Printing Problems - HP OmniBook Sojourn User Manual

Troubleshooting
Solving Problems

Printing Problems

If a serial or parallel printer doesn't print
• In Windows Help, use the Print Troubleshooter.
• Check that you are using a proper cable or cable adapter, and that the printer is
on.
• Check for paper in the printer or other printer errors.
• Make sure the printer cable is secure at both ends.
If an infrared printer doesn't print
• Make sure the infrared light path is not blocked.
• Check for paper in the printer or other printer errors.
• Make sure Windows is running—infrared printing is supported only while
Windows is running.
• An infrared driver must be installed and the Setup utility setting must be
enabled. For details, refer to the drivers' Readme files (located in
\Omnibook\Drivers).
• In Windows Help, use the Print Troubleshooter.
If the left edge of printed output is missing
• If the printer you are using is a 600-dpi (dots per inch) printer, try selecting a
compatible printer driver for a 300-dpi printer. For example, for a 600-dpi
HP LaserJet printer, try using the HP LaserJet IIIsi driver (300-dpi). Certain
applications may not work properly with 600-dpi printers.
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