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HP Pavilion N6xxx Reference Manual

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Summary of Contents for HP HP Pavilion N6xxx

  • Page 1 HP Notebook PC Reference Guide...
  • Page 2 Notice This manual and any examples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
  • Page 3 CD-ROM: (i) The product Recovery CD-ROM and/or support utility software may only be used for restoring the hard disk of the HP computer with which the product Recovery CD-ROM was originally provided. (ii) The use of any operating system software by Microsoft contained in any such product Recovery CD-ROM shall be governed by the Microsoft End User License Agreement (EULA).
  • Page 4 Transfer of Rights in Software. Customer may transfer rights in the software to a third party only as part of the transfer of all rights and only if Customer obtains the prior agreement of the third party to be bound by the terms of this License Agreement. Upon such a transfer, Customer agrees that his/her rights in the software are terminated and that he/she will either destroy his/her copies and adaptations or deliver them to the third party.

  • Page 5: Table Of Contents

    Contents Introducing the Notebook Computer ... 9 Taking Inventory... 10 What’s in the Box?... 10 Software bundled on your computer... 11 To buy accessories ... 11 To find more information... 12 Identifying Parts of the Computer ... 13 Front View ... 13 Bottom View ...
  • Page 6 To set PC identification... 39 To lock the hard disk drive ... 40 Traveling with Your Computer... 41 Managing Power Consumption ... 42 How the computer manages power automatically ... 42 To manage power manually... 45 To suspend the computer when closing the display ... 46 Using Battery Power ...
  • Page 7 Support and Service ... 117 Getting Assistance for Your Computer ... 118 To get help from the web ... 118 To contact the HP Customer Care Center... 119 To receive repair service ... 120 To prepare your computer for shipment ... 121 Hewlett-Packard Limited Warranty Statement...
  • Page 8 Specifications and Regulatory Information ... 125 Hardware Specifications ... 126 Modem Reference Information... 129 Modem Reference (3Com)... 129 Modem Reference (Ambit) ... 134 Safety Information ... 141 Power Cords ... 141 Ergonomics ... 142 Battery Safety... 142 Laser Safety... 143 LED Safety...

  • Page 9: Introducing The Notebook Computer

    Introducing the Notebook Computer Reference Guide...

  • Page 10: Taking Inventory

    Hewlett-Packard. Your computer has several features that make it convenient to use: • The display is brighter than those on previous HP notebook computers. • Two buttons provide convenient options for starting and stopping the computer.

  • Page 11: Software Bundled On Your Computer

    To buy accessories You can buy accessories for your computer online. For the latest accessories and options, visit the HP Notebook Web site (www.hp.com/notebooks). HP currently offers docking solutions, plug-in modules, and other accessories, such as the following: • ac adapter.

  • Page 12: To Find More Information

    Online HP Notes For late-breaking information available after the manuals were completed, see the HP Notes in the online HP Library, or on the Recovery CD in \hp\Library. For Windows ME, click Start, Help, Your HP Notebook, HP Notes. Microsoft Windows...

  • Page 13: Identifying Parts Of The Computer

    Identifying Parts of the Computer Front View 1. Sleep button. Suspends and resumes operation. 2. Keyboard status lights (left to right: Caps Lock, Num Lock, Keypad Lock, Scroll Lock). 3. Power slide button. Turns the computer on and off. 4. Pointing stick (pointing device). 5.

  • Page 14: Bottom View

    Introducing the Notebook Computer Identifying Parts of the Computer Bottom View 19. Modem port (on certain models). 20. LAN port (on certain models). 21. PC Card and CardBus slots (upper and lower). 22. Hard disk drive. 23. Main battery latch. Reference Guide 24.

  • Page 15: Back View

    Back View 28. Universal serial bus port (USB). 29. Parallel port (LPT1). Use this port for a parallel printer or other parallel device, or to connect the floppy disk drive externally. 30. Docking port. 31. PS/2 keyboard or PS/2 mouse port (supports Y adapter).

  • Page 16: Status Lights

    Introducing the Notebook Computer Identifying Parts of the Computer Status Lights The computer includes a number of status lights that report power and battery status, drive activity, and keyboard functions such as caps lock and num lock. The following diagram shows the status lights on the front of the computer. 1.
  • Page 17 The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks. 1. Caps Lock. Caps Lock is active. 2. Num Lock. Num Lock is active. (The Keypad Lock must also be on to use the embedded keypad.) 3.

  • Page 18: Setting Up Your Computer

    Improper use of keyboards and other input devices has been associated with ergonomic injury. For information about reducing your risk, see Working in Comfort in the online HP Library (for Windows ME, click Start, Help, Your HP Notebook), or visit our ergonomics Web site, www.hp.com/ergo. For a summary about working with a notebook computer, see “Working in Comfort with a...
  • Page 19 Introducing the Notebook Computer Setting Up Your Computer To remove the battery • Slide the battery’s release latch, then lift the battery out of its compartment. Reference Guide...

  • Page 20: Step 2 - Connect Ac Power

    Step 2 – Connect ac power CAUTION Use only the HP ac adapter included with your computer (or other approved adapter). Using any other ac adapter could damage the computer and may void your warranty (see the warranty statement in this manual).

