Making A Call - Mitel 5212 User Reference Manual

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32 Using the phone system
• Press the END softkey.
• Replace the handset.
Answering a second call
A second incoming call causes three things to happen: (1) the phone rings
once, (2) a line appearance flashes, and (3) the LCD displays the number and
name of the caller, if known. If the name of the caller is unknown, either the
phone number or "Unknown Caller" is displayed.
))321: Robin Jones
To answer a second call, choose one of the following:
• Press the flashing Line Appearance key. This puts the active call on hold
and answers the second call.
• End the first call by replacing the handset. The phone will start ringing.
Pick up the handset again to answer the second call.
To switch between two active calls, press the flashing Line Appearance key.
This puts the active call on hold, and activates the other call.
If the display shows )) prior to the number calling, this indicates that it is a
second call.
Answering a call group call
When an incoming call to a call group is received on a phone, the second line
of the phone LCD displays the name of the group that was called. The first
line continues to display the number and name of the caller, if known.
321: Robin Jones
For: Sales Group
To answer an incoming call group call, use the handset or speakerphone.

Making a call

To make a call, follow these steps:
1
Lift the handset. This will select the next available Line Appearance. You
can also start dialing the number without lifting the handset. This will
automatically select the next available Line Appearance and operate in
speakerphone mode.
REDIAL CALLS DIR
Final