Warranty Note - Rheem MPs Series Installation Instructions Manual

The heat pump water heater is covered by a comprehensive warranty. For full
warranty details, refer to the Owner‟s Guide and Installation Instructions
supplied with the storage tank.
The part extracts from the Warranty Condition (5) and warranty exclusions (c),
(d), (e), (f) and 2 of the water heater warranty should be noted before
commencing the installation.
The term "water heater" used in the Warranty, Warranty Conditions and
Warranty Exclusions means the Manufacturer supplied storage tank, heat
pump module and components.
WARRANTY CONDITIONS
5. Where the water heater is installed in a position that does not allow safe, ready access, the
cost of accessing the site safely, including the cost of additional materials handling and / or
safety equipment, shall be the owner's responsibility.
WARRANTY EXCLUSIONS
c) Where the water heater or water heater component has failed directly or indirectly as a result
of: excessive water pressure; excessive temperature and / or thermal input; blocked
overflow / vent drain; corrosive atmosphere; ice formation in the pipe work to or from the
water heater.
d) Where the water heater or water heater component has failed directly or indirectly as a result
of ice formation in the waterways of: a heat pump water heater system where the system has
not been installed in accordance with the water heater installation instructions; a heat pump
water heater with a freeze protection system where the electricity supply has been switched
off or has failed.
e) Where the water heater is located in a position that does not comply with the water heater
installation instructions or relevant statutory requirements, causing the need for major
dismantling or removal of cupboards, doors or walls, or use of special equipment to bring the
water heater to floor or ground level or to a serviceable position.
f) Where the water heater has been connected at any time to a water supply that does not
comply with the water supply guidelines as outlined in the Owner's Guide and Installation
Instructions.
2. SUBJECT TO ANY STATUTORY PROVISIONS TO THE CONTRARY, THIS WARRANTY
EXCLUDES ANY AND ALL CLAIMS FOR DAMAGE TO FURNITURE, CARPETS, WALLS,
FOUNDATIONS OR ANY OTHER CONSEQUENTIAL LOSS EITHER DIRECTLY OR
INDIRECTLY DUE TO LEAKAGE FROM THE WATER HEATER, OR DUE TO LEAKAGE
FROM FITTINGS AND / OR PIPE WORK OF METAL, PLASTIC OR OTHER MATERIALS
CAUSED BY WATER TEMPERATURE, WORKMANSHIP OR OTHER MODES OF
FAILURE.

WARRANTY NOTE

39