Panasonic KX-TVS100 Quick Installation Manual
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Panasonic KX-TVS100 Quick Installation Manual

Panasonic KX-TVS100 Quick Installation Manual

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KX-TVS100
Phone 877-289-2829
Panasonic KX-TVS100, KXTVS100, TVS100
Panasonic
Communication Systems Division
Technical Advisory
Updated: Nov. 16, 00
Subject: Quick KX-TVS100 Installation Guide
Document Number: KTVS1000001
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  • Page 1 KX-TVS100 Phone 877-289-2829 Panasonic KX-TVS100, KXTVS100, TVS100 Panasonic Communication Systems Division Technical Advisory Updated: Nov. 16, 00 Subject: Quick KX-TVS100 Installation Guide Document Number: KTVS1000001 ’ NSTALLER UIDE TO THE KX-TVS100 OICE ROCESSING YSTEMS...

  • Page 2: Table Of Contents

    Requirements for Connecting Programming Terminal Connecting RS-232C Cable EIA (RS-232C) Signals Connecting the Power Cable to the VPS CHAPTER 3 INTEGRATING THE VPS WITH THE PANASONIC KX-TD DIGITAL PBX Guidelines for Digital Integration Why Digital Integration Is Important Understanding How Digital Integration Works...
  • Page 3 PBX Parameters and Port Settings: General Guidelines and Definitions RS-232C Settings Port Settings PBX Interface Parameters Programming Instructions Connecting the VPS with Panasonic KX-T Series PBXs — KX-TVS100 Software Verification and Programming KX-T1232110 Software Verification and Programming 4.7 KX-T336 Software Verification and Programming 4.10...
  • Page 4 CHAPTER 5 DESIGNING THE SYSTEM Starting Up Start-up Sequence Quick Setup Port Setting Options Custom Service (Recommended) Sample Custom Service Message Custom Service Tree Custom Service Programming 5.10 Recording Menus 5.12 Checking Operation 5.12 Voice Mail 5.12 Interview Service 5.12 Automated Attendant 5.13 Setting Ports...

  • Page 5: Chapter 1 Stop

    CHAPTER 1 ASICS EFORE OING TO THE WHAT THE VPS CAN AND CANNOT DO OICE ROCESSING The VPS handles incoming and outgoing calls. When a call comes in, it answers, forwards to appropriate extensions, takes and stores messages, and notifies subscribers when messages are left. Subscribers may send and transfer messages to other subscribers within the system.

  • Page 6: Vps Limitations

    VPS L IMITATIONS The KX-TVS100 does not support: Fax-on-demand Some systems are connected to fax machines. Callers are offered the option of leaving a fax number; the information is then automatically faxed to that number.
  • Page 7 Grounding Strap Hard Disk Drive SLOT 3 Slot for Optional CO Card SLOT 2 CO Card SLOT 1 Rotary Switch POWER Power Indicator Inside View of the Main Cabinet AC Power Jack Connects the power cable to an AC outlet dedicated for the VPS.
  • Page 8 Quick Setup is automatically completed and all ports are set for Voice Mail service. Reserved for future function. Initializes the VPS. Clears all messages and data. Reserved for future function. * For Panasonic KX-TD series telephone systems with D-PITS Integration...

  • Page 9: Which Phone Systems Are Compatible

    We cannot guarantee adequate integration of the TVS100 with other PBX systems or with Key Systems. If the customer does not have one of the recommended Panasonic PBX systems, be sure that the system has the features listed in the following section.

  • Page 10: Expansion Capabilities

    Ports: extensions connected to VPS (2 ports—standard) extensions connected to VPS (4 ports—maximum) Voice Storage: The standard KX-TVS100 can store up to 4 hours; this cannot be expanded. ECOMMENDATIONS FOR YSTEM ONFIGURATION General guideline: a ratio of 6/1 (for every 6 lines, 1 CO board). There are two questions to ask when considering how many CO boards: 1.
  • Page 11 2. Discharge any body static by touching the grounding strap. (This protects the printed circuit board from static electricity.) 3. Refer to the manual for the optional CO card for further precautions and installation procedures. 1. Loosen the screw on the grounding strap. Then remove the strap from the unit. 2.
  • Page 12 6.12...
  • Page 13 6.13...

