HP R1500 - UPS XR User Manual
Hp ups r1500 g2 user guide
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- User manual (115 pages) ,
- Product end-of-life disassembly instructions (12 pages) ,
- Installation instructions manual (9 pages)
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Summary of Contents for HP R1500 - UPS XR
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Page 1: User Guide
HP UPS R1500 Generation 2 User Guide Part Number 419178-002 December 2009 (Second Edition) - Page 2 © Copyright 2006, 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
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Page 3: Table Of Contents
Contents Component identification ....................... 6 UPS R1500 G2 overview ..........................6 UPS front panel ............................6 UPS front panel controls ..........................7 UPS front panel LED indicators ........................8 UPS R1500 G2 NA/JPN/TWN rear panel..................... 8 UPS R1500 G2 INTL rear panel ........................9 Installation .......................... - Page 4 Replacing the UPS ............................29 Updating the UPS firmware ......................... 30 Configuring a USB to serial converter ....................30 Reassigning the USB COM ports......................31 Cleaning battery spills ..........................32 Troubleshooting .......................... 33 LED and audible alarm troubleshooting ......................33 UPS does not start ............................
- Page 5 Disposal of waste equipment by users in private households in the European Union .......... 46 Japanese notice ............................47 BSMI notice ............................... 48 Korean notice ............................48 Battery replacement notice .......................... 48 Power cord statement for Japan ........................49 Electrostatic discharge ......................... 50 Preventing electrostatic discharge ........................
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Page 6: Component Identification
Component identification UPS R1500 G2 overview The HP UPS R1500 G2 features a 1U rack-mount design and offers power protection for loads up to 1440 VA/1000 W (NA/TWN), 1200 VA/1000 W (JPN) or 1500 VA/1000 W (INTL). To benefit from the latest product enhancements, update to the latest versions of UPS firmware and software. -
Page 7: Ups Front Panel Controls
UPS front panel controls Item Description Function Power On/Standby button Powers up the UPS ("Powering up the UPS" on page 22). Powers down the UPS ("Powering down the UPS" on page 24). Places the UPS in Standby mode (on page 23). Test/Alarm Reset button Initiates a self-test ("Initiating a... -
Page 8: Ups Front Panel Led Indicators
UPS front panel LED indicators Item LED description Load Segment 2 Load Segment 1 General Alarm On Battery Overload Power On For more information, see "LED and audible alarm troubleshooting (on page 33)." UPS R1500 G2 NA/JPN/TWN rear panel Component identification 8... -
Page 9: Ups R1500 G2 Intl Rear Panel
Item Description Site Wiring Fault LED Network Transient Protector IN jack Network Transient Protector OUT jack Load segment 1 (two NEMA 5-15 output receptacles for surge and battery backup protection) Load segment 2 (two NEMA 5-15 output receptacles for surge and battery backup protection) Voltage configuration DIP switches Serial communications port USB communications port... - Page 10 Item Description Input power connector (IEC-320-C14 power inlet) Component identification 10...
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Page 11: Installation
Installation Precautions Save these instructions. This document contains important safety instructions that should be followed during installation, operation, and maintenance of the UPS and batteries. WARNING: A risk of personal injury from electric shock and hazardous energy levels exists. The installation of options and routine maintenance and service of this product must be performed by individuals who are knowledgeable about the procedures, precautions, and hazards associated with AC power products. -
Page 12: Readying The Equipment
• Reduced air flow—In the rack, the rate of air flow required for safe operation of the equipment must not be compromised. • Circuit overloading—Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring. - Page 13 Attach the side-mounting brackets to the unit. Loosen the wing nuts or hex nuts, and then extend the brackets to the desired length. Installation 13...
- Page 14 Use the cage nut tool to install cage nuts or clip nuts into the rear of the rack. Insert screws through the mounting rail into the cage nuts or clip nuts. Installation 14...
- Page 15 Use the cage nut tool to install cage nuts or clip nuts into the front of the rack. Insert a screw through the bottom hole of the mounting rail into the cage nuts or clip nuts. Installation 15...
