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Gateway E-4400 System Manual

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E-4400 Desktop
System Manual

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Summary of Contents for Gateway E-4400

  • Page 1 E-4400 Desktop System Manual...

  • Page 2: Table Of Contents

    Contents Preface ............. . v Conventions used in this manual .
  • Page 3 5 System Components ..........31 Removing the system board .
  • Page 4 9 Troubleshooting ..........71 Introduction .

  • Page 6: Preface

    Preface Conventions used in this manual Throughout this manual, you will see the following conventions: Convention Description Keyboard key names are printed in small capitals. NTER A plus sign means to press the keys at the same time. Setup Commands to be entered, options to select, and messages that appear on your monitor are printed in bold.

  • Page 7: Getting Additional Information

    Getting additional information Log on to the Gateway Support Center at to find www.gateway.com/support information about your system or other Gateway products. Some types of information you can access are: Hardware driver and software application updates Technical tips Service agreement information...

  • Page 8: System Features

    System Features Standard features ® Intel Pentium III processor with 133 MHz Front Side Bus (FSB) Desktop to tower conversion Two Rambus™ in-line memory module (RIMM™) sockets that support up to 1 Gigabyte (GB) of Rambus Dynamic Random Access Memory (RDRAM) Intel 820 Camino chipset 4X AGP graphics video add-on card...

  • Page 9: Front Panel

    Front panel The desktop case front panel includes the following features: CD drive Hard drive LED Power button CD volume CD eject Power LED control button Reset Audio-out Diskette Diskette jack button drive eject button Audio-out jack connects headphones or powered speakers that let you listen to an audio CD (directly from the CD drive.) CD drive plays data or audio CDs.

  • Page 10: Rear Panel

    Rear panel The desktop case rear panel includes the following Input/Output (I/O) ports, connectors, and switches: USB ports Parallel (printer) port Kensington lock slot Power connector Thumbscrew Video port Serial port 1 Line-out Voltage selector Mouse Microphone-in port Serial port 2 RJ-45 LAN connector and indicator LEDs Line-in...

  • Page 11: Vertical Desktop Feature

    Vertical desktop feature You can set up your desktop to sit vertically by using a stand included with your accessory kit. This setup saves space and transforms your desktop into a minitower computer. See the illustrated instructions included with your accessory kit or the illustration below for more information.

  • Page 12: System Board

    System board The following figure and list identify system board components. AGP slot Parallel port Serial port 2 Serial port 1 Mouse port Keyboard port USB ports (2) Audio line-out System board...
  • Page 13 Microphone-in Audio line-in Configuration jumper (J5K1) Battery Slot 1 connector RIMM sockets (2) System Features...

  • Page 14: Riser Card

    Riser card The riser card is mounted to the chassis by brackets at its base and two screws at the top. The two screws attach the riser card to a bracket attached to the power supply cage. The riser card contains most of the connectors and slots used by the internal system components.

  • Page 15: Back

    Back Pin 1 position on each connector Primary IDE connector Secondary IDE connector Floppy Drive connector RJ-45 LAN connector Ethernet LAN Indicator LEDs (Green = 100 Mb/sec. Yellow = LAN activity) System Features...

  • Page 16: System Setup

    System Setup Setting up your system Follow the instructions on the poster that came with your system for assembly instructions. You can prepare a safer working environment before assembling your system by following the guidelines listed below. Provide a clean, flat, and stable surface for your system. Allow at least 12 inches at the rear of the computer for cabling and air circulation.

  • Page 17: Starting Your System

    Starting your system Before you start your system for the first time: Make sure that the voltage selector switch on the back of the computer is still set to the correct voltage for your area. This switch is set at the factory to the correct voltage (see “Rear panel”...

  • Page 18: Understanding The Power-On Self-Test

    If nothing happens when you turn on the system: Recheck the power cables to make sure that they are securely plugged in and that your power strip (if you are using one) is plugged in and turned on. Make sure the monitor is connected to the computer, plugged into the power strip or AC outlet, and turned on.

  • Page 19: Turning Off Your System

    Turning off your system Every time you turn off your system, shut down the operating system first. You may lose data if you do not follow the proper procedure. To turn off your system in Windows NT or Windows 98: Click , then select (Windows 98) or...

