General Alarm Condition - HP R12000 User Manual

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General alarm condition

Action:
If using the HP DirectFlow UPS Management Module web interface, check the log files to obtain specific
1.
error information to help identify the problem.
For more information about the causes of a general alarm condition, see "LED and audible alarm
troubleshooting (on page 89)."
Check the batteries:
2.
Allow the UPS batteries to charge for 48 hours.
a.
If a battery fault occurs, replace the batteries.
b.
Reduce the load:
3.
Power down the UPS. For more information, see "Powering down the UPS and battery packs (on
a.
page 80)."
Remove one or more load devices to reduce the power requirements.
b.
Alarm name Alarm description
BP not ready 3 The voltage between two parallel 1U battery packs
is too high and the battery packs are not ready.
BP not ready 4 The 1U battery pack has an internal communication
failure and the battery pack is not ready.
BP MOSFET fault The 1U battery pack MOSFET that puts battery
modules in series is damaged.
BP discharge OCP Over current protection was used for a 1U battery
pack while discharging.
BP charge OCP Over current protection was used for a 1U battery
pack while charging.
BP short circuit The 1U battery pack shorted while discharging.
BP over voltage The 1U battery pack exceeded the cell voltage limit
while charging.
Under temperature 1 The 1U battery pack cell temperature is too low and
cannot be charged.
Under temperature 2 The 1U battery pack cell temperature is too low and
cannot be discharged.
Timeout shutdown The power unit shut down because the battery pack
exceeded the runtime (70 seconds for a single
battery pack and 5 minutes for two battery packs).
2BPs not compatible The firmware versions inside two battery packs are
not compatible with each other.
BM into deep sleep The battery module inside the 1U battery pack is in
deep sleep mode to prevent being deeply
discharged. In this condition, the 1U battery pack
cannot support the load.
Charger start fault The UPS starts the charger but the charger voltage
cannot reach the required voltage.
BM charger fault The charger inside the 1U battery pack has a
problem that prevents it from charging the battery
module.
BM bad The battery module has a calibration issue or a
capacity issue and needs to be replaced.
Alarm type
Informative
Informative
Critical
Critical
Critical
Critical
Critical
Critical
Critical
Critical
Warning
Warning
Critical
Critical
Critical
Troubleshooting 92