the number of copies and printing order is as follows: 1. Specify the number of copies to be printed Specify the number of copies to print from the Copies in the Print Dialog.
Page 294 5. Complete the setup Click Print. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver.
Page 295: Setting The Stapling Margin
Setting the Stapling Margin The procedure for setting the margin width and the staple side is as follows: 1. Select Margin from the pop-up menu on the Print Dialog 2. Set the margin width and the staple side If necessary, set the Margin width, and select a stapling position from the Stapling Side list. Note •...
Page 296: Execute Borderless Printing
Execute Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing.
Page 297 Important • When the Amount of Extension slider is set to the rightmost position, the back side of the paper may become smudged. 4. Complete the setup Click Print. When you execute print, the data is printed without any margins on the paper. Important •...
Page 298 Note • When the Amount of Extension slider is set to the leftmost position, image data will be printed in the full size.
Page 299: Scaling The Printing To Fit The Paper Size
Scaling the Printing to Fit the Paper Size The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be used is as follows: 1. Check the paper size Check that the Paper Size in the Print Dialog is the same as the paper size that you set in the application software.
Page 300 Click Print. When you execute print, the document will be enlarged or reduced to fit to the page size.
Page 301: Scaled Printing
Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Select the printer In the Page Setup Dialog, select your model name from the Format For list. 2. Set scaled printing Specify the scaling factor in the Scale box, and click OK. Note •...
Page 302: Page Layout Printing
Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Select Layout from the pop-up menu in the Print Dialog 2.
Page 303 4. Complete the setup Click Print. When you execute print, the specified number of pages will be arranged on each sheet of paper in the specified order.
Page 304: Setting Paper Dimensions (Custom Size)
Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Paper Size menu. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: 1.
Page 305 Printing." For details about the cassette paper information to be registered on the printer, see the following: • Paper Settings on the Printer Driver and the Printer (Media Type) • Paper Settings on the Printer Driver and the Printer (Paper Size)
Page 306: Changing The Print Quality And Correcting Image Data
Changing the Print Quality and Correcting Image Data Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Adjusting Color Balance...
Page 307: Setting The Print Quality Level (Custom)
Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2.
Page 308: Printing A Color Document In Monochrome
Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Set grayscale printing Check the Grayscale Printing check box. 3.
Page 309: Specifying Color Correction
You can specify the color correction method suited to the type of document to be printed. Normally, the printer driver adjusts the colors by using Canon Digital Photo Color so that data is printed with color tints that most people prefer.
Page 310 Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver)
Page 311: Optimal Photo Printing Of Image Data
Adjusting Colors with the Printer Driver Describes the procedure for printing by using the color correction function of the printer driver. • To print using Canon Digital Photo Color The printer prints data with color tints that most people prefer, reproducing colors of the original image data and producing three-dimensional effects and high, sharp contrasts.
Page 312: Adjusting Colors With The Printer Driver
You can specify the color correction function of the printer driver to print with color tints that most people prefer through the use of Canon Digital Photo Color. When printing from an application software that can identify ICC profiles and allows you to specify them, use a printing ICC profile in the application software, and select settings for color management.
Page 313: Printing With Icc Profiles (Specifying An Icc Profile From The Application Software)
Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) When you print from Adobe Photoshop, Canon Digital Photo Professional, or any application software that can identify input ICC profiles and allows you to specify such profiles, printer uses the color management system (ColorSync) built-into Mac OS when printing.
Page 314 Adjusting Brightness Adjusting Intensity Adjusting Contrast...
Page 315: Printing With Icc Profiles (Specifying An Icc Profile From The Printer Driver)
Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Print from an application software that cannot identify or specify input ICC profiles by using the color space of the input ICC profile (sRGB) found in the data. 1.
Page 316: Adjusting Color Balance
Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly.
Page 317 Click Print. When you execute print, the document is printed with the adjusted color balance. Important • When the Grayscale Printing check box is checked for Quality & Media, the color balance (Cyan, Magenta, Yellow) appear grayed out and are unavailable. •...
Page 318: Adjusting Brightness
Adjusting Brightness You can change the brightness of the overall image data during printing. This function does not change pure white or pure black but it changes the brightness of the intermediate colors. The following sample shows the print result when the brightness setting is changed. Light is selected Normal is selected Dark is selected...
Page 319 Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast...
Page 320: Adjusting Intensity
Adjusting Intensity You can dilute (brighten) or intensify (darken) the colors of the overall image data during printing. The following sample shows the case when the intensity is increased so that all colors become more intense when the image data is printed. No adjustment Higher intensity The procedure for adjusting intensity is as follows:...
Page 321 Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast...
Page 322: Adjusting Contrast
Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
Page 323 Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity...
Page 324: Overview Of The Printer Driver
Page Setup Dialog Print Dialog Quality & Media Color Options Borderless Printing Margin Canon IJ Printer Utility Opening the Canon IJ Printer Utility Maintenance of this Printer Display the Printing Status Screen Deleting the Undesired Print Job Instructions for Use (Printer Driver)
Page 325: Canon Ij Printer Driver
Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.
Page 326: How To Open The Printer Driver Setup Window
How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software you are using. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software Page Setup Dialog opens.
Page 327: Page Setup Dialog
Page Setup Dialog In the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in the printer or the scaling ratio. To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application software.
Page 328: Print Dialog
Print Dialog In the Print dialog, you can set paper type and print quality to start printing. To open the Print dialog, you typically select Print... from the File menu of your application software. Printer Select the model to be used for printing. When you click Add Printer..., a dialog for specifying the printer opens.
Page 329 Color Matching You can select the color correction method. Paper Handling You can set the pages to be printed on paper and the print order. Cover Page You can output cover pages both before and after a document. Quality & Media You can set basic print settings that match the printer.
Page 330: Quality & Media
Quality & Media This dialog allows you to create a basic print setup in accordance with the paper type. Unless special printing is required, normal printing can be performed just by setting the items in this dialog. Media Type Select the type of media to be used. You must select the type of media actually loaded in the printer.
Page 331 Related Topics Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome...
Page 332: Color Options
Color Options This dialog allows you to adjust the print color as you like. If the color of the printed image is not as expected, adjust the properties in the dialog and retry printing. The adjustments made here do not affect the colors of the original print data unlike application software dedicated to image processing.
Page 333 Brightness Select the brightness of printed images. You cannot change the levels of pure white and black. You can change the contrast of the colors between white and black. Intensity Select this method to adjust the overall density of your print. To increase the overall intensity, drag the slider to the right.
Page 334: Borderless Printing
Borderless Printing This dialog allows you to adjust the amount of the document that extends off the paper when borderless printing is performed. Amount of Extension Use the Amount of Extension slider to adjust the amount of the document that extends off the paper. Moving the slider to the right makes the amount larger and moving the slider to the left makes the amount smaller.
Page 335: Margin
Margin This dialog allows you to set the stapling side and amount of margin for stapling multiple sheets of paper. Margin Specify the amount of margin space for stapling the paper. Enter a value between 0 inch (0 mm) to 1.2 inches (30 mm).
Page 336: Canon Ij Printer Utility
The Canon IJ Printer Utility allows you to perform printer maintenance or change the settings of the printer. What You Can Do with the Canon IJ Printer Utility You can switch between pages in Canon IJ Printer Utility by the pop-up menu. You can choose one of the following items from the pop-up menu.
Page 337 Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Setting the Ink Cartridge to be Used Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...
Page 338: Opening The Canon Ij Printer Utility
Opening the Canon IJ Printer Utility To open the Canon IJ Printer Utility, follow the steps below. 1. Open System Preferences, and select Printers & Scanners (Print & Scan) 2. Start the Canon IJ Printer Utility Select your model from the printer list, and click Options & Supplies..
Page 339: Maintenance Of This Printer
Maintenance of this Printer Cleaning the Print Heads from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Setting the Ink Cartridge to be Used Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...
Page 340: Display The Printing Status Screen
Display the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen • If the print data has been sent to the printer The printing status screen opens automatically. To display the printing status screen, click the (the printer icon) displayed on the Dock.
Page 341 Deletes the specified print job. Stops printing the specified document. Resumes printing the specified document. Displays the print job information. Stops printing all documents. Displayed only when printing of all documents is being stopped, and resumes printing all documents. Note •...
Page 342: Deleting The Undesired Print Job
Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Printers & Scanners (Print & Scan) 2.
Page 343: Instructions For Use (Printer Driver)
Notes on Adding a Printer • If you will be installing the Canon printer driver on Mac OS and using the printer through a network connection, you can select Bonjour or Canon IJ Network in the Add (Add Printer) dialog.
Page 344: Updating The Printer Driver
Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver...
Page 345: Obtaining The Latest Printer Driver
Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for free, but any Internet access charges incurred are your responsibility.
Page 346: Delete The Unnecessary Canon Ij Printer From The Printer List
The procedure to delete the unnecessary Canon IJ Printer from the printer list is as follows: You cannot delete the Canon IJ Printer unless you are logged in as a user with the administrative right. For information about an administrative user, refer to the user's manual for the Mac OS.
Page 347: Before Installing The Printer Driver
Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Personal Computer Settings • Terminate all running applications. •...
Page 348: Installing The Printer Driver
• You can download the printer driver for free, but you are responsible for paying any connection fees to the Internet. Related Topics Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver...
Page 349: Printing Using The Operation Panel Of The Machine
Printing Using the Operation Panel of the Machine Printing Template Forms Such As Lined Paper or Graph Paper...
Page 350: Printing Template Forms Such As Lined Paper Or Graph Paper
Printing Template Forms Such As Lined Paper or Graph Paper You can print a template form such as lined paper, graph paper, or checklist, etc. on A4, B5, or Letter-sized plain paper. Printable template forms Printing template forms Printable template forms The following templates are available: •...
Page 351 • Staff paper You can print staff paper with 10 or 12 staves. Setting on the LCD: ◦ Staff paper 1: 10 staves ◦ Staff paper 2: 12 staves • Handwriting paper You can print handwriting paper. Setting on the LCD: Handwriting paper •...
Page 352 6. Use the button to specify the paper size, then press the OK button. Note • The * (asterisk) on the LCD indicates the current setting. 7. Make sure that Plain paper is selected, then press the OK button. 8. Use the (+) button or the Numeric buttons to specify the number of copies.
Page 353: Paper Setting For Printing
Paper setting for Printing By registering the paper size and the media type loaded in the cassette, you can prevent the machine from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings.
Page 354 When you start printing or copying, a message is displayed. Confirm the message, then press the OK button. When the screen to select the operation is displayed, select one of the operations below. Note • Depending on the setting, the choices below may not be displayed. Use cass.
Page 355 Select when you change the paper settings specified for printing or copying. Change the paper settings, then try printing again. Important • About the default setting for displaying the message which prevents misprinting: The default setting is different between when you print or copy from the operation panel of the machine and when you print using the printer driver.
Page 356: Copying
Copying Making Copies Basic Reducing or Enlarging a Copy About Special copy Menu Collated Copying...
Page 357: Making Copies
Making Copies This section describes the basic procedure to perform standard copying. Make sure that the machine is turned on. Load paper. 3. Press the COPY button. The Copy standby screen is displayed. Load the original document on the platen glass or in the ADF. 5.
Page 358 Adding the Copying Job (Reserve copy) Adding the Copying Job (Reserve copy) If you load the original on the platen glass, you can add the copying job while printing (Reserve copy). The screen below is displayed when you can reserve copy. Load the original on the platen glass and press the same button (the Color button or the Black button) as the one which you previously pressed.
Page 359: Setting Items For Copying
Setting Items for Copying You can change the copy settings such as the page size, media type, and intensity. Press the Menu button, use the button to select a setting item, then press the OK button. Use the button to adjust each setting item, then press the OK button. The next setting item is displayed.
Page 360 Note • Some of setting items are not available depending on the country or region of purchase. • Media type Select the media type of the loaded paper. • Print quality Select the print quality according to the original. Note •...
Page 361: Reducing Or Enlarging A Copy
Reducing or Enlarging a Copy You can specify the magnification optionally or select the preset-ratio copying or fit-to-page copying. In the copy mode, press the Menu button, use the button to select Enlarge/Reduce, then press the OK button. Use the button to select the reduction/enlargement method, then press the OK button.
Page 362: About Special Copy Menu
About Special copy Menu The following menus are selectable in the Special copy menu. • Frame erase copy When copying thick originals such as books, you can make a copy without black margins around the image and gutter shadows. Copying Thick Originals Such as Books •...
Page 363: Copying Two Pages To Fit Onto A Single Page
Copying Two Pages to Fit onto a Single Page You can copy two original pages or a two sided page onto a single sheet of paper by reducing each image. Make sure that the machine is turned on. Load paper. 3.
Page 364 If you do not need more scanning, press the Tone button to start copying. The machine starts copying. Note • You can add the copying job while printing. Adding the Copying Job (Reserve copy) • When the document has been loaded in the ADF: The machine starts scanning the next sheet of document automatically after one sheet of document finishes being scanned.
