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Typical Causes of Paper Jams
The most common causes of paper jams are:
v Paper is not loaded correctly.
v The print media does not conform to specifications.
v The paper guides are not adjusted for the current paper size.
v The paper is wrinkled or curled.
v The printer is not level.
Handling Precautions
When removing jammed paper, make sure that no paper scraps or paper dust
remain in the printer. Paper remnants in the printer can become a fire hazard.
If paper cannot be removed or is tightly wound around the fuser or a roller,
do not try to remove it by force. Contact your dealer or an authorized service
representative.
A high-temperature warning label is affixed to the fuser and its peripheral
parts to indicate that these parts should not be touched. Please do not remove
this label.
Do not try to remove paper by force. If paper is hard to see, hard to grasp, or
wrapped tightly around a component, contact your dealer or an authorized
service representative.
To prevent tearing the paper, remove jammed paper slowly and carefully.
Procedure
The following sections describe how to clear paper jams from different parts
of the printer. When the printer detects a jam, it displays a message. Note,
however, that when paper gets jammed in one area of the paper path, it often
gets jammed in other areas. Therefore it is a good idea to check the entire
paper path whenever you see a paper jam message.
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InfoPrint 20: User's Guide -- CD Version
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