Gateway E-420 Maintaining & Troubleshooting page 96

Error Message
Invalid password.
Keyboard clock line fail-
ure.
Keyboard controller fail-
ure.
Keyboard controller fail-
ure.
Keyboard not detected.
Keyboard stuck key fail-
ure.
Solutions
•
Enter your password again, making certain
to enter it correctly.
•
If you do not know the password, you may
need to reinstall the software you are trying
to access.
•
Startup passwords are stored in BIOS. If
this password has been set and is
unknown, you may be able to reset the
password via system board jumper
settings. See "Installing memory" on
page 29 for more information.
•
Try a working keyboard.
•
Make certain the keyboard is compatible
with the system. You may have to change
the switch setting to AT.
•
Replace the keyboard chip.
•
Try a working keyboard.
•
Make certain the keyboard is compatible
with the system. You may have to change
the switch setting to AT.
•
Replace the keyboard chip.
•
Try a working keyboard.
•
Make certain the keyboard is compatible
with the system. You may have to change
the switch setting to AT.
•
Replace the keyboard chip.
•
See "The keyboard doesn't work." on
page 79.
•
Turn off the system and check the keyboard
cable.
•
Remove any objects that may be resting on
the keyboard, and then restart the system.
•
Check for sticky keys. Clean the keyboard if
necessary.
Troubleshooting 85