Configuration Errors
Invalid or Missing Configuration Card
The printer's Configuration Card is missing or defective.
Troubleshooting Reference Table
Applicable Parts
Configuration Card, PL9.1.31
Image Processor Board, PL9.1.3
Troubleshooting Procedure Table
Step
Actions and Questions
1
Check the Configuration Card installation.
Remove and reinsert the Configuration
Card.
Does the error still occur?
Duplicate IP Address Detected
Another device on the network is using the IP address assigned to this printer.
Troubleshooting Reference Table
Applicable Parts
Image Processor Board, PL9.1.3
Troubleshooting Procedure Table
Step
Actions and Questions
1
Check the TCP/IP Address stored in the
printer's NVRAM.
Is the address correct for the printer?
Error Messages and Codes
Wiring and Plug/Jack References
Print Engine Map 4 (page 10-7)
Yes
Replace the
Configuration Card.
If the problem
persists, replace the
I/P Board
(page 8-113).
Wiring and Plug/Jack References
Print Engine Map 4 (page 10-7)
Yes
Advise the
customer of the
address conflict.
No
Problem solved.
No
Enter the correct
IP address.
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