  • Page 20: Resetting Your System

    Resetting your system If your computer does not respond to keyboard or mouse input, you may have to close a program or programs that may not be responding. If closing unresponsive programs does not restore your computer to normal operation, you may have to reset the system.
  • Page 21 System Setup...

  • Page 22: Case Access

    Case Access Static electricity precautions Static electricity can permanently damage electronic components in your computer. When opening your computer case, always perform the following procedure. Caution Prevent electrostatic damage to your computer by following static electricity precautions every time you open your computer case.
  • Page 23 Follow these precautions to avoid electrostatic damage to your computer components: Avoid static-causing surfaces such as plastic and packing foam in your work area. Remove the parts from their antistatic bags only when you are ready to use them. Do not lay parts on the outside of antistatic bags since only the inside of a bag provides antistatic protection.

  • Page 24: Opening The Case

    Opening the case To work on the internal components of the computer, you must open the case, which has two removable parts: A chassis cover, that surrounds the sides and top of the chassis A front bezel (faceplate) that covers the front of the chassis Because the components inside your computer are extremely sensitive to static electricity, make sure to observe the precautions (see “Static electricity precautions”...
  • Page 25 Lift up the rear of the cover and slide the cover toward the rear of the computer until the lip on the cover is free of the front bezel. Remove the cover. Side view To remove the front bezel: Lift the three upper tabs and push them through the slots in the chassis. The top of the bezel unlatches out and away from the chassis.

  • Page 26: Closing The Case

    Closing the case Replace the chassis cover as soon as you finish installing or removing components so that dust and dirt (which could damage the computer) do not collect inside the computer. To replace the front bezel: Lift the front of the chassis and set the lower chassis tabs into the locking holes on the bezel.
  • Page 27 Case Access...

  • Page 28: Replacing And Adding Drives

    Replacing and Adding Drives Preparing to replace or add a drive One 3.5-inch diskette drive, one 3.5-inch hard drive, and one CD drive come with your computer. You can add additional drives of the following types: Half-height 3.5-inch diskette drives - The riser card has a floppy controller that supports up to two diskette drives, one of which is the 3.5-inch diskette drive that comes with your computer.
  • Page 29 5.25-inch CD 3.5-inch hard drive drive 3.5-inch diskette drive Additional 3.5-inch Additional 3.5-inch drive bay hard drive bay As you prepare to install drives, keep the following in mind: To remove and install drives, you need a grounding wrist strap and a Phillips screwdriver.

  • Page 30: Drive Cabling Information

    If only one drive is attached to a controller cable, configure the drive as single if it is a hard drive or master if it is a CD drive. If two drives of any type are attached to the cable, configure one as master and one as slave.

  • Page 31: 3.5-Inch Diskette Or Cd Drives

    3.5-inch diskette or CD drives Both the 3.5-inch diskette drive and 5.25-inch CD drives are secured in the chassis by a set of removable rails. The rails let the drives slide into and out of the guides in the front bays. Removing and replacing the 3.5-inch diskette or CD drive To remove or replace the drive:...
  • Page 32 Remove the rails on both sides of the drive and snap them onto the new drive in the same positions. Make sure the front rail extensions are towards the front of the drive. Important The rails on the 3.5-inch drive are different from those on the CD drive.

  • Page 33: Installing An Additional 3.5-Inch Device

    Installing an additional 3.5-inch device The second 3.5-inch drive bay can be used to install a 3.5-inch device such as a tape drive, a 100 MB or 120 MB disk storage device, or an additional 3.5-inch diskette drive. A set of rails are included in your system (in the drive bay under the diskette drive) and are used during the installation.
  • Page 34 Remove the metal shield from the front of the drive bay, if installed, by placing a flat-bladed screwdriver in the metal shield tab and pulling it outwards. Caution Your system was designed to adhere to electromagnetic interference requirements and the shield is an integral part of the system.

  • Page 35: Hard Drives

    Hard drives Removing and replacing the hard drive The hard drive is secured to a mounting plate that snaps out of and into the chassis. To replace the hard drive: Turn off the system and disconnect the power cord, modem cord (if installed), and all external peripheral devices.

