Printing Problems - HP OmniBook 2100 Reference Manual

Hint

Printing Problems

For most printing problems, use the Print Troubleshooter in Windows Help.
If a serial or parallel printer doesn't print
• Check that you are using a proper cable or cable adapter, and that the printer is
on.
• Check for paper in the printer or other printer errors.
• Make sure the printer cable is secure at both ends.
If an infrared printer doesn't print
• Windows NT 4.0 does not support infrared devices.
• From Control Panel, Infrared, check that your infrared printer is detected.
• Make sure the infrared light path is not blocked.
• Check for paper in the printer or other printer errors.
• Make sure Windows is running—infrared printing is supported only while
Windows is running.
• An infrared driver must be installed and the BIOS Setup setting must be enabled.
For details, refer to the Readme file in \Omnibook\Drivers.
• In Windows Help, use the Print Troubleshooter.
If the left edge of printed output is missing
• If the printer you are using is a 600-dpi (dots per inch) printer, try selecting a
compatible printer driver for a 300-dpi printer. For example, for a 600-dpi
HP LaserJet printer, try using the HP LaserJet IIIsi driver (300-dpi). Certain
applications may not work properly with 600-dpi printers.
Troubleshooting
Solving Problems
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