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Gateway E-4650 System Manual

Gateway personal computer user manual
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Summary of Contents for Gateway E-4650

  • Page 1 Gateway E-4650 ® System Manual...

  • Page 3: Table Of Contents

    Gateway Mid-Tower front ........
  • Page 4 Surge suppressors ..........51 Line conditioners .
  • Page 5 Video problems ........... . 90 Error messages .

  • Page 7: Preface

    Preface Conventions used in this manual Throughout this manual, you will see the following conventions: Convention Description Keyboard key names are printed in small capitals. NTER A plus sign means to press the keys at the same time. Setup Commands to be entered, options to select, and messages that appear on your monitor are printed in bold.

  • Page 8: Getting Additional Information

    Getting additional information Log on to the technical support area of www.gatewayatwork.com to find information about your computer or other Gateway products. Some types of information you can access are: Hardware driver and program updates Technical tips Service agreement information...

  • Page 9: Checking Out Your Gateway Computer

    Checking Out Your Gateway Computer This chapter provides basic information about your Gateway computer. Read this chapter to find out: Where components and connectors are located What accessories are available These illustrations show typical computer systems. Your computer system may...

  • Page 10: Gateway Mid-Tower Front

    Gateway Mid-Tower front CD/DVD drive CD/DVD eject button Diskette drive Diskette eject button Power button USB 2.0 ports Checking Out Your Gateway Computer...
  • Page 11 USB Iomega™ Zip™ drive, scanner, or camera) into these ports. Legacy support for USB keyboards and mice require that they be plugged into a USB 1.1 port. Plug USB keyboards or mice into the USB 1.1 ports located on the back of the computer. Gateway Mid-Tower front...

  • Page 12: Gateway Mid-Tower Back

    Network jack USB 2.0 ports Analog monitor port Digital monitor port TV out port Joystick/MIDI port Modem jack Line out 2 jack Line out 1 jack Microphone jack Line in jack Checking Out Your Gateway Computer Shipping screw Cover release levers...
  • Page 13 USB 1.1 port. Plug USB keyboards or mice into the USB 1.1 ports located on the back of the computer. Plug an external analog monitor into this port. Plug an external digital monitor into this port. Plug a television into this port. Gateway Mid-Tower back...
  • Page 14 Microphone jack Line in jack Shipping screw Cover release levers Checking Out Your Gateway Computer Description Plug a joystick or MIDI device into this port. Plug a modem cable into this jack. Rear Out. Plug powered speakers or an external amplifier into this jack.

  • Page 15: Heceta Iv Hardware Management

    Heceta IV hardware management Heceta IV is an integrated data acquisition system that lets you monitor the status of your system hardware. Monitored information includes internal temperature, fan speed, voltage, and chassis intrusion (to alert you in the event of case cover removal). The features of the hardware management ®...
  • Page 16 Checking Out Your Gateway Computer...

  • Page 17: System Setup

    Plug the computer into a wall outlet or power strip that is easily accessible. Important Keep the computer boxes and packing material in case you need to send the computer to Gateway for repairs. If you return your computer in different packaging, your warranty may be voided. Setting up your computer...

  • Page 18: Starting Your Computer

    Make sure that the voltage selector switch on the back of the computer is set to the correct voltage for your area. This switch is set at the factory to the correct voltage (see “Gateway Mid-Tower back” on page 4 for the voltage selector switch location).

  • Page 19: Understanding The Power-On Self-Test

    The computer displays error messages if POST finds any problems. Write down any error messages that you see. If you continue to have problems, these error messages may help Gateway Technical Support diagnose the cause. Setting up the operating system The first time you start your computer, the operating system takes a few minutes to set up.

  • Page 20: Turning Off Your Computer

    Continue following the instructions and selecting options in the start-up wizard dialog boxes, clicking the wizard tells you to restart the computer. If you need to return to the previous dialog box to change any of your entries, click Back Restart your computer.