  • Page 36: Adding A Second Hard Drive

    Close the case (see “Closing the case” on page 19.) Reconnect the power and modem cords, and turn on the system. Adding a second hard drive The system comes with a metal drive-mounting bracket you can use to install an additional internal hard drive. Due to difficulties in routing the existing IDE connector cable to this drive, you will need to purchase a PCI IDE drive controller add-in card and an additional IDE connector cable to complete the installation.
  • Page 37 Slide the mounting bracket towards the back of the chassis until the tabs disengage from the chassis. Lift the mounting bracket out of the chassis. With the drive upside down, insert the metal points into the holes on one side of the drive and lower the mounting bracket over the bottom of the drive.

  • Page 38: System Components

    System Components Removing the system board The system board is installed on a set of guide rails, and can be removed without tools. To remove the system board: Turn off the system and disconnect the power cord, modem cord (if installed), and all external peripheral devices.
  • Page 39 Tabs Lift the panel up and out. Clear the panel from the chassis. System Components...
  • Page 40 Locate the release lever at the outside center edge of the system board and lift the lever upward slightly. Pull it outward approximately eighty degrees from the edge of the system board to disengage the edge connector on the system board from the riser card and move the board slightly out of the chassis.
  • Page 41 To install the system board: If installing a new system board, mount the rails (removed in Step 9 above) on the bottom of new board. Align the rails located underneath the system board with the guides on the chassis, and slide the system board into the chassis. Push in the release lever until it is parallel with the chassis.

  • Page 42: Replacing The Processor

    Replacing the processor ® ® The system is compatible with the Intel Pentium III 100 and 133 MHz front-side bus (FSB) processors. The system board will support the following processor/bus configurations: 350 MHz through 700 MHz processors with 100 MHz FSB 533 MHz, 600 MHz, and faster processors with 133 MHz FSB Important A heat sink must be installed on each Pentium processor.
  • Page 43 Screwdriver Push the screwdriver toward the processor. The tab that locks the processor in place opens. Lift up slightly on the side of the processor. Repeat the previous two steps for the other side of the processor. Pull the processor up and out of the slot. System Components...
  • Page 44 Align the new processor with the processor slot (note that the processor slot is keyed so the processor can only be installed one way) and press firmly to install it. Close the case (see “Closing the case” on page 19.) Reconnect the power cord and all other cords you removed, then turn on the system.

  • Page 45: Adding Or Replacing Memory

    At the time this manual was printed, some RIMM module configurations were not available for testing or sale. The following chart is not intended to imply either availability or compatibility. As new RIMM configurations become available, check the Gateway Web site (www.gateway.com) for updated information. System Components...
  • Page 46 RIMM Modules (64 Mb Number of Devices Total RDRAMs) Memory One 64 MB Non-ECC RIMM 8 (1 RIMM with 8 devices) 64 MB One CRIMM Two 64 MB Non-ECC RIMMs 16 (2 RIMMs with 8 devices each) 128 MB One 64 MB Non-ECC RIMM 24 (1 RIMM with 8 devices and 1 192 MB One 128 MB Non-ECC RIMM...
  • Page 47 If you are adding a RIMM, pull open the socket clamps on each side of the RIMM socket, and remove the CRIMM. Socket clamps If you are replacing a RIMM, pull open the socket clamps on each side of the RIMM socket, then lift the RIMM out of the socket. RIMM Store the RIMM in a static-free container.
  • Page 48 Insert the new RIMM into the socket and align the two notches in the RIMM with the two notches in the RIMM socket. RIMM Gently press the RIMM into the socket until it is firmly seated. Inserting the RIMM automatically locks each of the socket clamps on each end of the RIMM.

  • Page 49: Adding An Expansion Card

    Adding an expansion card The E-4400 desktop computer has three expansion slots on the riser card for PCI cards. To add a PCI expansion card: Set any jumpers and switches on the card, if required in the card instructions. Turn off the computer, disconnect the power cord, modem cord (if installed), and all external peripheral devices.
  • Page 50 Locate an available slot and remove the slot cover by releasing the lock tab. Save the cover for reinstallation if you need to remove the card. (You can use a blunt tool such as a flat-bladed screwdriver if the tab does not release with finger pressure.) Either apply inward pressure to the middle of the slot cover or use a flat-bladed screwdriver and insert it into the tab hole.

  • Page 51: Replacing The Battery

    Replacing the battery The battery provides power for the system real-time clock and CMOS memory, which holds the system configuration information. If your battery is failing you may notice your system clock slowing down and giving you the incorrect time. If so, open the BIOS Setup utility and write down all the values in the setup utility screens before replacing the battery.

