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Gateway E-3400 System Manual

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Summary of Contents for Gateway E-3400

  • Page 1 E-3400 Desktop System Manual...

  • Page 2: Table Of Contents

    Contents Preface ............. . v Conventions used in this manual .
  • Page 3 5 Using the BIOS Setup Utility ........43 About the BIOS Setup utility .
  • Page 4 Video problems ........... . 74 Error messages .

  • Page 6: Preface

    Preface Conventions used in this manual Throughout this manual, you will see the following conventions: Convention Description Keyboard key names are printed in small capitals. NTER A plus sign means to press the keys at the same time. Setup Commands to be entered, options to select, and messages that appear on your monitor are printed in bold.

  • Page 7: Getting Additional Information

    Getting additional information Log on to the technical support area at www.gatewayatwork.com to find information about your system or other Gateway products. Some types of information you can access are: Hardware driver and program updates Technical tips Service agreement information...

  • Page 8: System Features

    System Features Standard features ® Pentium III  (FC-PGA 370) i256K processor with 133 MHz Front Intel Side Bus (FSB) Desktop to tower conversion Two DIMM sockets that support up to 512 megabytes (MB) of Synchronous Dynamic Random Access Memory (SDRAM) Intel i815 chipset AGP 4X expansion slot or graphics integrated on system board Support for Ultra DMA/66 hard drives...

  • Page 9: Front Panel

    Front panel The desktop case front panel includes the following features: CD drive Hard drive LED Power button CD volume CD eject Power LED control button Reset Audio-out Diskette Diskette button jack drive eject button Audio-out jack connects headphones or powered speakers that let you listen to an audio CD (directly from the CD drive).

  • Page 10: Back Panel

    Back panel The desktop case back panel includes the following Input/Output (I/O) ports, connectors, and switches: Kensington lock slot USB ports Parallel (printer) port AGP video card connector Power connector Thumbscrew Serial port A Voltage selector Audio line-out Mouse port Video port Microphone-in RJ-45 LAN connector...

  • Page 11: Vertical Desktop Feature

    Video port connects the monitor interface cable. AGP video card connector (optional) connects to the monitor interface cable if not using the integrated graphics. Vertical desktop feature You can set up your desktop to sit vertically by using a stand included with your accessory kit.

  • Page 12: System Board

    Lift the front of the computer by pushing on the top front and rocking it back, then place the plastic stand in the grooves provided for that purpose. Lower the front of the computer, allowing it to balance on the stand. Reconnect the power cord and cables you disconnected.
  • Page 13 CPU fan connector DIMM slots (3) AGP slot BIOS configuration jumper (JP6) Video connector Parallel port Serial port B Serial port A PS/2 Mouse port PS/2 Keyboard port USB port (2) Audio line-out port Microphone-in port Audio line-in port System Features...

  • Page 14: Riser Card

    Riser card The riser card is mounted to the chassis by brackets at its base and two screws at the top. The two screws attach the riser card to a bracket attached to the power supply cage. The riser card contains most of the connectors and slots used by the internal system components.

  • Page 15: Back

    Ring-in connector (JP8) Power supply fan connector (JP9) Back Pin 1 position on each connector Primary IDE connector Secondary IDE connector Floppy Drive connector RJ-45 LAN connector Ethernet LAN Indicator LEDs (Green = 100 Mb/sec Yellow = LAN activity) System Features...

  • Page 16: System Setup

    System Setup Setting up your system Follow the instructions on the poster that came with your system for assembly instructions. You can prepare a safer working environment before assembling your system by following the guidelines listed below. Provide a clean, flat, stable surface for your system. Allow at least 6 inches at the back of the computer for cabling and air circulation.

  • Page 17: Starting Your System

    Starting your system Before you start your system for the first time: Refer to the safety information beginning on page 81. Make sure that the voltage selector switch on the back of the computer is still set to the correct voltage for your area. This switch is set at the factory to the correct voltage (see “Back panel”...