  • Page 21: Restarting Your Computer

    Restarting your computer If your computer does not respond to keyboard or mouse input, you may have to close programs that are not responding. If closing unresponsive programs does not restore your computer to normal operation, you may have to restart the computer.
  • Page 22 System Setup...

  • Page 23: Working With The Gateway Mid-Tower Case

    Working with the Gateway Mid-Tower case Preventing static electricity discharge The components inside your computer are extremely sensitive to static electricity, also known as electrostatic discharge (ESD). Caution ESD can permanently damage electrostatic discharge sensitive components in the computer. Prevent ESD damage by following ESD guidelines every time you open the computer case.
  • Page 24 Always hold expansion cards by their edges or their metal mounting brackets. Avoid touching the edge connectors and components on the cards. Never slide expansion cards or components over any surface. Working with the Gateway Mid-Tower case...

  • Page 25: Opening And Closing

    Opening and closing The Gateway Mid-Tower case provides toolless access to internal components. Warning To open the Gateway Mid-Tower case: Turn off the computer. Following all static electricity discharge precautions, disconnect the power cord and all other cables. Drain any residual power from the computer by pressing the power button.
  • Page 26 Swing the side panel away from the case. Working with the Gateway Mid-Tower case...
  • Page 27 To close the Gateway Mid-Tower case: For more stability, place the computer on its side. Make sure all of the internal cables are arranged inside the case so they will not be pinched when you close the case. Opening and closing...
  • Page 28 Align the door tabs into the case notches. Swing the side panel toward the case until the release levers lock. Return the computer to its upright position. Reconnect the cables and power cord. Working with the Gateway Mid-Tower case...

  • Page 29: Adding Or Replacing Drives

    Adding or replacing drives Preparing to add or replace a drive One 3.5-inch diskette drive, one 3.5-inch hard drive, and one CD drive are included with your computer. You can add one additional half-height 3.5-inch tape storage or disk storage device. As you prepare to install drives, keep the following in mind: To remove and install drives, use an antistatic wrist strap.

  • Page 30: Drive Cabling Information

    3.5-inch drives such as diskette drives, and hard drives. To add or replace a CD/DVD or diskette drive: Open the case by following the procedure “To open the Gateway Mid-Tower case:” on page 17. Return the case to its upright position.
  • Page 31 If you are adding a new drive, press in on the two bezel release tabs, then swing open the front bezel. Adding or replacing drives...
  • Page 32 If you are adding a new drive, remove the drive bay bezel cover for the bay into which you are installing the new drive. Working with the Gateway Mid-Tower case 3.5-inch drive bay 5.25-inch drive bay bezel cover tab bezel cover tab...
  • Page 33 If you are adding a new drive, remove the EMI shield for the bay into which you are installing the new drive. If you are replacing a drive, disconnect the drive cables, noting their locations and orientation. (You will reconnect the cables after you install the new drive.) EMI shields Adding or replacing drives...
  • Page 34 If you are replacing a drive, remove the old drive by sliding it forward and out of the drive bay. Working with the Gateway Mid-Tower case...
  • Page 35 Connect the drive cables according to the instructions in the drive manual. Close the case by following the procedure “To close the Gateway Mid-Tower case:” on page 19. Adding or replacing drives...
  • Page 36 To replace a hard drive: Open the case by following the procedure “To open the Gateway Mid-Tower case:” on page 17. Return the case to its upright position. Disconnect the drive cables, noting their locations and orientation. (You will reconnect the cables after you install the new drive.) See the drive manual for further instructions.
  • Page 37 Slide the new drive in and lock it into place by sliding the release lever toward the inside of the case. Connect the drive cables according to the instructions in the drive manual. Close the case by following the procedure “To close the Gateway Mid-Tower case:” on page 19. Adding or replacing drives...