  • Page 21: Step 3 - Turn On The Computer

    Introducing the Notebook Computer Setting Up Your Computer Step 3 – Turn on the computer • Press the blue sleep button above the keyboard. The computer then boots up, and Windows starts automatically. Hint If your computer does not turn on when operating on battery power, the battery may be out of power.

  • Page 22: Step 4 - Set Up Windows

    Follow the onscreen instructions. (See "To connect the modem" on page 57 for details about using the built-in modem.) To register by phone, call your HP Customer Care Center—see “To contact the HP Customer Care Center” on page 119 for the phone number.

  • Page 23: Using Your Computer

    Using Your Computer Reference Guide...

  • Page 24: Operating Your Computer

    Using Your Computer Operating Your Computer Operating Your Computer You can start and stop your computer using its blue sleep button. However, at certain times you may want to use other methods to start or stop the computer—depending on power considerations, types of active connections, and start-up time. To start and stop the computer Power mode Display-off mode...

  • Page 25: To Reset The Computer

    Hint To boot from a floppy drive or CD-ROM or DVD drive, press ESC during reboot when the HP logo and prompt appear. Then select the removable floppy drive or CD- ROM/DVD drive as the temporary boot device. To reset the computer Occasionally, you may find that Windows or the computer has stopped responding, and will not let you turn the computer off.

  • Page 26: To Use The Pointing Devices

    Using Your Computer Operating Your Computer To use the pointing devices Your computer includes two built-in pointing devices: the pointing stick and touch pad. 1. Pointing stick (pressure-sensitive pointing device). 2. Click buttons and scroll button. The click buttons work like the left and right buttons on a standard mouse.

  • Page 27: To Configure The Pointing Devices

    Scrolling with the scroll button • Hold down the scroll button and move the pointer using the pointing stick. The contents of the window scroll in the direction you move the pointer. To configure the pointing devices You can customize the operation of your computer’s pointing devices (pointing stick, touch pad, and external PS/2 or serial mouse).

  • Page 28: To Use The Fn Hot Keys

    Using Your Computer Operating Your Computer To use the Fn hot keys The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. To use a hot key, press and hold Fn, press the appropriate second key, then release both keys.

  • Page 29: To Use The Windows And Applications Keys

    To use the Windows and Applications keys The Windows key brings up the Windows Start menu. This is the same as clicking the Start button on the taskbar. The Applications key brings up the shortcut menu for the current application. This is the same menu that appears when you right-click while pointing at the application.

  • Page 30: To Use The Alt Gr Key

    Using Your Computer Operating Your Computer To use the ALT GR key Non-U.S. keyboards have an ALT GR key to the right of the spacebar. This is a shift key that provides access to certain special keyboard characters. • For a character in the lower-right corner of a key, press and hold ALT GR to type the character.

  • Page 31: To Adjust The Volume

    To adjust the volume From the keyboard • To increase the volume, press the rear half of the volume control on the right side of the computer. –or– Press Fn+UP ARROW. • To decrease the volume, press the front half of the volume control. –or–...

  • Page 32: Working In Comfort With A Notebook Pc

    HP docking accessories offer quick, easy connections to these devices. More information on how to prepare your workspace environment and set up your HP equipment is available in Working in Comfort, which is preloaded on the hard disk in the HP Library (for Windows ME, click Start, Help, Your HP Notebook) and available on the Recovery CD in \hp\Library—as well as at www.hp.com/ergo.
  • Page 33 Using Your Mobile Computer • Position the computer so your wrists and hands are in a neutral position. Your wrists should be as straight as possible and should not have to bend sideways or more than 10 degrees up or down. If your notebook computer does not have a built-in palm rest, you can use a rolled-up towel.

  • Page 34: Taking Care Of Your Computer

    Using Your Computer Taking Care of Your Computer Taking Care of Your Computer Use the following recommendations to maintain your computer during everyday use and prevent potential physical damage or data loss. To protect your hard disk drive Hard disk drives, as well as other internal components, are not indestructible and can be damaged by inappropriate handling and operation.

  • Page 35: To Safeguard Your Data

    To safeguard your data • Do not use a pointing device or activate any other device that interrupts operation while the system is starting or stopping. • Back up your work regularly. Copy files to floppy, tape, or network drives. •...

  • Page 36: To Get The Most From Your Batteries

    Using Your Computer Taking Care of Your Computer To get the most from your batteries • Do not leave batteries unused for long periods. If you have more than one, rotate them. • If you normally use ac power, make a practice of using the battery as your power source at least once a week.

  • Page 37: Securing Your Computer

    BIOS Setup Utility (Windows ME, 95, 98, or 2000) 1. Click Start, Shut Down, Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. From the Security menu, enter or modify the Administrator Password or User Password as needed.

  • Page 38: To Attach A Security Cable

    Using Your Computer Securing Your Computer 3. Click Start, Settings, Control Panel, then double-click Power Options. 4. On the Advanced tab, select the option to prompt for a password when the computer leaves Standby mode. To attach a security cable Your computer includes a built-in connector you can use to secure the computer with a cable and a lock (such as the Kensington MicroSaver lock system, available at many computer stores).

  • Page 39: To Use The Virusscan Utility

    HP TopTools and PC identification are not supported on Pavilion models. You must have BIOS administrator password authority to set a PC identification number. 1. If you have not already installed HP TopTools, do so now. See “To set up TopTools” on page 84.

