Call Transfer; Conference Calls - Mitel 5005 User Manual

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Hold
To place a call on Hold:
3UHVV +2/' DQG UHSODFH WKH KDQGVHW LQ WKH FUDGOH
To retrieve a call from Hold:
 /LIW WKH KDQGVHW
 3UHVV WKH /,1( NH\ WR UHWULHYH WKH FDOO
1RWH $ FDOO SODFHG RQ KROG LQ WKLV PDQQHU LV KHOG XQGHU WKH SULPDU\ OLQH DVVLJQHG WR WKH VHW 7KLV W\SH
RI KROG LV D 6\VWHP +ROG DV DQ\ RWKHU H[WHQVLRQ FDQ SLFN XS WKLV KHOG FDOO LI WKH\ KDYH D '66%/)
NH\ SURJUDPPHG IRU WKH LQLWLDO KROGLQJ H[WHQVLRQ

Call Transfer

To Transfer an active call:
 3UHVV 75$16&21)
 'LDO WKH QXPEHU RI WKH WKLUG SDUW\
 'R RQH RI WKH IROORZLQJ
7R FRPSOHWH WKH 7UDQVIHU KDQJ XS
7R DQQRXQFH WKH 7UDQVIHU ZDLW IRU DQ DQVZHU FRQVXOW DQG KDQJ XS
7R UHWULHYH WKH FDOO SUHVV WKH VZLWFKKRRN DQG GLDO 
To cancel a Transfer before the third party has been connected:
3UHVV WKH &$1&(/ NH\ WR EH UHFRQQHFWHG WR WKH RULJLQDO FDOO

Conference Calls

To form a Conference when a two-party call is already in place, or to add another party to an existing Conference:
 3UHVV 75$16&21)
 'LDO WKH QXPEHU RI WKH QH[W SDUW\
 :DLW IRU DQ DQVZHU
 3UHVV 75$16&21)
To leave a Conference:
+DQJ XS
Swap
6ZDS DOORZV \RX WR DOWHUQDWH EHWZHHQ WZR FDOOV E\ SUHVVLQJ D NH\ (DFK FDOO LV NHSW SULYDWH DV QHLWKHU
SHUVRQ FDQ RYHUKHDU \RXU FRQYHUVDWLRQ ZLWK WKH RWKHU
To use the Swap feature to alternate between calls:
 0DNH RU DQVZHU D FDOO FRQVXOW DQG WKHQ SUHVV WKH 6:$3 NH\ WR SODFH WKDW FDOO RQ KROG
 :KLOH WKH ILUVW FDOO LV RQ KROG PDNH RU DQVZHU D VHFRQG FDOO
 3UHVV WKH SURJUDPPDEOH NH\ DVVLJQHG WR WKH 6:$3 IHDWXUH WR DOWHUQDWH EDFN DQG IRUWK EHWZHHQ
WKH WZR FDOOV
 3UHVV
1RWH 7KLV IHDWXUH PD\ RQO\ EH DYDLODEOH RQ WKLV VHW SURYLGHG WKDW ([FOXVLYH +ROG KDV DOUHDG\ EHHQ
DFWLYDWHG &RQVXOW \RXU 6\VWHP $GPLQLVWUDWRU IRU PRUH LQIRUPDWLRQ


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