Paper Feed Problems; Jammed Pages Are Not Reprinted - Lexmark MS910 Series User Manual

Troubleshooting
Action
Step 4
Check if the tray is available in the printer driver.
Note: If necessary, manually add the tray in the printer driver to make it
available for print jobs. For more information, see
options in the print driver" on page
Is the tray available in the printer driver?
USB/parallel interface card does not operate correctly
Action
Step 1
Make sure the USB or parallel interface card is installed.
a
Install the USB or parallel interface card. For more information, see
"Installing an Internal Solutions Port" on page
b
Print a menu settings page, and then check if the USB or parallel
interface card is listed in the Installed Features list.
Is the USB or parallel interface card listed in the Installed Features list?
Step 2
Check the cable and the USB or parallel interface card connection.
Use the correct cable, and then make sure it is securely connected to
the USB or parallel interface card.
Does the USB or parallel interface card operate correctly?

Paper feed problems

Jammed pages are not reprinted

Action
Turn on Jam Recovery.
a
From the home screen, navigate to:
> Settings > General Settings > Print Recovery
b
From the Jam Recovery menu, select On or Auto.
c
Save your changes.
Do pages reprint after a jam?
"Adding available
40.
26.
Yes No
The problem is solved. Contact
support.
Yes No
Go to step 2. Check if you have a
supported USB or
parallel interface card.
Note: A USB or parallel
interface card from
another printer may
not work on this
printer.
The problem is solved. Contact
support.
Yes No
The problem is solved. Contact
support.
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customer
customer
customer