  • Page 18: Understanding The Power-On Self-Test

    Turn on any other components connected to the computer, such as speakers, a printer, or a scanner. If nothing happens when you turn on the system: Recheck the power cables to make sure that they are securely plugged in and that your power strip (if you are using one) is plugged in and turned on.

  • Page 19: Turning Off Your System

    Follow the on-screen instructions, while selecting the desired options in the start-up wizard dialog boxes. Continue clicking to move through Next the dialog boxes until the wizard tells you to restart your computer. If you need to return to the previous dialog box to change any of your entries, click Back Restart your system.

  • Page 20: Case Access

    Case Access Static electricity precautions Static electricity can permanently damage electronic components in your computer. When opening your computer case, always perform the following procedure. Caution Prevent electrostatic damage to your computer by following static electricity precautions every time you open your computer case.
  • Page 21 Follow these precautions to avoid electrostatic damage to your computer components: Avoid static-causing surfaces such as plastic and packing foam in your work area. Remove the parts from their antistatic bags only when you are ready to use them. Do not lay parts on the outside of antistatic bags since only the inside of a bag provides antistatic protection.

  • Page 22: Opening The Case

    Opening the case To work on the internal components of the computer, you must open the case, which has two removable parts: A chassis cover that surrounds the sides and top of the chassis A front bezel (faceplate) that covers the front of the chassis Because the components inside your computer are extremely sensitive to static electricity, make sure to observe the precautions (see “Static electricity precautions”...
  • Page 23 Lift up the rear of the cover and slide the cover toward the rear of the computer until the lip on the cover is free of the front bezel. Remove the cover. Side view To remove the front bezel: Lift the three upper tabs and push them through the slots in the chassis. The top of the bezel unlatches out and away from the chassis.

  • Page 24: Closing The Case

    Closing the case Replace the chassis cover as soon as you finish installing or removing components so that dust and dirt (which can damage the computer) do not collect inside the computer. To replace the front bezel: Lift the front of the chassis and set the lower chassis tabs into the locking holes on the bezel.
  • Page 25 Case Access...

  • Page 26: Replacing And Adding System Components

    Replacing and Adding System Components Replacing or adding drives Preparing to replace or add a drive One 3.5-inch diskette drive, one 3.5-inch hard drive, and one CD drive come with your computer. You can add additional drives of the following types: Half-height 3.5-inch hard drives - The riser card has two IDE connectors that support up to two drives each.
  • Page 27 5.25-inch CD 3.5-inch hard drive drive 3.5-inch diskette drive Additional 3.5-inch Additional 3.5-inch drive bay hard drive bay As you prepare to install drives, keep the following in mind: To remove and install drives, you need a grounding wrist strap and a Phillips screwdriver.

  • Page 28: Drive Cabling Information

    If only one drive is attached to a controller cable, configure the drive as single if it is a hard drive or master if it is a CD drive. If two drives of any type are attached to the cable, configure one as master and one as slave.

  • Page 29: 3.5-Inch Diskette Or Cd Drives

    3.5-inch diskette or CD drives Both the 3.5-inch diskette drive and 5.25-inch CD drive are secured in the chassis by a set of removable rails. The rails let the drives slide into and out of the guides in the front bays. Replacing the 3.5-inch diskette or CD drive To remove or replace the drive: Turn off the system and disconnect the power cord, modem cord (if...
  • Page 30 Remove the rails on both sides of the drive and snap them onto the new drive in the same positions. Make sure the front rail extensions are towards the front of the drive. Important The rails on the 3.5-inch drive are different from those on the CD drive.
  • Page 31 Adding a 3.5-inch device The second 3.5-inch drive bay can be used to install a 3.5-inch device such as a tape drive, a 100 MB or 120 MB disk storage device, or an additional 3.5-inch diskette drive. A set of rails is included in your system (in the drive bay under the diskette drive) and the rails are used during the installation.