  • Page 14: Chapter 2 Installation

    CHAPTER 2 NSTALLATION SAFETY PRECAUTIONS Please read the following precautions before installing the VPS. NSTALLATION The VPS can be installed on the floor or on the wall. Improper placement of the system may result in malfunction, noise, or discoloration. Avoid installing the VPS in the following places: •...

  • Page 15: On Wood

    The VPS can be installed on the floor or on the wall. If mounting on the wall, be sure that the wall can support the weight of the VPS. Use the screws supplied with the system or use screws that are the same in diameter. 1.
  • Page 16 2. Drill three holes and hammer in anchor plugs until they are flush with the wall. Concrete To Wall Surface Wall Anchor Plug 1/4 inch 1 1/8 inch 3. Install three screws into the anchor plugs. Drive the screw to this position.

  • Page 17: Connections

    CONNECTIONS PBX E ONNECTING XTENSIONS The VPS must be connected to the PBX extensions before starting the system. Up to four extensions can be connected to the VPS. Each PBX extension is inserted into the modular jack on the CO card. 1.

  • Page 18: Requirements For Connecting Programming Terminal

    To use D-PITS Integration, Port 1 of the VPS must be connected to the lowest number jack assigned as a VPS extension. When D-PITS Integration is activated, a single extension jack provides two single-line interfaces to the CO card on the VPS. For example, only connect one line cord (4 wire) to Port 1 on the VPS.
  • Page 19 Insert the RS-232C cable into the VPS with the connector indicating the same direction. Programming Terminal Connection Connect the terminal and KX-TVS100 cables as shown in the chart below. Cables must be shielded and no longer than 6.5 feet. TVS100...

  • Page 20: Eia (Rs-232C) Signals

    EIA (RS-232C) S IGNALS Frame Ground (FG) Connects to the unit frame an external ground, usually the ground pin of the AC power cord. Transmitted Data (TXD)—output Conveys signals from the unit to the terminal/printer. A “mark” condition is held unless data or BREAK signals are being transmitted.

  • Page 21: Connecting The Power Cable To The Vps

    ONNECTING THE OWER ABLE TO THE Before connecting the power cable to an AC outlet, make sure all other connections (RS-232C data terminal with VPS, PBX with VPS, PBX with PBX extensions) are secure. Use an AC outlet dedicated for the VPS unit. RS-232C Interface Data Terminal...

  • Page 22: Understanding How Digital Integration Works

    ORKS To the Panasonic KX-TD digital PBX, the VPS ports look like digital extensions. The PBX thinks that the VPS is a digital phone, and the VPS mimics all actions of a digital set. Another advantage of Digital Integration is that the 2B+D communication provides two Voice Mail ports for each Digital Station port.

  • Page 23: Programming Instructions-Connecting The Vps With The Panasonic Kx-Td1232

    The KX-TVS100 System comes from the factory already set up for a KX-TD1232 PBX. When the power is turned on for the first time, the VPS will try to communicate with the KX-TD1232 through Digital Integration. For this reason, several things should be done before starting up the KX-TVS100 for the first time.

  • Page 24: Voice Mail Port Assignment

    Step 2 From the System-Prg No. ? screen: 1. Enter [116]. 2. Press the NEXT button (sp-phone). 3. Enter the system number ([0] or [1], master/slave). The system displays the ROM version and date it was created. This version must be P101A with a date of 05-08-95 or later for Digital Integration to be utilized (both systems if system connection is used).

  • Page 25: Voice Mail Extension Group Assignment

    4. Enter the extension number that you want this port to have. (The default extension number for port 1: 165; port 2: 166 ...) 5. Press STORE. 6. Repeat Steps 3, 4, and 5 until all extension numbers are entered. Conditions: No two jacks on the system can have the same extension number.

  • Page 26: Common Digital Integration Features And Setup Procedures

    COMMON DIGITAL INTEGRATION FEATURES AND SETUP PROCEDURES (LCS) P CREENING ROGRAMMING LCS notifies subscribers of incoming messages to their mailboxes. The notification method is programmable for hands-free or private. Hands-free allows the user to monitor a recording through the speaker-phone and, if desired, intercept the call by lifting the handset.