Page 365: Copying Four Pages To Fit Onto A Single Page
Copying Four Pages to Fit onto a Single Page You can copy four original pages onto a single sheet of paper by reducing each image. Four different layouts are available. • When Layout 1 is selected for 4-on-1 layout: • When Layout 2 is selected for 4-on-1 layout: •...
Page 366 1. Use the button to select the page size, then press the OK button. 2. Use the button to select the media type, then press the OK button. 7. Specify the print settings and the layout. Press the Menu button, then use the button to select a setting item.
Page 367: Copying Thick Originals Such As Books
Copying Thick Originals Such as Books When copying thick originals such as books, you can make a copy without black margins around the image and gutter shadows. Using this function, you can reduce unnecessary ink consumption. Make sure that the machine is turned on. Load paper.
Page 368: Copying Without Borders
Copying without Borders You can copy images so that they fill the entire page without borders. Make sure that the machine is turned on. Load the photo paper. 3. Press the COPY button. The Copy standby screen is displayed. 4. Press the Menu button. The Copy menu screen is displayed.
Page 369 Note • Slight cropping may occur at the edges since the copied image is enlarged to fill the whole page. You can change the width to be cropped from the borders of the original image as needed. However, the cropped area will be larger if the extension amount is large. For details: Extended copy amt.
Page 370: Collated Copying
Collated Copying When you select ON for Collate on Copy menu, you can obtain sorted printouts when making multiple copies of a multi-paged original. In addition, you can copy originals on both sides of paper. • When ON is selected: •...
Page 371: Scanning
Scanning Scanning from a Computer Scanning from the Operation Panel of the Machine...
Page 372: Scanning From A Computer
Scanning from a Computer Scanning with IJ Scan Utility Scanning with Scanner Driver Useful Information on Scanning Placing Items (When Scanning from a Computer)
Page 373: Scanning With Ij Scan Utility
Scanning with IJ Scan Utility What Is IJ Scan Utility (Scanner Software)? Starting IJ Scan Utility Easy Scanning with Auto Scan Basic Scanning Documents Scanning Photos Scanning with Favorite Settings Scanning Items Larger than the Platen (Image Stitch) Scanning Multiple Items at One Time Scanning Multiple Documents at One Time from the ADF (Auto Document Feeder) Saving after Checking Scan Results...
Page 374: What Is Ij Scan Utility (Scanner Software)
What Is IJ Scan Utility (Scanner Software)? IJ Scan Utility is an application that allows you to easily scan documents, photos, etc. You can complete from scanning to saving at one time by simply clicking the corresponding icon in the IJ Scan Utility main screen.
Page 375 Important • Some functions are available only when My Image Garden is installed. Note • Refer to "Settings Dialog" for how to set the applications to integrate with.
Page 376: Starting Ij Scan Utility
IJ Scan Utility. Network Scan Settings From the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Scan Utility folder, and then Canon IJ Scan Utility2 icon to start IJ Scan Utility.
Page 377: Easy Scanning With Auto Scan
Easy Scanning with Auto Scan You can scan easily by automatically detecting the item type. Important • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (selection boxes; scan areas) in the screen displayed by clicking Driver in the IJ Scan Utility main screen and scan again.
Page 378: Scanning Documents
Scanning Documents You can scan items placed on the platen with settings suitable for documents. 1. Place the item on the platen. Placing Items (When Scanning from a Computer) Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Document Scan) dialog as required.
Page 379: Scanning Photos
Scanning Photos You can scan photos placed on the platen with settings suitable for photos. 1. Place the photo on the platen. Placing Items (When Scanning from a Computer) Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Photo Scan) dialog as required.
Page 380: Scanning With Favorite Settings
Scanning with Favorite Settings You can scan items placed on the platen with your favorite settings saved beforehand. This is convenient for saving frequently used settings or when specifying scan settings in detail. Start IJ Scan Utility. 2. Click Settings..., then set the item type, resolution, etc. in the Settings (Custom Scan) dialog as required.
Page 381: Scanning Items Larger Than The Platen (Image Stitch)
Scanning Items Larger than the Platen (Image Stitch) You can scan the left and right halves of an item larger than the platen and combine them back into one image. Items up to approximately twice as large as the platen are supported. Note •...
Page 382 6. Place the item that is to be displayed on the left side of the screen face-down on the platen. 7. Click Start Scanning Image 1. The first item is scanned and appears in 1. Note • Click Cancel to cancel the scan. 8.
Page 383 9. Click Start Scanning Image 2. The second item is scanned and appears in 2. Note • Click Cancel to cancel the scan. 10. Adjust the scanned images as required. Use the Toolbar to rotate or zoom in/out, or drag the images to adjust their positions. Note •...
Page 384 Adjusting Cropping Frames in the Image Stitch Window • To scan an item again, select the image in the Preview area or the thumbnail at the top of the screen, then click (Delete). The selected image is deleted, allowing you to scan the item again.
Page 385: Scanning Multiple Items At One Time
Scanning Multiple Items at One Time You can scan two or more photos (small items) placed on the platen at one time and save each image individually. Important • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (selection boxes;...
Page 386 5. Select Select Source according to the items to be scanned. 6. Select Auto scan for Paper Size, then click OK.
Page 387 The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog. Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog 7. Click Custom. Multiple items are scanned at one time. Note •...
Page 388: Scanning Multiple Documents At One Time From The Adf (Auto Document Feeder)
Scanning Multiple Documents at One Time from the ADF (Auto Document Feeder) Place multiple documents on the ADF (Auto Document Feeder) and scan at one time. Note • You can scan multiple documents at one time from the ADF when scanning via Auto, Document, Custom, or Driver.
Page 389 5. Select Select Source according to the documents to be scanned. To scan only the front side of each document, select Document (ADF/Platen) or Document (ADF Simplex). To scan the front side then the back side of each document, select Document (ADF Manual Duplex). 6.
Page 390 Click Document Scan Orientation Settings... to specify the orientation of the documents to be scanned. In the displayed dialog, you can specify the Orientation and Binding Side. How to place the documents when scanning the back sides depends on the Binding Side. When setting is completed, click OK.
Page 391 Note • The screens for scanning with Orientation set to Portrait are used as examples in the following descriptions. When Long edge is Selected for Binding Side in Document Scan Orientation Settings...: Place the documents after rotating the output documents 180 degrees. When Short edge is Selected for Binding Side in Document Scan Orientation Settings...: Place the documents without changing the orientation of the output documents.
Page 392 • Scanned images are saved in the folder set for Save in in the corresponding Settings dialog displayed by clicking Settings..In each Settings dialog, you can also make advanced scan settings.
Page 393: Saving After Checking Scan Results
Saving after Checking Scan Results You can check the scan results, then save the images to a computer. Important • You cannot check the scan results before saving when scanned using Auto scan or the operation panel. Note • The screens for scanning photos are used as examples in the following descriptions. Start IJ Scan Utility.
Page 394 The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog. Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog Settings (Scan and Stitch) Dialog Settings (Driver) Dialog 5.
Page 395 Note • The default save folder is the Pictures folder. 7. Click OK. Scanned images are saved according to the settings.
Page 396: Sending Scanned Images Via E-Mail
Sending Scanned Images via E-mail You can send scanned images via e-mail. Note • The screens for scanning photos are used as examples in the following descriptions. Start IJ Scan Utility. 2. Click Settings..Settings dialog appears. 3. Click Photo Scan. 4.
Page 397 Note • You can add e-mail clients to use for attachments from the pop-up menu. • If None (Attach Manually) is selected, manually attach scanned and saved images to e-mail. 5. Click OK. The IJ Scan Utility main screen appears. Note •...
Page 398 Settings (Auto Scan) Dialog Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog Settings (Driver) Dialog 6. Click Photo. Scanning starts. When scanning is completed, the specified e-mail client starts and the images will be attached to a new message.
Page 399: Extracting Text From Scanned Images (Ocr)
Extracting Text from Scanned Images (OCR) Scan text in scanned magazines and newspapers and display it in your text editor. Note • You can extract text when scanning via Document, Custom, or Driver. • The screens for scanning documents are used as examples in the following descriptions. Start IJ Scan Utility.
Page 400 Note • If a compatible application is not installed, the text in the image is extracted and appears in your text editor. Text to be displayed is based on Document Language in the Settings (General Settings) dialog. Select the language you want to extract in Document Language and scan. •...
Page 401 Note • Refer to the following pages for details on the setting items in the Settings dialog. Settings (Document Scan) Dialog Settings (Custom Scan) Dialog Settings (Driver) Dialog 6. Click Document. Scanning starts. When scanning is completed, the scanned images are saved according to the settings, and the extracted text appears in the specified application.
Page 402: Ij Scan Utility Screens
IJ Scan Utility Screens IJ Scan Utility Main Screen Settings Dialog Settings (Auto Scan) Dialog Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog Settings (Scan and Stitch) Dialog Settings (Driver) Dialog Settings (Save to PC (Auto)) Dialog Settings (Save to PC (Photo)) Dialog Settings (Save to PC (Document)) Dialog Settings (General Settings) Dialog...
Page 403: Ij Scan Utility Main Screen
IJ Scan Utility Main Screen From the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Scan Utility folder, and then Canon IJ Scan Utility2 icon to start IJ Scan Utility. You can complete from scanning to saving at one time by simply clicking the corresponding icon.
Page 404 Instructions Opens this guide. Settings... Displays the Settings dialog in which you can specify the scan/save settings and the response after scanning.
Page 405: Settings Dialog
Settings Dialog There are three tabs in the Settings dialog: (Scanning from a Computer), (Scanning from the Operation Panel), and (General Settings). When you click a tab, the view in the red frame switches and you can make advanced settings to functions on each tab. (Scanning from a Computer) Tab You can specify how to respond when scanning from IJ Scan Utility or My Image Garden.
Page 406 Important • When the Settings dialog is displayed from My Image Garden, the (Scanning from the Operation Panel) tab does not appear. (General Settings) Tab You can set the product to use, file size restriction on e-mail attachment, language to detect text in images, and folder in which to save images temporarily.
Page 407 Settings (Auto Scan) Dialog Click Auto Scan on the (Scanning from a Computer) tab to display the Settings (Auto Scan) dialog. In the Settings (Auto Scan) dialog, you can make advanced scan settings to scan by automatically detecting the item type. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area...
Page 408 Refer to "Placing Items (When Scanning from a Computer)" for how to place items. • When scanning two or more documents from the ADF (Auto Document Feeder), place documents of the same size. Note • To reduce moire in scans, set Select Source to Magazine in the Settings (Document Scan) dialog or Settings (Custom Scan) dialog, then click Document or Custom in the IJ Scan Utility main screen.
Page 409 PDF Compression Select the compression type for saving PDF files. Standard It is recommended that you normally select this setting. High Compresses the file size when saving, allowing you to reduce the load on your network/server. Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search.
Page 410 Defaults You can restore the settings in the displayed screen to the default settings.
Page 411 Settings (Document Scan) Dialog Click Document Scan on the (Scanning from a Computer) tab to display the Settings (Document Scan) dialog. In the Settings (Document Scan) dialog, you can make advanced scan settings to scan items as documents. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area Important...
Page 412 Note • When Document (ADF/Platen) is selected and documents are placed both on the platen and ADF, those placed on the ADF will be scanned. Color Mode Select the color mode in which to scan the item. Paper Size Select the size of the item to be scanned. When you select Custom, a screen in which you can specify the paper size appears.
Page 413 Note • The displayed items vary by Select Source and Color Mode. Apply Auto Document Fix Select this checkbox to sharpen text in a document or magazine for better readability. Important • The color tone may differ from the source image due to corrections. In that case, deselect the checkbox and scan.
Page 414 • Documents with small amount of text • Documents containing figures/images • Hand-written text • Documents containing both vertical and horizontal lines (tables) Note • Scanning takes longer than usual when you enable Correct slanted text document. Detect the orientation of text document and rotate image Automatically rotates the image to the correct orientation by detecting the orientation of text in the scanned document.
Page 415 • When Start OCR is selected in Application Settings, you cannot select PDF or PDF (Multiple Pages). Note • With network connection, scanning may take longer than usual when you set TIFF or PNG in Data Format. PDF Compression Select the compression type for saving PDF files. Standard It is recommended that you normally select this setting.
Page 416 (3) Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images. You can specify the application from the pop-up menu. Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images.
Page 417 Settings (Photo Scan) Dialog Click Photo Scan on the (Scanning from a Computer) tab to display the Settings (Photo Scan) dialog. In the Settings (Photo Scan) dialog, you can make advanced scan settings to scan items as photos. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area Important...
Page 418 Note • Click Defaults to restore the specified settings to the default settings. Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image. Resolution Image Processing Settings Click (Right Arrow) to set the following. Important •...
Page 419 Note • With network connection, scanning may take longer than usual when you set TIFF or PNG in Data Format. JPEG Image Quality You can specify the image quality of JPEG files. Important • This appears only when JPEG/Exif is selected in Data Format. Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it.
Page 420 Defaults You can restore the settings in the displayed screen to the default settings.
Page 421 Settings (Custom Scan) Dialog Click Custom Scan on the (Scanning from a Computer) tab to display the Settings (Custom Scan) dialog. In the Settings (Custom Scan) dialog, you can make advanced scan settings to scan according to your preference. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area Important...
