Aastra 480i Administrator's Manual page 9

Chapter 9
Troubleshooting
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About this chapter ...........................................................................................................9-1
Troubleshooting ..............................................................................................................9-2
Troubleshooting Solutions ..............................................................................................9-6
Description ...............................................................................................................9-6
Why does my phone display "Application missing"? ................................................9-6
Why does my phone display the "No Service" message? ........................................9-7
Why does my phone display "Bad Encrypted Config"? ............................................9-7
Why is my phone not receiving the TFTP IP address from the DHCP Server? .......9-8
How do I set the IP phone to factory default? ........................................................9-11
How to reset a user's password? ...........................................................................9-14
Appendix A
Configuration Parameters
About this appendix ....................................................................................................... A-1
Setting Parameters in Configuration Files ..................................................................... A-4
Operational, Basic, and Advanced Parameters ............................................................. A-5
Network Settings ..................................................................................................... A-5
Password Settings .................................................................................................. A-8
Aastra Web UI Settings ......................................................................................... A-10
Configuration Server Settings ............................................................................... A-10
Type of Service (ToS)/DSCP Settings ................................................................... A-17
Virtual Local Area Network (VLAN) Settings ......................................................... A-18
Network Address Translation (NAT) Settings ........................................................ A-21
Time Server Settings ............................................................................................. A-23
Time and Date Settings ......................................................................................... A-25
SIP Local Dial Plan Settings ................................................................................. A-32
SIP Basic, Global Settings .................................................................................... A-35
SIP Basic, Per-Line Settings ................................................................................. A-43
Advanced SIP Settings ......................................................................................... A-53
RTP, Codec, DTMF Global Settings ...................................................................... A-58
DTMF Per-Line Settings ........................................................................................ A-60
Silence Suppression Settings ............................................................................... A-61
Voicemail Settings ................................................................................................. A-62
41-001129-00 Rev 09, Release 1.4.1
DFW Phone 972-992-4600
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