Call Coverage - Mitel 5212 User Reference Manual

Call
Coverage
110 Personalizing phone usage via the web
3
Customize the labels and select the Print icon.
You can cut out the labels and insert them under the plastic covers on
your phone.
You can save the file to your local drive for future use.
4
Close the browser window.
Using Call Coverage, you can decide how your calls should be handled when
you cannot answer them, including when you are logged out of your phone.
To view your Call Coverage options, select the My Call Coverage option in
the Navigation pane. If allowed for your phone, this page also allows you to
set the twinning option which allows you to ring another phone (such as your
cell phone) simultaneously with your desk phone.
To set-up or change Call Coverage, follow these steps:
1 Select one of the following options:
• My Voice Mail
• Auto Attendant, and select an Auto Attendant from the drop-down list
• My Co-worker, and select a Co-worker from the drop-down list
• Another Phone Number, and enter a phone number (including 9 if it is an
outside call).
2 Select how many times you want the phone to ring before going to the
coverage option.
3 Select the Save button to save the information.
4
To disable Call Coverage, select the No Call Coverage checkbox and
then select the Save button to save the information.
If you log out of your phone, the call coverage option that you last set up
will applly unless you had call forwarding turned on.
If the Call Coverage option of your choice no longer exists (an Auto
Attendant or Co-worker), your call coverage will default to No Call
Coverage.
If you cannot select My Voice Mail, it is because your phone has not been
configured for voice mail. See the system administrator.
If you configure your call coverage to an external phone number you must
have permission to make that external call and Redirect Inbound Call to
External Number permission.
Final