Print Jobs Are Not Routed To The Booklet-Maker Bin; Paper Jam Message Remains After Jam Is Cleared; Page That Jammed Does Not Reprint After You Clear The Jam - Lexmark C935 Series User Manual

Troubleshooting
C
HECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
H
AS THE PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY
•
Load paper from a fresh package.
•
Store paper in its original wrapper until you use it.
Print jobs are not routed to the booklet‑maker bin
These are possible solutions. Try one or more of the following:
C
HECK THE PAPER
Make sure the paper is loaded in a 520‑sheet tray or the multipurpose feeder. If the paper is loaded in the
multipurpose feeder, make sure it is loaded short‑edge first.
Note: Do not load A4‑ or letter‑size paper in the multipurpose feeder.
‑
I A4‑
S THE LETTER OR
The finisher will not accept letter‑ or A4‑size paper from the multipurpose feeder. Load letter‑ or A4‑size paper in
the short‑edge orientation in a 520‑sheet tray.
M
AKE SURE THE PAPER SIZE IS SUPPORTED BY THE BOOKLET
Use one of the following paper sizes supported by Bin 2: A3, A4, B4, folio, legal, letter, or tabloid (11 x 17 in.).

Paper jam message remains after jam is cleared

The paper path is not clear. Clear jammed paper from the entire paper path, and then press

Page that jammed does not reprint after you clear the jam

In the Setup menu, Jam Recovery is set to Off. Set Jam Recovery to Auto or On:
1
Press .
2
Press until Settings appears, and then press
SIZE PAPER LOADED IN A
?
520‑ ?
SHEET TRAY
‑
MAKER BIN
.
(B 2)
IN
.
162