  • Page 27: Live Call Screening Button Assignment

    CREENING UTTON SSIGNMENT For the Live Call Screening feature to work at an extension, the extension must have an LCS button on it and the button must be lit at the time of the message. This key must be either a DSS/BLF or CO key (must have a lamp).

  • Page 28: Live Call Screening Password Canceling

    3. Dial any password of three digits ([000] - [999]) twice. You will hear a confirmation tone, then a dialtone. Screen Output: The three-digit password you entered is displayed. CREENING ASSWORD ANCELING To cancel the password, follow the procedure below. (It is not necessary to enter PITS Programming to activate this feature).

  • Page 29: Two-Way Transfer Into Mailbox

    6. To exit the Station Programming mode, press the PROGRAM button or lift the handset. 7. Repeat these steps for each telephone. Conditions: This button must be a CO or DSS/BLF button to be programmed as a TWR button. When all Voice Mail ports are busy and this key is pressed, the user will hear reorder tone. RANSFER INTO AILBOX This feature allows an extension user to record a conversation into another user’s mailbox by pressing the Two-...

  • Page 30: Kx-Td1232 Software Verification And Programming

    YMMDD). In this example, the date code is May 8, 1995 (year, month, day). For Digital Integration, the software production date of the PBX must be May 8, 1995, or later. If the software production date of the PBX is earlier than this, call Panasonic Parts Center (MSC) about an upgrade: 1-800- 833-9626.
  • Page 31 Step 2 Choose System from the System Data Programming Main Menu. System Data Programming Main Menu 1.Line 2.Station 3.System 4.Toll Restriction 5.ARS 6.Aux. Ports 7.Additional Function 8.Caller ID Select the number : [ 3 ] Step 3 Choose Voice Mail Integration from the System Menu. System Menu 01.Day/Night 02.Class of Service...
  • Page 32 CO Line Setting DIL 1: 1 Detection EXT No Mode Night 400ms Disable EXT [165 ] EXT [165 ] 400ms Disable EXT [165 ] EXT [165 ] EXT [165 ] EXT [165 ] 400ms Disable EXT [165 ] 400ms Disable EXT [165 ] 400ms Disable...

  • Page 33: Guidelines For Integration

    NTEGRATION IS MPORTANT The KX-TVS100 works well with most PBXs because its connections are made through a standard single-line (tip/ring) telephone interface. However, the VPS operation depends on the capabilities and features provided by the PBX; its performance will vary when connected with different PBX systems. For example, Follow-on (or Called Party) ID is a feature of the PBX.

  • Page 34: Pbx Requirements For Integration

    PBX R EQUIREMENTS FOR NTEGRATION The PBX must have certain capabilities and features to work with the VPS. (Although this section includes tests to help you evaluate the PBX, it may be necessary to refer to the PBX’s documentation for detailed capability and feature descriptions.) •...
  • Page 35 3. Checks to see if the called subscriber is in, out, or on another line, and whether or not that subscriber accepts the transfer. 4. Completes the transfer (by going on-hook) or returns to the caller to say that the party is busy or not available.

  • Page 36: Pbx Parameters And Port Settings: General Guidelines And Definitions

    Integration Mode: Specifies the method of integration to be used between the VPS and PBX. If PBX type is set to Panasonic KX-T series, the inband signaling parameters are set automatically and should not be altered. D-PITS integration is only available when a KX-TD series PBX is connected.
  • Page 37 SEQUENCE CODES Disconnect Hookswitch Flash Ring Detection Silence Detection Dialtone Detection Wait for 1 Second Dial Extension 0-9, *, # DTMF Digits Operator Transfer Sequence: This setting tells the VPS how to transfer a call to the operator. Example: FTX [hookswitch flash—wait for dial-tone—dial (operator) extension] Extension Transfer Sequence: This setting tells the VPS how to transfer a call to an extension.

  • Page 38: Programming Instructions-Connecting The Vps With Panasonic Kx-T Series Pbxs

    PBX line for this signal to work for CO calls. • Digit Translation Table Parameters These parameters allow PBXs that have a fixed Follow-on ID sequence to be used with the KX-TVS100. For example, a Follow-on ID sequence of ***101 can be changed to #6101 by using these parameters.