Page 422 • To scan the following types of items, specify the item type or size. You cannot scan correctly with Auto. • A4 size photos • Text documents smaller than 2L (5 inches x 7 inches) (127 mm x 178 mm), such as paperback pages with the spine cut off •...
Page 423 • Only 300 dpi or 400 dpi can be set when Start OCR is selected in Application Settings. Document Scan Orientation Settings... This appears when you select ADF or Auto for Select Source. Click to display the Document Scan Orientation Settings dialog in which you can set the orientation and binding side of the documents to be scanned from the ADF.
Page 424 Important • The color tone may differ from the source image due to corrections. In that case, deselect the checkbox and scan. Note • Scanning takes longer than usual when you enable this function. Sharpen outline Emphasizes the outline of the subjects to sharpen the image. Reduce show-through Sharpens text in an item or reduces show-through in newspapers, etc.
Page 425 Note • Scanning takes longer than usual when you enable Correct slanted text document. Detect the orientation of text document and rotate image Automatically rotates the image to the correct orientation by detecting the orientation of text in the scanned document. Important •...
Page 426 Note • Auto appears only when Auto is selected for Select Source. • With network connection, scanning may take longer than usual when you set TIFF or PNG in Data Format. JPEG Image Quality You can specify the image quality of JPEG files. Important •...
Page 427 You can specify the application from the pop-up menu. Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images. You can specify the application from the pop-up menu. Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in.
Page 428 Settings (Scan and Stitch) Dialog Click Scan and Stitch on the (Scanning from a Computer) tab to display the Settings (Scan and Stitch) dialog. In the Settings (Scan and Stitch) dialog, you can make advanced scan settings for scanning items larger than the platen.
Page 429 Color Mode Select the color mode in which to scan the item. Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image. Resolution Image Processing Settings Click (Right Arrow) to set the following. Available setting items vary by Select Source. Important •...
Page 430 Data Format Select the data format in which to save the scanned images. You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages). Important • You cannot select JPEG/Exif when Color Mode is Black and White. Note • With network connection, scanning may take longer than usual when you set TIFF or PNG in Data Format.
Page 431 (3) Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images. You can specify the application from the pop-up menu. Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images.
Page 432 Settings (Driver) Dialog Click Driver on the (Scanning from a Computer) tab to display the Settings (Driver) dialog. In the Settings (Driver) dialog, you can specify how to save images when scanning items by starting the scanner driver from IJ Scan Utility and how to respond after saving them. (1) Save Settings Area (2) Application Settings Area Important...
Page 433 Important • When the Settings dialog is displayed from My Image Garden, this option does not appear. Data Format Select the data format in which to save the scanned images. You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages). Note •...
Page 434 Important • When this checkbox is selected, you cannot select Send to an application, Send to a folder, Attach to e-mail, or Start OCR. • When the Settings dialog is displayed from My Image Garden, this option does not appear. Note •...
Page 435 Settings (Save to PC (Auto)) Dialog Click Save to PC (Auto) on the (Scanning from the Operation Panel) tab to display the Settings (Save to PC (Auto)) dialog. In the Settings (Save to PC (Auto)) dialog, you can specify how to respond when saving images to a computer after scanning them from the operation panel by automatically detecting the item type.
Page 436 Image Processing Settings Click (Right Arrow) to set the following. Apply recommended image correction Applies suitable corrections automatically based on the item type. Important • The color tone may differ from the source image due to corrections. In that case, deselect the checkbox and scan.
Page 437 Note • PDF files that are searchable in the language selected in Document Language on the (General Settings) tab of the Settings dialog are created. Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it.
Page 438 Settings (Save to PC (Photo)) Dialog Click Save to PC (Photo) on the (Scanning from the Operation Panel) tab to display the Settings (Save to PC (Photo)) dialog. In the Settings (Save to PC (Photo)) dialog, you can specify how to respond when saving images to a computer as photos after scanning them from the operation panel.
Page 439 Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name. Save in Displays the folder in which to save the scanned images. To add a folder, select Add... from the pop- up menu, then click Add in the displayed dialog and specify the destination folder.
Page 440 Settings (Save to PC (Document)) Dialog Click Save to PC (Document) on the (Scanning from the Operation Panel) tab to display the Settings (Save to PC (Document)) dialog. In the Settings (Save to PC (Document)) dialog, you can specify how to respond when saving images to a computer as documents after scanning them from the operation panel.
Page 441 Image Processing Settings Click (Right Arrow) to set the following. Apply Auto Document Fix Select this checkbox to sharpen text in a document or magazine for better readability. Important • The color tone may differ from the source image due to corrections. In that case, deselect the checkbox and scan.
Page 442 • Documents containing both vertical and horizontal lines (tables) Note • Scanning takes longer than usual when you enable Correct slanted text document. Detect the orientation of text document and rotate image Automatically rotates the image to the correct orientation by detecting the orientation of text in the scanned document.
Page 443 Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it. The folder will be created with a name such as "20XX_01_01" (Year_Month_Date).
Page 444 Settings (General Settings) Dialog Click the (General Settings) tab to display the Settings (General Settings) dialog. In the Settings (General Settings) dialog, you can set the product to use, file size restriction on e-mail attachment, language to detect text in images, and folder in which to save images temporarily. Important •...
Page 445 Folder to Save Temporary Files Displays the folder in which to save images temporarily. Click Browse... to specify the destination folder. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
Page 446: Network Selection Screen
Network Selection Screen You can select the scanners or printers to be used for scanning or printing over a network from your computer or the operation panel. Network Selection Screen In Product Name in the Settings (General Settings) dialog, select an item with "Network" after the product name from the list, then click Select that appears to the right of the product name to display the network selection screen.
Page 447 Note • If the Bonjour service name of your scanner or printer does not appear or cannot be selected, check the following, click OK to close the screen, then reopen it and try selecting again. • The scanner driver is installed •...
Page 448: Save Settings Dialog
Save Settings Dialog Select the Check scan results checkbox in Save Settings of the Settings dialog to display the Save Settings dialog after scanning. You can specify the data format and destination while viewing the thumbnails of scan results. Important •...
Page 449 (3) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name.
Page 450 Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search. Important • This appears only when PDF or PDF (Multiple Pages) is selected in Data Format. Note •...
Page 451: Image Stitch Window
Image Stitch Window Click Stitch in the IJ Scan Utility main screen to display the Image Stitch window. You can scan the left and right halves of an item larger than the platen and combine them back into one image. You can scan items up to approximately twice as large as the platen. (1) Settings and Operation Buttons (2) Toolbar (3) Thumbnail View Area...
Page 452 Scan Image 1 Start Scanning Image 1 Scans the first item. Scan Image 2 Start Scanning Image 2 Scans the second item. Adjust cropping frames You can adjust the scan area in preview. If no area is specified, the image of the size selected in Select Output Size will be saved. If an area is specified, only the image in the cropping frame will be scanned and saved.
Page 453 Save Save Saves the two scanned images as one image. Cancel Cancels Stitch scan. (2) Toolbar You can delete the scanned images or adjust the previewed images. (Delete) Deletes the image selected in the Thumbnail View area. (Enlarge/Reduce) Allows you to enlarge or reduce the preview image. Left-clicking the Preview area enlarges the displayed image.
Page 454 When no image has been scanned: After scanning the first item by clicking Start Scanning Image 1: The image is scanned in the direction specified in Scan Direction, and 2 appears next to it. After scanning the second item by clicking Start Scanning Image 2: The two scanned images appear.
Page 455: Scanning With Scanner Driver
Scanning with Scanner Driver You can scan by starting the scanner driver from various applications. Refer to Help of Mac OS for how to scan. Note • Refer to "Image Corrections and Color Adjustments" for details on the setting procedures for image correction and color adjustment.
Page 456: Image Corrections And Color Adjustments
Image Corrections and Color Adjustments You can correct images and adjust colors using the scanner driver. Important • When image correction or color adjustment is applied to items without moire, dust/scratches, or faded colors, the color tone may be adversely affected. •...
Page 457 Note • If the image is not adjusted properly with Auto, specify the item type. • The color tone may change from the source image due to the Image Adjustment. In that case, set Image Adjustment to None. Reduce Dust Scanned photos may contain white dots caused by dust or scratches.
Page 458 Select this when the photo is slightly grainy. Medium It is recommended that you normally select this setting. High Select this when the photo is very grainy. This can affect the gradation and sharpness of the image. Important • Correction may not be applied properly if the scan area is too small. Gutter Correction Use this function to correct shadows that appear between pages when scanning open booklets.
Page 459 • How to place the item depends on your model and the item to be scanned. Unsharp Mask Emphasizes the outline of the subjects to sharpen the image. Descreen Reduces moire patterns. Printed materials are displayed as a collection of fine dots. "Moire" is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned.
Page 460: General Notes (Scanner Driver)
General Notes (Scanner Driver) The scanner driver is subject to the following restrictions. Keep these points in mind when using the scanner driver. Scanner Driver Restrictions • If the computer is shared among multiple users or when you have logged out and back on, a message indicating that the scanner driver is in use may appear.
Page 461: Updating The Scanner Driver
Updating the Scanner Driver Obtaining the Latest Scanner Driver Before Installing the Scanner Driver Installing the Scanner Driver...
Page 462: Obtaining The Latest Scanner Driver
Obtaining the Latest Scanner Driver Upgrading your current scanner driver to the latest scanner driver may solve some problems you have experienced. To obtain the scanner driver, access our website and download the scanner driver for your model. Important • Scanner driver can be downloaded for free; however, Internet connection fees apply. Related Topic Before Installing the Scanner Driver Installing the Scanner Driver...
Page 463: Before Installing The Scanner Driver
Before Installing the Scanner Driver Check the following points before installing the scanner driver. Check these also when you cannot install the scanner driver. Machine Status • If the machine and computer are connected with a USB cable, disconnect the USB cable from the computer.
Page 464: Installing The Scanner Driver
Installing the Scanner Driver Access our website via the Internet to download the latest scanner driver. Follow these steps to install the downloaded scanner driver. 1. Mount the disk. Double-click the downloaded disk image file. The file is decompressed and the disk is mounted. 2.
Page 465: Useful Information On Scanning
Useful Information on Scanning Adjusting Cropping Frames in the Image Stitch Window Resolution Data Formats...
Page 466: Adjusting Cropping Frames In The Image Stitch Window
Adjusting Cropping Frames in the Image Stitch Window "Cropping" is the act of selecting the area you want to keep in an image and discarding the rest when scanning it. In the Image Stitch window, you can specify a cropping frame on the image displayed in the Preview area. Note •...
Page 467: Resolution
Resolution The data in the image you have scanned is a collection of dots carrying information about brightness and color. The density of these dots is called "resolution," and resolution will determine the amount of detail your image contains. The unit of resolution is dots per inch (dpi). Dpi is the number of dots per inch (2.5 cm). The higher the resolution (value), the more detail in your image;...
Page 468: Data Formats
Data Formats You can select a data format when saving scanned images. You should specify the most suitable data format according to how you want to use the image on which application. Available data formats vary by application and operating system (Windows or Mac OS). See below for the characteristics of each image data format.
Page 469: Placing Items (When Scanning From A Computer)
Placing Items (When Scanning from a Computer) Learn how to place items on the platen or ADF (Auto Document Feeder) of your scanner or printer. Place items correctly according to the type of item to be scanned. Otherwise, items may not be scanned correctly. Important •...
Page 470 Important Important • Large items (such as A4 size photos) that cannot be • Refer to "Loading Originals" for your model from placed away from the edges/arrow (alignment mark) of Home of the Online Manual for details on the the platen may be saved as PDF files. To save in a portions in which items cannot be scanned.
Page 472: Scanning From The Operation Panel Of The Machine
Scanning from the Operation Panel of the Machine Forwarding Scanned Data to the Computer Using the Operation Panel of the Machine Basic Setting Items for Scanning Using the Operation Panel of the Machine Network Scan Settings Selecting a Response to Commands from the Operation Panel Using IJ Scan Utility...
Page 473: Forwarding Scanned Data To The Computer Using The Operation Panel Of The Machine
Network Scan Settings • The destination and the file name are specified in Canon IJ Scan Utility. You can specify the destination and the file name in Canon IJ Scan Utility. For details on settings of Canon IJ Scan Utility: Settings Dialog Follow the procedure below to forward scanned data to the computer.
Page 474 Note • If you select Search again and press the OK button, the machine starts searching for the connected computers again. • When you forward the scanned data to the computer using WSD (one of the network protocols supported in Windows 8.1, Windows 8, Windows 7, and Windows Vista), select Active for WSD scan from dev.
Page 475 PDF file. Scanned data is forwarded to the computer according to the settings specified in Canon IJ Scan Utility. Remove the original on the platen glass or from the document output slot after scanning is complete.
Page 476 In addition, you can edit or print the scanned images using the compatible application software to make better use of them. Scanning Photos and Documents...
Page 477: Setting Items For Scanning Using The Operation Panel Of The Machine
• The settings of the scan size, resolution, and data format are retained even if the machine is turned off. • When you forward the scanned data to the computer, you can specify the destination and file name using Canon IJ Scan Utility. Settings Dialog •...