  • Page 32: Hard Drive

    Remove the metal shield from the front of the drive bay, if installed, by placing a flat-bladed screwdriver in the metal shield tab and pulling it outwards. Caution Your system was designed to adhere to electromagnetic interference requirements and the shield is an integral part of the system.
  • Page 33 Lift the ring slightly, then pull it towards the center of the drive until the spring latch releases. Lift the drive out of the chassis. Tabs Remove the mounting plate from the old drive by lifting and sliding one tab at a time until they unlock. Lift the mounting plate off the drive. Position the new drive upside down in the mounting plate and snap it into place.
  • Page 34 To install a second hard drive: Turn off the system and disconnect the power cord, modem cord (if installed), and all external peripheral devices. Open the case (see “Opening the case” on page 15), observing the “Static electricity precautions” on page 13. Locate and remove the two screws that attach the mounting bracket to the front of the chassis.
  • Page 35 With the drive upside down, insert the metal points into the holes on one side of the drive and lower the mounting bracket over the bottom of the drive. Metal points Screw Mounting bracket Bottom side of drive Secure the drive to the bracket with a screw. Replace the mounting bracket into the chassis and slide the two locking tabs together.

  • Page 36: Adding Or Replacing Memory

    Adding or replacing memory The Synchronous Dynamic Random Access Memory (SDRAM) Dual Inline Memory Modules (DIMMs) supported by your system board conform to the following standards: Non-ECC (64-bit) memory Unbuffered PC133 Single- or double-sided configurations 512 MB maximum system memory The system board contains two DIMM sockets.
  • Page 37 If you are replacing a DIMM, pull open the socket clamps on each side of the DIMM socket, then lift the DIMM out of the socket. Caution Never try to remove a DIMM without releasing the clamps. You may break the socket, causing serious damage. DIMM Store the DIMM in a static-free container.
  • Page 38 Gently press the DIMM into the socket until it is firmly seated. Inserting the DIMM automatically locks each of the socket clamps on each end of the DIMM. Close the case (see “Closing the case” on page 17). Reconnect the power and all other cords removed, then turn on the system.

  • Page 39: Adding An Expansion Card

    Adding an expansion card The riser card has three PCI connectors. A card alignment guide attached to the riser card helps you align PCI cards in the slots. To add a PCI expansion card: Set any jumpers and switches on the card, if required in the card instructions.
  • Page 40 Locate an available slot and remove the slot cover by releasing the lock tab. (You can use a blunt tool such as a flat-bladed screwdriver if the tab does not release with finger pressure.) Either apply inward pressure to the middle of the slot cover or use a flat-bladed screwdriver and insert it into the tab hole.

  • Page 41: Replacing The Battery

    Replacing the battery The (3.3V) battery provides power for the system real-time clock and CMOS memory, which holds the system configuration information. If your battery is failing, you may notice your system clock slowing down and giving you the incorrect time. If so, open the BIOS Setup utility and write down all the values in the setup utility screens before replacing the battery.

  • Page 42: Replacing The System Board

    Using a small flat-bladed screwdriver, carefully remove the battery from its socket on the system board. Press the new battery in the socket with the positive pole up. Make sure you have pressed the battery down far enough for it to contact the base of the socket.
  • Page 43 Remove the chassis side panel by lifting up on both plastic release tabs on the outside of the chassis. Tabs Lift the panel up and out. Remove the panel from the chassis. Replacing and Adding System Components...
  • Page 44 Locate the release lever at the outside center edge of the system board and lift the lever upward slightly. Pull it outward approximately eighty degrees from the edge of the system board to disengage the edge connector on the system board from the riser card and move the board slightly out of the chassis.
  • Page 45 If the system board is being replaced, remove the rails from the underside of the board and place the board in a static-free container. Rail screw Parallel port Rail screw System board rails To install the system board: If installing a new system board, mount the rails (removed in Step 8 above) on the bottom of new board.