  • Page 39: Kx-Tvs100 Software Verification And Programming

    April 30, 1994 (year, month, day). For this software version, the software production date of the VPS must be April 30, 1994, or later. If the software production date of the PBX is earlier than the 4/30/94, call Panasonic Parts Center (MSC) for an upgrade: 1-800-833- 9626.
  • Page 40 This parameter is used to tell the KX-T123211D which extensions are connected to the VPS. Ports with this parameter enabled can receive Follow-on ID and DTMF call status signaling (busy, answered, disconnect, etc.) if the Voice Mail integration and DTMF integration features are also enabled. Step 3 Enable PITS programming code 81 to turn on DTMF Integration.
  • Page 41 Delayed Ringing Assignment—To give users time to answer the call before the VPS picks up, we recommend setting the delay to three or four rings for each extension connected to the KX-TVS100. Use PITS programs 49 (Day Mode) and 50 (Night Mode).

  • Page 42: Kx-T336 Software Verification And Programming

    Step 3. Step 3 Make each extension that is connected to the KX-TVS100 a Voice Mail port. Up to 16 Voice Mail ports can be assigned on the KX-T336. A. At the PRG> prompt, type [VMD AT 01] and press ENTER.
  • Page 43 Don’t exit the dumb terminal mode yet. You will need to use it for Step 4. Step 4 Set the Follow-on ID sequence for every extension that will have a mailbox on the KX-TVS100. By sending an extension’s Follow-on ID sequence to the KX-TVS100 port before connecting the caller, the KX-T336 transfers unanswered calls directly to that extension’s voice mailbox.
  • Page 44 • No-Answer • Busy/No-Answer Step 5 Go to the Extension - Station screen for each extension connected to the KX-TVS100 and set the following parameters: A. Put all extensions connected to the KX-TVS100 into a circular hunting group using the Next Hunt Station parameter.
  • Page 45 None 2. Set Direct Termination for each CO line to the extension number connected to the first port of the KX-TVS100. This parameter is in the Trunk-CO Line screen. Example: extension 112 is connected to the first KX-TVS100 port: Trunk - CO Line | ONL | PRG | SCR | DIR 6.45...
  • Page 46 DID Start Arrangement ------- — B. If the KX-TVS100 is only answering calls not answered by the Operator (Operator Backup): 1. Set the Incoming Mode (Day) for each trunk group to DIL1:1. These parameters are in the Group - Trunk Group screen.
  • Page 47 DID Start Arrangement ------- 3. Set the Intercept Routing (Day) and Intercept Routing (Night) to the extension number connected to the first KX-TVS100 port. Example: the number of the extension connected to the first KX-TVS100 port is 112: Group - Trunk Group...
  • Page 48 Leave a message in the operator’s mailbox #6 followed by the operator’s extension number C. If the KX-TVS100 is only answering calls not answered by user extensions: 1. Set the Incoming Mode (Day) for each trunk group to DIL1:1. These parameters are in the Group - Trunk Group screen.
  • Page 49 DID Start Arrangement ------------- 3. Set the Intercept Routing (Day) and Intercept Routing (Night) to the number of the extension connected to the first KX-TVS100 port. Example: the number of the extension connected to the first KX-TVS100 port is 112:...
  • Page 50 Operator's Sequence Setting Forward to Automated Attendant service Forward to Voice Mail service Leave a message in the operator’s mailbox #6 followed by the operator’s extension number C. If the KX-TVS100 is only answering calls not answered by user extensions: 6.50...
  • Page 51 None Set the Intercept Routing (Day) and Intercept Routing (Night) to the number of the extension connected to the first KX-TVS100 port. Example: the number of the extension connected to the first KX-TVS100 port is 112: Group - Trunk Group...
  • Page 52 Type------------------------------ Name----------------------------- Tenant--------------------------- — Incoming/Outgoing ---------- Both-way Incoming Mode (Day) -- DIL 1:1 Incoming Mode (Night) ----- FLEXIBLE ← ← ← ← ← ← ← ← ← ← ← ← EXT:112 (Type:No.) Intercept Routing (Day)------ ← ← ← ← ← ← ←...
  • Page 53 Direct termination extension’s Follow-on ID sequence settings: For Automated Attendant service: #8 For Voice Mail service: Set up an SDN for the direct termination extension on all extensions on the system. This will allow other extensions to pick up incoming calls before they are forwarded to the Voice Mail system.