Page 478 • Scan resolution Select the resolution for scanning.
Page 479: Network Scan Settings
In the IJ Scan Utility main screen, select your scanner or printer that is connected to a network. Start IJ Scan Utility. 2. Select "Canon XXX series Network" (where "XXX" is the model name) for Product Name. You can scan via a network connection.
Page 480 4. In Product Name, select an item with "Network" after the product name, then click Select that appears to its right. network selection screen appears. 5. Click Scan-from-Operation-Panel Settings. The Scan-from-Operation-Panel Settings screen appears. 6. Select your scanner or printer from Scanners and click OK. 7.
Page 481: Selecting A Response To Commands From The Operation Panel Using Ij Scan Utility
Selecting a Response to Commands from the Operation Panel Using IJ Scan Utility IJ Scan Utility allows you to specify how to respond when scanning from the operation panel. Note • The screens for scanning with Auto Scan from the operation panel are used as examples in the following descriptions.
Page 482 Settings (Save to PC (Auto)) Dialog Settings (Save to PC (Photo)) Dialog Settings (Save to PC (Document)) Dialog 4. Set Scan Options. 5. Specify the file name and other settings in Save Settings.
Page 483 6. Select the application you want to start after scanning in Application Settings. 7. Click OK.
Page 484 The responses will be executed according to the specified settings when you start scanning from the operation panel.
Page 485: Faxing
Faxing Preparing for Faxing Sending Faxes Using the Operation Panel of the Machine Registering Recipients Receiving Faxes Other Useful Fax Functions...
Page 486: Preparing For Faxing
Preparing for Faxing Connect the machine to the telephone line and set up the machine before using the faxing functions. Then specify the basic setting such as sender information, date/time, and daylight saving time. Important • If the Power Disconnects Unexpectedly: If there is a power failure or if you accidentally unplug the power cord, the date/time settings will be reset.
Page 487: Connecting The Telephone Line
Connecting the Telephone Line The connection method differs depending on your telephone line. • If you connect the machine to wall telephone line directly/If you connect the machine with the xDSL splitter: Basic Connection • If you connect the machine to another line such as an xDSL: Connecting Various Lines If the connection is incorrect, the machine cannot send/receive faxes.
Page 488 Important • Be sure to connect the telephone line before the machine is turned on. If you connect the telephone line when the machine is turned on, turn the machine off and unplug the power cord. Wait for 1 minute then connect the telephone line and power plug. Note •...
Page 489 Note • When connecting to the xDSL line, select the same line type as you are subscribing to in Telephone line type. Setting the Telephone Line Type • Connecting to an xDSL A. Analog Subscriber Line B. xDSL modem (splitter may not be built-in to the modem) C.
Page 490: Setting The Telephone Line Type
Setting the Telephone Line Type Before using your machine, make sure you set the correct telephone line type for your telephone line. If you are unsure of your telephone line type, contact your telephone company. For xDSL or ISDN connections, contact the telephone company or service provider to confirm your line type.
Page 491 Setting the Telephone Line Type Manually in China This section describes the procedure to set the telephone line type manually in China. Make sure that the machine is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3.
Page 492: Setting The Receive Mode
Setting the Receive Mode Set the receiving operation (receiving mode). For details on how to set the receive mode: Setting the Receive Mode You can select the appropriate mode. For details on the selectable receive mode: About the Receive Mode For details on the advanced settings of the receive mode: Advanced Settings of Receive Mode Note...
Page 493 About the Receive Mode • DRPD is available only in the US and Canada. • Network switch may not be available depending on the country or region of purchase. • Refer to Receiving Faxes for information on receiving faxes or the procedure for each receive mode.
Page 494 If you select ON, the machine automatically receives faxes after the external device rang a specified length of time. You can specify the length of time until automatic reception is started. ◦ User-friendly RX If you select ON, the machine automatically switches from telephone calling to fax reception by detecting the fax signal (CNG signal) when you lift the handset of the telephone or the answering machine answers.
Page 495 Setting the DRPD Ring Pattern (US and Canada only) If you have subscribed to a Distinctive Ring Pattern Detection (DRPD) service provided by your telephone company, your telephone company will assign two or more telephone numbers with distinctive ring patterns to your single telephone line, allowing you to have different numbers for fax calls and voice calls using only one telephone line.
Page 496: Setting The Sender Information
Setting the Sender Information You can set the sender information such as date/time, unit name, and unit fax/telephone number. About the Sender Information Setting the Date and Time Setting Daylight Saving Time (Summer Time) Registering User Information About the Sender Information If the unit name and unit fax/telephone number are registered, they are printed with date and time as sender information on the recipient's fax.
Page 497: Setting Daylight Saving Time (Summer Time)
Make sure that the machine is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3. Use the button to select Device settings, then press the OK button. 4. Use the button to select Dev. user settings, then press the OK button. 5.
Page 498 4. Use the button to select Dev. user settings, then press the OK button. 5. Use the button to select DST setting, then press the OK button. 6. Use the button to select ON, then press the OK button. To disable summer time, select OFF. 7.
Page 499 Registering User Information This section describes the procedure to register the user information. Note • Before sending a fax, be sure to enter your name and fax/telephone number in Unit TEL no. registr. and Unit name registr. on the FAX user settings screen (for US only). Make sure that the machine is turned on.
Page 500: Sending Faxes Using The Operation Panel Of The Machine
Sending Faxes Using the Operation Panel of the Machine Sending Faxes by Entering Fax/Telephone Number Basic Resending Faxes (Redialing a Busy Number) Setting Items for Sending Faxes Sending Faxes Using Useful Functions...
Page 501: Sending Faxes By Entering Fax/Telephone Number
Sending Faxes by Entering Fax/Telephone Number This section describes dialing and sending faxes directly by entering the fax/telephone numbers. Important • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers. When you send important documents, we recommend that you send them after speaking on the telephone.
Page 502 6. Press the Color button for color transmission, or the Black button for black & white transmission. The machine starts scanning the document. Important • Color transmission is available only when the recipient's fax machine supports color faxing. • Do not open the document cover until scanning is completed. 7.
Page 503: Resending Faxes (Redialing A Busy Number)
Resending Faxes (Redialing a Busy Number) There are two methods of redialing: Automatic redialing and Manual redialing. • Automatic Redialing If you send a document and the recipient's line is busy, the machine will redial the number after a specified interval. Automatic Redialing •...
Page 504 2. Press the FAX button. The Fax standby screen is displayed. Load documents on the platen glass or in the ADF. 4. Adjust the scan contrast and resolution as necessary. Setting Items for Sending Faxes 5. Press the Menu button. The FAX menu screen is displayed.
Page 505: Setting Items For Sending Faxes
Setting Items for Sending Faxes If you select FAX TX settings after pressing the Menu button on the Fax standby screen, you can specify the settings of the scan contrast and the scan resolution. Adjust the scan contrast and resolution following the procedure below. 1.
Page 506 • When sending a color fax, documents are always scanned in the same resolution (200 x 200 dpi). The image quality (compression rate) is determined by which scan resolution is selected, except that Extra fine and Photo provide the same image quality. 7.
Page 507: Sending Faxes Using Useful Functions
Sending Faxes Using Useful Functions Sending a Fax after Speaking on Telephone Sending a Fax to the Registered Recipient Sending the Same Document to Several Recipients (Sequential Broadcasting) Preventing Mistransmission of Faxes Using the On Hook Dial Function...
Page 508: Sending A Fax After Speaking On Telephone
Sending a Fax after Speaking on Telephone If you want to speak to the recipient before sending a fax, or if the recipient does not have a fax machine that can receive faxes automatically, send a fax manually after speaking to the recipient on the telephone to check whether the recipient can receive faxes.
Page 509 Press the Color button for color transmission, or the Black button for black & white transmission. Important • Color transmission is available only when the recipient's fax machine supports color faxing. 10. Hang up the handset. Note • To cancel a fax transmission, press the Stop button. To cancel a fax transmission while it is in progress, press the Stop button, then follow the instructions on the LCD.
Page 510: Sending A Fax To The Registered Recipient
Sending a Fax to the Registered Recipient Registering recipient's fax/telephone number and name in the machine's directory enables you to send faxes easily. Important • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers.
Page 511 After you use the Numeric buttons to enter the first letter of the recipient's name you want to search, the registered recipients are displayed in alphabetical order. Use the button to select a recipient, then press the OK button. 8. Press the Color button for color transmission, or the Black button for black & white transmission.
Page 512: Sending The Same Document To Several Recipients (Sequential Broadcasting)
Sending the Same Document to Several Recipients (Sequential Broadcasting) This machine allows you to prepare for sending the same document to a maximum of 21 recipients in one operation. The recipients can be specified by entering the fax/telephone numbers and selecting the registered recipients (the particular recipient's number and the group dial) in combination.
Page 513 • By entering the fax/telephone numbers: Use the Numeric buttons to enter the recipient's fax/telephone number, then press the OK button. Sending Faxes by Entering Fax/Telephone Number Note • If FAX no. re-entry in Security control under Fax settings is set to ON, use the Numeric buttons again to enter the number, then press the OK button.
Page 514: Preventing Mistransmission Of Faxes
Preventing Mistransmission of Faxes This machine has two functions for preventing the mistransmission of faxes. • Sending faxes after entering the fax/telephone number twice This function requires you to re-enter the fax/telephone number after entering the number using the Numeric buttons, so that the machine prevents you from misdialing. Sending Faxes after Dialing Twice (Fax Number Re-entry) •...
Page 515 2. Press the Setup button. The Setup menu screen is displayed. 3. Use the button to select Fax settings, then press the OK button. 4. Use the button to select Security control, then press the OK button. 5. Use the button to select Check RX FAX info, then press the OK button.
Page 516: Using The On Hook Dial Function
Using the On Hook Dial Function Follow the procedure below to send faxes with the on hook dial function. Important • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers. When you send important documents, we recommend that you send them after speaking on the telephone.
Page 517 • Manual redialing: Press the Menu button, use the button to select Redial, then press the OK button. Next, use button to select the number you want to dial, then press the OK button. Manual Redialing 7. When you hear a high-pitched signal, press the Color button or the Black button. Press the Color button for color transmission, or the Black button for black &...
Page 518: Registering Recipients
Registering Recipients Registering Recipients Using the Operation Panel of the Machine Registering Recipients Using Speed Dial Utility...
Page 519: Registering Recipients Using The Operation Panel Of The Machine
Registering Recipients Using the Operation Panel of the Machine Registering recipients in the machine's directory in advance allows you to dial fax/telephone numbers simply. The following methods to register are available: • Recipient registration Registering the recipient's fax/telephone number and name allows you to send a fax by selecting a registered recipient in the machine directory.
Page 520: Registering The Fax/Telephone Number Of Recipients
Registering the Fax/Telephone Number of Recipients Before you can use the machine's directory, you need to register the recipients' fax/telephone numbers. Follow the procedure below to register the recipients' fax/telephone numbers. Make sure that the machine is turned on. 2. Press the Setup button. The Setup menu screen is displayed.
Page 521 When you select this registration method, the screen to select the fax/telephone number or the name from the incoming call logs is displayed. 1. Use the button to select a fax/telephone number or a name, then press the OK button. The fax/telephone number selected from the incoming call logs is displayed.
Page 522 11. Press the OK button to finalize registration. Note • To register another recipient's number and name, select an unregistered ID number and operate in the same procedure. • To return to the Fax standby screen, press the FAX button. •...
Page 523: Registering Recipients In Group Dial
Registering Recipients in Group Dial If you register two or more registered recipients to a group dial, you can send the same document successively to all recipients registered to the group dial. Make sure that the machine is turned on. 2.
Page 524 After you use the Numeric buttons to enter the first letter of the recipient's name you want to search, the registered recipients are displayed in alphabetical order. Use the button to select a recipient's ID number to register to the group dial. 3.
Page 525: Changing Registered Information
Changing Registered Information To change information registered for recipient and group dial, follow the procedure below. Make sure that the machine is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3. Use the button to select Fax settings, then press the OK button. 4.
Page 526 Note • You can enter the fax/telephone number up to 60 digits (40 digits for the US, Canada, Korea and some regions of Latin America), including spaces. Entering Numbers, Letters, and Symbols • Press the button twice to enter a pause. •...
Page 527: Deleting Registered Information
Deleting Registered Information To delete information registered for recipient and group dial, follow the procedure below. Make sure that the machine is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3. Use the button to select Fax settings, then press the OK button. 4.
Page 528: Printing A List Of The Registered Destinations
Printing a List of the Registered Destinations You can print a list of the fax/telephone numbers and can keep it near the machine to refer to when dialing. Make sure that the machine is turned on. Load paper. 3. Press the FAX button. The Fax standby screen is displayed.
Page 529: Registering Recipients Using Speed Dial Utility
Registering Recipients Using Speed Dial Utility About Speed Dial Utility Speed Dial Utility is a utility for forwarding the fax/telephone numbers registered on the machine to a computer and registering/changing them on the computer. In addition, you can register the fax/telephone number, user's name, user's fax/telephone number, and rejected numbers edited on the computer to the machine.