  • Page 38: Replacing Expansion Cards

    Use the following procedures to replace, add, or reseat an expansion card. To replace, add, or reseat an expansion card: Open the case by following the procedure “To open the Gateway Mid-Tower case:” on page 17. For more stability, place the computer on its side.
  • Page 39 While holding the expansion card retention cover open, remove the expansion card. You can slightly seesaw the card end-to-end to loosen the card, but do not bend the card sideways. Caution Do not touch the contacts on the bottom part of the expansion card.
  • Page 40 Reconnect any cables to the card. Close the case by following the procedure “To close the Gateway Mid-Tower case:” on page 19. Refer to the guide that came with the card for any special software installation instructions.

  • Page 41: Replacing The Power Supply

    Replacing the power supply To replace a Gateway Mid-Tower case power supply: Open the case by following the procedure “To open the Gateway Mid-Tower case:” on page 17. Return the computer to its upright position. Disconnect the power supply cables from all components, noting their locations and orientation.
  • Page 42 Step 4, then lock the new power supply into place by flipping the power supply retention clip in. Reconnect the power supply cables. Close the case by following the procedure “To close the Gateway Mid-Tower case:” on page 19. Working with the Gateway Mid-Tower case...

  • Page 43: Replacing The System Board

    Replacing the system board To replace the system board: Open the case by following the procedure “To open the Gateway Mid-Tower case:” on page 17. Remove all of the expansion cards by following the procedure “To replace, add, or reseat an expansion card:” on page 30.
  • Page 44 Install the expansion cards by following the procedure in “To replace, add, or reseat an expansion card:” on page 30. Close the case by following the procedure “To close the Gateway Mid-Tower case:” on page 19. Working with the Gateway Mid-Tower case The new system board must have special standoffs (pem studs) mounted on the bottom of the board.

  • Page 45: Installing Memory

    Installing memory When you upgrade your computer memory, make sure that you install the correct type of memory module for your computer. For more information about your computer’s memory type, see “Specifications” on page 104. Installing or replacing RIMM memory You need to use a combination of Rambus Interface Memory Modules (RIMMs) and Continuity-RIMMs (C-RIMMs).
  • Page 46 17. Make sure that you remove all external cables and the power cord. Find the memory module banks, sometimes called expansion slots, on your system board. Working with the Gateway Mid-Tower case Number of RDRAMs ECC Support (blank = no ECC support Module Memory Capacity...
  • Page 47 If you are removing a RIMM module from the memory module bank, gently pull the plastic tabs away from the sides of the memory module and remove it. - OR - If you are removing a C-RIMM module from the memory module bank, gently pull the plastic tabs away from the sides of the module and remove Installing memory...
  • Page 48 RIMM modules Make sure that you align the notches on the RIMM and C-RIMM with the notches on the memory module bank and press firmly into the bank. Working with the Gateway Mid-Tower case RIMM BANK 0 RIMM BANK 1...
  • Page 49 When the module is secure, you will hear a click as both tabs lock. Close the case by following the procedure “To close the Gateway Mid-Tower case:” on page 19. Turn on the computer. Windows starts and the Windows desktop appears.

  • Page 50: Replacing The Battery

    Remove the cover. (See “Opening and closing” on page 17 and “Preventing static electricity discharge” on page 15.) Working with the Gateway Mid-Tower case There is a danger of explosion if the battery is incorrectly replaced. Replace the battery only with the same or equivalent type recommended by the manufacturer.
  • Page 51 (it should snap into place). Close the case by following the procedure “To close the Gateway Mid-Tower case:” on page 19. Open the BIOS Setup utility, then select menu.
  • Page 52 Working with the Gateway Mid-Tower case...

  • Page 53: Using The Bios Setup Utility

    Using the BIOS Setup Utility About the BIOS Setup utility The computer’s BIOS has a built-in setup utility that lets you configure several basic computer characteristics. The settings are stored in battery-backed RAM and are retained even when the power is off. Important The computer starts very quickly.
  • Page 54 Start the BIOS Setup utility by restarting the computer, then pressing F1 when the Gateway logo screen appears during startup. The Main BIOS Setup utility screen opens. It may not look exactly like the screen shown below. Maintenance Main AMI BIOS Version :...
  • Page 55 The main screen has the following menu selections at the top of the screen: lets you clear Setup passwords and enable extended Maintenance configuration mode. The maintenance menu is only displayed when the BIOS configuration jumper is set to configure (see “Setting the BIOS configuration jumper”...

