N-Way Calling - Mitel 5320 Reference Manual

Mitel IP Phone Reference Guide
By putting a call on hold, either the primary group member or other Monitor phones
can pick up the call.
Monitor Phone
Using the Monitor Phone feature, your phone can be monitored by other users. To
enable the Monitor Phone feature, contact your administrator and provide a list of users
that you would like to have monitor your phone. The administrator will create a Monitor
group in your name with the people in your list as members of the group. There is no
other action that needs to be taken on your part. When you are using your phone,
members of your call group will be able to see that the phone is in use provided that they
have programmed a memory key to view activity on your phone.
When you use your phone a member of your Monitor group will see the LED of the
memory key that they have programmed to monitor your phone light up.
Although the Monitor Phone key can be programmed on a 5304 phone, the
monitoring capability does not apply because the programmable memory keys do
not have LEDs. However, the ability to use the Monitor Phone key as a speed dial
key will work without the LED.

N-way Calling

N-way calling is an extension of 3-way calling and is more flexible, dynamic, and simpler
to use than conference calls. It is, in effect, ad hoc conferencing. Users can dynamically
add callers, and since there is no call owner, any user—including the originator—can
drop out at any time. The maximum number of callers you can have on an n-way call is
determined by your Service Provider.
Using n-way call, you can set up a phone call among several parties.
To activate N-way calling, follow these steps:
1. While on an active call, press CONF.
This places the first call on hold, and selects an available Line Appearance.
The LCD prompts you to enter who to "Conf with:"
2. Enter the phone number of the n-party.
The system dials the number and displays a "Calling" message along with the caller
ID.
When the n-party answers the call, the LCD updates with the caller ID.
3. Press CONF again.
Using Phone Features 45