Page 530: Starting Up Speed Dial Utility
Follow the procedure below to start up Speed Dial Utility. 1. Make sure that the machine is turned on. 2. Select Applications on the Go menu of Finder. 3. Double-click the Canon Utilities folder. 4. Double-click the Speed Dial Utility folder. 5. Double-click Speed Dial Utility.
Page 531: Speed Dial Utility Dialog
Speed Dial Utility Dialog The following items are on the Speed Dial Utility dialog. 1. Printer Name: Selects the machine for editing the registered information using Speed Dial Utility. 2. Display Printer Settings Loads the registered information on the machine selected for Printer Name: into Speed Dial Utility. 3.
Page 532 7. Instructions Displays this guide. 8. Exit Quits Speed Dial Utility. Information registered or edited using Speed Dial Utility is neither saved on the computer nor registered on the machine. 9. Save to PC... Saves information edited using Speed Dial Utility on the computer. 10.
Page 533: Saving Registered Information On The Machine To Your Computer
Saving Registered Information on the Machine to Your Computer Follow the procedure below to save the recipients' name, recipients' fax/telephone number, group dial, user's name, user's fax/telephone number, or rejected numbers that registered on the machine to the computer. Start up Speed Dial Utility. 2.
Page 534: Registering A Fax/Telephone Number Using Speed Dial Utility
Registering a Fax/telephone Number Using Speed Dial Utility Follow the procedure below to register fax/telephone numbers. Note • Before you register fax/telephone numbers using Speed Dial Utility, make sure that no fax operations are in progress. Start up Speed Dial Utility. 2.
Page 535 6. Click OK. To continue registering fax/telephone numbers or a group dial, repeat steps 4 to 6. • To save the registered information on the computer. 1. Click Save to PC..2. Enter the file name on the displayed screen, then click Save. •...
Page 536: Changing A Fax/Telephone Number Using Speed Dial Utility
Changing a Fax/telephone Number Using Speed Dial Utility Follow the procedure below to change fax/telephone numbers. Note • Before you change fax/telephone numbers using Speed Dial Utility, make sure that no fax operations are in progress. Start up Speed Dial Utility. 2.
Page 537 To continue changing fax/telephone numbers or group dials, repeat steps 4 and 5. • To save the edited information on the computer. 1. Click Save to PC..2. Enter the file name on the displayed screen, then click Save. • To register the edited information to the machine: 1.
Page 538: Deleting A Fax/Telephone Number Using Speed Dial Utility
Deleting a Fax/telephone Number Using Speed Dial Utility Follow the procedure below to delete fax/telephone numbers. Note • Before you delete fax/telephone numbers using Speed Dial Utility, make sure that no fax operations are in progress. Start up Speed Dial Utility. 2.
Page 539: Changing Sender Information Using Speed Dial Utility
Changing Sender Information Using Speed Dial Utility Follow the procedure below to change the user's name or fax/telephone number. Start up Speed Dial Utility. 2. Select the machine from the Printer Name: list box, then click Display Printer Settings. 3. Click User Information Setting from Setting Item List:. The user's information is displayed.
Page 540: Registering/Changing Rejected Number Using Speed Dial Utility
Registering/Changing Rejected Number Using Speed Dial Utility Follow the procedure below to register, change, or delete rejected numbers. Start up Speed Dial Utility. 2. Select the machine from the Printer Name: list box, then click Display Printer Settings. 3. Click Rejected Number Setting from Setting Item List:. The list of rejected numbers is displayed.
Page 541: Machine
Calling the Registered Information Up from Your Computer and Registering the Information to the Machine You can register the fax/telephone numbers, user's name, user's fax/telephone number, and rejected numbers saved on the computer to the machine. Start up Speed Dial Utility. 2.
Page 542: Uninstalling Speed Dial Utility
Uninstalling Speed Dial Utility Follow the procedure below to uninstall Speed Dial Utility. 1. Select Applications from the Go menu of Finder, double-click Canon Utilities > Speed Dial Utility, then drag the Speed Dial Utility icon into the trash. Note...
Page 543: Receiving Faxes
Receiving Faxes Receiving Faxes Changing the Paper Settings Memory Reception Receiving Faxes Using Useful Functions...
Page 544: Receiving Faxes
Receiving Faxes This section describes the preparation necessary for receiving a fax and how to receive a fax. Preparing for Receiving a Fax Prepare for receiving a fax according to the following procedure. Make sure that the machine is turned on. 2.
Page 545 When TEL priority mode is selected: • When the call is a fax: The telephone will ring when a call incomes. Pick up the handset. If you hear the fax tone, wait for at least 5 seconds after it stops, then hang up the handset.
Page 546 - The entire message should be no longer than 15 seconds. - In the message, tell your callers how to send a fax. • When the call is a voice call: The telephone will ring when a call incomes. Pick up the handset, and talk on the telephone. Note •...
Page 547 The machine will receive the fax automatically when the fax ring pattern is detected. Note • You can change the number of times to ring the telephone. Advanced Settings of Receive Mode • When the call is a voice call: The telephone will ring when a call incomes.
Page 548: Changing The Paper Settings
Changing the Paper Settings This machine prints received faxes to paper loaded in the machine beforehand. You can use the operation panel to change the paper settings for printing faxes. Make sure that the settings are appropriate for the loaded paper. Important •...
Page 549 Note • The * (asterisk) on the LCD indicates the current setting. • Page size Select the page size from A4, Letter, LTR, or Legal. Note • Some of page sizes are not available depending on the country or region of purchase. •...
Page 550: Memory Reception
Memory Reception If the machine was not able to print the received fax, the received fax is stored in the machine's memory. The FAX Memory lamp is lit and Received in memory is displayed at the Fax standby screen. Important •...
Page 551 ◦ Paper has run out: ◦ A different size of paper from that specified by Page size in FAX paper settings is loaded: Load the same size of paper as that specified by Page size, then press the OK button. •...
Page 552: Receiving Faxes Using Useful Functions
Receiving Faxes Using Useful Functions Remote Reception Rejecting Fax Reception Using the Caller ID Service to Reject Calls...
Page 553: Remote Reception
Remote Reception If the machine is located away from the telephone, pick up the handset of the telephone connected to the machine and dial 25 (the remote reception ID) to receive faxes (remote reception). • If you use a rotary pulse line, temporarily switch your telephone to tone dialing. For details on how to switch to tone dialing, refer to your telephone's instruction manual.
Page 554: Rejecting Fax Reception
Rejecting Fax Reception You can set the machine to reject faxes with no sender information or those from specific senders. Select one of the following conditions to reject faxes. • Faxes with no caller identification. • Faxes from senders not registered in the machine's directory. •...
Page 555 2. Use the button to select a registration number, then press the OK button. 3. Use the button to select a registration method, then press the OK button. Register the rejected number depending on the registration method. • From call log (OUT) When you select this registration method, the screen to select the fax/telephone number from the outgoing call logs is displayed.
Page 556 • You can register the rejected number in Rejected numbers in TEL no. registration under Fax settings.
Page 557: Using The Caller Id Service To Reject Calls
Using the Caller ID Service to Reject Calls If you subscribe to the Caller ID service, the machine detects the sender's Caller ID. If the sender's ID matches the condition specified in this setting, the machine rejects the phone call or fax reception from the sender.
Page 558: Other Useful Fax Functions
Other Useful Fax Functions Using the Information Services Transmission/Reception of Faxes Using ECM Document Stored in Machine's Memory Summary of Reports and Lists...
Page 559: Using The Information Services
Using the Information Services You can use various information services such as provided by banks, and make airline reservations or hotel reservations. Since these services require tone dialing to use their services, you need to temporarily switch to tone dialing if your machine is connected to a rotary pulse line. Using the Touch Tone Line Using the Rotary Pulse Line Important...
Page 560 Using the Rotary Pulse Line • Dialing by Using the On Hook Dial Function Note • You can use the on hook dial function only when Hook setting in Security control under Fax settings is set to Enable. Security control Make sure that the machine is turned on.
Page 561: Transmission/Reception Of Faxes Using Ecm
Transmission/Reception of Faxes Using ECM This machine is set to send/receive faxes in Error Correction Mode (ECM). If the recipient's fax machine is compatible with ECM, ECM automatically corrects errors and resends the fax. Note • If the sender's or recipient's fax machine is not compatible with ECM, the fax will be sent/received without automatic error correction.
Page 562: Document Stored In Machine's Memory
Document Stored in Machine's Memory If the sending faxes is not complete or the machine was not able to print the received faxes, these faxes are stored in the machine's memory. If an error occurred during a fax transmission, the document is not stored in the machine's memory. In the following cases, the machine is not able to print the received fax and will automatically store the fax in its memory.
Page 563: Printing A Document In Machine's Memory
Printing a Document in Machine's Memory You can print a specified document in the machine's memory or print all the received documents in its memory at a time. When printing a specified document, you specify it by its transaction number. If you do not know the transaction number for your target document, print the list of documents (MEMORY LIST) first.
Page 564 : Indicates the document during transmission. : Indicates the document sent with sequential broadcasting. • By pressing the button or the Tone button, the transaction number displayed on the LCD is switched to transaction time or fax/telephone number. Specify the document and print it following the procedure below. 1.
Page 565: Deleting A Document In Machine's Memory
Deleting a Document in Machine's Memory You can delete a specified document in the machine's memory or delete all the documents in its memory at a time. Note • When deleting a specified document, you specify it by its transaction number. If you do not know the transaction number for your target document, print the list of documents (MEMORY LIST) first.
Page 566 Specify the document and delete it following the procedure below. 1. Use the button to select the transaction number (TX/RX no.) of the document you want to delete, then press the OK button. The confirmation screen is displayed. 2. Use the button to select the transaction number of the document you want to delete, then press the OK button.
Page 567: Summary Of Reports And Lists
Summary of Reports and Lists The machine prints the report of sending or receiving a fax automatically. You can print the list of the fax/ telephone number or the current settings. Type of Reports and Lists Printing Report or List Type of Reports and Lists Report or List Description...
Page 568 You can set the machine to print TX REPORT each time it sends a document, or disable printing of the report by selecting TX report in Auto print settings under Fax settings. You can also specify the print setting so that the first page of the fax is printed along with the report.
Page 569 Note • CALLER HISTORY may not be supported depending on the country or region of purchase. Make sure that the machine is turned on. Load paper. 3. Press the FAX button. The Fax standby screen is displayed. 4. Press the Menu button. The FAX menu screen is displayed.
Page 570 Contact the recipient and have the recipient check that the telephone line is connected correctly. #012 Try again. There is no paper in the recipient's fax machine. Contact the recipient and have the recipient load paper. #017 No tone is detected. The machine could not detect the dial tone.
Page 571 Cause Action #003 It takes too long to receive Contact the sender and have the sender divide the fax or set the image quality a page. (Fax resolution) to a lower setting and resend it. #005 No answer. When receiving a fax manually, the machine could not detect the signals from the sender's fax machine.
Page 572: Troubleshooting
Troubleshooting The Machine Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Cannot Send a Fax Cannot Receive a Fax, Cannot Print a Fax List of Support Code for Error Search Each Function Problems with Network Communication...
Page 573: Problems With Network Communication
Problems with Network Communication Cannot Detect a Machine on a Network Problems with the Machine while Using with Network Other Problems with Network...
Page 574: Cannot Detect A Machine On A Network
Cannot Detect a Machine on a Network Cannot Detect the Machine when Setting Up Network Communication The Machine Cannot Be Detected in the Wireless LAN...
Page 575: Cannot Detect The Machine When Setting Up Network Communication
Cannot Detect the Machine when Setting Up Network Communication If the machine could not be detected on the network when setting up the network communication, confirm the network settings before redetecting the machine. Cannot Detect the Machine during Wireless LAN Setup: Check 1 Important •...
Page 576: Cannot Detect The Machine During Wireless Lan Setup: Check 1
Cannot Detect the Machine during Wireless LAN Setup: Check 1 Are the machine and network device (router, etc.) turned on? Make sure that the machine is turned on. Confirming that the Power Is On Make sure that the network device (router, etc.) is turned on. If the machine or the network device is turned off: Turn on the machine or the network device.
Page 577: Cannot Detect The Machine During Wireless Lan Setup: Check 2
Cannot Detect the Machine during Wireless LAN Setup: Check 2 Is the wireless LAN setting of the machine enabled? Make sure that the icon is displayed on the LCD. If the icon is not displayed: The wireless LAN setting of the machine is disabled. Enable the wireless LAN setting of the machine. After enabling the wireless LAN setting, click Back to Top on the Check Printer Settings screen to try to set up the network communication from the beginning.
Page 578: Cannot Detect The Machine During Wireless Lan Setup: Check 3
Cannot Detect the Machine during Wireless LAN Setup: Check 3 Is the machine connected to the wireless router? By using the icon on the LCD, make sure that the machine is connected to the wireless router. If the icon is displayed: The machine may be placed far away from the wireless router.
