Xerox Phaser 6300 Service Manual page 150

Color laser printer
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Applicable Status Codes:
Code 90:
Cyan CRUM ID Error
Code 91:
Magenta CRUM ID Error
Code 92:
Yellow CRUM ID Error
Code 93:
Black CRUM ID Error
Code 96:
Non-Xerox Cyan Toner Cartridge Detected
Code 97:
Non-Xerox Magenta Toner Cartridge Detected
Code 98:
Non-Xerox Yellow Toner Cartridge Detected
Code 99:
Non-Xerox Black Toner Cartridge Detected
Initial Actions:
Ensure that the Toner Cartridges are fully seated and locked into position.
Cycle printer power.
If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Toner Cartridge, PL7.2.8
RFID Harness, PL7.2.17
RFID2 Harness, PL7.2.16
CRUM Reader, PL7.2.12
Troubleshooting Procedure Table
Step Actions and Questions
1
Check Toner Cartridge installation.
Are the Toner Cartridges properly
installed?
2
Replace the affected Toner Cartridge.
Does the error persist after a genuine
Xerox Toner Cartridge is installed?
3
Check the CRUM Reader Board
connection.
Is P/J341 connected to the harness?
4
Replace the CRUM Reader Board.
Does the error persist?
Error Messages and Codes
Wiring and Plug/Jack References
Print Engine Map 1 - P/J Locator (page 10-5)
Print Engine Developer (1/2) Wiring (page 10-20)
Yes
Go to Step 2.
Go to Step 3.
Go to Step 4.
Go to Step 5.
No
Correct the
installation.
Complete
Reconnect the
CRUM Reader
Board
Complete
3-49

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Phaser 6350

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