Correcting A Paper Jam - Kyocera FS-6020 Operation Manual

Chapter 4 Troubleshooting

Correcting a Paper Jam

The Paper jam message is displayed on the message display
when paper becomes stuck in the paper transport system, the
paper feed timing is incorrect, or paper fails to feed at all. The
jam can be corrected by removing the paper.
The printer goes off-line when the Paper jam message is
displayed.
When a paper jam occurs, a paper jam message and the paper
jam location are indicated on the message display. Details of
the messages and paper jam locations are as follows:
Paper jam message
Paper jam
MP Tray
Paper jam
Printer
Paper jam
Rear cover
Paper jam
Duplexer
Paper jam
Cassette 1(2,3,4,5)
When the jammed paper has been removed, open and close
the printer's top cover. Then the printer automatically warms
up, goes on-line, and continues printing. Depending on the
point at which the jam occurred, the printer may or may not
print the jammed page.
If paper jams occur frequently, try using a different type of
paper, replace with paper from another ream, turn the stack
of paper over, or turn the paper the other way around. Also,
look for tiny pieces of paper that may have been torn off and
overlooked when the jammed paper was removed.
If you cannot solve the problem by changing the paper, there
may be a problem with the printer. Contact your service
representative.
CAUTION
• Take care not to leave any small pieces of paper in the
printer when removing paper jams as this may result in fire.
• The printer's fuser unit is extremely hot. Take sufficient care
when working in this area, as there is a danger of getting
burned.
4-8
Paper jam location
A Paper is jammed at the MP tray.
B Paper is jammed inside the printer.
C Paper is jammed in the rear cover section.
D Paper is jammed in the option duplexer.
E Paper is jammed at the paper cassette or option paper
feeder cassette.
Description
NOTE
When pulling the paper, pull it gently so as not to tear it. Torn
pieces of paper are difficult to remove and may be easily
overlooked, deterring the jam recovery.
Online help messages
With the online help message function, this printer can
display the procedure to correct a paper jam on the message
display. When a paper jam message is displayed, press the
key.
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Pressing the key at the online help message display shows
the next step; pressing the
exit the online help message display, press the
previously shown paper jam message appears.
Reference Page
4-9
4-9
4-11
Duplexer DU-
400 Opration
Guide
4-9
key shows the previous step. To
key. The
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