  • Page 52: Troubleshooting The Battery Installation

    Using a small flat-bladed screwdriver, carefully remove the battery from its socket on the system board. Press the new battery in the socket with the positive pole up. Make sure you have pressed the battery down far enough for it to contact the base of the socket.
  • Page 53 Turn off the computer, remove the cover, and verify that all cables inside the case are attached securely. Also, make sure that the colored cable edges are aligned correctly and that the connectors did not miss any pins. Disconnect and reconnect the cables, then replace the cover carefully, so as not to disturb any cables.

  • Page 54: Using The Bios Setup Utility

    Using the BIOS Setup Utility About the BIOS Setup utility The computer’s BIOS has a built-in setup utility that lets you configure several basic system characteristics. The settings are stored in battery-backed RAM and are retained even when the power is off. Enter the BIOS Setup utility by restarting the computer, then pressing F1 when prompted during the startup process.
  • Page 55 As you select items on the Main menu, or in submenus, you will see specific information related to the current selection in the Item Specific Help box. Refer to the Help box for information about the menu options. The command bar shows the keystrokes necessary to access help, navigate through the menus, and perform other functions.

  • Page 56: Updating The Bios

    Updating the BIOS If you need a new version of the BIOS, you can download the BIOS update from technical support on the Gateway Web site (www.gateway.com) and install the new version from a diskette. To update the BIOS you need to perform the following tasks in sequence:...
  • Page 57 To update the BIOS: Place the bootable diskette containing the BIOS files into drive A: then restart the computer. The BIOS Setup utility starts. Press E . The menu opens. Main NTER Select , then press E Update Flash Memory From a File NTER Select Update System BIOS...

  • Page 58: Setting The System Board Jumpers

    Setting the system board jumpers The J5K1 configuration jumper on the system board lets you clear passwords and recover the BIOS. (See the figure on page 5 for the location of the jumper.) The table below shows the settings required to perform those tasks. Make sure you turn off the computer and unplug the power cord before moving the jumper.
  • Page 59 To recover the BIOS: Turn off the system and disconnect the power cord, modem cord (if installed), and all external peripheral devices. Open the case (see “Opening the case” on page 17), observing the “Static electricity precautions” on page 15. Remove the jumper from the J5K1 (see “System board”...
  • Page 60 Troubleshooting: If the BIOS recovery was unsuccessful the computer will beep continuously or will not beep at all. If the computer beeps continuously, make sure all the BIOS files you downloaded are on your diskette. If the computer does not beep at all and the diskette drive light stays on, make sure your BIOS update diskette is a bootable diskette.
  • Page 61 Using the BIOS Setup Utility...

  • Page 62: Managing Your System

    Managing Your System Protecting against power source problems Surge suppressors, line conditioners, and uninterruptible power supplies (UPS) can help protect your system against power source problems. Surge suppressors During a power surge, the voltage level of electricity coming into your system can increase far above normal for a few milliseconds.

  • Page 63: Line Conditioners

    When purchasing a surge suppressor: Make sure the surge suppressor meets the appropriate product safety certification for your location, such as Underwriters Laboratories (UL) or Conformite European (CE). Check the maximum amount of voltage the suppressor allows to pass through the line. The lower the voltage that the suppressor allows to pass through, the better the protection for your system.

  • Page 64: Maintaining And Managing Your Hard Drive

    Maintaining and managing your hard drive Regular maintenance can keep your hard drive operating efficiently, and good file management can keep your system free of unwanted files while making important files secure and easier to find. Hard drive maintenance utilities By regularly using the following utilities, you can help maintain the performance of your hard drive: ScanDisk (Windows 98)
  • Page 65 Click . ScanDisk checks the drive for errors. Start Follow any instructions on screen for completing the scan. Using Check Disk in Windows NT Bad sectors are parts of a hard drive or diskette that will not hold data. A lost allocation unit is a group of sectors that has lost its place in the table that the operating system uses to locate files.