  • Page 40: To Lock The Hard Disk Drive

    1. Click Start, Shut Down, Restart. 2. When the HP logo appears, press F2 to enter the BIOS Setup utility. 3. From the Security menu, enable Password Required to Boot. 4. From the Security menu, enable Internal hard disk drive lock.

  • Page 41: Traveling With Your Computer

    Traveling with Your Computer Reference Guide...

  • Page 42: Managing Power Consumption

    Traveling with Your Computer Managing Power Consumption Managing Power Consumption When you’re running your computer on battery power, you will want to maximize operating time without compromising performance. Your computer is designed to help you reduce power consumption and extend battery life without needing to turn it off. •...
  • Page 43 • Windows 95: 1. Click Start, Shut Down, Restart. 2. When the HP logo appears, press F2 to enter the BIOS Setup utility. 3. In the Power menu, enter the timeout values you want—see “Power Menu” on page 82.
  • Page 44 Traveling with Your Computer Managing Power Consumption Managing CPU power (SpeedStep) If your computer’s taskbar contains an Intel SpeedStep Technology icon, then your computer contains a dual-speed processor with Intel SpeedStep Technology. This feature enables the processor to automatically switch to a lower, power-saving speed when the computer is running on the battery.

  • Page 45: To Manage Power Manually

    To manage power manually In addition to allowing the computer to enter its power-saving modes automatically, you can also put it into any of the following three modes whenever you need to. Power mode Does this… Standby Maintains your current session in RAM, and turns off the display and other components.

  • Page 46: To Suspend The Computer When Closing The Display

    Windows ME, 95 or 98 1. Click Start, Shut Down, Restart. 2. When the HP logo appears, press F2 to enter the BIOS Setup utility. 3. From the Power menu, choose Lid Switch Mode. 4. Choose Suspend. Closing the lid will then suspend the computer to Standby mode.

  • Page 47: Using Battery Power

    Using Battery Power To check battery status From the battery status lights Your computer has two battery status lights, one for the main battery and one for the optional secondary battery in the module bay—see “Status Lights” on page 16. From the Windows taskbar The Windows taskbar includes a power icon that provides detailed battery status information.

  • Page 48: To Respond To A Low-Battery Warning

    Traveling with Your Computer Using Battery Power To respond to a low-battery warning The computer automatically alerts you when the battery power drops to a critically low level. The computer first emits a high-pitched beep. Then, if you do not restore power within a short time, the computer goes into Hibernate mode.
  • Page 49 • Set the automatic timeout settings to emphasize saving power. If your computer has a dual-speed processor, use the lower speed on battery power (the default settings conserve battery power). See “How the computer manages power automatically” on page 42. •...

  • Page 51: Making Connections

    Making Connections Reference Guide...

  • Page 52: Using Plug-In Modules

    If the icon is not present, you can install the software as follows: • Windows ME: Click Start, Programs, Softex BayManager, Setup, then follow the onscreen instructions. • Windows 95 or 98: Click Start, Programs, Agaté Tioman for HP, Setup, then follow the onscreen instructions. Reference Guide...

  • Page 53: To Replace A Plug-In Module

    To replace a plug-in module Windows ME, 95 or 98 uses hot-swap software to let you swap most plug-in modules without shutting down the computer. Before replacing a hard drive module, however, you must first shut down the computer. Windows 2000 displays the Unplug or Eject Hardware icon at the right end of the taskbar when a drive module is present.
  • Page 54 Making Connections Using Plug-In Modules 3. Press the button on the module release latch, and slide the latch toward the front of the computer. 4. Grasp the module and pull it out. 5. Slide the new plug-in module into the computer until it clicks into place. 6.

  • Page 55: To Connect The Floppy Disk Drive To The Parallel Port

    To connect the floppy disk drive to the parallel port If you prefer, you can connect the floppy disk drive to your computer’s parallel port using the external floppy drive cable. • Connect the cable directly to the floppy drive and to the computer parallel port. Before disconnecting the floppy disk drive, use the icon in the taskbar to stop the drive, or else shut down the computer.

  • Page 56: To Play Dvd Movies

    Making Connections Using Plug-In Modules 3. Slide the tray back into the module to close it. If your computer loses power, or if you have removed the CD-ROM or DVD module from the computer, you can manually open the drive to remove a CD. •...

  • Page 57: Using The Modem

    • Windows 95 or 2000 fax software, or QuickLink with Windows ME or 98, for sending and receiving faxes • HP e-center, which links to a Web site that allows you to receive faxes at your existing e-mail address (North America English only) The modem is a high-speed 56-Kbps modem.
  • Page 58 Making Connections Using the Modem 2. Connect a telephone cord with an RJ-11 plug to the built-in modem. If the plug on the phone cord doesn’t fit the modem jack, you may need to buy an adapter. 3. Check your modem’s country or region settings: •...

  • Page 59: To Connect To The Internet

    To connect to the Internet Signing up with an Internet Service Provider Before you can connect to the Internet, you need to set up an account with an Internet Service Provider (ISP). For some countries and models, Hewlett-Packard provides easy Internet signup so that you can connect quickly to an ISP.