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Page 16: Installing The Ups
Tighten the wing nuts or hex nuts. Installing the UPS Before installing the unit, review and adhere to all warnings provided in "Precautions (on page 11)." A risk of personal injury or damage to the equipment exists. Uneven loading of WARNING: equipment in the rack might cause the rack to become unstable. -
Page 17: Connecting The Batteries
(optional) Insert the rear stabilization brackets into the mounting rails and then attach the brackets to the UPS. Connecting the batteries WARNING: The unit contains sealed lead-acid battery modules. To prevent fire or chemical burns: • Do not attempt to recharge batteries after removal from the unit. •... -
Page 18: Attaching The Ups Front Bezel
Connect the battery lead to the battery terminal. Attaching the UPS front bezel Installation 18... -
Page 19: Selecting The Ups Voltage Configuration
Selecting the UPS voltage configuration Using a small tool, position the DIP switches according to the desired voltage configuration. An asterisk (*) indicates the default setting. NOTE: Output voltage Input voltage range DIP switch 1 DIP switch 2 R1500 G2 100 V* 90–106 V Down... -
Page 20: Connecting The Serial Communications Port
Connecting the serial communications port CAUTION: Use only the computer interface cable supplied with the UPS to connect the communications port to the host computer. IMPORTANT: Power management software requires the communications port to be appropriately cabled to the host computer. For information about serial port pin assignment, see "Serial communications port pin assignment (on page 38)"... -
Page 21: Connecting The Ups To Utility Power
CAUTION: To avoid damaging the equipment, use the Network Transient Protector with a standard telephone line only, not with a digital PBX. To protect equipment against surges over a network data line: Connect the network wall jack to the UPS Network Transient Protector IN jack. Connect the equipment to the UPS Network Transient Protector OUT jack. -
Page 22: Powering Up The Ups
Before connecting devices, verify that the UPS will not overload by checking that the ratings of the devices do not exceed the UPS capacity. If the equipment rating is listed in amps, multiply the number of amps by the selected output voltage to determine the VA. After verifying that the UPS will not overload: •... -
Page 23: Ups Operations
UPS operations Modes of operation The UPS has three modes of operation: • Standby mode (on page 23) • Operate mode (on page 23) • Battery mode (on page 24) Standby mode In Standby mode: • No power is available at the UPS output receptacles. •... -
Page 24: Battery Mode
Battery mode In Battery mode, the UPS supplies power without being connected to utility power. To power up the UPS without using utility power, press and hold the Power On/Standby button ("UPS front panel controls" on page 7) for two seconds. Initiating a self-test To initiate a self-test, press and hold the Test/Alarm Reset button ("UPS front panel... -
Page 25: Power Management
Power management Power management software HP Power Manager software ensures maximum power reliability of computer systems through comprehensive control of UPSs. The easy-to-use browser interface enables novice users to configure and manage power protection settings. To download the latest version of HP Power Manager software, see the HP website (http://www.hp.com/go/rackandpower). -
Page 26: Maintenance
Maintenance Removing the UPS front bezel Replacing the UPS option card This component is hot-swappable and can be replaced without powering down the UPS. (optional) To replace the component with the UPS powered down, refer to "Powering down the UPS (on page 24)."... -
Page 27: Replacing The Batteries
To replace the component, reverse the removal procedure. CAUTION: Only one communications port can be connected to the host computer. Connecting more than one will result in unexpected UPS behavior. If an option card is installed, the serial and USB communications ports are automatically disabled. Replacing the option card might require power management software to be restarted NOTE: or reconfigured. -
Page 28: Ups Battery Replacement Procedure
• Maintain the ambient temperature at 25°C (77°F). • If storing a UPS for an extended period, recharge the batteries ("Charging the UPS batteries" on page 22) every 6 months, and then update the battery recharge date label. UPS battery replacement procedure This component is hot-swappable and can be replaced without powering down the UPS. -
Page 29: Testing The New Battery Module
Do not pull the battery leads when removing or installing the batteries. IMPORTANT: To replace the component, reverse the removal procedure. Charge the batteries for at least 24 hours before supplying backup power to IMPORTANT: devices. The batteries charge to: 90% of their capacity within 4 hours •... -
Page 30: Updating The Ups Firmware
Power down the UPS ("Powering down the UPS" on page 24). Unplug the UPS power cord. Disconnect the communications cable. Unplug the load devices. Remove the UPS front bezel ("Removing the UPS front bezel" on page 26). Remove the UPS battery bracket. Remove the UPS battery modules. -
Page 31: Reassigning The Usb Com Ports
Flow control: None Click Advanced. The Advanced Settings screen appears. From the COM Port Number drop down menu, select Com 1 for the USB port number. If COM 1 is being used by another USB port, the following message appears: This COM name is being used by another device. -
Page 32: Cleaning Battery Spills
Cleaning battery spills Put on acid-resistant boots, a chemical face shield, chemical splash goggles, and acid-resistant gloves. WARNING: Battery acid can severely damage your eyes and skin. Remove combustible materials and all sources of ignition. Stop the flow of material and contain or absorb small spills with dry sand, earth, or vermiculite. Neutralize spilled battery acid with the special solutions contained in a spill kit or with a solution of 1 lb baking soda to 1 gallon of water. -
Page 33: Troubleshooting
Troubleshooting LED and audible alarm troubleshooting Condition Power Overloa General Audible alarm d LED Alarm LED alarm be On LED Battery silenced (green) (red) (red) ("Silencin (yellow) g an audible alarm" on page 24)? UPS operating from No audible alarm utility Buck mode (high No audible alarm... -