Page 579: Cannot Detect The Machine During Wireless Lan Setup: Check 4
• When the message does not appear on your computer: Cancel to set up, then set the security software to allow Canon software* to access the network. * Set the security software to allow Setup.app, Canon IJ Network Tool.app, canonijnetwork.bundle, CIJScannerRegister.app, Canon IJ Scan Utility2.app, and...
Page 580: Cannot Detect The Machine During Wireless Lan Setup: Check 5
Cannot Detect the Machine during Wireless LAN Setup: Check 5 Check the settings of the wireless router. Check the settings of the wireless router for the network connection such as IP address filtering, MAC address filtering, or DHCP function. Make sure that the radio channel of the wireless router and that assigned to the machine are the same. For details on how to check the settings of the wireless router, refer to the instruction manual supplied with the wireless router or contact its manufacturer.
Page 581: Cannot Detect The Machine During Wireless Lan Setup: Check 6
Cannot Detect the Machine during Wireless LAN Setup: Check 6 Make sure that the machine is not placed far away from the wireless router. The wireless router is located indoors within the effective range for wireless communication. Locate the machine within 164 ft. / 50 m from the wireless router. In addition, check where the machine and the wireless router are located and take the appropriate action.
Page 582: The Machine Cannot Be Detected In The Wireless Lan
If not, perform setup according to the instructions on our website. When using IJ Network Tool, click Update to search for the machine again. Check5 Canon IJ Network Tool Screen Make sure that the network settings in the machine are identical with those of Check6 the wireless router.
Page 583 If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access. If using any programs that switch the network environment, check their settings. Some programs will enable a firewall by default.
Page 584: Problems With The Machine While Using With Network
Problems with the Machine while Using with Network The Machine Stopped Working Suddenly Forgot a Wireless Router Name, SSID, or a Network Key The Administrator Password Set to the Machine Was Forgotten Cannot Use the Machine on Replacing a Wireless Router or Changing Its Settings Printing Speed Is Slow...
Page 585: The Machine Stopped Working Suddenly
The Machine Stopped Working Suddenly Cannot Communicate with the Machine over the Wireless LAN Cannot Communicate with the Machine while It Is in the Access Point Mode Cannot Print or Scan from a Computer Connected to the Network Cannot Communicate with the Machine over the Wireless LAN Make sure that the machine is turned on.
Page 586 Make sure that the firewall of the security software is disabled. Check10 If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
Page 587 Make sure that external communication devices are not placed far away from Check5 the machine. Locate your external communication device close enough to communicate with the machine. Make sure that there is no obstruction. Check6 Wireless communication between different rooms or floors is generally poor. Adjust the location of the devices. Make sure that there is no source of radio wave interference in your vicinity.
Page 588: Forgot A Wireless Router Name, Ssid, Or A Network Key
Forgot a Wireless Router Name, SSID, or a Network Key Cannot Connect with a Wireless Router to Which a WEP or WPA/WPA2 Key Is Set (You Forgot the WEP or WPA/WPA2 Key) How to Set an Encryption Key Cannot Connect with a Wireless Router to Which a WEP or WPA/ WPA2 Key Is Set (You Forgot the WEP or WPA/WPA2 Key) For information on how to set up the wireless router, refer to the instruction manual provided with the wireless router or contact its manufacturer.
Page 589 • Select 1 for Key ID:. Otherwise your computer will not be able to communicate with the machine via the wireless router. • When using WPA/WPA2 The authentication method, passphrase, and dynamic encryption type must match on the wireless router, the machine, and the computer. Enter the passphrase configured on the wireless router (a sequence of between 8 and 63 alphanumeric characters, or a 64-character hexadecimal number).
Page 590: The Administrator Password Set To The Machine Was Forgotten
The Administrator Password Set to the Machine Was Forgotten Initialize the machine settings. Select All data, then the administrator password returns to the default. Reset setting After initializing the machine settings, perform setup according to the instructions on our website.
Page 591: Cannot Use The Machine On Replacing A Wireless Router Or Changing Its Settings
Cannot Use the Machine on Replacing a Wireless Router or Changing Its Settings When you replace a wireless router, perform network setup of the machine again. Perform network setup again according to the instructions on our website. If the problem is not resolved, see below. Cannot Communicate with the Machine after Applying MAC/IP Address Filtering or Entering an Encryption Key to the Wireless Router When Encryption Is Enabled, Cannot Communicate with the Machine after the Encryption Type Was...
Page 592 When Encryption Is Enabled, Cannot Communicate with the Machine after the Encryption Type Was Switched on the Wireless Router If the machine cannot communicate with the computer after the encryption type of the machine was switched, make sure that encryption types for the computer and the wireless router matches that set to the machine.
Page 593: Printing Speed Is Slow
Printing Speed Is Slow The machine may be printing out a large job issued from another computer. Check1 Make sure that the radio status is good and adjust the installation positions Check2 while monitoring the radio status with IJ Network Tool. Monitoring Wireless Network Status Make sure that there is no barrier or obstacle between the wireless router and the machine.
Page 594: Other Problems With Network
Other Problems with Network The Message Is Displayed on the Computer Screen during Setup Checking Information about the Network How to Restore the Machine's Network Settings to Factory Default...
Page 595: The Message Is Displayed On The Computer Screen During Setup
The Message Is Displayed on the Computer Screen during Setup The Enter Password Screen Is Displayed during Setup The Screen for Setting the Encryption Is Displayed After Selecting the Wireless Router in the Wireless Routers Screen "You are connecting the machine to the non encrypted wireless network" Is Displayed The Enter Password Screen Is Displayed during Setup The following screen is displayed if an administrator password is set to the machine which has already been set up to use via a network.
Page 596 Security is not configured on the wireless router. The machine can still be used, so continue the setup procedure to complete it. Important • If you connect to a network that is not protected with security measures, there is a risk of disclosing data such as your personal information to a third party.
Page 597: Checking Information About The Network
To display the network setting information using IJ Network Tool, select Network Information on the View menu. Canon IJ Network Tool Menus Checking the IP Address or the MAC Address of the Computer To check the IP address or MAC address assigned to the computer, follow the procedure below.
Page 598 2. Start Network Utility. 3. Click the Ping button. 4. Make sure that Send only XX pings (XX are numbers) is selected. 5. Enter the IP address of the target machine or the target wireless router in Enter the network address to ping.. 6.
Page 599: How To Restore The Machine's Network Settings To Factory Default
How to Restore the Machine's Network Settings to Factory Default Important • Note that initialization erases all network settings on the machine, and printing or scanning operation from a computer over network becomes impossible. To use the machine over network, perform setup according to the instructions on our website.
Page 600: Problems While Printing/Scanning From Smartphone/Tablet
Problems while Printing/Scanning from Smartphone/Tablet Cannot Print/Scan from Smartphone/Tablet...
Page 601: Cannot Print/Scan From Smartphone/Tablet
Cannot Print/Scan from Smartphone/Tablet If you cannot print from your smartphone/tablet, it is possible that your smartphone/tablet cannot communicate with the machine. Confirm the cause of your problem according to the connection method. Cannot Communicate with the Machine over the Wireless LAN Cannot Communicate with the Machine while It Is in the Access Point Mode Note •...
Page 602 To check the settings of your smartphone/tablet, refer to the instruction manual provided with it. If the network settings of your smartphone/tablet are not identical with those of the wireless router, change the network settings of it to match with those of the wireless router. Make sure that the machine is not placed far away from the wireless router.
Page 603 If a device (e.g. microwave oven) using the same frequency bandwidth as the wireless station is placed nearby, the device may cause interference. Place the wireless station as far away from the interference source as possible. Are you trying to connect 6 smartphones/tablets or more? Check9 You can connect up to 5 smartphones/tablets using the access point mode.
Page 604: Problems With Printing
Problems with Printing Printing Does Not Start Paper Jams Print Results Not Satisfactory Ink Is Not Ejected Paper Does Not Feed Properly/"No Paper" Error Occurs Copying/Printing Stops Before It Is Completed...
Page 605: Printing Does Not Start
Printing Does Not Start Make sure that the power plug is securely plugged in, then press the ON button Check1 to turn the machine on. While the POWER lamp is flashing, the machine is initializing. Wait until the POWER lamp stops flashing and remains lit.
Page 606 If you are printing from the computer and there are any unnecessary print jobs, Check6 delete them. Deleting the Undesired Print Job Make sure that your machine's name is selected in the Print dialog. Check7 The machine will not print properly if you are using a printer driver for a different printer. Make sure that your machine's name is selected in Printer in the Print dialog.
Page 607: Paper Jams
Paper Jams When paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. • When a Support Code and a message are displayed on the computer screen: * The screen differs depending on the OS you are using. •...
Page 608: Print Results Not Satisfactory
Print Results Not Satisfactory If the print result is not satisfactory due to white streaks, misaligned lines, or uneven colors, confirm the paper and print quality settings first. Do the page size and media type settings match the size and type of the loaded Check1 paper? When these settings are incorrect, you cannot obtain a proper print result.
Page 609 After printing, dry the paper sufficiently, avoid high temperatures, high humidity, and direct sunlight, and store or display indoors at room temperature and normal humidity. To avoid direct exposure to air, we recommend that you store the paper in an album, plastic folder, photo frame, etc.
Page 610: Cannot Print To End Of Job
Cannot Print to End of Job Is the space of your computer's hard disk sufficient? Check Delete unnecessary files to free disk space.
Page 611: No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks
No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks No Printing Results Printing Is Blurred Colors Are Wrong...
Page 612 White Streaks Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Print the Nozzle Check Pattern and perform any necessary maintenance Check2 operations such as Print Head Cleaning. Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles. Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing, Print Head...
Page 613 Then install the FINE cartridges again. Push up the FINE cartridge until it clicks into place. When the FINE cartridge is installed properly, you hear an electric sound once. After confirming that the FINE cartridge is installed properly, close the paper output cover. •...
Page 614: Colors Are Unclear
Colors Are Unclear Is the Nozzle Check Pattern printed properly? Check1 Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles. Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing, Print Head Cleaning, and Print Head Deep Cleaning.
Page 615: Lines Are Misaligned
Lines Are Misaligned Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Perform Print Head Alignment. Check2 If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note •...
Page 616: Printed Paper Curls Or Has Ink Blots
Is Photo Paper used for printing photographs? Check3 When printing data with high color saturation such as photographs or images in deep color, we recommend using Photo Paper Plus Glossy II or other Canon speciality paper. Media Types You Can Use...
Page 617: Paper Is Smudged/Printed Surface Is Scratched
Paper Is Smudged/Printed Surface Is Scratched Paper Is Smudged The Edges of Paper Are Smudged Printed Surface Is Smudged Printed Surface Is Scratched Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Is the appropriate type of paper used? Check the followings: Check2 •...
Page 618 • For Other Paper If the curl on the four corners of the paper is more than 0.1 inch / 3 mm (A) in height, the paper may be smudged or may not be fed properly. In such cases, follow the procedure described below to correct the paper curl.
Page 619 • To set by using your computer In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select the Prevent paper abrasion check box, and then click Apply. To open the Canon IJ Printer Utility, see Opening the Canon IJ Printer Utility.
Page 620 Doing so gives the printed surface enough time to dry so that paper smudged and scratched are prevented. 1. Make sure that the machine is turned on. 2. Open the Canon IJ Printer Utility. Opening the Canon IJ Printer Utility 3.
Page 621: Back Of The Paper Is Smudged
Back of the Paper Is Smudged Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Perform the Bottom Plate Cleaning to clean the inside of the machine. Check2 Cleaning the Inside of the Machine (Bottom Plate Cleaning) Note •...
Page 622: Vertical Lines Are Printed On The Sides Of The Printout
Vertical Lines Are Printed on the Sides of the Printout Is the size of the loaded paper correct? Check The vertical lines may be printed in the margin if the size of the loaded paper is larger than that you have specified.
Page 623: Colors Are Uneven Or Streaked
Colors Are Uneven or Streaked Colors Are Uneven Colors Are Streaked Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Print the Nozzle Check Pattern and perform any necessary maintenance Check2 operations such as Print Head Cleaning. Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.
Page 624 If the problem is not resolved after performing the Print Head Deep Cleaning, turn off the machine and perform another Print Head Deep Cleaning after 24 hours. When you turn the machine off, do not unplug it from the power supply. •...
Page 625: Ink Is Not Ejected
Ink Is Not Ejected When a FINE cartridge runs out of ink, replace it with a new one. Check1 Is the FINE cartridge installed properly? Check2 If the FINE cartridge is not installed securely, ink may not be ejected correctly. Open the paper output cover, then remove the FINE cartridges.
Page 626: Paper Does Not Feed Properly/"No Paper" Error Occurs
Paper Does Not Feed Properly/"No Paper" Error Occurs Make sure that paper is loaded. Check1 Loading Paper Make sure of the following when you load paper. Check2 • When loading two or more sheets of paper, flip through the paper before loading. •...
Page 627 Changing the Machine Settings on the LCD • To set by using your computer In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select the Prevent paper double-feed check box, and then click Apply. To open the Canon IJ Printer Utility, see Opening the Canon IJ Printer Utility.
