Avaya 2030 Manual page 8

Page 8 – Making Calls
Making Calls from the INDeX Directory
INDeX 9.1 2030/50/60
Using the INDeX Directory, your phone can display a selected entry
from an index of either extensions or speed dial names plus their
numbers. There are two methods of selecting entries of names and
numbers from the INDeX Directory:
• By Alpha Group
• By Dial by Name
In addition, the INDeX Directory entries can be sorted either by 1
name or by last name. The particular method used and 1
name search is selected by your System Manager. Consult your
System Manager for which method is available to you and if the
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sorting is by 1 or last name.
To make a call using an Alpha Group search of the INDeX:
1. Press INDeX for an internal call or SPEED DIAL and then
INDeX for an external number.
2. Press the key matching the 1
For example, to display the L Alpha Group, press the JKL key 3
times. The INDeX System displays the 1
from it's Directory entries.
• To move through the names beginning with L, press the -
keys on the right and left of the current name.
• To skip forward 10 names, press SKIP.
• To select another letter, press a letter key.
3. To dial the name/number shown, press CALL, otherwise to exit
the INDeX Directory, press ANSWER RELEASE.
To make a call using Dial by Name search of the INDeX:
1. Press INDeX for an internal call or SPEED DIAL and then
INDeX for an external number.
2. Press the key matching the 1st letter of the Name you want.
For example, to find the name SMITH press the PRS key.
3. The INDeX System begins searching it's Directory on the first
press and will display the 1
example a name beginning with P. You can either:
• Continue dialling the letters of the name, e.g. MNO, then GHI,
etc. until the required name (SMITH) is displayed OR.
• Press CYCLE to move onto the next alpha group of the PRS
key, e.g. a name beginning with R. To move through the
names beginning with R, press the -keys on the right and left
of the current name.
• To select the next letter of the alpha group of the PRS key,
press CYCLE again.
• If NO MATCH is displayed, press PREVIOUS to go back one
step or press ANSWER RELEASE to cancel.
4. To dial the name/number shown, press CALL, otherwise to exit
the INDeX Directory, press ANSWER RELEASE.
st
letter of the name you want.
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name beginning with L
st
name/number immediately, in this
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st
st
or last