Avaya 2030 Manual page 12

Page 12 – Busy or Unanswered
Leave a Message
Camp On and Wait
Intrude
Monitoring a Call
INDeX 9.1 2030/50/60
You can leave your extension number as a message for someone to
call you (see page 15). If their extension has a message lamp, it
lights (supported INDeX phones). If your call is diverted, the
message goes to the extension you first called.
To leave a message:
1. Press MESSAGE. Your call ends unless the extension called
has already reached its limit of stored messages.
If the extension you call is busy, you can 'camp on' and wait. This
flashes the lamp on the busy extension and if it has a suitable
display, shows your name, number and CALL WAITING. While
camped on your phone gives regular pips and you cannot make or
receive other calls.
To Camp On to a busy extension:
1. Press CAMP ON.
2. To replace the handset without cancelling the camp on, press
SPEAKER first.
3. To end the camp on, press ANSWER RELEASE or replace the
handset.
If your phone can intrude, an INTRUDE option appears when
calling a busy extension. Your System Manager controls which
extensions can intrude and be intruded on.
To intrude on a call:
1. Press INTRUDE.
2. There is a short delay during which you and the other parties hear
several short pips.
3. After the intrusion, the system gives regular pips.
Silent monitoring lets you listen to another call without being heard.
Note that there are restrictions on who can use this function (contact
your System Maintainer). If your phone can use silent monitoring, a
LISTEN option appears.
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