Page 628: Copying/Printing Stops Before It Is Completed
Copying/Printing Stops Before It Is Completed Is the paper loaded? Check1 Make sure that paper is loaded. If the machine has run out of paper, load paper. Do the printing documents have lots of photographs or illustrations? Check2 As printing large data such as photos or graphics takes time for the machine and the computer to process, the machine may appear to have stopped operating.
Page 629: Problems With Faxing
Problems with Faxing Problems Sending Faxes Problems Receiving Faxes Cannot Send a Fax Clearly Telephone Problems...
Page 630: Problems Sending Faxes
Problems Sending Faxes Cannot Send a Fax Cannot Perform Sequential Broadcasting by Redialing, or Cannot Dial by Entering the Numbers Errors Often Occur When You Send a Fax...
Page 631: Cannot Send A Fax
Cannot Send a Fax Is the power turned on? Check1 • You cannot send faxes if the power is turned off. Press the ON button to turn the power on. • If you unplugged the power cord without turning off the power (the POWER lamp is lit), reconnecting it turns on the power automatically.
Page 632 Security control Is Dial tone detect set to ON? Check6 Resend the fax after a while. If you still cannot send the fax, select OFF for Dial tone detect in Adv. FAX settings under Fax settings. Adv. FAX settings Is the fax number registered correctly in the machine's directory? Check7 Check the recipient's fax/telephone number, correct the fax/telephone number registered in the machine's directory, then send the document again.
Page 633: Cannot Perform Sequential Broadcasting By Redialing, Or Cannot Dial By Entering The Numbers
Cannot Perform Sequential Broadcasting by Redialing, or Cannot Dial by Entering the Numbers Have you already selected the recipient from the redial history, or already dialed Check a number by entering the fax/telephone numbers? You can dial one recipient by selecting from the redial history or by entering the fax/telephone numbers as the recipient of sequential broadcasting.
Page 634: Errors Often Occur When You Send A Fax
Errors Often Occur When You Send a Fax Check the telephone line condition or the connection. Check If the telephone line or connection is poor, reducing the transmission start speed may correct the error. Reduce the transmission start speed on TX start speed in Adv. communication in Adv. FAX settings under Fax settings.
Page 635: Problems Receiving Faxes
Problems Receiving Faxes Cannot Receive a Fax, Cannot Print a Fax Machine Does Not Switch Automatically between Voice and Fax Calls Quality of Received Fax is Poor Cannot Receive a Color Fax Errors Often Occur When You Receive a Fax...
Page 636: Cannot Receive A Fax, Cannot Print A Fax
Cannot Receive a Fax, Cannot Print a Fax Is the power turned on? Check1 • You cannot receive faxes if the power is turned off. Press the ON button to turn the power on. • If you unplugged the power cord without turning off the power (the POWER lamp is lit), reconnecting it turns on the power automatically.
Page 637 Is a different size of paper from that specified by Page size in FAX paper Check5 settings loaded? If a different size of paper from that specified by Page size is loaded for printing faxes, the received faxes will not be printed and will be stored in the machine's memory (Memory Reception).
Page 638: Machine Does Not Switch Automatically Between Voice And Fax Calls
Machine Does Not Switch Automatically between Voice and Fax Calls Is the receive mode set to Fax only mode? Check If Fax only mode is selected for Receive mode set. under FAX menu, there will be no automatic switching between voice and fax calls. Set the receive mode to TEL priority mode, DRPD*1, or Network switch*2.
Page 639: Quality Of Received Fax Is Poor
Quality of Received Fax is Poor Check the scan settings of the sender's fax machine. Check1 Ask the sender to adjust the scan settings of the fax machine. Is ECM RX set to OFF? Check2 Select ON for ECM RX in Adv. communication in Adv. FAX settings under Fax settings. If ECM RX is enabled, the sender's fax machine resends the fax after correcting errors automatically.
Page 640: Cannot Receive A Color Fax
Cannot Receive a Color Fax Is ECM RX set to OFF? Check If OFF is select for ECM RX in Adv. communication in Adv. FAX settings under Fax settings, the machine cannot receive color faxes. The machine will disconnect the telephone line or receive color faxes in black & white according to the setting of the sender's fax machine.
Page 641: Errors Often Occur When You Receive A Fax
Errors Often Occur When You Receive a Fax Check the telephone line condition or the connection. Check1 If the telephone line or connection is poor, reducing the reception start speed may correct the error. Reduce the reception start speed on RX start speed in Adv. communication in Adv. FAX settings under Fax settings.
Page 642: Cannot Send A Fax Clearly
Cannot Send a Fax Clearly Is the document loaded correctly? Check1 Remove the document, then reload it on the platen glass or in the ADF. Loading Originals Is the platen glass and/or the inner side of the document cover and/or the glass Check2 of ADF dirty? Clean the platen glass and/or the inner side of the document cover and/or the glass of ADF, then reload the...
Page 643: Telephone Problems
Telephone Problems Cannot Dial Telephone Disconnects During a Call...
Page 644: Cannot Dial
Cannot Dial Is the telephone line cable connected correctly? Check1 Check that the telephone line cable is connected correctly. Basic Connection Is the telephone line type of the machine or the external device set correctly? Check2 Check the telephone line type setting and change it as necessary. Setting the Telephone Line Type...
Page 645: Telephone Disconnects During A Call
Telephone Disconnects During a Call Is the telephone line cable or the telephone (or a peripheral device such as an Check external telephone, an answering machine, or a computer modem) connected correctly? Check that the telephone line cable and the telephone (or a peripheral device such as an external telephone, an answering machine, or a computer modem) are connected correctly.
Page 646: Problems With Scanning
Problems with Scanning Problems with Scanning Scan Results Not Satisfactory...
Page 647: Problems With Scanning
Problems with Scanning Scanner Does Not Work Scanner Driver Does Not Start Error Message Appears and the Scanner Driver Screen Does Not Appear Cannot Scan Multiple Items at One Time Cannot Scan Properly with Auto Scan Slow Scanning Speed "There is not enough memory." Message Is Displayed Computer Stops Operating during Scanning Scanned Image Does Not Open...
Page 648: Scanner Does Not Work
Scanner Does Not Work Make sure that your scanner or printer is turned on. Check 1 Connect the USB cable to a different USB port on the computer. Check 2 If the USB cable is connected to a USB hub, remove it from the USB hub and Check 3 connect it to a USB port on the computer.
Page 649: Scanner Driver Does Not Start
Scanner Driver Does Not Start Make sure that the scanner driver is installed. Check 1 If not installed, install the scanner driver from the web page. Select your scanner or printer on the application's menu. Check 2 Note • The operation may differ depending on the application. Make sure that the application supports the ICA (Image Capture Architecture) Check 3 driver.
Page 650: Error Message Appears And The Scanner Driver Screen Does Not Appear
Error Message Appears and the Scanner Driver Screen Does Not Appear Make sure that your scanner or printer is turned on. Check 1 Turn off your scanner or printer, then reconnect the USB cable and replug the Check 2 power cord. Connect the USB cable to a different USB port on the computer.
Page 651: Cannot Scan Multiple Items At One Time
Cannot Scan Multiple Items at One Time Make sure that the items are placed correctly. Check 1 Placing Items (When Scanning from a Computer) Check if you can properly scan one item. Check 2 Some applications do not support multiple image scanning. In that case, scan each item individually.
Page 652: Cannot Scan Properly With Auto Scan
Cannot Scan Properly with Auto Scan Make sure that the items are placed correctly. Check 1 Placing Items (When Scanning from a Computer) Multiple item scanning may not be supported. Check 2 Some applications do not support multiple image scanning. In that case, scan each item individually.
Page 653: Slow Scanning Speed
Slow Scanning Speed To view the image on a monitor, set the output resolution to around 150 dpi. To Check 1 print, set it to around 300 dpi. Resolution Set Fading Correction, Grain Correction, etc. to None. Check 2 Refer to "Image Corrections and Color Adjustments"...
Page 654: There Is Not Enough Memory." Message Is Displayed
"There is not enough memory." Message Is Displayed Exit other applications and try again. Check 1 Reduce the resolution or output size and scan again. Check 2 Resolution...
Page 655: Computer Stops Operating During Scanning
Computer Stops Operating during Scanning Restart the computer, reduce the output resolution and scan again. Check 1 Resolution Delete unnecessary files to obtain sufficient free hard disk space, then scan Check 2 again. Error message may appear if there is not enough hard disk space to scan and save, when the image size is too large (such as when scanning a large item at high resolution).
Page 656: Scanned Image Does Not Open
Scanned Image Does Not Open If the data format is not supported by the application, scan the image again and Check select a popular data format such as JPEG when saving it. Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application.
Page 657: Scan Results Not Satisfactory
Scan Results Not Satisfactory Scan Quality (Image Displayed on the Monitor) Is Poor Scanned Image Is Surrounded by Extra White Areas Cannot Scan at the Correct Size Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation Panel Item Is Placed Correctly, but the Scanned Image Is Slanted Scanned Image Is Enlarged (Reduced) on the Computer Monitor...
Page 658: Scan Quality (Image Displayed On The Monitor) Is Poor
Scan Quality (Image Displayed on the Monitor) Is Poor If the image is jagged, increase the scanning resolution, or select TIFF or PNG Check 1 in Data Format of the Settings dialog. Resolution Settings Dialog Set the display size to 100 %. Check 2 Some applications do not display images clearly if the display size is too small.
Page 659: Scanned Image Is Surrounded By Extra White Areas
Scanned Image Is Surrounded by Extra White Areas Specify the scan area. Check Manually specify the scan area when there are white margins or unwanted areas along the edges of the scanned images in the Image Stitch window. Adjusting Cropping Frames in the Image Stitch Window...
Page 660: Cannot Scan At The Correct Size
Cannot Scan at the Correct Size Make sure that the items are placed correctly. Check Placing Items (When Scanning from a Computer)
Page 661: Panel
Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation Panel Make sure that the items are placed correctly. Check 1 Placing Items (When Scanning from a Computer) Check that the settings match the item to be scanned. Check 2 If you cannot scan properly by automatically detecting the item type, specify the item type and size.
Page 662: Item Is Placed Correctly, But The Scanned Image Is Slanted
Item Is Placed Correctly, but the Scanned Image Is Slanted When Document or Magazine is selected for Select Source, deselect the Check Correct slanted text document checkbox and scan the item again. Settings (Document Scan) Dialog Settings (Custom Scan) Dialog...
Page 663: Scanned Image Is Enlarged (Reduced) On The Computer Monitor
Scanned Image Is Enlarged (Reduced) on the Computer Monitor Change the display setting in the application. Check 1 Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application. Click Driver in the IJ Scan Utility main screen, then change the resolution Check 2 setting and scan again.
Page 664: Problems With The Machine
Problems with the Machine The Machine Cannot Be Powered On The Machine Turns Off Unintentionally Cannot Connect to Computer with a USB Cable Properly Cannot Communicate with the Machine with USB Connection LCD Cannot Be Seen At All An Unintended Language Is Displayed on the LCD FINE Cartridge Holder Does Not Move to the Position for Replacing...
Page 665: The Machine Cannot Be Powered On
The Machine Cannot Be Powered On Press the ON button. Check1 Make sure that the power plug is securely plugged into the power cord Check2 connector of the machine, then turn it back on. Unplug the machine from the power supply, then plug the machine back in and Check3 turn the machine back on after leaving it for at least 3 minutes.
Page 666: The Machine Turns Off Unintentionally
The machine turns off automatically according to the elapsed time you specified if the setting to turn the unit off automatically is enabled. If you do not want the machine to turn off automatically, open Canon IJ Printer Utility, select Power Settings in the pop-up menu, then select Disable for Auto Power Off on Auto Power.
Page 667: Cannot Connect To Computer With A Usb Cable Properly
Cannot Connect to Computer with a USB Cable Properly Printing or Scanning Speed Is Slow/Hi-Speed USB Connection Does Not Work If your system environment is not fully compatible with Hi-Speed USB, the machine will operate at a lower speed provided under USB 1.1. In this case, the machine operates properly but printing or scanning speed may slow down due to communication speed.
Page 668: Cannot Communicate With The Machine With Usb Connection
Cannot Communicate with the Machine with USB Connection Make sure that the machine is turned on. Check1 Make sure that the USB cable is connected properly. Check2 Connecting the Machine to the Computer Using a USB Cable to connect the USB cable properly. Do not start up IJ Network Tool while printing.
Page 669: Lcd Cannot Be Seen At All
LCD Cannot Be Seen At All • If the POWER lamp is off: The machine is not powered on. Connect the power cord and press the ON button. • If the POWER lamp is lit: The LCD may be in the screen-saver mode. Press a button other than the ON button on the operation panel.
Page 670: An Unintended Language Is Displayed On The Lcd
An Unintended Language Is Displayed on the LCD Select the language you want to be displayed according to the following procedure. 1. Press the Setup button, then wait for about 5 seconds. 2. Press the button twice, then press the OK button. 3.