  • Page 46: Replacing The Processor

    Replacing the processor ® Pentium III  (FC-PGA 370) Your system board currently supports the Intel i256K processor. See the Gateway Web site at www.gatewayatwork.com for updates on processor speeds supported by your system. Pentium III  Important A heat sink must be installed on the processor.
  • Page 47 Disconnect the fan cable from the fan connector on the system board. (See “System board” on page 5 for the location of the fan connector.) Unhook the metal clip from the tab on the processor socket by pressing down on the clip, then pulling out on the clip. Metal clip Tabs Lift the heat sink at an angle and unhook the clip from the other tab.
  • Page 48 To remove the processor: Open the locking level on the processor socket by moving the lever slightly out to the side and then lifting it up 90 degrees. Heat sink Processor Locking lever Lift the old processor straight up and out of the socket. Replacing the processor...
  • Page 49 To install the new processor: Hold the new processor over the empty processor socket and make sure that pin 1 on both the processor and the socket are aligned. Pin 1 is near the cut out corner. Gently place the new processor into the socket. Heat sink Processor Pin 1...

  • Page 50: Using The Bios Setup Utility

    Using the BIOS Setup Utility About the BIOS Setup utility The computer BIOS has a built-in setup utility that lets you configure several basic system characteristics. The settings are stored in battery-backed RAM and are retained even when the power is off. Enter the BIOS Setup utility by restarting the computer, then pressing F1 when prompted during the startup process.
  • Page 51 As you select items on the Main menu, or in submenus, you will see specific information related to the current selection in the Item Specific Help box. Refer to the Help box for information about the menu options. The command bar shows the keystrokes necessary to access help, navigate through the menus, and perform other functions.

  • Page 52: Updating The Bios

    Updating the BIOS If you need a new version of the BIOS, you can download the BIOS update from the technical support area on the Gateway Web site (www.gatewayatwork.com) and install the new version from a diskette. Setting the system board jumpers The JP6 configuration jumper on the system board lets you clear passwords and recover the BIOS.
  • Page 53 When you are attempting to recover the BIOS, no image appears on your monitor. To recover the BIOS: Turn off the computer, disconnect the power cord, modem cord (if installed), and all external peripheral devices. Open the case. (See “Opening the case” on page 15 and observe the “Static electricity precautions”...
  • Page 54 Troubleshooting: If the BIOS recovery was unsuccessful the computer will beep continuously or will not beep at all. Make sure all the BIOS files you downloaded are on your diskette. If not, add the missing files and try updating your BIOS again. If you continue to have problems, contact Client Care or your system administrator.
  • Page 55 Using the BIOS Setup Utility...

  • Page 56: Managing Your System

    Managing Your System Protecting against power source problems Surge suppressors, line conditioners, and uninterruptible power supplies (UPS) can help protect your system against power source problems. Surge suppressors During a power surge, the voltage level of electricity coming into your system can increase far above normal for a few milliseconds.

  • Page 57: Line Conditioners

    When purchasing a surge suppressor: Make sure the surge suppressor meets the appropriate product safety certification for your location, such as Underwriters Laboratories (UL) or Conformite European (CE). Check the maximum amount of voltage the suppressor allows to pass through the line. The lower the voltage that the suppressor allows to pass through, the better the protection for your system.

  • Page 58: Maintaining And Managing Your Hard Drive

    Maintaining and managing your hard drive Regular maintenance can keep your hard drive operating efficiently, and good file management can keep your system free of unwanted files while making important files secure and easier to find. Hard drive maintenance utilities By regularly using the following utilities, you can help maintain the performance of your hard drive: ScanDisk...

  • Page 59: Hard Drive Management Practices

    Hard drive management practices By deleting unneeded files from your hard drive and managing the space that is automatically allocated for saving certain files, you can help maintain the performance of the hard drive. Checking hard drive space In Windows, you can see a chart of the available hard drive space. To check hard drive space: Double-click the icon on the desktop.
  • Page 60 To delete .tmp files: Open Explorer, select , then Tools Find Files and Folders , type *.tmp Named In the drop-down list, select your drive letter. Look in Click . The list of .tmp files is generated. Find Now Click above the list.

