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ZyWALL 10/10 II/50 Internet Security Gateway
Step 4.
Re-type your new system password for confirmation and press [ENTER].
Note that as you type a password, the screen displays an (X) for each character you type.
3.4
Resetting the ZyWALL
If you forget your password or cannot access the ZyWALL, you will need to reload the factory-default
configuration file. Uploading this configuration file replaces the current configuration file with the factory-
default configuration file. This means that you will lose all configurations that you had previously and the
speed of the console port will be reset to the default of 9600bps with 8 data bit, no parity, one stop bit and
flow control set to none. The password will be reset to "1234" and the LAN IP address to 192.168.1.1also.
To obtain the default configuration file, download it from the ZyXEL FTP site, unzip it and save it in a
folder. Turn the ZyWALL off and then on to begin a session. When you turn on the ZyWALL again you
will see the initial screen. When you see the message "Press any key to enter Debug Mode within 3
seconds" press any key to enter debug mode.
To upload the configuration file, do the following:
Step 1.
Type atlc after the Enter Debug Mode message.
Step 2.
Wait for the Starting XMODEM upload message before activating XMODEM upload on
your terminal.
Step 3.
After a successful firmware upload, type atgo to restart the ZyWALL.
The ZyWALL is now reinitialized with a default configuration file including the default password of
"1234".
3.4.1 Methods of Restoring Factory-Defaults
You can erase the current configuration and restore factory defaults in three ways:
1. Upload the default configuration file via the console port as described above. See later in this
User's Guide for more information on how to transfer the configuration file to your ZyWALL
using the SMT menus.
2. Use the RESET button on the rear panel of the ZyWALL (see the next section). Use this method
for cases when the password or IP address of the ZyWALL is not known.
3. Use the web configurator to restore defaults (see the web configurator HTML help).
3-8
Initial Setup
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Table of Contents
Troubleshooting
