Sensor (Diverter Gate) Static Jam (To Stacker Bin) C; Finisher Communication Failure - Lexmark W840 Finisher Service Manual

4024-XXX

288.06 Sensor (diverter gate) static jam (to stacker bin) C

Step Check
1 Check the sensor (diverter gate) for correct operation.
Perform the Diverter gate test.
1. Enter Diagnostics mode.
2. Select FINISHER TESTS.
3. Select Sensor Tests.
4. Select Media Path2.
5. Select Diverter gate.
Does the display on the operator panel change every
time a piece of white media is placed over the sensing
area of the sensor (diverter gate)?
2 Is the sensor (diverter gate) connected properly?
3 Check the drive motor (entrance/paddle) by opening
the finisher front door assembly and then closing it.
Does the motor (entrance/paddle) rotate normally?
4 Check the main drive cable assembly connection.
Are the connections of the main drive cable assembly
correctly connected?
5 Perform a test print.
Does the error still occur?

980.02 Finisher communication failure

Step Check
1 Check the printer and finisher installation.
Is the finisher installed to the printer correctly?
2 Turn the power on and off.
Does the error still occur when the power is on?
2-56
Finisher Service Manual
Yes No
Go to step 3. Go to step 2.
Replace the Replace the
sensor (diverter connection.
gate). See
"Sensor
(diverter gate)
removal" on
page 4-110.
Go to step 5. Go to step 4.
Replace the drive Replace the
motor (entrance/ connection.
paddle). See
"Drive motor
(entrance/
paddle) and belt
(entrance/
paddle)
removal" on
page 4-100.
Replace the Problem solved.
finisher controller
card assembly.
See "Finisher
controller card
assembly
removal" on
page 4-118.
Yes No
Go to step 2. After reinstalling,
go to step 2.
Go to step 3. Problem solved.