Mitel 1000 Owner's Manual page 30

4. When the call is answered, you can go back and forth between both
calls. Select the 'Return and hold' option on the display each time
you want to swap to the other call.
Re-Directing calls
This allows you to re-direct a call that is ringing at your Desk Phone.
To re-direct a call ringing at your extension
1. When a call is ringing at your Desk Phone, select 'Re-
Direct the call' on the display.
2. Select a free extension from the extension list presented on
the display. The call is presented to the selected extension
and stops ringing at your Desk Phone. If you attempt to
deflect a call to an unavailable extension it will continue
ringing.
To forward a call ringing at your extension to voicemail
1. When a call is ringing at your Desk Phone select Forward
to Voicemail ' on the display.
2. Incoming calls are deflected to the Answering Machine and
internal calls are deflected to the extension's voice mailbox.
If the voicemail is busy the call continues to ring at your
Desk Phone.
For information on setting up and using a Voice Mailbox refer to
page 42.
Note
Forwarding Calls
To forward all calls from your extension
Before you leave your extension, you can forward all your calls to
ring at another extension. Alternatively, you can forward all external
calls presented to your extension to an external number.
1. From the Idle Menu, press the Scroll Down Key ( ) until
'Extension Forward' is displayed.
2. Select 'Forward All Calls'.
a) Enter an internal number if you want to Forward all
b) Enter 9 followed by an external number if you want to
c) Forward will be ignored for internal calls. For internal
d) If your extension is allocated a voice box select
3. Select 'Confirm' (Only appears if destination is an external
number).
your calls to another extension.
Forward external calls to an external number.
calls the phone will ring (only If External forwarding is
set to the 'External calls only' option).
'Forward to Voice Mail'
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