  • Page 60: To Change Your Modem Settings

    Making Connections Using the Modem To change your modem settings The modem is already set up to be compatible with telephone systems and modems in most areas. However, in some situations, you may have to change modem settings to match local conditions. If you have questions about local requirements, contact your telephone company.

  • Page 61: To Send And Receive E-Mail

    To send and receive e-mail Sending and receiving e-mail requires an e-mail account with an Internet Service Provider or with your company’s communications system. If you are using AOL, e-mail services are part of your AOL service. For another ISP, you can use Outlook Express (included with your computer) or an e-mail system of your choice.

  • Page 62: To Send And Receive Faxes (Windows 95)

    Making Connections Using the Modem To send and receive faxes (Windows 95) Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer. Fax software is built into Windows 95. To send a fax 1.

  • Page 63: To Send And Receive Faxes (Windows Me Or 98)

    Making Connections Using the Modem To send and receive faxes (Windows ME or 98) Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer.

  • Page 64: To Send And Receive Faxes (Windows 2000)

    Making Connections Using the Modem To send and receive faxes (Windows 2000) Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer. Fax software is built into Windows 2000. To set up for faxing 1.

  • Page 65: Connecting To A Lan

    Connecting to a LAN If your computer model has a LAN port, you can use it to connect to a local area network (LAN). This gives you access to network resources, such as printers and file servers on your corporate network, and possibly to the Internet. To connect to a LAN 1.

  • Page 66: Connecting Pc Cards

    Making Connections Connecting PC Cards Connecting PC Cards The computer’s PC Card slots are available for storing data and expanding the communication capabilities of the computer. The computer supports standard Type I, II, and III PC Cards (PCMCIA and CardBus), and can hold two Type I or II cards or one Type III card.
  • Page 67 2. Press the eject button to pop the button out, then press it in to eject the PC Card. Finding tested PC Cards For the current listing of PC Cards that have been tested and approved for use with your computer, visit the Accessories section of the HP Notebook Web site (www.hp.com/notebooks). Making Connections...

  • Page 68: Connecting External Devices

    Making Connections Connecting External Devices Connecting External Devices To identify connectors for external devices The diagram below shows your computer’s connectors for external devices. 1. PS/2 keyboard or PS/2 mouse port (supports Y adapter). 2. Universal serial bus (USB) port. 3.

  • Page 69: To Use An External Monitor

    Note Before you connect any device, check its documentation to see if you need to make any settings or adjustments to the equipment before using it. This might include setting switches to configure the equipment so that it will operate properly with your computer and the software you plan to use.

  • Page 70: To Connect A Printer Or Other Parallel Device

    Making Connections Connecting External Devices Using dual display mode (Windows ME or 98) You can extend your desktop by connecting an external monitor to your computer. 1. Click Start, Settings, Control Panel. 2. Double-click Display and click the Settings tab. 3.

  • Page 71: To Connect An External Keyboard Or Ps/2 Mouse

    • Plug the mouse or keyboard PS/2 cable into the computer’s PS/2 port. • To connect a mouse and keyboard at the same time, use the HP F1469A Y adapter. • To connect a device that has a PC-type jack, connect its cable to an adapter cable that has a PS/2 jack.

  • Page 72: To Connect An Audio Device

    • Windows 95: Enable the infrared port in the BIOS Setup utility, then install the infrared driver. For more information, see the Readme file located in C:\hp\Drivers. • Windows ME, 98 or 2000: Enable the infrared port in the BIOS Setup utility (the computer reboots automatically when you save and exit).
  • Page 73 Using the infrared port • Make sure the infrared ports of your computer and the other device lie in as straight a line as possible. The two ports should be no more than 1 meter apart, with no obstructions in between. Noise from nearby equipment can cause transmission errors. •...

  • Page 74: To Connect To A Docking Product

    If you don’t have a tray labeled for the OmniBook 6000, you’ll need to purchase HP accessory F2012A. 1. Slide the rear of the tray into the dock as shown on the dock label.
  • Page 75 2. Place the computer on the dock platform, with the rear of the computer facing the dock’s docking connector. Make sure the computer’s PC Card eject buttons are in. 3. Position your fingers on the platform grips as shown below. Use your thumbs to push the computer into the dock until the computer slides into place.
  • Page 76 Making Connections Connecting External Devices Undocking the computer 1. Press the undock button on the front of the dock and wait for the undock light to blink. Then position your thumb as shown and pull the release lever forward. 2. Remove the computer from the dock. Reference Guide...

  • Page 77: Configuring And Expanding Your Computer

    Configuring and Expanding Your Computer Reference Guide...