  • Page 54: Kx-Td1232 Software Verification And Programming For Inband Integration

    KX-TD1232 S OFTWARE ERIFICATION AND ROGRAMMING NBAND NTEGRATION Step 1 Go to the Main Menu. Choose System Data Programming. (BATCH [1] or INTERACTIVE [2]). • Before choosing Batch Programming, you must open a file in the DSHS File Management Menu (Item 3). •...

  • Page 55: System Menu

    Step 4 Enable XDP ports. Place Voice Mail extensions in Extension Group 8. Station Setting 1 Jack Name Dorophone Night Mode 1 2 3 4 1 2 3 4 01-1 [ 101 ] [ ] N [ Y Y Y Y Y Y Y Y Stop Rec N N N N...
  • Page 56 10.Miscellaneous 11.System Time 12.Version Select the number : [ 10 ] Step 7 Choose the Call Hunting extension group. Set the last extension group to A for Automated Attendant. 6.56...
  • Page 57 Miscellaneous Password => [1234 ] Operator-1 => Jack [01] Operator-1 => Disable Manager => Disable Local Access => Priority = TRG No. = Call Hunting => EXG No. = SPD TRS Override => Disable CO Auto-Hold by Push DSS-Key => Enable Adjust Time =>...

  • Page 58: Starting Up

    CHAPTER 5 USTOMIZING THE YSTEM STARTING UP TART EQUENCE Before starting the VPS, make sure all installation and line connections have been done as described in Chapter 2. Turn the power switch to ON. The calls to the VPS can be processed after the Power Light stops flashing. After turning the power on, the system starts up in the following sequence: 1.
  • Page 59 This message is shown when the digital (D-PITS) connection between the VPS and telephone system cannot be established. 6.59...

  • Page 60: Quick Setup

    VPS is not four-wire or is described in Chapter 2. improperly connected. The PBX is a KX-TD series but does not Contact Panasonic Parts Center have the proper level of software required (MSC) at 1-800-833-9296 to support D-PITS Integration.
  • Page 61 This utility provides a quick way of programming the Voice Processing System to operate in a standard automated attendant or Voice Mail configuration when connected to a Panasonic KX-T series telephone system. The system will prompt you to enter, modify, or confirm settings based upon which PBX type you select.
  • Page 62 1. KX-T308, 2. KX-T616 Go to Step 2. 3. KX-T123211D, 4. KX-T96, 5. KX-T336, 8. Others Go to Step 3. 6. KX-TD816, 7. KX-TD1232 Go to Step 4. NOTE: D-PITS Integration with the KX-TD816 or KX-TD1232 will be activated automatically by selecting “6.
  • Page 63 Up to 16 alphabetic characters can be assigned as an Owner’s Last Name. NOTES: • Mailbox numbers displayed on this screen Panasonic KX-TD Series System The same numbers as the extensions of the KX-TD series system that were automatically transmitted to the VPS — Auto Configuration.
  • Page 64 • The length of mailbox numbers If both three- and four-digit extension numbers exist at one time, the VPS will unify all mailbox numbers to four-digit length by putting [0] at the end of all three-digit numbers. Example: Extension Mailbox Numbers Numbers 201(0) *...
  • Page 65 Enter the date (month and year in two digits). To go to the next screen, press ENTER. NOTE: If you have a Panasonic KX-TD series telephone system, date and time are automatically synchronized between the PBX and the VPS. Step 8. Activating the Quick Setup...
  • Page 66 Screen Output: Quick-Setup To set up the mailbox and restart, select “Yes.” To cancel and exit, select “No.” 1: Yes 2: No Setup 101 Then “CARD TEST…,” “SYSTEM SETUP…” and “1…2… 3…” appear on the screen one by one. Screen Output: CARD TEST ...

  • Page 67: Port Setting Options

    PORT SETTING OPTIONS Design each system to suit the needs of the customer. You should be familiar with all options for port assignment so that customers get exactly what they need and expect. Each port can be assigned as Voice Mail, Interview Service, Automated Attendant, or Custom Service. Custom Service is the most flexible of all the services because it allows access to the other services by pressing one key.

