Serial Port; Modem Communications; Tape Drive - Compaq Deskpro EN Series Maintenance & Service Manual

Small form factor and net pc models
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Serial Port

Codes
Description
1101-xx
Serial port test failed.

Modem Communications

Codes
Description
1201-xx
Modem internal test failed.
1203-xx
Modem external termination test failed.
1204-xx
Modem auto originate test failed.
1205-xx
Modem auto answer test failed.
1210-xx
Modem direct connect test failed.
Hard Drive
Codes
Description
1701-xx
Hard drive format test failed.
1702-xx
Hard drive read test failed.
1703-xx
Hard drive write/read/compare test failed.
1704-xx
Hard drive random seek test failed.
1705-xx
Hard drive controller test failed.
1708-xx
Hard drive format bad track test failed.
1710-xx
Hard drive park head test failed.
1715-xx
Hard drive head select test failed.
1716-xx
Hard drive conditional format test failed.
1717-xx
Hard drive ECC* test failed.
1719-xx
Hard drive power mode test failed.
1724-xx
Hard drive network preparation test failed.
1736-xx
Hard drive monitoring test failed.
*Error Correction Code

Tape Drive

Codes
Description
1900-xx
Tape drive ID test failed.
1901-xx
Tape drive servo test failed.
1902-xx
Tape drive format or format verification
test failed.
1903-xx
Tape drive sensor test failed.
1904-xx
Tape drive BOT/EOT test failed.
1905-xx
Tape drive read test failed.
1906-xx
Tape drive write/read/compare failed.
1910-xx
Tape erase test failed.
D-4
Diagnostic Error Codes
Recommended Action
1. Run Computer Setup or Windows NT or Windows
95 utilities
2. Replace system board and retest.
Recommended Action (1201-1210)
1. Disconnect from the phone line and retest.
2. Check phone number.
3. Check modem line.
4. Replace modem and retest.
Recommended Action (1701-1736)
1. Run Computer Setup and verify drive type.
2. Replace hard drive signal and power cables, and
retest.
3. Replace hard drive and retest.
4. Replace system board and retest.
Recommended Action (1900-1910)
1. Replace tape cartridge and retest.
2. Check and/or replace signal cable and retest.
3. Check switch settings on the adapter board (if
applicable).
4. Replace tape adapter board (if applicable) and
retest.
5. Replace tape drive and retest.
6. Replace system board and retest.

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