Fip; Fip Procedure - Epson AcuLaser CX11 Service Manual

EPSON AcuLaser CX11/CX11F

3.4.3 FIP

FIP is provided as the first step to identify the cause of trouble. FIP is a guide for
proceeding with troubleshooting while checking error codes and for various other
symptoms of trouble.
TROUBLESHOOTING

3.4.3.1 FIP Procedure

Ask the operator about the conditions of the trouble.
Was the operator operating the printer correctly?
Y N
Teach the operator the right way.
Is an error code displayed on the panel?
Y N
Is the printer jammed?
Y N
Is it an image quality problem?
Y
Is the printer making abnormal noise?
Y
Fix the trouble with reference to
"3.4.6 Abnormal Noise-related Trouble"
Fix the trouble with reference to
"3.4.5 Printing Quality-related Trouble"
Ask the operator again to verify the condition at the time of jamming, and
execute a print job in the same conditions. Is the printer jammed again?
N
Y
Recheck the trouble condition, and execute preventive maintenance
by using "7.2.2 Wiring Connection Diagrams"
adjustment when disassembled, or according to various information.
Write the Jam code down.
Fix the trouble with reference to the FIP.
Have the F/W version of main controller and mechanical controller been updated ?
Fix the trouble with reference to the FIP.
Printer
N
N
Perform troubleshooting with reference to
"7.2.2 Wiring Connection Diagrams"
(p.280).
(p.248).
(p.571), doing proper
Revision B
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