Transfer Call On The Telematrix 3000; Transfer To Voice Mail From The Telematrix 3000; Twinned Calls On The Telematrix 3000 - Mitel 5212 User Reference Manual

Final

Transfer call on the Telematrix 3000

You can transfer a call from one phone to another by using the Conference
key. To transfer a call, follow these steps:
1
While on an active call, press the Conference key. The system places the
call on hold.
2
Enter the extension or phone number of the person to whom you want to
transfer, or press a One-Touch Speed Dial button.
3 Wait for the person to answer.
4
Press the Conference key once the second call is answered.
5 Hang up your phone. The call will then be transferred to the remaining
two parties.
If you enter an invalid phone number during a transfer, follow these steps:
1 Replace the handset (hang-up).
2
Press the flashing Line Appearance key.
3 Try to transfer the call again.

Transfer to voice mail from the Telematrix 3000

If your administrator has configured an auto attendant for voice mail deposit,
you can transfer a caller directly to a co-worker's voice mail box.
To transfer a call to voice mail, follow these steps:
1 While on an active call, press the Conference key. The system places the
call on hold.
2 Enter the extension of the auto attendant that your administrator has
created for voice mail deposit.
3
Select the auto attendant voice mail deposit option and enter the
extension of the co-worker to whom you are transferring.
4
Press the Conference key to conference all three parties together.
5 Replace the handset (or press the Speaker key if you are in
speakerphone mode) to complete the transfer.

Twinned Calls on the Telematrix 3000

If you have configured your phone to be twinned to another external phone
(the twinning target), then incoming calls will simultaneously ring the other
phone as well.
If you answer the call on your desk phone, the twinning target phone will stop
ringing.
Using the phone system 89