Which Phone Systems Are Compatible; Installer Equipment And Software Requirements - Panasonic KX-TVS100 Quick Installation Manual

W P S
HICH HONE YSTEMS
We recommend integration with the following Panasonic phone systems:
Panasonic KX-TD1232
Panasonic KX-TD816
Panasonic KX-T336
Panasonic KX-T123211D
We cannot guarantee adequate integration of the TVS100 with other PBX systems or with Key Systems. If
the customer does not have one of the recommended Panasonic PBX systems, be sure that the system has the
features listed in the following section.
The PBX must have the following features for successful integration:
• Single line (tip/ring) port circuits
(Some PBXs need an OPX card to provide this connection. See page 4.2 for
minimum current and voltages that the PBX must supply.)
• Station to station DTMF signaling
• Message waiting notification from an SLT (single-line telephone)
• Screened transfer from an SLT
If the PBX does not have these features, VPS operation will be limited.
Please see Chapter 4 under the heading: PBX Requirements for Integration. For each of the features
above, this section gives the following information:
• Description
• Limitations of the system without the feature
• Tests to determine whether the PBX has the feature
Avoid Voice Mail Jail!
The recommended Panasonic PBX systems have Follow-on ID and Inband Integration. When callers are
transferred to an extension that is forwarded to Voice Mail, Follow-on-ID sends callers directly to the
mailbox. Without Follow-on ID, the caller would have to re-enter the desired mailbox number when
connected to the Voice Mail.
DTMF Integration enables the VPS to recognize the current state of the call and improve its call handling
performance. When enabled, the PBX informs the VPS of the status of the call (busy, answered, ringing,
etc.) by sending a code with DTMF tones before sending the normal call progress tones. For example,
when a caller hangs up before making a selection, the PBX sends # 9 to the VPS port that answered. This
informs the VPS that the caller has hung up. Upon receiving these digits, the VPS goes on-hook and is
ready to handle another call.
Digital (D-PITS) Integration is available when the VPS is connected to a Panasonic KX-TD series PBX
(depending on the software version). This digital integration provides the VPS with more information than
DTMF integration. This information enables the system to identify the extension number of the caller,
know where the call is forwarded from and why, and recognize what the caller wants to do. Some features
are available only with D-PITS integration (Live Call Screening, Two-Way Recording, Direct Mailbox
Access, Intercom Paging, Auto Configuring).
I E
NSTALLER QUIPMENT AND
A C ?
RE OMPATIBLE
S R
OFTWARE EQUIREMENTS
more details and
6.9