Solving Printing Problems; Printer Control Panel Display Is Blank Or Displays Only Diamonds; Error Message About Reading Usb Drive Appears; Print Jobs Do Not Print - Lexmark X790 Series User Manual

Troubleshooting
1565 Emulation error, load emulation option
The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware
card.
To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com.

Solving printing problems

Multiple‑language PDF files do not print
The PDF files may contain unavailable fonts.
1
Open the document you want to print in Adobe Acrobat.
2
Click the printer icon > Advanced > Print as image > OK > OK.

Printer control panel display is blank or displays only diamonds

The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer on.
If Ready does not appear, then turn the printer off and contact Customer Support.

Error message about reading USB drive appears

Make sure the flash drive is supported.

Print jobs do not print

Try one or more of the following:
M
AKE SURE THERE IS NO PROBLEM WITH YOUR PRINTER
From the printer control panel, check the status. If necessary, follow the recovery instructions.
M
AKE SURE THE PRINTER IS READY TO PRINT
Make sure Ready appears on the display before sending a print job.
C
HECK IF A SUPPLY IS MISSING OR NEEDS REPLACEMENT
Remove and then reinstall or replace the supply.
C
HECK IF THE STANDARD EXIT BIN IS FULL
Remove the paper stack from the standard exit bin.
C
HECK IF THE PAPER TRAY IS EMPTY
Load paper in the tray.
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