  • Page 61: System Integrity

    If you are configuring drives independently, click the tab for the drive you want to configure. Move the slider to set the size of the Recycle Bin. 5% is a good initial setting. Click System integrity Your system must be protected against electrical problems and physical hazards such as heat, moisture, and dust.

  • Page 62: Checking System Health With Landesk

    Turn off your computer and leave it off for at least 30 seconds. Turn on the computer and rescan for the virus. If the virus is still on your computer, contact your system administrator or Gateway Client Care. Checking system health with LANDesk ®...

  • Page 63: System Recovery

    System Recovery Take advanced precautions that will allow you to restart your system and recover damaged files in the event that your hard drive is damaged, or your BIOS or system files get corrupted. Creating a startup diskette If your computer hard drive is damaged, you may not be able to start the computer from the hard drive.

  • Page 64: System Power Management

    System power management Depending upon your operating system, several power-management options may be available on your system. These power management options may allow your system to reduce power consumption, shut down the hard drive and turn off the monitor. The computer can still respond to an incoming signal from the modem, or to certain LAN commands, to allow remote access.
  • Page 65 Managing Your System...

  • Page 66: Cleaning Your System

    Cleaning Your System Cleaning the mouse If the mouse pointer on the screen moves erratically when you move the mouse, the inside of the mouse may be dirty. To clean the mouse: Turn off the computer, then disconnect the mouse cable from the mouse port.

  • Page 67: Cleaning The Keyboard

    Cleaning the keyboard You should clean the keyboard occasionally to free it of dust and lint particles trapped under the keys. The easiest way to do this is to blow trapped dirt from under the keys using an aerosol can of air with a narrow, straw-like extension. If you spill liquid on the keyboard, turn off the computer, then disconnect it.

  • Page 68: Troubleshooting

    Troubleshooting Introduction If your system does not operate correctly, re-read the instructions for the procedures you have performed. If an error occurs within an application, consult the documentation supplied with the software. This section identifies solutions to some possible problems. Troubleshooting checklist Before turning on the system, make sure that: The power cord is connected to the AC power-in connector and an AC...

  • Page 69: Troubleshooting Guidelines

    Troubleshooting guidelines As you troubleshoot your system, keep the following guidelines in mind: Never remove the chassis cover while the computer is turned on. Do not attempt to open the monitor. Even if the monitor power is disconnected, stored energy within the monitor components can cause bodily injury.

  • Page 70: Cd Drive Problems

    CD drive problems An audio CD produces no sound. Probable Cause Solution The CD is loaded Make sure the label is facing upward, then try incorrectly. again. The speakers are not Check the speaker cables. Make sure they are connected. connected properly and securely.
  • Page 71 Probable Cause Solution The CD is scratched or Try cleaning the CD with a lint-free cloth. dirty. Check the CD for scratches. The CD drive needs to From the Control Panel window (Start | be added as new Settings | Control Panel), double-click Add hardware.

  • Page 72: Hard Drive Problems

    Hard drive problems The IDE drive is not recognized by the system. Probable Cause Solution The primary IDE device Restart your computer, then press F1 to enter may be configured the BIOS Setup utility program. From the incorrectly. Advanced | IDE Configuration menu, set the IDE Controller to Both and the Primary IDE Master to Auto.

  • Page 73: Memory/Processor Problems

    Memory/processor problems Memory errors were detected during system start up. Probable Cause Solution Memory was added or Enter the BIOS Setup utility and save the new removed, and the new memory configuration. configuration was not saved in the BIOS Setup utility.

  • Page 74: Modem Problems

    Modem problems The modem is not recognized by the system. Probable Cause Solution The modem has not Add the modem as new hardware. been added as new hardware. The modem is not Make sure the line connected to the modem connected to a live is live and plugged into the appropriate port on phone jack.

