Problem Solving - Kyocera KM-2050 Basic Operation Manual

Troubleshooting

Problem Solving

Problem
Nothing lights on the
operation panel when
the power switch is
turned on.
No copies come out
when [Start] is pressed.
The copies are blank.
The copies come out too
light.
6-2
The table below provides general guidelines for problem solving.
If a problem occurs with your machine, carry out the checkpoints and
procedures indicated on the following pages. If the problem persists,
contact your Service Representative or Authorized Service Center.
Checkpoint
Is the power plug
connected to an AC
outlet?
Is there some indication
of the trouble on the
operation panel?
Were the originals set
correctly?
Is the copier in Auto
Exposure Adjustment
mode?
Is the manual exposure
mode set?
Is the toner evenly
distributed in the toner
container?
Is the copier in EcoPrint
mode?
Is Add Toner displayed? Replace the Toner Container.
Is the copy paper wet?
Is the electrical charge
section dirty?
Procedure
Connect the plug to an AC outlet.
Check the appropriate response to that
indication and perform the
corresponding procedure.
When setting originals on the Platen, set
them face-down.
When setting originals in the optional
Document Processor, set them face-up.
In order to adjust the overall exposure
level, perform the Auto Exposure
Adjustment procedure.
Use the Image Quality key to adjust the
exposure level properly.
To adjust the overall exposure, perform
the relevant exposure adjustment
procedure in each image quality mode.
Shake the toner container horizontally
approximately 10 times.
Select an image quality mode other than
the EcoPrint mode.
Replace the copy paper with new paper.
Open the front cover and use the
charger cleaner rod to clean the
electrical charge section.
Reference
page
page 2-10
page 6-5
page 3-2
page 4-3
Chapter 3,
Advanced
Operation
Guide
page 3-3
Chapter 3,
Advanced
Operation
Guide
page 5-7
Chapter 1,
Advanced
Operation
Guide
page 5-5
page 2-2
page 5-6
BASIC OPERATION GUIDE