  • Page 66: Hard Drive Management Practices

    Log off network connections before starting Disk Defragmenter, or network communication may stop the defragmentation process and restart it at the beginning. Also, do not use your keyboard or mouse during the defragmentation process or the process may stop and restart at the beginning. Important A disk defragmentation utility does not ship with Windows NT, but you can purchase one.
  • Page 67 Backing up files Regularly backing up your files protects you from losing data and lets you keep fewer files on your hard drive. Back up old files to a large capacity disk drive or tape drive and delete the files from your hard drive. You can use the software that came with your tape backup drive or your large capacity disk drive to back up the files.
  • Page 68 Highlight all the files in the list except those with today’s date. Press D ELETE Deleting temporary Internet files As you visit Web sites, your browser stores temporary Internet files on your hard drive in a memory cache and a disk cache. Files in the memory cache are removed when you turn off your computer.

  • Page 69: System Integrity

    System integrity Important To protect your system against electrical problems and physical hazards such as heat, moisture, and dust. Also, to protect it against less obvious hazards such as viruses and hardware overloads. Protecting against viruses A virus is a program written with malicious intent for the purpose of creating havoc in a computer system.

  • Page 70: Checking System Health With Landesk

    Turn off your computer and leave it off for at least 30 seconds. Turn on the computer and rescan for the virus. If the virus is still on your computer, contact your system administrator or Gateway Client Care. Checking system health with LANDesk ®...

  • Page 71: System Recovery

    System Recovery Take advanced precautions that will allow you to restart your system and recover damaged files in the event that your hard drive is damaged, or your BIOS or system files get corrupted. Creating a startup diskette If your computer hard drive is damaged, you may not be able to start the computer from the hard drive.

  • Page 72: Using Your System Restoration Cd

    Click Print. , select Report type All devices and system summary Press Using your System Restoration CD The System Restoration CD included with your system can be used to: Install hardware drivers for Windows 98 and Windows NT Reinstall selected software applications, such as LANDesk Client Manager Instructions for each operating system are provided with the System Restoration System Recovery...

  • Page 73: System Power Management

    System power management The power-management features supported by your system are described in the following sections. About soft-off When you turn off your computer by following the Windows shutdown procedure or pressing the power button, a small amount of power (less than 5 watts) still runs to the wakeup circuitry on the system board.
  • Page 74 Checking the type of power management on your system ACPI is available only if Windows 98 was installed with ACPI enabled. If Windows 98 was not installed with ACPI enabled, APM power management is available. To check the type of power management on your system: Click , then select , then...
  • Page 75 Click the tab. Advanced Under , select When I press power button on my computer Standby Click After you have set the power button to be a standby button, the button functions in this way: State of system Length of time you Result press button Normal working state...

  • Page 76: Cleaning Your System

    Cleaning Your System Cleaning the mouse If the mouse pointer on the screen moves erratically when you move the mouse, the inside of the mouse may be dirty. To clean the mouse: Turn off the computer, then disconnect the mouse cable from the mouse port.

  • Page 77: Cleaning The Keyboard

    Cleaning the keyboard You should clean the keyboard occasionally to free it of dust and lint particles trapped under the keys. The easiest way to do this is to blow trapped dirt from under the keys using an aerosol can of air with a narrow, straw-like extension. If you spill liquid on the keyboard, turn off the computer, then disconnect it.

  • Page 78: Troubleshooting

    Troubleshooting Introduction If your system does not operate correctly, re-read the instructions for the procedures you have performed. If an error occurs within an application, consult the documentation supplied with the software. This section identifies solutions to some possible problems. Introduction...

  • Page 79: Troubleshooting Checklist

    Troubleshooting checklist Before turning on the system, make sure that: The power cord is connected to the AC power-in connector and an AC outlet. The AC outlet is supplying power. If a power strip is used, it is turned on, then the circuit breaker is set. The voltage selection switch on the system power supply reflects the proper voltage.

  • Page 80: Cd Drive Problems

    CD drive problems An audio CD produces no sound Probable Cause Solution The CD is loaded Make sure the label is facing upward, then try incorrectly. again. The speakers are not Check the speaker cables. Make sure they are connected. connected properly and securely.
  • Page 81 Probable Cause Solution The CD is scratched or Try cleaning the CD with a lint-free cloth. dirty. Check the CD for scratches. The CD drive needs to From the Control Panel window (Start | be added as new Settings | Control Panel), double-click Add hardware.

  • Page 82: Hard Drive Problems

    Hard drive problems The SCSI drive is not recognized by the system Probable Cause Solution The SCSI bus is not Make sure the last device on the SCSI chain properly terminated. is properly terminated. The drive is configured Change the device’s SCSI address to one that with a conflicting SCSI is not currently being used by the system.