  • Page 78: Using The Bios Setup Utility

    To run the BIOS Setup utility 1. Click Start, Shut Down, Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. The pointing devices are not active in BIOS Setup, so you will need to use the keyboard to navigate: •...
  • Page 79 Main Menu Setting Description BIOS Revision Shows the current BIOS version. System Time Sets the time using 24-hour format. Values set take effect immediately. System Date Sets the date using dd/mm/yy format (except English, which uses mm/dd/yy format). Floppy Drive Sets the floppy drive type.
  • Page 80 Configuring and Expanding Your Computer Using the BIOS Setup Utility System Devices Menu Setting Description PS/2 Pointing Devices Disables the internal pointing devices when an external PS/2 mouse is connected. External Fn Key Sets whether left CTRL+left ALT on an external keyboard is interpreted as the Fn key.
  • Page 81 Security Menu Setting Description User Password is Shows if a user password is set. Administrator Password Shows if an administrator password is set. Set User Password Press ENTER to set, change, or clear the user password. The password can have no more than 8 characters (0-9, A-Z), and cannot include special or accented characters.
  • Page 82 Configuring and Expanding Your Computer Using the BIOS Setup Utility Power Menu Windows 2000 uses only the settings marked with *. Windows ME or 98 uses only the settings marked with * or **. All other settings in the Power menu are ignored. Setting Description Intel SpeedStep Mode*...
  • Page 83 Boot Menu Setting +Removable Device +Hard Disk CD-ROM/DVD Drive MBA UNDI * These devices are switched for some earlier BIOS versions. Exit Menu Setting Save Changes and Exit Discard Changes and Exit Get Default Values Load Previous Values Save Changes Configuring and Expanding Your Computer Description Shows the order of boot devices, with “+”...

  • Page 84: Using Toptools

    The TopTools package is included with your computer, but you’ll need to install it before you can use it. Windows 2000 If TopTools is not already on your computer, download it from the HP Customer Care Web site (www.hp.com/go/support). 1. Click Start, Programs, HP TopTools for Notebooks, Setup.

  • Page 85: Installing A Ram Expansion Module

    Installing a RAM Expansion Module The computer has no memory (RAM) built in but has two slots that hold two RAM modules. One slot contains a RAM module installed at the factory. You can use both slots to expand your RAM. To install a RAM expansion module You’ll need a small Phillips screwdriver for these steps.

  • Page 86: To Remove A Ram Expansion Module

    Configuring and Expanding Your Computer Installing a RAM Expansion Module 4. Insert the RAM board into the connector at about a 30° angle until it is fully inserted. Then press down at both sides until both latches snap closed. 5. Replace the cover. 6.
  • Page 87 Configuring and Expanding Your Computer Installing a RAM Expansion Module 4. Release the two latches at the sides of the RAM board, so the free edge of the board pops up. 5. Pull the board out of the connector. 6. Replace the cover. 7.

  • Page 88: Replacing A Hard Disk Drive

    Configuring and Expanding Your Computer Replacing a Hard Disk Drive Replacing a Hard Disk Drive To replace the hard disk drive You’ll need a small Phillips screwdriver for this procedure. 1. Unplug the ac adapter if you’re using one, and remove the battery. 2.

  • Page 89: To Prepare A New Hard Disk Drive

    1. Remove all six screws from the holder and drive case, then lift the drive out of the holder. 2. Notice that the hard drive has a pin connector attachment at one end. Carefully remove this connector from the end of the drive. Work alternately at each end so that the connector slides off evenly without bending the connector pins.
  • Page 90 • If you want to use the hard disk with other than the original software and operating system, prepare the hard disk as described in the Corporate Evaluator’s Guide, available at the HP Customer Care Web site (www.hp.com/go/support). • If you want to prepare a second hard disk module in the expansion base, follow these...

  • Page 91: Troubleshooting Your Computer

    Troubleshooting Your Computer Reference Guide...

  • Page 92: Troubleshooting Techniques

    • Click Start, Help, and use the Windows Troubleshooters. • See the Microsoft Windows manual shipped with the computer. • See the HP Notes in the online HP Library for updated information (for Windows ME, click Start, Help, Your HP Notebook).

  • Page 93: Cd-Rom And Dvd Problems

    BIOS Setup utility: 1. Click Start, Shut Down, Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. Open the Boot menu. The default boot order is (1) Removable Device, (2) Hard Disk, and (3) CD-ROM/DVD Drive.

  • Page 94: Display Problems

    Troubleshooting Your Computer Troubleshooting Techniques If a DVD movie stops playing in the middle • The DVD may be double-sided. Open the DVD tray, and read the text near the center hole of the disc. If it says Side A, flip the disc over, close the tray, and press the Play button to continue playing the movie.

  • Page 95: Docking Problems

    • Press Fn+F5 in case the internal display was disabled. (Do this three times to return to the state you started from.) • If the computer is cold, allow it to warm up. If the screen is difficult to read •...

  • Page 96: Hard Disk Drive Problems

    Troubleshooting Your Computer Troubleshooting Techniques If the drive A icon is missing for the floppy drive when docked • For Windows 98, if you insert the floppy drive after docking, the drive A icon may not be available. To be recognized, the drive must be present when the computer docks or boots.

  • Page 97: Heat Problems

    • Check settings in the BIOS Setup utility: 1. Restart the computer: click Start, Shut Down, Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. From the System Devices menu, make sure Infrared Port is enabled and FIR mode is selected.

  • Page 98: Keyboard And Pointing Device Problems

    • To use infrared communications with Windows 95, you must first install an infrared driver that matches the mode selected in the BIOS Setup utility. For details, refer to the driver’s Readme file located in C:\hp\Drivers. • Make sure only one application is using the infrared port.
  • Page 99 • Disable the touch pad: on the Touch tab, select the touch pad device, then select Disable and click Apply. If a PS/2 scroll mouse doesn’t work • The built-in pointing devices must be disabled for the mouse’s scroll feature to work. In the BIOS Setup utility, make sure the PS/2 Pointing Devices option in the System Devices menu is set to Auto.

