Resetting The Zywall/Usg - ZyXEL Communications ZyWall 110 User Manual

The Web Configurator is the recommended method for uploading firmware. You only need to use
the command line interface if you need to recover the firmware. See the CLI Reference Guide for
how to determine if you need to recover the firmware and how to recover it.
My packet capture captured less than I wanted or failed.
The packet capture screen's File Size sets a maximum size limit for the total combined size of all
the capture files on the ZyWALL/USG, including any existing capture files and any new capture files
you generate. If you have existing capture files you may need to set this size larger or delete
existing capture files.
The ZyWALL/USG stops the capture and generates the capture file when either the capture files
reach the File Size or the time period specified in the Duration field expires.
My earlier packet capture files are missing.
New capture files overwrite existing files of the same name. Change the File Suffix field's setting
to avoid this.

42.1 Resetting the ZyWALL/USG

If you cannot access the ZyWALL/USG by any method, try restarting it by turning the power off and
then on again. If you still cannot access the ZyWALL/USG by any method or you forget the
administrator password(s), you can reset the ZyWALL/USG to its factory-default settings. Any
configuration files or shell scripts that you saved on the ZyWALL/USG should still be available
afterwards.
Use the following procedure to reset the ZyWALL/USG to its factory-default settings. This
overwrites the settings in the startup-config.conf file with the settings in the system-default.conf
file.
Note: This procedure removes the current configuration.
Make sure the SYS LED is on and not blinking.
1
Press the RESET button and hold it until the SYS LED begins to blink. (This usually takes about five
2
seconds.)
Release the RESET button, and wait for the ZyWALL/USG to restart.
3
You should be able to access the ZyWALL/USG using the default settings.
Chapter 42 Troubleshooting
ZyWALL/USG Series User's Guide
769