Page 671: Fine Cartridge Holder Does Not Move To The Position For Replacing
FINE Cartridge Holder Does Not Move to the Position for Replacing Is the POWER lamp off? Check1 Check if the POWER lamp is lit. The FINE cartridge holder will not move unless the power is on. If the POWER lamp is off, close the paper output cover and turn the machine on.
Page 672: Problems With Installation/Downloading
Problems with Installation/Downloading Cannot Install the MP Drivers Uninstalling IJ Network Tool...
Page 673: Cannot Install The Mp Drivers
Cannot Install the MP Drivers Download the driver from the support page of our website, then reinstall it.
Page 674: Uninstalling Ij Network Tool
• Even if IJ Network Tool is uninstalled, you can print over network or scan from the computer. However, you cannot change the network settings over network. 1. Select Applications from the Go menu of Finder, double-click Canon Utilities > IJ Network Tool, drag the Canon IJ Network Tool icon into the Trash.
Page 675: About Errors/Messages Displayed
About Errors/Messages Displayed If an Error Occurs A Message for Faxing Is Displayed on the Fax Standby Screen A Message Is Displayed...
Page 676: If An Error Occurs
If an Error Occurs When an error occurs in printing such as the machine is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. When an error occurs, a Support Code (error number) is displayed on the computer screen or the LCD. •...
Page 677: A Message For Faxing Is Displayed On The Fax Standby Screen
A Message for Faxing Is Displayed on the Fax Standby Screen If a message is displayed on the Fax standby screen, take the corresponding action described below. Message Action Auto redial The machine is waiting to redial the recipient's number because the line was busy or the recipient did not answer when you tried to send a document.
Page 678 Auto print settings • Paper has run out: Load the paper and press the OK button. • A different size of paper from that specified by Page size in FAX paper settings is loaded: Load the same size of paper as that specified by Page size, then press the OK button. •...
Page 679 FAX info Transmission has been canceled because the machine could not detect the recipient's fax machine does not information or the information did not match the dialed number. This message is displayed when match Check RX FAX info in Security control under Fax settings is set to ON. For details, see Sending Faxes after Checking Information (Checking the Recipient's Information).
Page 680: A Message Is Displayed
A Message Is Displayed This section describes some of the errors or messages. Note • A Support Code (error number) is displayed on the computer or on the LCD for some error or message. For details on errors with Support Codes, refer to List of Support Code for Error.
Page 681 The Inkjet Printer/Scanner/Fax Extended Survey Program Icon Appears If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, the printer and application software usage information is scheduled to be sent every month for about ten years. The Inkjet Printer/ Scanner/Fax Extended Survey Program icon appears in the Dock when it is time to send the printer usage information.
Page 682 1. Stop the Inkjet Printer/Scanner/Fax Extended Survey Program. Changing the setting: 2. Select Applications from the Go menu of Finder, and double-click the Canon Utilities folder, then the Inkjet Extended Survey Program folder. 3. Place the Canon Inkjet Printer/Scanner/Fax Extended Survey Program.app file into the Trash.
Page 683: If You Cannot Resolve The Problem
If you cannot resolve the problem with any of the workarounds in this chapter, please contact the seller of the machine or the service center. Canon support staff are trained to be able to provide technical support to satisfy customers. Caution •...
Page 684: List Of Support Code For Error
List of Support Code for Error The support code appears on the LCD and the computer screen when an error occurs. "Support Code" means the error number and appears with an error message. When an error occurs, check the support code displayed on the LCD or the computer screen and take the appropriate action.
Page 685 • A000 to ZZZZ B201 B202 B203 B204 About the support code for paper jam, you can also refer to List of Support Code for Error (When Paper Is Jammed).
Page 686: List Of Support Code For Error (When Paper Is Jammed)
List of Support Code for Error (When Paper Is Jammed) If the paper is jammed, remove it following the procedure appropriate for each case. • If you can see the jammed paper at the paper output slot: 1300 • If you cannot see the jammed paper at the paper output slot: 1303 •...
Page 687 1300 Cause Paper is jammed in the paper output slot. Action If you can see the jammed paper at the paper output slot, remove the paper following the procedure below. Important • The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or the unsent fax are stored in the machine's memory.
Page 688 If you turned off the machine in step 1, all print jobs in the queue are canceled. Reprint if necessary. Note • When reloading the paper, make sure that you are using suitable paper for printing and are loading it correctly. •...
Page 689 1303 Cause Paper is jammed inside the machine at the transport unit. Action If you cannot see the paper at the paper output slot, remove the paper from the transport unit. Remove the paper following the procedure below. Important • The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or the unsent fax are stored in the machine's memory.
Page 690 5. Pull out the jammed paper slowly. When you pull the jammed paper, support the machine with your hand so that it does not fall down. Note • If the paper is rolled up and it is difficult to remove, grasp the edges of the paper, then remove the jammed paper.
Page 691 2801 Cause The document is jammed in the ADF. Action Remove the document following the procedure below. Important • Do not open the document cover if the document is jammed. The jammed document may be torn. • The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or the unsent fax are stored in the machine's memory.
Page 692 5. Close the document feeder cover, then turn on the machine. When rescanning the document after clearing the error, rescan it from the first page. If you cannot remove the document or the document tears inside the machine, or if the document jam error continues after removing the document, contact the service center.
Page 693 5. Close the document feeder cover, then turn on the machine. When rescanning the document after clearing the error, rescan it from the first page. If you cannot remove the document or the document tears inside the machine, or if the document jam error continues after removing the document, contact the service center.
Page 694: Paper Is Jammed Inside The Machine
Paper Is Jammed inside the Machine If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the transport unit, or if the jammed paper remains inside the machine, remove the paper following the procedure below.
Page 695 If the jammed paper is under the FINE cartridge holder, move the FINE cartridge holder to the right edge or the left edge whichever is easier to remove the paper. When you move the FINE cartridge holder, hold the FINE cartridge holder and slide it slowly to the right edge or the left edge.
Page 696 If the paper is torn, a piece of paper may remain inside the machine. Check the following and remove the piece of paper if it remains. • Does the piece of paper remain under the FINE cartridge holder? • Does the little piece of paper remain inside the machine? •...
Page 697: In Other Cases
In Other Cases Make sure of the following: Are there any foreign objects around the paper output slot? Check1 Is the paper curled? Check2 Load the paper after correcting its curl.
Page 698 1003 Cause The machine is out of paper, or paper does not feed. Action Close the paper output tray, pull the cassette out, then load the paper. When you load the paper, insert the paper stack until the leading edge touches the far end of the cassette.
Page 699 1200 Cause The paper output cover is open. Action Close the paper output cover and wait for a while. Do not close it while you are replacing a FINE cartridge.
Page 700 1203 Cause The paper output cover is opened while printing is in progress. Action If paper is left inside the machine, remove the paper slowly with both hands and close the paper output cover. Press the machine's OK button to dismiss the error. The machine ejects one blank sheet of paper and resumes printing from the next paper.
Page 701 1250 Cause The paper output tray is closed. Action Open the paper output tray to resume printing.
Page 702 1401 Cause The FINE cartridge is not installed. Action Install the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact the service center.
Page 703 1403 Cause The FINE cartridge cannot be recognized. Action Replace the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact the service center.
Page 704 1485 Cause Appropriate ink cartridge is not installed. Action Printing cannot be executed because the ink cartridge is not compatible with this machine. Install the appropriate ink cartridge. If you want to cancel printing, press the machine's Stop button.
Page 705 1682 Cause The FINE cartridge cannot be recognized. Action Replace the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact the service center.
Page 706 1684 Cause The ink cartridge cannot be recognized. Action Printing cannot be executed because the ink cartridge may not be installed properly or may not be compatible with this machine. Install the appropriate ink cartridge. If you want to cancel printing, press the machine's Stop button.
Page 707 Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition. Note •...
Page 708 1688 Cause The ink has run out. Action Replace the ink cartridge and close the paper output cover. If printing is in progress and you want to continue printing, press the machine's Stop button for at least 5 seconds with the ink cartridge installed. Then printing can continue under the ink out condition. The function for detecting the remaining ink level will be disabled.
Page 709 168A Cause The FINE cartridge is not installed properly, or the FINE cartridge not compatible with this machine is installed. Action Open the paper output cover, then remove the FINE cartridges. Make sure that the FINE cartridge compatible with the machine is installed. Then install the FINE cartridges again.
Page 710 1702 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
Page 711 1703 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
Page 712 1704 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
Page 713 1705 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
Page 714 1712 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
Page 715 1713 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
Page 716 1714 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
Page 717 1715 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
Page 718 1871 Cause The cassette is not inserted. Action After loading the paper, push the cassette so that the mark on the cassette aligns with the front panel as illustrated below. When the cassette is inserted properly, you hear an electric sound once. Open the paper output tray, then press the machine's OK button.
Page 719 1890 Cause The protective material for the FINE cartridge holder or the tape may remain attached to the holder. Action Open the paper output cover, then confirm that the protective material or the tape does not remain attached to the FINE cartridge holder. If you find the protective material or the tape remains attached, remove it, then close the paper output cover.
Page 720 2110 Cause The paper settings for printing or copying are different from the cassette paper information registered to the machine. Note • For details on the proper combination of paper settings you can specify by the printer driver or on the LCD: Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)
Page 721 For example, when the paper setting for printing or copying is B5 and the cassette paper information registered to the machine is A4, the machine starts printing or copying with B5 on the paper loaded in the cassette. Replace the paper Select if you want to print after replacing the paper of the cassette.
Page 722 The machine starts printing or copying even though the paper settings for printing or copying and the cassette paper information registered to the machine are different.
Page 723 2120 Cause The paper settings of the cassette is not complete. Action If the following screen is displayed, the paper settings of the cassette is not complete. Press the machine's OK button to terminate the paper settings of the cassette.
Page 724 2700 Cause Possible causes include the following. • Some errors occurred while copying and a certain time passed. • Document is remained in the ADF. • Some errors occurred while scanning and the document is remained in the ADF. Action Take the corresponding actions below.
Page 725 2802 Cause No document in the ADF. Action Press the OK button to resolve the error, then operate again after loading documents.
Page 726 2803 Cause The document is too long or is jammed in the ADF. Action Press the OK button to dismiss the error. Then make sure that the document you are loading meets the machine's requirements before redoing the operation. If the document is jammed, remove the jammed document following the procedure below. Important •...
Page 727 5. Close the document feeder cover, then turn on the machine. When rescanning the document after clearing the error, rescan it from the first page. If you cannot remove the document or the document tears inside the machine, or if the document jam error continues after removing the document, contact the service center.
Page 728 5. Close the document feeder cover, then turn on the machine. When rescanning the document after clearing the error, rescan it from the first page. If you cannot remove the document or the document tears inside the machine, or if the document jam error continues after removing the document, contact the service center.
Page 729 2900 Cause Scanning the print head alignment sheet has failed. Action Press the OK button to dismiss the error, then take the actions described below. • Make sure that the print head alignment sheet is set in the correct position and orientation on the platen glass.
Page 730 2901 Cause Printing of the print head alignment pattern is complete and the machine is in waiting for scanning the sheet. Action Proceed to scan the printed alignment pattern. 1. Load the print head alignment sheet on the platen glass. Load the print head alignment sheet with the printed side facing down and align the mark on the upper left corner of the sheet with the alignment mark...
Page 731 4100 Cause The specified data cannot be printed. Action When you print the contents on CREATIVE PARK PREMIUM, confirm the message on the computer screen, make sure that genuine Canon FINE cartridges are all installed properly, then start printing again.
Page 732 4103 Cause Cannot perform printing with the current print settings. Action Press the machine's Stop button to cancel printing. Then change the print settings and print again.
Page 733 5011 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 734 5012 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 735 5040 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 736 5100 Cause Printer error has occurred. Action Cancel printing and turn off the machine. Then clear the jammed paper or protective material that is preventing the FINE cartridge holder from moving, and turn on the machine again. Cancel printing and turn off the machine. Then confirm the following.
Page 737 5200 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 738 5400 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 739 5B02 Cause Printer error has occurred. Action Contact the service center.
Page 740 5B03 Cause Printer error has occurred. Action Contact the service center.
Page 741 5B04 Cause Printer error has occurred. Action Contact the service center.
Page 742 5B05 Cause Printer error has occurred. Action Contact the service center.
Page 743 5B12 Cause Printer error has occurred. Action Contact the service center.
Page 744 5B13 Cause Printer error has occurred. Action Contact the service center.
Page 745 5B14 Cause Printer error has occurred. Action Contact the service center.
Page 746 5B15 Cause Printer error has occurred. Action Contact the service center.
Page 747 6000 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 748 6500 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 749 6800 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 750 6801 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 751 6900 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 752 6901 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 753 6902 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 754 6910 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 755 6911 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 756 6930 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 757 6931 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 758 6932 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 759 6933 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 760 6936 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 761 6937 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 762 6938 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 763 6939 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 764 693A Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 765 6940 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 766 6941 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 767 6942 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 768 6943 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 769 6944 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 770 6945 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 771 6946 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 772 9500 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 773: B201
B201 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
Page 774: B202
B202 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
Page 775: B203
B203 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
Page 776 B204 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.

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