Troubleshooting
Troubleshooting
Aastra Web UI
Step
Action
4
Click
5
Click on Operation->Reset.
6
In the "Restart Phone" field click
To perform support tasks:
7
To store the local configuration file to the specified location, click on
local.cfg" field.
8
To store the server configuration file to the specified location, click on
"Get server.cfg" field.
9
To display task and stack status information to the screen, click on
and Stack Status" field.
Note: The local and server configuration file information and the task and stack status information is
for use by Aastra Technical Support for troubleshooting purposes.
Reference
For information that describes solutions to most common problems using the IP
phones, see the next section,
41-001129-00 Rev 09, Release 1.4.1
DFW Phone 972-992-4600
to save your settings.
to restart the IP phone.
"Troubleshooting Solutions"
in the "Get
in the
in the "Show Task
on
page 9-6.
9-5