Page 34: Ups Does Not Start
Condition Power Overloa General Audible alarm On LED Battery d LED Alarm LED alarm be silenced (green) (red) (red) ("Silencin (yellow) g an audible alarm" on page 24)? On battery—Output Flashing Flashing On—Continuous voltage is out of range Flashing Flashing Flashing On—Continuous On battery—Output... -
Page 35: Ups Cannot Communicate With The Host Computer
If the Overload LED is illuminated, remove one or more load devices to reduce the power requirements. Power down the UPS ("Powering down the UPS" on page 24). Verify the batteries are connected. Allow the UPS batteries to charge for 24 hours. Initiate a self-test ("Initiating a self-test"... -
Page 36: Specifications
Specifications UPS physical specifications Parameter Value Height 4.5 cm (1.75 in) Depth 57.8 cm (22.8 in) Width 44 cm (17.3 in) Weight 23 kg (50.5 lb) UPS input specifications An asterisk (*) indicates the default setting. NOTE: UPS model Utility voltage Available settings Branch circuit Line cord... -
Page 37: Power Protection Specifications
Power protection specifications UPS model Nominal power Nominal voltage rating (W) setting R1500 G2 NA 1440 1000 110, 120 R1500 G2 JPN/TWN 1200 1440 1000 R1500 G2 INTL 1500 1000 220, 230, 240 Voltage specifications Configuration setting (VAC) Available nominal output voltage (VAC) Output tolerance specifications Source of power Regulation... -
Page 38: Battery Runtime
Feature Specification Charging Advanced charging for faster recovery. Complete charge takes no more than 24 hours. After approximately 4 hours, the batteries reach 90% charge at default nominal utility voltage and no load. Battery runtime Load, percent Load, watts Estimated battery runtime at 100% battery charge 58 minutes 17 minutes 8 minutes... - Page 39 Signal Function Direction from the UPS number name Low batt Low battery relay contact; 20 mA, 30 Vdc contact rating Transmit to external device Receive from external device PnP from external device (tied to Pin 6) Signal common (tied to chassis) —...
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Page 40: Spares
Spares Ordering spares To order a spare, visit the HP website (http://www.hp.com/buy/parts). To replace parts under warranty, contact an HP authorized service representative. UPS spare parts list Item Spare part number UPS unit NA 418400-001 UPS unit JPN/TWN 419011-291 UPS unit INTL 419012-B31 Battery 418401-001... -
Page 41: Technical Support
Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error messages •... -
Page 42: Warranty Information
Warranty information Limited warranty To back up the wide range of features offered with the UPS, a 3-year limited warranty is provided. $250,000 Computer Load Protection Guarantee In addition to the limited warranty, a $250,000 Computer Load Protection Guarantee (provided by the original equipment manufacturer) is offered. -
Page 43: Recommended Duration Of Use
Recommended duration of use Although tests and a multitude of customer experiences have shown no noticeable performance issues with UPSs for significant time periods after expiration of the 3-year limited warranty, we strongly recommend considering replacing UPSs after a maximum of 5 to 6 years of use to assure full functionality and a safe operating environment. -
Page 44: Regulatory Compliance Notices
Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number. -
Page 45: Declaration Of Conformity For Products Marked With The Fcc Logo, United States Only
To identify this product, refer to the part, series, or model number found on the product. Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations. -
Page 46: Canadian Notice (Avis Canadien)
EMC Directive 2004/108/EC Compliance with these directives implies conformity to applicable harmonized European standards (European Norms) which are listed on the EU Declaration of Conformity issued by Hewlett-Packard for this product or product family. This compliance is indicated by the following conformity marking placed on the product: This marking is valid for non-Telecom products and EU harmonized Telecom products (e.g. -
Page 47: Japanese Notice
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. -
Page 48: Bsmi Notice
BSMI notice Korean notice Class A equipment Class B equipment Battery replacement notice Power products contain sealed lead-acid battery modules. A risk of fire and WARNING: burns exists if the battery is not properly handled. To reduce the risk of personal injury: •... -
Page 49: Power Cord Statement For Japan
Power cord statement for Japan Regulatory compliance notices 49... -
Page 50: Electrostatic Discharge
Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. -
Page 51: Acronyms And Abbreviations
Acronyms and abbreviations International Electrotechnical Commission light-emitting diode National Electrical Code NEMA National Electrical Manufacturers Association power factor corrected plug and play uninterruptible power system universal serial bus Acronyms and abbreviations 51... -
Page 52: Index
Index alarm cannot be silenced 33 Declaration of Conformity 45 alarm conditions 33 devices, connecting 21 alarms, silencing 24 diagnostics 24 alarms, troubleshooting 33 dimensions, UPS 36 authorized reseller 41 DIP switches, location 8, 9 DIP switches, setting 19 disposal, battery 46, 48 duration of use 43 backup time, insufficient 34 batteries, care and storage 27... - Page 53 input specifications 36 output feature specifications 37 installation instructions 11, 16 output specifications 36 installing the batteries 28 output tolerance specifications 37 installing the rails 12 Overload LED, location 8 installing the UPS 16 Overload LED, troubleshooting 33 insufficient backup time 34 overview, HP Power Manager 25 International model 9 overview, power management software 25...
- Page 54 Standby button, location 7 Standby mode 23 static electricity 50 storing batteries 27 support 41 supported hardware 40 supported software 25 system configuration settings 19 technical support 41 telephone numbers 41 temperature ranges (environmental) 38 Test/Alarm Reset button, location 7 testing batteries 29 testing LEDs 24 tools 11...