  • Page 56: Updating The Bios

    Updating the BIOS If you need a new version of the BIOS, you can download the BIOS update from technical support area on the Gateway Web site (www.gatewayatwork.com) and install the new version from a diskette. To update the BIOS you need to perform the following tasks in sequence:...

  • Page 57: Setting The Bios Configuration Jumper

    Setting the BIOS configuration jumper The system board has a configuration jumper related to the BIOS. Place a jumper on specific pins to reset the CMOS settings to the BIOS defaults or to erase a misplaced or forgotten password. For more information on the location and use of the configuration jumper, see “BIOS configuration jumper settings”...
  • Page 58 Using the BIOS Setup Utility...

  • Page 59: Managing Your Computer

    Managing Your Computer Protecting against power source problems Surge suppressors, line conditioners, and uninterruptible power supplies can help protect your computer against power source problems. Surge suppressors During a power surge, the voltage level of electricity coming into your computer can increase to far above normal levels and cause data loss or system damage.

  • Page 60: Line Conditioners

    When purchasing a surge suppressor: Make sure the surge suppressor meets the appropriate product safety certification for your location, such as Underwriters Laboratories (UL). Check the maximum amount of voltage the suppressor allows to pass through the line. The lower the voltage that the suppressor allows to pass through, the better the protection for your computer.

  • Page 61: Power Management

    Power management Computer equipment can account for a significant portion of energy use in the home and office environment. You may not want to shut down your computer each time you leave it, especially if you plan to be away for only a short time.

  • Page 62: Using Standby Mode

    Using Standby mode Always save your work before using the Standby mode. Once in Standby mode, your computer reduces or turns off the power to most devices except memory. However, the information in the memory is not saved to the hard drive.

  • Page 63: Changing Power Settings

    Changing power settings You can change power management settings, such as the power button function and power-saving timers, by changing power settings in Windows. You can also adjust power schemes and adjust advanced power settings. Power schemes (groups of power settings) let you change power saving options such as when the monitor or hard drive is automatically turned off.
  • Page 64 Click/Double-click the Power Options Properties dialog box opens. Select a power scheme from the - OR - Set the timers for then save your custom power scheme by clicking name for the scheme. Save the changes by clicking Managing Your Computer Power Options Power Management Power Scheme...

  • Page 65: Changing Advanced Power Settings

    Changing advanced power settings To change advanced power management settings: In Windows XP, click and Maintenance - OR - In Windows Me, Windows 2000, or Windows 98, click , then Settings not see the Power Options Panel options Click/Double-click the Power Options Properties dialog box opens.

  • Page 66: Activating Hibernate Mode

    Activating Hibernate mode To activate Hibernate mode: In Windows XP, click and Maintenance - OR - In Windows Me, Windows 2000, or Windows 98, click , then Settings not see the Power Options Panel options Click/Double-click the Power Options Properties dialog box opens. Click the Hibernate Select the...

  • Page 67: Installing An Uninterruptible Power Supply In Windows Xp

    To place your computer into hibernation: To use hibernation as a power savings mode, open the Power Options dialog box, click the one of the power settings, then save the changes by clicking To manually place your computer into hibernation: In Windows XP, click the Shift key down while clicking - OR -...
  • Page 68 Click the Click . The UPS Selection dialog box opens. Select Select the manufacturer and model of the UPS device. Click the serial port where the UPS device is attached. Click Finish Click Managing Your Computer tab.

  • Page 69: Protecting Your Computer From Viruses

    Protecting your computer from viruses A virus is a program that attaches itself to a file on a computer, then spreads from one computer to another. Viruses can damage data or cause your computer to malfunction. Some viruses go undetected for a period of time, because they are activated on a certain date.
  • Page 70 To remove a virus: Find and remove the virus immediately using Norton AntiVirus. Turn off your computer and leave it off for at least 30 seconds. Turn on the computer and rescan for the virus. To update Norton AntiVirus: Click , then select Start Norton AntiVirus...