  • Page 68: Custom Service Programming

    Remember that it is possible and often necessary to have one custom service lead to another custom service. For example, if someone presses [1] for sales, you might want another menu to say “for new car sales, press [1]; for used car sales, press [2].” This way callers are routed directly to the person best suited to handle them. USTOM ERVICE ROGRAMMING...

  • Page 69: Recording Menus

    Call Transfer Any Time Ext/Mbx/No Specifies where a caller is (Ext) transferred when dialing an extension or mailbox number during the menu. If this entry is set to Extension, the caller is transferred to the corresponding extension. If it is set to Mailbox, the caller is sent directly to the greeting of the corresponding mailbox.

  • Page 70: Checking Operation

    Once you have finished entering the parameters in each menu, the menu messages should be recorded. Menu messages tell the caller what options are available and what keys correspond to those options. For this reason the prompts must match the programming that has been input. Step 1.

  • Page 71: Automated Attendant

    UTOMATED TTENDANT Automated Attendant service answers incoming calls and waits for the caller to input an extension number. The caller is then transferred to the appropriate extension. Callers can access Automated Attendant Service by: 1. Automated Attendant Port This service can be programmed independently of any or all ports of the VPS.
  • Page 72 Delayed Answer 0-60 sec. Specifies whether the port answers immediately or in delay. 6.72...

  • Page 73: Automated Attendant Parameters

    AUTOMATED ATTENDANT PARAMETERS Automated Attendant parameters include: operator parameters, department dialing, and alternate extension. UTOMATED TTENDANT From Top Menu: Enter The Numbers : = 1 - 4 - 1 Program - Service Settings - Auto. Attn. Menu 1. Department Dialing 2.

  • Page 74: Setting Mailboxes

    Operator’s Mailbox Number 2-5 Digits Specifies Operator 1’s mailbox (998) number. Also specifies general delivery mailbox. Operator No Answer Time 10-60 secs. If a call transferred to Operator 1, (30) 2, or 3 is not answered within this period of time, the VPS uses the No-Answer Coverage Mode.
  • Page 75 Enter the data using the table below as a guide. Description Value Range Description/Function (Default) Extension of the Owner 2-5 Digits Sets the extension to be used in (None) conjunction with the mailbox. Any valid number, including an ext. group, can be assigned. Owners Name Up to 16 characters The Dial by Name feature uses...

  • Page 76: Deleting A Mailbox

    Use Device 1. Not Use Not Use: Does not use device. 2. Continuously Continuously: The VPS notifies 3. Scheduled each time a message is recorded (Continuously) in mailbox. Scheduled: The VPS notifies the subscriber if a message is left during one of the time frames. Number of Retries 0-3 Times Specifies the number of times a...
  • Page 77 6.77...

  • Page 78: Chapter 6 Final Setup

    CHAPTER 6 INAL ETUP MESSAGE MANAGER’S MAILBOX The message manager takes care of the General Delivery Mailbox, recording company greetings and modifying voice prompts. Follow the instructions below to record the required greetings and voice prompts. ’ [#6*998]) CCESSING THE ESSAGE ANAGER AILBOX...