  • Page 75: Peripheral/Adapter Problems

    Peripheral/adapter problems A SCSI device is not recognized by the system. Probable Cause Solution The device needs to be From the Control Panel window (Start | added as new hardware. Settings | Control Panel), double-click Add New Hardware. Follow the directions for adding the device.
  • Page 76 The diskette drive will not read, write, or format. Probable Cause Solution The diskette is not IBM Make sure the diskette you are trying to format formatted. is IBM-compatible. If it is, try reformatting it. The diskette is Run ScanDisk on the diskette. If errors are corrupted.

  • Page 77: Printer Problems

    Printer problems The printer will not turn on. Probable Cause Solution The printer is not Check the power cable. Make sure it is plugged in. plugged into a live power source. The printer is not turned Make sure the printer power switch is depressed or set to the O position.
  • Page 78 The printer prints garbled text. Probable Cause Solution The wrong driver is being From the Printers window (Start | Settings | used for the selected Printers), select the printer. From the File printer. menu, select Properties. Make sure the printer is using the right printer driver. If not, install the correct one.

  • Page 79: System Problems

    System problems The system will not start up. Probable Cause Solution The system is not Check the power cable(s), then verify connected to an AC connection to an AC power source. outlet. The Voltage selection Make sure the voltage selection switch is set switch is not set to the correct power source.
  • Page 80 The mouse does not work. Probable Cause Solution The mouse is not Check the cable. Make sure it is plugged in plugged in or connected correctly. properly. The mouse driver did not Load the appropriate mouse driver manually or load when the system contact technical support.

  • Page 81: Video Problems

    Video problems The system is running but there is no display Probable Cause Solution The monitor is not turned Make sure the monitor is plugged in and turned on. If power is applied to the monitor, the green power LED should illuminate. The monitor data cable is Make sure the monitor data cable is connected not connected.
  • Page 82 Probable Cause Solution The CRT may be old. Replace the monitor. The color monitor displays everything in black and white. Probable Cause Solution The system was turned Make sure the monitor is turned on, then on before the monitor. restart the system. The display type is set From the Control Panel window (Start | incorrectly.
  • Page 83 Probable Cause Solution The surge protector or Disconnect the monitor power cable, then UPS is damaged. connect it directly to the power source. The monitor is too close Move the monitor away from sources of to a source of electrical electrical interference, such as televisions, interference.

  • Page 84: Error Messages

    Error messages This section lists common error messages that may be displayed on your monitor. These messages often indicate procedural errors such as an incorrect keystroke or a write-protected diskette. Some messages, however, may indicate a problem that requires you to consult the troubleshooting section of this manual.
  • Page 85 Error Message Solutions Diskette drive reset failed. Enter the BIOS Setup utility, then verify the diskette drive parameters. Check the diskette drive cables. Make sure Pin 1 on the cable aligns with Pin 1 on the connector. Diskette read failed - press Make sure the boot disk contains the F1 to retry boot.
  • Page 86 Error Message Solutions Invalid password. Enter your password again, making sure to enter it correctly. Some passwords are case sensitive. If you do not know the password, you may need to reinstall the software you are trying to access. Startup passwords are stored in BIOS. If this password has been set and is unknown, you may be able to reset the password through system board jumper settings.
  • Page 87 Error Message Solutions Print queue is full. Wait until the current print job has completed before sending another print job. If you receive this error often, you need to add memory to the printer. Printer is out of paper. Add paper to the printer. Make sure the printer is online.