  • Page 71: Managing Hard Drive Space

    Managing hard drive space Windows provides several utilities you can use to manage your hard drive. Checking hard drive space Help and Support To check hard drive space: In Windows XP, click - OR - In Windows Me, Windows 2000, or Windows 98, double-click the icon.

  • Page 72: Using Disk Cleanup

    Using Disk Cleanup Delete unneeded files, such as temporary Windows files, to free hard drive space. Help and Support To use the Windows Disk Cleanup program: In Windows XP, click window opens. - OR - In Windows Me, Windows 2000, or Windows 98, double-click the icon.

  • Page 73: Checking The Hard Drive For Errors

    Select the check box beside each file type you want to delete. For more information about file types you can delete, read the descriptions in the Disk Cleanup dialog box. Click , then click Checking the hard drive for errors The Error-checking program in Windows XP and Windows 2000 or ScanDisk program in Windows Me and Windows 98 examines the hard drive for physical flaws and file and folder problems.
  • Page 74 Click the Tools Click Check Now Select the options to use, then click checks the drive for errors. This process may take several minutes. Correct any problems that are found by following the on-screen instructions. After Windows has finished checking the drive for errors, it provides a summary of the problems that it found.

  • Page 75: Defragmenting The Hard Drive

    Defragmenting the hard drive When working with files, sometimes Windows divides the file information into pieces and stores them in different places on the hard drive. This is called fragmentation, and it is normal. In order for the computer to use a file, Windows must search for the pieces of the file and put them back together.
  • Page 76 Click the Tools Click Defragment Now If Disk Defragmenter does not start automatically, click Defragment Disk Defragmenter shows its progress on the screen. When finished, Disk Defragmenter asks if you want to quit the program. Click Close Managing Your Computer tab.

  • Page 77: Backing Up Files

    Zip drive, to do a complete hard drive backup. If you do not have a high-capacity backup device and you want to purchase one, you can contact Gateway’s Add-on Sales department or visit our Web site at www.gateway.com. Help and...

  • Page 78: Using The Scheduled Task Wizard

    Using the Scheduled Task Wizard The Scheduled Task Wizard lets you schedule maintenance tasks such as running Disk Defragmenter and Error-checking or ScanDisk. Help and Support To start the Scheduled Task Wizard: Click , then select Start Scheduled Tasks Double-click Add Scheduled Task Click , then select the Scheduled Task Wizard option you want to...

  • Page 79: Cleaning Your Computer

    Cleaning your computer Keeping your computer clean and the vents free from dust helps keep your system performing at its best. You may want to gather these items and put together a computer cleaning kit: A soft cloth Window cleaner (not for use on LCD panels) An aerosol can of air that has a narrow, straw-like extension Isopropyl alcohol Cotton swabs...

  • Page 80: Cleaning The Keyboard

    Cleaning the keyboard You should clean the keyboard occasionally by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys. If you spill liquid on the keyboard, turn off the computer and turn the unit upside down.
  • Page 81 To clean your mouse: Turn the mouse upside down. Rotate the retaining ring on the bottom of the mouse counter-clockwise. Remove the retaining ring and mouse ball. Remove any dust, lint, or dirt from the mouse ball with a soft cloth. Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol.

  • Page 82: Checking System Health With Landesk

    Checking system health with LANDesk ® LANDesk Client Manager is a desktop management interface (DMI) that lets you monitor the health of your system components. Through LANDesk, you can view software and hardware properties. You can also set LANDesk to notify you when system resources reach certain levels.

  • Page 83: System Recovery

    System recovery Take advanced precautions that will allow you to restart your system and recover damaged files in the event that your hard drive is damaged, or your BIOS or system files get corrupted. Creating a startup diskette If your computer hard drive is damaged, you may not be able to start the computer from the hard drive.
  • Page 84 Managing Your Computer...