  • Page 100: Memory Problems

    MS-DOS Troubleshooter in Windows Help: click Start, Help. • Not all third-party memory cards have been tested for use with the computer. Please check the HP Notebook Web site (www.hp.com/notebooks) for a list of approved and tested memory cards. • Test your computer’s memory with the DiagTools diagnostics. See “Testing the Hardware”...
  • Page 101 • Make sure someone else isn’t using the same phone line. • Try another telephone line, preferably one normally used for a fax machine or modem. • If you’re in a foreign country, the dial tone may not be recognized by the modem. In Control Panel, open Modems (Windows ME, 95 or 98) or Phone And Modem Options (Windows 2000).
  • Page 102 Troubleshooting Your Computer Troubleshooting Techniques If the modem dials but you can’t hear it • Make sure the audio-off light is turned off. If it’s on, press the audio-off button. • Check the speaker volume setting. • In Control Panel, open Modems (Windows ME, 95 or 98) or Phone And Modem Options (Windows 2000).

  • Page 103: Network Problems

    • Click Start, Settings, Control Panel, System and open the hardware Device Manager. If the network interface is disabled, try to enable it. If it has a conflict, try disabling another device. • Run the LAN diagnostic software—run c:\hp\Drivers\Lan\Windiag\Setup to install the software. If you can’t browse the Network Neighborhood •...

  • Page 104: Pc Card (Pcmcia) Problems

    • Check the HP Customer Care Web site (www.hp.com/go/support) for information about installing certain PC Cards. • Make sure your computer supports the problem PC card: check the HP Notebook Web site (www.hp.com/notebooks) for a list of approved and tested PC Cards.

  • Page 105: Performance Problems

    If a PC card modem is not working • Disable the internal modem: 1. Click Start, Settings, Control Panel, then double-click System. 2. Open the hardware Device Manager. 3. Double-click Modem to list the current modem devices. 4. Double-click the internal modem, then select the option to disable the modem. If an I/O card stops communicating properly •...

  • Page 106: Power And Battery Problems

    Troubleshooting Your Computer Troubleshooting Techniques 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. From the Power menu, set the Power Management Mode to Max. Performance. 4. Press F10 to save and exit BIOS Setup. If the computer stops responding •...
  • Page 107 If a secondary battery doesn’t charge • The computer’s secondary battery won’t charge until the main battery is fully charged. • Make sure the ac adapter is fully plugged into the power source and the computer, and that the light on the adapter is on. •...

  • Page 108: Printing Problems

    • Certain applications may not work properly with 600-dpi printers. If you’re using such a printer, try selecting a compatible printer driver for a 300-dpi printer. For example, if you were using a 600-dpi HP LaserJet printer, you might try using the HP LaserJet IIIsi driver (300-dpi).

  • Page 109: Serial, Parallel, And Usb Problems

    78. • Use a mouse that connects to the PS/2 port. If you have a PS/2 keyboard connected, use a PS/2 Y adapter (HP accessory F1469A). • Check the port settings in Control Panel: 1. Click Start, Settings, Control Panel, then double-click System.
  • Page 110 • Test the ports with the DiagTools diagnostics. See “Testing the Hardware” on page 113. If the USB port is not working • Contact the vendor of the peripheral device—as well as HP—for the latest versions of the USB drivers. • Check the port settings in Control Panel: 1.

  • Page 111: Startup Problems

    • Check the boot order in the BIOS Setup utility: 1. Click Start, Shut Down, Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. Open the Boot menu. 4. If Removable Device is not option 1, use the arrow keys to select Removable Device, and move it to position 1.
  • Page 112 Troubleshooting Your Computer Troubleshooting Techniques If the computer takes a long time to resume after being suspended • The computer can routinely take a minute or more to resume if it has a network card installed. While the operating system is loading drivers and checking hardware and network connections, you will see a blinking cursor on your display.

  • Page 113: Testing The Hardware

    To run the DiagTools diagnostic test 1. Click Start, Shut Down, Restart. 2. When the HP logo appears, press F10 to start the diagnostic test. 3. Go through the first several screens. 4. When the hardware detection finishes, check the list of detected hardware.
  • Page 114 12. Optional: Check the log. The log file contains a list of all test results and errors. Run C:\Dmi\Hpdiags\Hpsuppt.exe to retrieve the log file to this directory and open it in Notepad. (If Hpsuppt.exe is not on your hard disk, you can download it from the HP Customer Care Web site, www.hp.com/go/support.)

  • Page 115: Recovering And Reinstalling Software

    • On your computer’s hard drive under C:\hp\Drivers. • On the Recovery CD under \hp\Drivers. • On the HP Customer Care Web site (www.hp.com/go/support). This Web site contains the latest updates of software drivers for different operating systems. To recover the factory installation of your hard disk Use the Recovery CD to reinstall the original factory software on your computer’s hard...

  • Page 116: To Replace A Damaged Recovery Cd

    To replace a damaged Recovery CD If you lose or damage the Recovery CD, take your computer to a local HP service center to get a replacement CD. Call the HP Customer Care Center for the address and telephone number of an HP service center near you—see “To contact the HP Customer...