  • Page 83: Memory/Processor Problems

    Memory/processor problems Memory errors were detected during system start up Probable Cause Solution Memory was added or Enter the BIOS Setup utility and save the new removed, and the new memory configuration. configuration was not saved in BIOS Setup utility. The memory was Check the memory for proper seating and installed incorrectly.

  • Page 84: Modem Problems

    Modem problems The modem is not recognized by the system Probable Cause Solution The modem has not Add the modem as new hardware. been added as new hardware. The modem is not Make sure the line connected to the modem is connected to a live live and plugged into the appropriate port on phone jack.

  • Page 85: Peripheral/Adapter Problems

    Peripheral/adapter problems A SCSI device is not recognized by the system Probable Cause Solution The device needs to be From the Control Panel window (Start | added as new hardware. Settings | Control Panel), double-click Add New Hardware. Follow the directions for adding the device.
  • Page 86 The diskette drive will not read, write, or format Probable Cause Solution The diskette is not IBM Make sure the diskette you are trying to format formatted. is IBM compatible. If it is, try reformatting it. The diskette is Run ScanDisk on the diskette. If errors are corrupted.

  • Page 87: Printer Problems

    Printer problems The printer will not turn on Probable Cause Solution The printer is not Check the power cable. Make sure it is plugged plugged in. into a live power source. The printer is not turned Make sure the printer’s power switch is depressed or set to the On position.

  • Page 88: System Problems

    System problems The system will not start up Probable Cause Solution The system is not Check the power cable(s), then verify connected to an AC connection to an AC power source. outlet. The Voltage selection Make sure the voltage selection switch is set switch is not set to the correct power source.
  • Page 89 The mouse does not work Probable Cause Solution The mouse is not Check the cable. Make sure it is plugged in plugged in or connected correctly. properly. The mouse driver did not Load the appropriate mouse driver manually or load when the system contact technical support.

  • Page 90: Video Problems

    Video problems The system is running but there is no display Probable Cause Solution The monitor is not turned Make sure the monitor is plugged in and turned on. If power is applied to the monitor, the green power LED should illuminate. The monitor’s data cable Make sure the monitor’s data cable is is not connected.
  • Page 91 The color monitor displays everything in black and white Probable Cause Solution The system was turned Make sure the monitor is turned on, then on before the monitor. restart the system. The display type is set From the Control Panel window (Start | incorrectly.
  • Page 92 Probable Cause Solution The monitor is too close Move the monitor away from sources of to a source of electrical electrical interference, such as televisions, interference. unshielded speakers, microwave ovens, fluorescent lights, and metal beams or shelves. The monitor needs to be Turn off the computer and monitor and leave degaussed.

  • Page 93: Error Messages

    Error messages This section lists common error messages that may be displayed on your monitor. These messages often indicate procedural errors such as an incorrect keystroke or a write-protected diskette. Some messages, however, may indicate a problem that requires you to consult the troubleshooting section of this manual.
  • Page 94 Error Message Solutions Diskette drive reset failed. Enter the BIOS Setup utility, then verify the diskette drive parameters. Check the diskette drive cables. Make sure Pin 1 on the cable aligns with Pin 1 on the connector. Diskette read failed - press Make sure the boot disk contains the F1 to retry boot.
  • Page 95 Error Message Solutions Invalid password. Enter your password again, making sure to enter it correctly. If you do not know the password, you may need to reinstall the software you are trying to access. Startup passwords are stored in BIOS. If this password has been set and is unknown, you may be able to reset the password through system board jumper settings.
  • Page 96 Error Message Solutions Not enough memory. Close all programs that are not currently in use. Print queue is full. Wait until the current print job has completed before sending another print job. If you receive this error often, you need to add memory to the printer.
  • Page 97 Troubleshooting...

  • Page 98: Safety, Regulatory, And Notices

    Notices Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.
  • Page 99 The system was dropped or the cabinet is damaged. The system performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Important Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities.