  • Page 79: Modifying Voice Prompts

    To change the company greeting, press [1]. Continue following voice prompts through appropriate menus. Prompts lead you through the choices and recording process. After you record the company greeting, it may be necessary to enter programming through the terminal and set the company greeting assignment under the Port Settings Menu. This tells the system what company greeting to play on each port.
  • Page 80 THIRTY SIXTY-SEVEN THIRTY-ONE SIXTY-EIGHT THIRTY-TWO SIXTY-NINE THIRTY-THREE SEVENTY THIRTY-FOUR SEVENTY-ONE THIRTY-FIVE SEVENTY-TWO THIRTY-SIX SEVENTY-THREE THIRTY-SEVEN SEVENTY-FOUR THIRTY-EIGHT SEVENTY-FIVE THIRTY-NINE SEVENTY-SIX FORTY SEVENTY-SEVEN FORTY-ONE SEVENTY-EIGHT FORTY-TWO SEVENTY-NINE FORTY-THREE EIGHTY FORTY-FOUR EIGHTY-ONE FORTY-FIVE EIGHTY-TWO FORTY-SIX EIGHTY-THREE FORTY-SEVEN EIGHTY-FOUR FORTY-EIGHT EIGHTY-FIVE FORTY-NINE EIGHTY-SIX FIFTY EIGHTY-SEVEN FIFTY-ONE...
  • Page 81 O’CLOCK THIRTEEN (MINUTE) (HOUR) FOURTEEN (MINUTE) (HOUR) FIFTEEN (MINUTE) THREE (HOUR) SIXTEEN (MINUTE) FOUR (HOUR) SEVENTEEN (MINUTE) FIVE (HOUR) EIGHTEEN (MINUTE) (HOUR) NINETEEN (MINUTE) SEVEN (HOUR) TWENTY (MINUTE) EIGHT (HOUR) TWENTY-ONE (MINUTE) NINE (HOUR) TWENTY-TWO (MINUTE) (HOUR) TWENTY-THREE (MINUTE) ELEVEN (HOUR) TWENTY-FOUR (MINUTE)
  • Page 82 FIFTY (MINUTE) NINTH FIFTY-ONE (MINUTE) TENTH FIFTY-TWO (MINUTE) ELEVENTH FIFTY-THREE (MINUTE) TWELFTH FIFTY-FOUR (MINUTE) THIRTEENTH FIFTY-FIVE (MINUTE) FOURTEENTH FIFTY-SIX (MINUTE) FIFTEENTH FIFTY-SEVEN (MINUTE) SIXTEENTH FIFTY-EIGHT (MINUTE) SEVENTEENTH FIFTY-NINE (MINUTE) EIGHTEENTH JANUARY NINETEENTH FEBRUARY TWENTIETH MARCH TWENTY-FIRST APRIL TWENTY-SECOND TWENTY-THIRD JUNE TWENTY-FOURTH JULY TWENTY-FIFTH...
  • Page 83 Days To accept the prompt, press [2]. Minutes Record the recipient’s name at the tone. Seconds Sorry, no space for recording. Enter your password, followed by [#]. Enter the first three or four letters of the person’s last name. For “Q,” press [7]. For Incorrect entry.
  • Page 84 To enter by name, press [#, 1]. Please wait a moment. If you are using a rotary telephone, stay on Please enter your callback number. the line. You can enter up to (number). To call the operator, press [0]. Digits To accept, press [1].
  • Page 85 For department dialing, press [*]. One message to verify. Custom service menu. No messages to verify. The callback number is not assigned. Message for (name). Message from the system manager. Received on (date). State your comment at the tone. Message recorded on (date). Beeper access disabled.
  • Page 86 To record a message for external delivery, I'll redial (number). press [1]. More times To check external delivery message status, press [2]. Covering extension is (extension number). To set up mailing list, press [3]. Covering extension not assigned. To send to one recipient, press [1]. To delete, press [3].
  • Page 87 Enter device number, [1] through [3]. To delete group members, press [3]. Device number is (number). To review this group, press [4]. This device is for continuous use. Message from the interview mailbox. This device is not be use. Message from the message manager. Telephone number is not assigned.

  • Page 88: Recording The Company Name

    For notification by telephone, press [1]. To add, press [2]. For notification by beeper, press [2]. To use for scheduling use, press [1]. Old message To use for continuously, press [2]. To use not at all, press [3]. New message To transfer, press [1].

  • Page 89: Setting Up Mailboxes

    NOTE: The company name is only played when the External Message Delivery feature is used. SETTING UP MAILBOXES The following steps complete the basic installation of the KX-TVS100 system. For each mailbox on the system, a no-answer, busy, and after hours greeting should be recorded, as well as the owner’s name and password.

  • Page 90: Backing Up The System

    • The system will say: “The owner’s name is not recorded. Please state the owner’s name at the tone.” • State the owner’s first and last name at the tone. • Press [1] when finished, then hang up. TEST THE SYSTEM Before backing up the system, call each extension to see that each port functions as it should.
  • Page 91 NOTE: User Prompt files are extremely large and can take several hours to save. When all information is saved at the $ prompt, type [ONLN]. The VPS system is now back on-line and ready to receive calls. Store saved files in a safe area. Panasonic Telephone Systems See More Panasonic Manuals www.voicesonic.com...

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