  • Page 85: Troubleshooting

    Troubleshooting Introduction If your computer does not operate correctly, re-read the instructions for the procedures you have performed. If an error occurs within a program, consult the documentation supplied with the program. This section identifies solutions to some possible problems. Troubleshooting checklist Before turning on the computer, make sure that: The power cord is connected to the AC power-in connector and an AC...

  • Page 86: Troubleshooting Guidelines

    If you are qualified to maintain the computer yourself, make sure you are properly grounded before opening the computer case. For more information on preventing electrostatic damage to the computer, see “Preventing static electricity discharge” on page 15 if you have a Gateway Mid-Tower case. Battery installation problems...
  • Page 87 Turn off the computer, remove the cover, and make sure that all cables inside the case are attached securely. Also, make sure that the colored cable edges are aligned correctly and that the connectors do not miss any pins. Disconnect and reconnect the cables. Close the case as described on page 17, then turn on the computer.

  • Page 88: Cd Drive Problems

    CD drive problems An audio CD produces no sound. Probable cause The CD is loaded incorrectly The speakers are not connected The speaker volume is turned down The speakers may be muted through the Multimedia volume control The speakers may be faulty The sound card may not be installed correctly The CD drive audio cable...
  • Page 89 An audio CD will not play. Probable cause The CD is loaded incorrectly The CD is scratched or dirty The computer does not recognize the CD drive. Probable cause The CD is not intended for PC The CD drive needs to be added as new hardware The secondary IDE device may be disabled...

  • Page 90: Computer Problems

    Computer problems The computer will not start up. Probable cause The computer is not connected to an AC outlet The voltage selection switch is not set correctly The computer is non-responsive. Probable cause An error occurred while running a program or your computer may be out of memory The heatsink is not properly...
  • Page 91 The mouse driver did not load when the computer started The mouse is defective Solution Make sure the cable is plugged in correctly. Load the appropriate mouse driver manually or contact Gateway Technical Support. Try a mouse that you know is working. Computer problems...

  • Page 92: Diskette Drive Problems

    Diskette drive problems The computer does not recognize the diskette drive. Probable cause The diskette drive may be configured incorrectly The drive cables are not connected properly The diskette drive will not read, write, or format. Probable cause The diskette is not IBM-formatted The diskette is corrupted The diskette is...

  • Page 93: Hard Drive Problems

    Hard drive problems The computer does not recognize the IDE drive. Probable cause The primary IDE device may be configured incorrectly The drive may not be configured properly The drive cables are not connected properly The drive controller is not seated properly Solution Restart your computer, then press F...

  • Page 94: Memory Problems

    Memory problems The computer detected memory errors during start up. Probable cause Memory was added or removed, and the new configuration was not saved in BIOS Setup utility The memory was installed incorrectly A memory chip is faulty Troubleshooting Solution Open the BIOS Setup utility and save the new memory configuration.

  • Page 95: Modem Problems

    Modem problems The computer does not recognize the modem. Probable cause The modem has not been added as new hardware The modem is not connected to a live phone jack The phone jack is in use Solution Add the modem as new hardware. Make sure the line connected to the modem is working and plugged into the appropriate port on the modem (line port).

  • Page 96: Peripheral/Adapter Problems

    Peripheral/adapter problems The computer does not recognize an adapter card. Probable cause The interrupt or I/O address is set incorrectly The card was not configured through the software The card was not installed correctly Troubleshooting Solution Check the address configuration of the adapter card and make sure that it does not conflict with another card in the computer.

  • Page 97: Printer Problems

    Printer problems The printer will not turn on. Probable cause The printer is not plugged in The printer is not turned on The printer is defective The printer is turned on but will not print. Probable cause The printer is not connected to the computer The printer is not designated as the default printer...

  • Page 98: Video Problems

    Video problems The computer is running but the screen is blank. Probable cause The monitor is not turned on The monitor’s data cable is not connected The connector or cable is damaged The monitor brightness and contrast controls are turned down System board memory is not seated properly - indicated by...
  • Page 99 The color monitor displays everything in black and white. Probable cause The computer was turned on before the monitor The display type is set incorrectly The displayed characters are garbled. Probable cause The video cable is damaged The display setup is incorrect The video is distorted.