  • Page 100: Regulatory Compliance Statements

    These accessories are required to be used in order to ensure compliance with FCC rules. Caution Changes or modifications not expressly approved by Gateway could void the FCC Compliance and negate your authority to operate the product. Regulatory compliance statements...
  • Page 101 FCC part 68 (applicable to products fitted with USA modems) Your modem complies with Part 68 of the Federal Communications Commission (FCC) rules. On the computer or modem card is a label that contains the FCC registration number and Ringer Equivalence Number (REN) for this device.

  • Page 102: Canadian Users

    Canadian users ICES-003 This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of Industry Canada. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté...

  • Page 103: European Users

    PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN termination point. In the event of problems, you should contact Gateway customer support. Safety, Regulatory, and Notices...

  • Page 104: Japanese Users

    Japanese users VCCI statement This equipment is in the Class B category (Information Technology Equipment to be used in a residential area or an adjacent area thereto) and conforms to the standards set by the Voluntary Control Council for Interference by Information Technology Equipment aimed at preventing radio interference in such residential areas.

  • Page 105: Australia And New Zealand Users

    Australia and New Zealand users EMI statement This device has been tested and found to comply with the limits for a Class B digital device, pursuant to the Australian/New Zealand standard AS/NZS 3548 set out by the Australian Communications Authority and Radio Spectrum Management Agency. New Zealand telecommunication statement (for products fitted with Telepermit approved modems) The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has...

  • Page 106: Laser Safety Statement

    Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard.
  • Page 107 TV/cable TV tuner cards) External television antenna grounding If an outside antenna or cable system is to be connected to your Gateway PC, make sure that the antenna or cable system is electrically grounded to provide some protection against voltage surges and built up static charges.
  • Page 108 Antenna and satellite grounding Reference Grounding component Electric service equipment Power service grounding electrode system (NEC Art 250, Part H) Ground clamps Grounding conductors (NEC Section 810-21) Antenna discharge unit (NEC Section 810-20) Ground clamp Antenna lead-in wire Television antenna connectors protection (for systems fitted with TV/cable TV tuner cards)
  • Page 109 Due to continuing system improvements, Gateway is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.

  • Page 110: Specifications

    Specifications The following specifications are for the standard configuration; your system may contain optional equipment. All specifications are subject to change. Case size (without the optional Width: 15" Depth: 17.5" Height: 4.7" minitower base) ® Processors Intel Pentium III™ processors operating at 533, 600, 733, 800, 866, 933 MHz and faster Cache...
  • Page 111 I/O ports One parallel port, two serial ports, two USB ports, one PS/2 keyboard port, one PS/2 mouse port, one video port, one audio microphone-in jack, one audio line-in jack, one audio line-out jack, one RJ-45 network jack Expansion slots Three PCI slots on riser card Drive Bays One 5.25-inch drive bay (occupied by...
  • Page 112 Index Numerics CD drive illustration 3.5-inch device, installing additional installing problems replacing accessories, safety precautions chassis cover adapter cards, troubleshooting removing adding drives replacing adding expansion cards Check Disk additional information, getting checking hard drive space Advanced menu, Setup utility checking system health with LANDesk audio jacks cleaning...
  • Page 113 emptying the recycle bin IDE drive, cabling error messages installing Exit menu, Setup utility 3.5-inch diskette drive expansion card 5.25-inch drive adding additional 3.5-inch device troubleshooting additional hard drive CD drive hard drive FAQ (frequently asked questions), LANDesk Client Manager accessing memory FCC notice...

  • Page 114: Index

    memory protecting system configuration against power source problems installing against viruses maximum troubleshooting minitower, converting to rear panel modem, troubleshooting recording the system configuration monitor recovering the system adjusting recovery mode, BIOS cleaning recycle bin, emptying mouse regulatory compliance cleaning American users troubleshooting Australian users...
  • Page 115 Riser card system board back view components front view DIMM banks illustration installing safety reinstalling general precautions removing ScanDisk setting jumpers SCSI device, troubleshooting system configuration, recording Security menu, Setup utility system reset serial port Windows 98 setting up Windows NT operating system system restoration CD safety precautions...
  • Page 116 updating the BIOS UPS (uninterruptible power supply) USB port utilities, hard drive maintenance vertical desktop feature video port video, troubleshooting virus protection viruses, protecting against voltage selector wakeup circuitry Windows 98 setup shut-down Windows NT setup shut-down Index...
  • Page 117 Index...
  • Page 118 MAN US E4400 SYS GDE /MVCASR1 1/00 8505593...

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