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Fault Correction Procedure
Before correcting a fault, read the fault explanation, then proceed to fix the
problem, taking the following steps:
•
Press any key except Form Feed or Stop to silence the alarm, if
necessary.
•
Write down the number of the error messages being displayed.
•
Read the fault explanation in Table 5, then proceed to correct the fault.
•
Press Stop to clear the fault message. Press Start to return to Ready
mode, and resume printing.
•
If the fault message reappears, power off the printer, wait 15 seconds,
then power on the printer.
•
Run your print job again. If the fault message reappears, power off the
printer, then call IBM Customer Service. Otherwise, no further attention is
required.
The following table explains each fault message and offers suggestions for
correcting the fault condition.
Fault
Message
001 END OF FORMS
LOAD FORMS
002 FORM JAMMED
CLEAR AND RELOAD FORM
003 FORMS EJECTED
PRESS EJECT/RESTORE
004 VIEW FORMS
PRESS VIEW KEY
006 HOST REQUESTS ATTN
008 HOLD PRINT TIMEOUT
PRESS START
009 INVALID KEY PRESS
010 PARAMETER ERROR
Table 5. Fault Messages
Operator
Explanation
Correctable?
Yes
Printer is out of paper.
Yes
No paper motion.
Yes
Non-error status
message.
Yes
Non-error status
message.
Yes
Host attention
message.
Yes
Printer was off-line
more than 10 minutes
and the "Intervention
Required" parameter is
set to "Send to Host."
Yes
Appears briefly if an
inactive key is pressed
in current print mode.
No
Illegal parameter value
received in command
code.
Fault Correction Procedure
Solution
Load paper according
to instructions on page
50.
Clear paper jam and
reload paper. See the
Operator's Guide.
Reset forms thickness
lever.
Press Eject/Restore key
to return paper to print
position.
Press View key to
return paper to print
position.
The host computer or
printer controller
requires attention.
Press Start to put
printer in READY state.
Re-enter the value, or
press the correct key.
Contact your system
administrator.
137
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