  • Page 117: Support And Service

    Support and Service Reference Guide...

  • Page 118: Getting Assistance For Your Computer

    Getting Assistance for Your Computer To get help from the web HP has several Web sites on the Internet dedicated to providing information to HP notebook computer users. The following sites are especially useful for helping you get support for your computer: •...

  • Page 119: To Contact The Hp Customer Care Center

    (www.hp.com/notebooks) under Support for the most complete and current list of phone numbers. If your HP notebook product is not normally sold by HP in the country of use, you must call a Customer Care Center that supports your notebook model. Currently,...

  • Page 120: To Receive Repair Service

    Petersburg +7-812-346-7997 To receive repair service If the HP notebook product is not normally sold by HP in the country of use, it must be returned for service to a country in which it is sold and supported. For example, Pavilion notebook products are currently serviced in only the United States.

  • Page 121: To Prepare Your Computer For Shipment

    If your computer is no longer under warranty. Contact an HP-authorized reseller or the HP Customer Care Center (see “To contact the HP Customer Care Center” on page 119). The support provider will let you know about repair charges and processes.

  • Page 122: Hewlett-Packard Limited Warranty Statement

    3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.
  • Page 123 7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.

  • Page 125: Specifications And Regulatory Information

    Specifications and Regulatory Information Reference Guide...

  • Page 126: Hardware Specifications

    Hardware Specifications Hardware Specifications Because we are constantly improving our products, the specifications shown below are subject to change. For the latest specifications, see the HP Notebook Web site (www.hp.com/notebooks). Physical Attributes Size (14-inch display): 316 × 261 × 33 mm (12.4 × 10.3 × 1.3 in).
  • Page 127 Audio System 16-bit Sound Blaster Pro−compatible stereo sound. Stereo sound via two built-in speakers (500 Hz to 10 kHz range). 3D-enhanced PCI bus audio with Zoomed Video support. Built-in microphone. Separate audio-off button with indicator light. Headphone-out, microphone-in, and audio line-in. Keyboard and 87-key touch-type QWERTY keyboard with 101/102 key emulation.
  • Page 128 Specifications and Regulatory Information Hardware Specifications Expandability One Type III or two Type II 16-/32-bit PC Card slots (3.3- and 5-V support). CardBus enabled. Plug-in module bay for accessory modules. Optional port replicator, mini dock, and docking system (not supported on Pavilion models).

  • Page 129: Modem Reference Information

    Modem Reference Information If your computer has a modem port, you can customize the operation of the modem using AT commands and S-registers. You can do this from Modem (Windows ME, 95 or 98) or Phone And Modem Options (Windows 2000) in Control Panel, from most communications software, or by using terminal mode in your software.
  • Page 130 Specifications and Regulatory Information Modem Reference Information Command Function (3Com) Turn online echo on Turn online echo off Hang up (go on-hook) Pick up (go off-hook) Display the 4-digit product code Display the checksum Display the RAM test results Display the firmware version Display the current modem settings Display user profiles Display the product configuration...
  • Page 131 Flow control for received data - send XON/XOFF signals to modems on both ends &I2 Flow control for received data - send XON/XOFF signals to your modem only &I3 HP Eng/Ack in Host mode &I4 HP Eng/Ack in Terminal Mode &I5 Flow control for received data - If error correction is used, send XON/XOFF signals to your modem only;...
  • Page 132 Specifications and Regulatory Information Modem Reference Information Command Function (3Com) &S1 Data Set Ready (DSR) signals that the modem is ready to send data &Un Set minimum link rate (bps): 0=Variable, 1=300 , 2=1200, 3=2400, 4=4800, 5=7200, 6=9600, 7=12000, 8=14400, 9=16800, 10=19200, 11=21600, 12=24000, 13=26400, 14=28800, 15=31200, 16=33600, 17=28000, 18=29333, 19=30666, 20=32000, 21=33333, 22=34666, 23=36000, 24=37333, 25=38666, 26=40000, 27=41333, 28=42666, 29=44000, 30=45333, 31=46666, 32=48000, 33=49333, 34=50666, 35=52000, 36=53333, 37=54666, 38=56000, 39=57333...
  • Page 133 Register Function (3Com) Test timer for AT command &T - when AT&T=0, the timer is disabled (seconds) Duration for inactivity timer; S19=0 disables the timer (minutes) Sets error correction break length (1/100 second) Designates the ASCII character code for XON Designates the ASCII character code for XOFF DTR debounce time indicator (1/100 second) Bitmapped register.

