Troubleshooting
Paper Jams
Jam Location Indicators
Paper misfeed in
cassette 1.
Remove paper.
JAM11
Indicator
Location
A
Paper jam inside Cassette 1
B
Paper jam inside Cassettes 2 to 4
C
Paper jam in the Multi-Bypass Tray
D
Paper jam in the Left Cover
E
Paper jam in the Paper Output Slot
Paper jam in the optional Finisher
Paper jam in the optional Job
Separator
F
Paper jam in the optional Document
Processor
6-10
If a paper jam occurs, a message
displays and copying or printing
stops.
A message indicating the jammed
area and instructions for clearance displays. Jam location indicators also
display.
Leave the main power switch on ( | ) and refer to the appropriate
instructions to remove the jammed paper.
Paper Jam Location
†For the 16 ppm model, cassettes 2 to 4 are included in the optional Paper
Feeder. For the 20 ppm model and the 25 ppm model, cassettes 3 and 4
are included in the optional Paper Feeder.
Paper misfeed in
cassette 1.
Remove paper.
JAM11
C
Paper Jam Number
JAM11, JAM21
†
JAM12, JAM13, JAM14, JAM15,
JAM16, JAM22, JAM23, JAM24
JAM10, JAM20
JAM30, JAM40, JAM41, JAM42,
JAM43, JAM44, JAM45, JAM60,
JAM61
JAM50, JAM52, JAM53, JAM54,
JAM55, JAM56
JAM80, JAM81, JAM83, JAM84
JAM51
JAM70, JAM71, JAM72, JAM73,
JAM74, JAM75
F
E
D
A
A
B
B
B
B
B
B
Reference
page 6-11
page 6-12
page 6-14
page 6-14
page 6-15
page 6-18
page 6-20
page 6-17
BASIC OPERATION GUIDE
Page