  • Page 100: Error Messages

    Error messages This section lists common error messages that you may see. These messages often indicate procedural errors such as an incorrect keystroke or a write-protected diskette. Some messages, however, may indicate a problem that requires you to consult the troubleshooting section of this manual. Error message GA20 Error Pri Master HDD Error...
  • Page 101 Error message FDC Failure HDC Failure Memory Size Decreased Memory Size Increased Memory Size Changed No Boot Device Available Off Board Parity Error On Board Parity Error Parity Error No Keyboard Found No Mouse Found S.M.A.R.T. Indicates An Imminent Hard Drive Failure No CD-ROM / DVD Drive Found No Hard Drive Found...

  • Page 102: Beep Codes

    Beep codes Whenever a recoverable error occurs during POST, the BIOS displays an error message describing the problem. The BIOS also issues a beep code (one long tone followed by two short tones) during POST if the video configuration fails (a faulty video card or no card installed) or if an external ROM module does not properly checksum to zero.
  • Page 103 If POST completes normally, the BIOS issues one short beep before passing control to the operating system. Short Beeps Description Refresh failure Parity cannot be reset First 64 KB memory failure Timer not operational Not used 8042 GateA20 cannot be toggled Exception interrupt error Display memory R/W error Not used...
  • Page 104 Troubleshooting...

  • Page 105: A Reference Data

    Reference Data Intel 850 ATX System Board Technical Reference Features This FC-PGA2 system board uses the Intel supports: ® Direct RAMBUS ® ® Intel Pentium 4 processors Ultra ATA 33/66/100 drives 100 MHz Front Side Bus (FSB) (400 MHz Data Bus) 4x AGP ACPI 1.0b power management Integrated Intel 802.3 10/100 Mbit/sec LAN...

  • Page 106: System Board Layout

    System board layout The following illustration shows the system board divided into two sections: Reference Data...
  • Page 107 Section 1 Intel 850 ATX System Board Technical Reference...
  • Page 108 USB front panel header (2.0) Front panel header BIOS configuration jumper Battery PCI expansion slots AGP expansion slot CNR expansion slot (not supported) Reference Data...
  • Page 109 Section 2 Intel 850 ATX System Board Technical Reference...
  • Page 110 Primary IDE cable connector Secondary IDE cable connector Auxiliary power connector Memory expansion slots Processor socket Auxiliary power connector Intruder header Diskette drive cable connector Main power connector Auxiliary fan connector Processor fan connector Personal System/2 PS/2 keyboard port USB ports (1.1) Serial (COM) connector Parallel (LPT) printer connector Network jack...

  • Page 111: Bios Configuration Jumper Settings

    BIOS configuration jumper settings The BIOS configuration jumper lets you clear passwords or recover your BIOS if it becomes corrupted. For information about the location of this jumper, see “Section 1” on page 99. Setting Normal Configure Recover Jumper placement When used For normal operation CONFIG...

  • Page 112: Specifications

    Specifications The following specifications are for the standard configuration. Your system may contain optional equipment. All specifications are subject to change without notice or obligation. Supported processors Chipset Memory BIOS Hard drive interface Diskette drive interface Universal Serial Bus (USB) Mouse Keyboard Input/Output connectors...
  • Page 113 Humidity: 20% to 80% Altitude: -60.96 m to 3048 m CPU clearance: >10.16 mm after installation, top and sides Many products for Gateway and its subsidiaries are custom engineered by our suppliers to Gateway specifications and may vary from similarly marketed products.
  • Page 114 Reference Data...

  • Page 115: B Safety, Regulatory, And Legal Information

    Legal Information Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.
  • Page 116 The system does not operate properly when the operating instructions are followed. The system was dropped or the cabinet is damaged. The system performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Important Caution Safety, Regulatory, and Legal Information Do not use Gateway products in areas classified as hazardous locations.