  • Page 134: Modem Reference (Ambit)

    Specifications and Regulatory Information Modem Reference Information Selected Result Codes (3Com) Code Modem Reference (Ambit) In the following AT command table, default settings are shown in bold. All listed AT commands except A/ must be preceded by “AT.” AT Commands (Ambit) Command Function (Ambit) Re-execute command (not preceded by AT)
  • Page 135 Command Function (Ambit) Turn speaker off during dialing and receiving carrier and turn speaker on during answering Turn off automode detection Turn on automode detection Go on-line Go on-line and initiate a retrain sequence Force pulse dialing Allow result codes to DTE Inhibit result codes to DTE Select S-Register n as default Return the value of S-Register n...
  • Page 136 Specifications and Regulatory Information Modem Reference Information Command Function (Ambit) &G2 Enable 1800 Hz guard tone &J0 Set S-Register response only for compatibility &J1 Set S-Register response only for compatibility &K0 Disable DTE/DCE flow control &K3 Enable RTS/CTS DTE/DCE flow control &K4 Enable XON/XOFF DTE/DCE flow control &K5...
  • Page 137 Command Function (Ambit) Disable line quality monitor and auto retrain Enable line quality monitor and auto retrain Enable line quality monitor and fallback/fall forward Return received line signal level Report the line signal quality %TTn PTT testing of signal level: 00-09=DTMF dial 0-9, 0A=DTMF *, 0B=DTMF #, 0C=DTMF A, 0D=DTMF B, 0E=DTMF C, 0F=DTMF D, 10=V.21 Channel 1mark symbol, 11=V.21 Channel 2mark symbol, 15=V.22 originate signaling at 1200bps, 16=V.22bis originate signaling at 2400bps, 17=V.22 answering signaling , 18=V.22bis answer signaling, 19=V.21 Channel 1space symbol, 1A=V.21 Channel 2 space symbol,...
  • Page 138 Specifications and Regulatory Information Modem Reference Information Command Function (Ambit) +H11 Enable RPI+ mode +H16 Enable Video Ready mode Download to flash memory at last sensed speed Download to flash memory at 38.4 kbps Download to flash memory at 57.6 kbps -SDR=0 Disable distinctive ring -SDR=1...
  • Page 139 S-Registers (Ambit) Register Function (Ambit) Rings to auto-answer Ring counter Escape character Carriage return character Line feed character Backspace character Wait time for dial tone Wait time for carrier Pause time for dial delay modifier Carrier detect response time Carrier loss disconnect time DTMF tone duration Escape prompt delay General bit mapped options status...
  • Page 140 Specifications and Regulatory Information Modem Reference Information Selected Result Codes (Ambit) Code Meaning CONNECT RING NO CARRIER ERROR CONNECT 1200 NO DIAL TONE BUSY NO ANSWER Reference Guide...

  • Page 141: Safety Information

    250 Vac (2.5 A) 250 Vac (2.5 A) 125 Vac (3 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) Safety Information HP Part Number 8120-6313 8120-6314 8120-8699 8120-6312 8120-6316 8120-6317 8120-8367...

  • Page 142: Ergonomics

    Improper use of keyboards and other input devices has been associated with ergonomic injury. For information about reducing your risk, see Working in Comfort in the online HP Library (for Windows ME, click Start, Help, Your HP Notebook, Working in Comfort), or visit our ergonomics Web site, www.hp.com/ergo.

  • Page 143: Laser Safety

    1). This device is not considered harmful, but the following precautions are recommended: • If the unit requires service, contact an authorized HP service center— see “To contact the HP Customer Care Center” on page 119. • Do not attempt to make any adjustment of the unit.

  • Page 144: Regulatory Information

    Specifications and Regulatory Information Regulatory Information Regulatory Information This section presents information that shows how your computer complies with regulations in certain regions. Any modifications to your computer not expressly approved by Hewlett-Packard could void the authority to operate the computer in these regions.

  • Page 145: Canada

    Hewlett-Packard Company Product name: HP OmniBook 6000 and HP Pavilion N6xxx (x is any digit 0-9) Complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2.

  • Page 146: Japan

    Economic Area (Public Switched Telephone Networks). Network compatibility is dependent on internal software settings. Contact your equipment supplier if it is necessary to use the equipment on a different telephone network. For further product support, contact Hewlett-Packard—see “To contact the HP Customer Care Center” on page 119. Japan...

  • Page 147: Reference Guide

    (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The HP F1454A and F1781A ac/dc adapter used with this product is designed to operate on all power systems, other than IT power systems.

  • Page 149: Index

    Index ac (time-out), 82 ac adapter, 11 connecting, 20 jack, 13 accessories buying, 11 docking products, 74 plug-in modules, 53 adding RAM, 85 adjusting brightness, 28, 30 display colors, 30 screen area, 30 Agaté Tioman hot-swap installing, 52 using, 53 ALT GR key, 30 antistatic precautions, 85, 86 Applications key, 29...
  • Page 150 Hibernate partition, 88 holder (HDD), 88, 89 hot computer, 97 hot keys, 28 hot swapping installing software, 52 swapping modules, 53 HP Customer Care Web site, 12 HP Library, 12 HP Notes, 12 infrared communications troubleshooting, 97 infrared devices troubleshooting, 97...
  • Page 151 System Error: Unable to read drive message, 94 microphone location, 13 Microsoft Exchange, 62 Microsoft Fax, 62 mini dock, 74 Mini-PCI, 14 MiniTel, 58 modem AT commands, 60, 129 connecting, 57 connecting to Internet, 59 dial-in connection, 59 faxing, 62, 63, 64 sending e-mail, 61 settings, 60 software, 57...
  • Page 152 security hard drive lock, 40 Kensington lock, 38 PC identification, 39 VirusScan, 39 Security menu (BIOS), 81 selecting items, 26 sending faxes, 62, 63, 64 serial port connecting, 71 location, 14, 15 troubleshooting, 109 service (repair), 92 setting up, 18 shut down, 45 sleep button location, 13...

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