  • Page 88: Safety, Regulatory, And Notices

    Notices Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.
  • Page 89 The system was dropped or the cabinet is damaged. The system performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Important Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities.
  • Page 90 These accessories are required to be used in order to ensure compliance with FCC rules. Caution Changes or modifications not expressly approved by Gateway could void the FCC Compliance and negate your authority to operate the product. FCC Declaration of Conformity Responsible Party: Gateway Companies, Inc.
  • Page 91 This device complies with Part 15 of the FCC Rules. Operation of this product is subject to the following two conditions; (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC part 68 (applicable to products fitted with USA modems) Your modem complies with Part 68 of the Federal Communications Commission (FCC) rules.
  • Page 92 Canadian users ICES-003 This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of Industry Canada. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté...
  • Page 93 PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN termination point. In the event of problems, you should contact Gateway customer support. Safety, Regulatory, and Notices...
  • Page 94 Japanese users VCCI statement This equipment is in the Class B category (Information Technology Equipment to be used in a residential area or an adjacent area thereto) and conforms to the standards set by the Voluntary Control Council for Interference by Information Technology Equipment aimed at preventing radio interference in such residential areas.
  • Page 95 Australia and New Zealand users EMI statement This device has been tested and found to comply with the limits for a Class B digital device, pursuant to the Australian/New Zealand standard AS/NZS 3548 set out by the Australian Communications Authority and Radio Spectrum Management Agency. New Zealand telecommunication statement (for products fitted with Telepermit approved modems) The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has...
  • Page 96 Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard.
  • Page 97 TV/cable TV tuner cards) External television antenna grounding If an outside antenna or cable system is to be connected to your Gateway PC, make sure that the antenna or cable system is electrically grounded to provide some protection against voltage surges and built up static charges.
  • Page 98 Antenna and satellite grounding Reference Grounding component Electric service equipment Power service grounding electrode system (NEC Art 250, Part H) Ground clamps Grounding conductors (NEC Section 810-21) Antenna discharge unit (NEC Section 810-20) Ground clamp Antenna lead-in wire Television antenna connectors protection (for systems fitted with TV/cable TV tuner cards)
  • Page 99 Gateway is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.

  • Page 100: A Specifications

    Specifications The following specifications are for the standard configuration; your system may contain optional equipment. All specifications are subject to change. Case size (without the optional Width: 15" Depth: 17.5" Height: 4.7" minitower base) ® Processors Intel Pentium III™ (FC-PGA 370) processor operating at 533, 600, 667, 733, 800 MHz or faster Cache...
  • Page 101 I/O ports One parallel port, two serial ports, two Universal Serial Bus (USB) ports, one PS/2 keyboard port, one PS/2 mouse port, one video port, one audio microphone-in jack, one audio line-in jack, one audio line-out jack AGP Expansion slot One slot (dedicated graphics/video) PCI Expansion slots Three PCI slots on riser card...

  • Page 102: Index

    Index chassis cover Numerics removing 3.5-inch device, installing additional replacing Check Disk checking hard drive space accessories, safety precautions checking system health with LANDesk adapter cards, troubleshooting adding cleaning drives computer case expansion cards monitor case memory monitor screen additional information, getting mouse Advanced menu, Setup utility system...
  • Page 103 LANDesk Client Manager processor FAQ (frequently asked questions), accessing FCC notice jumpers American users BIOS recovery Australian users clearing passwords Canadian users location European users setting Japanese users New Zealand users features, system keyboard file backup cleaning files, deleting unneeded troubleshooting front bezel keyboard port...
  • Page 104 removing chassis cover opening the case DIMMs operating system, setup front bezel system board replacing panel 3.5-inch diskette drive back battery front CD drive parallel port chassis cover peripheral devices, troubleshooting front bezel port, USB hard drive ports, location of memory POST (Power-On Self-Test) restoring...
  • Page 105 specifications troubleshooting vertical desktop feature system board video port components video, troubleshooting illustration virus protection installing viruses, protecting against reinstalling voltage selector removing setting jumpers system configuration, recording system reset System Restoration CD system setup system shut down system start-up system troubleshooting temporary files, deleting troubleshooting...
  • Page 106 MAN US E3400 /MVCASE R0 5/00...

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