  • Page 117: Regulatory Compliance Statements

    Caution Telecommunications per FCC part 68 Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. Regulatory compliance statements...
  • Page 118 (applicable to products fitted with USA modems) Your modem complies with Part 68 of the Federal Communications Commission (FCC) rules. On the computer or modem card is a label that contains the FCC registration number and Ringer Equivalence Number (REN) for this device. If requested, this information must be provided to the telephone company.
  • Page 119 Canada Industry Canada (IC) Unintentional emitter per ICES-003 This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of Industry Canada. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté...
  • Page 120 However, due to differences between the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN termination point. In the event of problems, you should contact Gateway Technical Support.
  • Page 121 Japan VCCI statement This equipment is in the Class B category (Information Technology Equipment to be used in a residential area or an adjacent area thereto) and conforms to the standards set by the Voluntary Control Council for Interference by Information Technology Equipment aimed at preventing radio interference in such residential areas.

  • Page 122: Australia And New Zealand

    Australia and New Zealand EMI statement This device has been tested and found to comply with the limits for a Class B digital device, pursuant to the Australian/New Zealand standard AS/NZS 3548 set out by the Australian Communications Authority and the Radio Spectrum Management Agency. New Zealand telecommunication statement (for products fitted with Telepermit-approved modems) The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has...

  • Page 123: Laser Safety Statement

    Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard.
  • Page 124 TV/cable TV tuner cards) External television antenna grounding If an outside antenna or cable system is to be connected to your Gateway PC, make sure that the antenna or cable system is electrically grounded to provide some protection against voltage surges and static charges.
  • Page 125 Warning Antenna and satellite grounding Reference Grounding component Electric service equipment Power service grounding electrode system (NEC Art 250, Part H) Ground clamps Grounding conductors (NEC Section 810-21) Antenna discharge unit (NEC Section 810-20) Ground clamp Antenna lead-in wire Television antenna connectors protection (for systems fitted with TV/cable TV tuner cards) When installing or realigning an outside antenna system, extreme care should be taken to keep from touching such power lines or circuits.

  • Page 126: Macrovision Statement

    For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.

  • Page 127: Index

    Index Numerics 3.5-inch device cabling information installing preparing to install removing replacing AC power connector accessories safety precautions adapter card installing removing replacing troubleshooting add-in card installing removing replacing troubleshooting additional information adjusting the monitor advanced menu BIOS Setup utility air circulation providing space back features...
  • Page 128 line out MIDI modem monitor (VGA) network parallel power PS/2 keyboard PS/2 mouse serial speaker out cover removing replacing cover release lever creating startup diskettes deleting files and folders Disk Cleanup Disk Defragmenter diskette drive cabling information eject button installing preparing to install removing replacing...
  • Page 129 LANDesk Heceta IV Hibernate mode humidity protecting the computer installing 3.5-inch device adapter card add-in card battery bezel case cover CD/DVD drive diskette drive expansion card hard drive LANDesk Client Manager main board memory power supply system board interference avoiding magnetic jacks Ethernet external audio...
  • Page 130 adjusting port troubleshooting mouse cleaning port troubleshooting network jack Norton Antivirus opening the case operating system setting up parallel port peripheral devices troubleshooting ports game joystick MIDI monitor parallel PS/2 keyboard PS/2 mouse serial POST (power-on self-test) power advanced settings BIOS Setup utility menu button changing advanced settings...
  • Page 131 case cover CD/DVD drive diskette drive expansion card front bezel hard drive main board memory power supply system board resetting the computer restoring LANDesk Client Manager system Resume mode RIMM memory safety battery warnings general precautions saving system configuration settings ScanDisk Scheduled Tasks Wizard security menu...
  • Page 132 uninterruptible power supply (UPS) updating the BIOS USB port utility software BIOS Setup utility video troubleshooting virus protecting against removing with Norton AntiVirus voltage selector switch warning battery Windows resetting the computer setup Index...
  • Page 134 MAN US E4650 SYS GDE R0 10/01...

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